Recurring concern
Inadequate staff training for clinical and care record keeping
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Request correctionFirst reported 16 Jul 2014•Latest report 1 May 2025
What this concern includes
Includes failures of staff training, induction, refresher provision or competence assurance specifically concerning clinical or care record keeping, including training on record content, accuracy, completeness, timeliness and required recording standards.
Not included
- Excludes generic staff training deficiencies not specifically tied to clinical or care record keeping.
- Excludes deficiencies in the quality, availability or auditing of records where no staff-training failure is identified.
- Excludes training concerning communication alone unless the report also directly connects it to clinical or care record keeping.
- Excludes failures in a separately named safety system where record-keeping training is only an incidental component and that system provides the more faithful parent boundary.
- Reports
- 12
- Individual concerns
- 12
- Date range
- 2014–2025
- Stated actions
- 5
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Lack of adequate staff training
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Implement a standard operating procedure requiring baseline and higher-risk pre- and post-procedure observations in outpatient clinics.
Stated by the Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
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Concerns raised1
Inadequate training in record keeping
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Insufficient training of agency staff to record medical care on the ward computer system
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Require agency staff to complete online and classroom Epic training, including an end-of-training assessment, before working a Trust shift.
Stated by Frimley Health NHS Foundation Trust
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Concerns raised1
Lack of staff training in record keeping and updating
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of staff training on information to record in shared care records
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Inadequate training of nursing and medical staff in the above information-management processes
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Provide weekly and monthly documentation and record-keeping training for Darley Court staff.
Stated by The Trust
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Concerns raised1
Lack of specific, prescribed staff training on recording observations of residents
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Create and introduce a competency-based observation assessment for care and nursing colleagues to complete during induction, covering policy knowledge and recording requirements.
Stated by Care UK, Residential Care Services (RCS
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
Revised observation policy and the proposed induction competency assessment are considered sufficient to address staff training and recording concerns.
Stated by Care UK, Residential Care Services (RCS
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Concerns raised1
Inadequate staff training in record keeping
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Insufficient staff training in record keeping
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Deliver record-keeping training and review care records through meetings, site visits and remedial-action follow-up.
Stated by Rotherham Borough Council
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Concerns raised1
Lack of Agency staff training in documentation, record keeping and risk assessment procedures
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Data last updated 7 September 2026