Recurring concern

Failure to ensure safe post-discharge arrangements for vulnerable patients and residents

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First reported 26 Nov 2013•Latest report 14 Apr 2026

Definition

What this concern includes

Includes failures in discharge or return arrangements for vulnerable, challenging or clinically dependent patients and residents where responsible services do not reliably establish, coordinate or communicate the support and protective arrangements needed after discharge, including required advice from social services or comparable care functions.

Not included

  • Excludes routine discharge delays or unsuitable discharge timing where post-discharge safety arrangements are not the deficient condition.
  • Excludes failures confined to a named mental-health, hospital-to-care-home, prison-release or other specialised discharge pathway when that pathway provides the more specific supported boundary.
  • Excludes failures in care or treatment after safe discharge arrangements have been established.
  • Excludes generic communication, staffing or documentation deficiencies unless they directly leave a vulnerable person without safe post-discharge arrangements.
Reports
34

Distinct published reports

Individual concerns
44

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
53

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care4
Kent County Council2
North Cumbria Integrated Care NHS Foundation Trust2
Worcestershire County Council2
Aneurin Bevan University LHB1
Barts Health NHS Trust1
Care Quality Commission1
Central London Community Healthcare NHS Trust1
Chesterfield Royal Hospital1
City of Doncaster Council1
Cornwall Council1
County Durham and Darlington NHS Foundation Trust1
Cumbria County Council1
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust1
Grasmere Surgery1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Manchester West

    AI-generated summary

    Terence Ryan · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Terence Ryan died on 14 November 2016 after a road traffic collision caused a left leg fracture and he later self-discharged from hospital without anticoagulation medication. The report identified concerns about a consultant-prescribed anticoagulant not being added to his repeat prescriptions and the absence of a hospital protocol for patients, particularly vulnerable patients, who self-discharge without necessary medication.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a protocol for patients self-discharging from hospital without necessary medication

    Wider context from the report

    “ii. The evidence at the Inquest revealed that the Wrightington, Wigan and Leigh NHS Foundation Trust does not have a protocol with regard to patients who self-discharge from the Hospital, particularly where they may be receiving necessary medication in the form of anticoagulation treatment. At the Inquest the deceased was identified as an vulnerable patient and the absence of a protocol is even more important in relation to a vulnerable patient. There is no protocol to contact the Police, General Practitioner, Family or Social Services to bring it to their attention that a patient has self-discharged so that they become aware and they can make contact with the patient following his discharge to ensure that he has appropriate support and necessary medication. ”

    Source location

    Terence Ryan · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Continue communicating self-discharge policy requirements to clinical and nursing staff through bulletins, meetings, induction, briefings and read-and-sign materials.

    Verbatim wording from the response

    “I have been informed that a bulletin with the key requirements of the Policy for Self-Discharge Against Medical Advice has been prepared for both clinicians and for the nursing staff to heighten awareness of the policy and ensure compliance. This information has been and will be shared/communicated in the following ways:”

    Source location

    2017-0225-Response-by-Wrightington-Wigan-and-Leigh-NHS-Trust_Redacted
    Page 3 · response
    Published 6 October 2017

    Open published response
  2. Milton Keynes

    AI-generated summary

    James Francis Flynn · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James Francis Flynn, who had chronic pancreatitis, was discharged home late on 8 December 2015 and was found unresponsive at home the following day; death was confirmed at 18:06. Concerns included discharge while he remained very unwell without a detailed care plan, with his immediate family unaware and no food or provisions available despite his type 2 diabetes, and that inadequate discharge planning and management could put patients’ lives at risk.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure food or essential provisions are available after discharge for patients with diabetes

    Wider context from the report

    “(1) That an elderly patient who was still very unwell was discharged home very late in the evening without a detailed care plan being in place. His immediate family were unaware of the discharge and there was no food or provision for him in the house despite being a type 2 diabetic. (2) Inadequate planning and management of patient discharge will put patients lives at risk. ”

    Source location

    James Francis Flynn · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  3. Plymouth, Torbay and South Devon

    AI-generated summary

    William John Charles Harnell · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    William John Charles Harnell suffered a fractured left hip while attempting to mobilise from his wheelchair on 22 October 2014, remained in hospital, developed hospital-acquired pneumonia and died on 15 December 2014. Concerns included delays in recognising the difficulties surrounding his discharge, assessing his mental health, approaching suitable nursing homes, and a lack of resources and guidance for managing challenging and vulnerable patients.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of guidelines or protocols for discharging challenging patients

    Wider context from the report

    “(5) There appears to be no guideline or protocol to assist staff on how best to deal with the discharge of patients like Mr Harnell. ”

    Source location

    William John Charles Harnell · Prevention of Future Deaths report
    Page 6 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Produce and disseminate guidance to assist staff managing such cases.

    Verbatim wording from the response

    “• I note the comment about guidance to assist staff in such cases and am asking for this guidance to be produced and disseminated.”

    Source location

    william-harnell-Response
    Page 1 · response
    Published 22 September 2015

    Open published response
  4. Manchester North

    AI-generated summary

    Toni Piel · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Toni Piel suffered a head injury in a fall at home on 10 December 2014 and was treated at hospital before being discharged. He was found dead at home on 23 December 2014, with the inquest concluding that he died from a head injury caused by a fall, although it was not established whether this was linked to the earlier injury. Concerns included that his home circumstances and the absence of anyone able to observe him were apparently not considered at discharge, and that risk factors were not documented.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to assess home circumstances and available observation when discharging patients following head injury

    Wider context from the report

    “i) At the time the deceased was discharged home following the head injury on 10 December 2014 the deceased’s home circumstances were apparently not taken into account. Had such an assessment been made it would have been noted that there was no-one able to observe the deceased at home. The NICE clinical guideline 175 issued January 2014 recommends that this should be taken into account. ii) No assessment of the risk factors in discharging the deceased was documented in the deceased’s records. ”

    Source location

    Toni Piel · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operational improvements to head injury assessment and discharge are the responsibility of the involved NHS trust.

    Verbatim wording from the response

    “These are both operational matters for the trust involved. I note that your report has been sent to the Pennine Acute Hospitals NHS Trust. I understand that Pennine Acute has undertaken a review of this case which has resulted in actions to improve the management, supervision, assessment and discharge of head injury patients in their care. The Trust will provide you with full details in its response.”

    Source location

    2015-0263-Response-by-Department-of-Health
    Page 1 · response
    Published 9 July 2015

    Open published response
  5. Cumbria

    AI-generated summary

    Meryl Parry · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Meryl Parry, who had Alzheimer’s disease and tended to wander, was discharged from a residential home on 1 September 2014 after leaving it unobserved and was returned home. She was subsequently unlawfully killed by her husband; concerns included the absence of a system requiring residential homes to seek Social Services advice before discharge and risks to residents’ safety and welfare afterwards.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of appropriate arrangements to ensure residents' safety and welfare after discharge

    Wider context from the report

    “(1) There appears to be no system in place whereby the managers of a residential home are required to seek advice from Social Services before discharging a resident (2) There is therefore a serious risk that there are no appropriate arrangements in place to ensure the safety and welfare of the resident after discharge. (3) The system for seeking advice from Social Services should apply irrespective of whether Social Services had placed the resident at the home or whether the placement had been a private one. In the latter case it is likely that a social worker will have been aware of, or had some involvement in, the placement. ”

    Source location

    Meryl Parry · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a system requiring residential home managers to seek Social Services advice before discharging residents

    Wider context from the report

    “(1) There appears to be no system in place whereby the managers of a residential home are required to seek advice from Social Services before discharging a resident (2) There is therefore a serious risk that there are no appropriate arrangements in place to ensure the safety and welfare of the resident after discharge. (3) The system for seeking advice from Social Services should apply irrespective of whether Social Services had placed the resident at the home or whether the placement had been a private one. In the latter case it is likely that a social worker will have been aware of, or had some involvement in, the placement. ”

    Source location

    Meryl Parry · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Change the Discharge Pack to include a procedure for managing unanticipated discharges.

    Verbatim wording from the response

    “I am writing to you as instructed by R Chapman, HM Assistant Coroner to confirm that our Discharge Pack has been changed. It now includes the procedure to follow for an unanticipated discharge, in accordance with your letter dated 4th September 2015. Please find enclosed a copy.”

    Source location

    2015-0259-Response-by-Greenlane-Care-Homes-Limited_Redacted
    Page 1 · response
    Published 8 July 2015

    Open published response
  6. West Yorkshire Eastern

    AI-generated summary

    Connor Adrian Turner · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Connor Adrian Turner, who had cystic fibrosis, congenital heart disease and required oxygen, stopped breathing while shopping with his parents after the oxygen cylinder valve was found to be off. His death was unascertained, with the inquest stating that lack of oxygen was a contributory factor. The concerns identified included the absence of a system to train and supervise parents or carers in transferring and checking portable oxygen equipment before leaving hospital.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to independently check oxygen apparatus function before hospital departure

    Wider context from the report

    “(1) There is no system in place for nursing staff to instruct and train parents and carers in the transfer of the oxygen supply from the main supply to a portable oxygen cylinder. (2) That parents and carers should be initially supervised in forming this task until they are deemed to be competent to do so. (3) That when a transfer has been made in preparation for the patient leaving the hospital, albeit temporarily, the patient should not be allowed to leave until an independent check has been made and all concerned are satisfied that the apparatus is functioning correctly and that those taking the patient out of hospital are competent to use the apparatus and that the appropriate reference to this should be made in the case notes. ”

    Source location

    Connor Adrian Turner · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement an oxygen-therapy ward-exit checklist verifying clinical stability, cylinder operation, parental equipment competence, cylinder duration, and saturation-monitor readiness.

    Verbatim wording from the response

    “Evidence was given at the inquest of the actions that have been implemented following the publication of the investigation report. In summary, the clinical team has devised and implemented three documents which are completed by staff and parents. These are:”

    Source location

    2015-0082-Response-by-Leeds-Teaching-Hospitals
    Page 2 · response
    Published 6 March 2015

    Open published response
  7. South Lincolnshire

    AI-generated summary

    Elaine Marilyn GILES · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Elaine Marilyn GILES, a 66-year-old woman, died from fat embolism after falling while descending the stairs at home five days after discharge following hip replacement surgery. The principal concern was that she had been assessed as safe on stairs before discharge but could not safely negotiate the stairs at home, highlighting the need for detailed assessment of likely function in the home and adequate support after discharge.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of detailed assessment of likely functional performance in home circumstances after discharge

    Wider context from the report

    “Whilst assessed as "safe" on stairs prior to discharge from Peterborough City Hospital, it is very clear that Elaine could not negotiate stairs safely when she got home. This tragic case draws attention to the need for detailed assessments of a patient's likely functional performance in their home circumstances after discharge and the importance of ensuring adequate support is available in the home environment. ”

    Source location

    Elaine Marilyn GILES · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  8. Milton Keynes

    AI-generated summary

    John Andrews · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    John Andrews, who had a history of stroke and recurrent falls, was admitted after falls at home and later developed pneumonia and died on 1 June 2014. The principal concern was that he was discharged home without his family being advised, with no groceries or heating and without formal care arrangements in place; he fell while home alone before care was arranged.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure appropriate care is in place at home before discharge

    Wider context from the report

    “[BRIEF SUMMARY OF MATTERS OF CONCERN] (1) Mr Andrews was admitted to Milton Keynes Hospital on 31st March 2014 following a fall. (2) Following detailed discussion with ████████ Mr Andrews was discharged from hospital. (3) Mr Andrews was insistent that he wanted to be discharged. (4) ████████ agreed reluctantly, but decided that a discharge would be in Mr Andrews best interest given his insistence upon leaving and returning home, plus his unwillingness to remain in Milton Keynes Hospital. (5) Upon discharge the plan agreed with ████████ was to implement a care package to assist Mr Andrews at home. (6) On the day of discharge Mr Andrews family were not advised of his discharge. As a result, Mr Andrews arrived home by ambulance alone, the heating was not on and there were no groceries. Importantly the family were not present to give any physical assistance. (7) Formal care arrangements were not arranged until 2-3 days later (Monday). It was too late, as Mr Andrews had fallen when home alone on the first day and was found on the floor by his son, who happened to phone his father, to be told he was at home. (8) Discharge arrangements for frail, vulnerable patients must ensure that patients can only be sent home if there is appropriate care in place at home to meet their needs. ”

    Source location

    John Andrews · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  9. Derby and Derbyshire

    AI-generated summary

    William Leonard Beckwith · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    William Leonard Beckwith sustained a cervical spine fracture after a fall at home, was discharged from hospital without the fracture being diagnosed, and died on 11 October 2013 after readmission with acute stridor and subsequent deterioration. The principal concern was that, despite his age and history of falls, he was discharged home in the early hours without formal assessment of his abilities, his home environment, or his wife’s ability to care for him, and without post-discharge planning or needs assessment.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of formal assessment of the patient’s abilities, home environment and carer’s ability to provide care

    Wider context from the report

    “A 91 year old patient, with a history of falls and who had attended A&E due to a fall was discharged home at 04:17 hours in the early morning to his elderly wife. There was no formal assessment as to his abilities, the home environment or his wife’s abilities to look after him. No consideration was given to post discharge planning or assessment of needs such as district nurse or social care follow up. The Department, at that time, did not have in place any formal policy or procedure for risk assessing the safety of discharging a frail, elderly patient to home in the early hours of the morning. ”

    Source location

    William Leonard Beckwith · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a formal policy or procedure for risk assessing early-hours discharge of frail elderly patients to home

    Wider context from the report

    “A 91 year old patient, with a history of falls and who had attended A&E due to a fall was discharged home at 04:17 hours in the early morning to his elderly wife. There was no formal assessment as to his abilities, the home environment or his wife’s abilities to look after him. No consideration was given to post discharge planning or assessment of needs such as district nurse or social care follow up. The Department, at that time, did not have in place any formal policy or procedure for risk assessing the safety of discharging a frail, elderly patient to home in the early hours of the morning. ”

    Source location

    William Leonard Beckwith · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Complete the multidisciplinary review and finalise a clear policy for assessing elderly patients presenting after a fall.

    Verbatim wording from the response

    “However, in light of your letter a multidisciplinary review of this document is currently in progress with input from senior nursing staff, and care of the elderly physicians within the Medicine & Emergency Care Division. The result of this review will be a clear policy for staff to follow which I expect to be finalised by the end of August. Once the policy has been ratified, I will provide you with a copy for your information.”

    Source location

    2014-0258-Response
    Page 1 · response
    Published 9 June 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide the ratified policy to the coroner.

    Verbatim wording from the response

    “However, in light of your letter a multidisciplinary review of this document is currently in progress with input from senior nursing staff, and care of the elderly physicians within the Medicine & Emergency Care Division. The result of this review will be a clear policy for staff to follow which I expect to be finalised by the end of August. Once the policy has been ratified, I will provide you with a copy for your information.”

    Source location

    2014-0258-Response
    Page 1 · response
    Published 9 June 2014

    Open published response
  10. Staffordshire South

    AI-generated summary

    Norma Doris Sheppard · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Norma Doris Sheppard fell in her care home, broke her right hip, underwent surgical repair, later suffered a stroke affecting her swallowing, and died on 10 April 2013 from the effects of the fall. There was considerable confusion about whether she was to receive subcutaneous fluids after discharge from hospital to a care home, contrary to the written discharge document.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure clear and consistent discharge instructions

    Wider context from the report

    “There was considerable confusion about the terms of Mrs Sheppard’s discharge from Queens Hospital to the care home on 25 March 2013. There was a written discharge letter that indicated that Mrs Sheppard should continue to receive sub cutaneous fluids at the care home and this presented considerable difficulties in finding somewhere suitable to take her. In fact when she was discharged it appears to be on an understanding that she was not going to receive sub cutaneous fluids although this was contrary to the discharge document. ”

    Source location

    Norma Doris Sheppard · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
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Data last updated 7 September 2026