Recurring concern

Delays in consultant review of patients

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First reported 24 Sep 2013•Latest report 27 Feb 2026

Definition

What this concern includes

Includes reports identifying delayed, missed or insufficiently timely consultant review of patients, including failures to seek or arrange an early consultant review where consultant input is required.

Not included

  • Excludes delays in non-consultant consultations, referrals or specialist services unless the report specifically concerns consultant review.
  • Excludes failures involving only documentation, communication, continuity, staffing or on-call cover when delayed consultant review is not itself identified.
  • Excludes concerns about the quality or appropriateness of consultant decisions where timely review was not a material issue.
Reports
35

Distinct published reports

Individual concerns
37

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
32

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care7
Care Quality Commission3
Barts Health NHS Trust2
East London NHS Foundation Trust2
Royal College of Obstetricians and Gynaecologists2
Royal College of Paediatrics and Child Health2
St Peter's Hospital2
Tameside General Hospital2
University Hospitals Sussex NHS Foundation Trust2
Ashford and St Peter'S Hospitals NHS Foundation Trust1
Betsi Cadwaladr University LHB1
Colchester Hospital1
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust1
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust1
East Suffolk and North Essex NHS Foundation Trust1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Inner North London

    AI-generated summary

    Rufjan BIBI · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Rufjan Bibi, who had Parkinson’s disease and a previous subdural haematoma, fell at Mile End Hospital on 1 July 2014 and hit her head. The report raised concerns about inadequate nursing assistance and personal care, a suggestion that the family privately engage a nurse, and a five-hour delay before consultant review after the fall.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in consultant review for patients with impaired consciousness

    Wider context from the report

    “3. Having been found at just before 2pm, Ms Bibi did not receive a consultant review until 7pm, and arrangements were then made for her transfer to the Royal London Hospital. During the intervening five hours, she had a Glasgow Coma Score of ten, yet no witness was able to explain the delay. ”

    Source location

    Rufjan BIBI · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Train staff to obtain prompt consultant review for acutely unwell patients or potentially dangerous injuries.

    Verbatim wording from the response

    “The delay in obtaining a consultant review is not usual practice and should not have happened. The member of staff involved has been given training about obtaining a consultant review when a patient is acutely unwell or suffers a potentially dangerous injury. The doctor will also reflect on this incident in their portfolio.”

    Source location

    2015-0053-Response-by-Barts-Health-NHS-Trust
    Page 2 · response
    Published 11 February 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Explain the escalation policy to new trainees, including timely assessment, intervention, documentation and senior review.

    Verbatim wording from the response

    “████████ has also met with the new trainees who joined the department on the 01 April 2015. She explained the department’s escalation policy regarding patients on the rehabilitation site or on any of the wards, who become acutely unwell. Timely assessment and intervention with good documentation are essential in ensuring that acute serious problems are treated appropriately. Senior review should always be sought expeditiously so that on-going management can be planned. Any adverse incidents on the ward, whether resulting in harm or not, should always be discussed and documented with patients and/or relatives as appropriate. Plans for on-going care should be specified. The aim of this training to juniors is to prevent delay in care that is likely to result in harm to our patients.”

    Source location

    2015-0053-Response-by-Barts-Health-NHS-Trust
    Page 2 · response
    Published 11 February 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Trust stated that medical review and appropriate post-fall checks occurred soon after the fall, contrary to the reported five-hour delay.

    Verbatim wording from the response

    “This also was discussed at the Local Resolution Meeting and an apology made to the family. The consultant in charge, doctor ████████, has spoken to the junior doctor who was assigned to the ward at that time. They remember assessing the patient but did not remember documenting the assessment. The medical review was undertaken very soon after the fall as the Medical Team were on the ward when the fall occurred. Nursing documentation supports that a review and appropriate checks were instigated as per Barts Health Post-Falls procedures.”

    Source location

    2015-0053-Response-by-Barts-Health-NHS-Trust
    Page 2 · response
    Published 11 February 2015

    Open published response
  2. Surrey

    AI-generated summary

    Jackson J Chadd · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Jackson became unwell at home with fever, poor feeding, diarrhoea, a rash and abnormal observations, and was discharged from A&E with a diagnosis of gastroenteritis. He returned in septic shock and died despite resuscitation; the medical cause of death was fulminant meningococcal infection. Concerns included inadequate supervision and assessment, failure to apply fever guidelines, and failure to act on a parent’s concerns.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of independent consultant assessment of paediatric admissions outside normal working hours

    Wider context from the report

    “3. Lack of independent consultant assessment of paediatric admissions into Frimley Park Hospital outside normal working hours ”

    Source location

    Jackson J Chadd · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Consider further work to strengthen consultant-delivered paediatric cover towards 24/7 service.

    Verbatim wording from the response

    “• Further work is being considered by the Trust to strengthen a Paediatric Consultant delivered service in moving towards 24/7 cover in line with the Keogh Standards.”

    Source location

    2014-0137-Response-by-Frimley-Park-Hospital
    Page 2 · response
    Published 24 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Work towards consultant paediatrician review within 14 hours for every acute paediatric admission.

    Verbatim wording from the response

    “• The Trust is currently working to 14 hours for a consultant paediatrician review for every child or young person who is admitted to a Paediatric department with an acute medical problem”

    Source location

    2014-0137-Response-by-Frimley-Park-Hospital
    Page 3 · response
    Published 24 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit compliance with the Facing the Future paediatric service standards across UK units.

    Verbatim wording from the response

    “The ‘Facing the Future’ standards were audited in 2012 by RCPCH for compliance by units across the UK. We found standard 1 was met by 77.4% of units and standard 2 by 87.7%. 99.2% met standard 3. Although this case may have been compliant with our existing standards, our audit report indicated that we were proposing to reconsider standard 2 amongst others with a view to increasing the frequency of consultant review to twice rather than once in 24 hours. This review has now commenced and will take around three months during which we will collate any evidence available to support the recommendations made. In parallel I have discussed this matter with Professor Reid at Health Education England, and as a result our workforce team is working with HEE to model the implications for medical staffing across the country were we to recommend twice daily consultant review.”

    Source location

    2014-0137-Response-by-Royal-College-of-Paediatrics-Child-Health
    Page 3 · response
    Published 24 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the consultant-review standard, collate supporting evidence, and consider increasing consultant reviews from once to twice daily within 24 hours.

    Verbatim wording from the response

    “The ‘Facing the Future’ standards were audited in 2012 by RCPCH for compliance by units across the UK. We found standard 1 was met by 77.4% of units and standard 2 by 87.7%. 99.2% met standard 3. Although this case may have been compliant with our existing standards, our audit report indicated that we were proposing to reconsider standard 2 amongst others with a view to increasing the frequency of consultant review to twice rather than once in 24 hours. This review has now commenced and will take around three months during which we will collate any evidence available to support the recommendations made. In parallel I have discussed this matter with Professor Reid at Health Education England, and as a result our workforce team is working with HEE to model the implications for medical staffing across the country were we to recommend twice daily consultant review.”

    Source location

    2014-0137-Response-by-Royal-College-of-Paediatrics-Child-Health
    Page 3 · response
    Published 24 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Model with Health Education England the national medical-staffing implications of recommending twice-daily consultant review.

    Verbatim wording from the response

    “The ‘Facing the Future’ standards were audited in 2012 by RCPCH for compliance by units across the UK. We found standard 1 was met by 77.4% of units and standard 2 by 87.7%. 99.2% met standard 3. Although this case may have been compliant with our existing standards, our audit report indicated that we were proposing to reconsider standard 2 amongst others with a view to increasing the frequency of consultant review to twice rather than once in 24 hours. This review has now commenced and will take around three months during which we will collate any evidence available to support the recommendations made. In parallel I have discussed this matter with Professor Reid at Health Education England, and as a result our workforce team is working with HEE to model the implications for medical staffing across the country were we to recommend twice daily consultant review.”

    Source location

    2014-0137-Response-by-Royal-College-of-Paediatrics-Child-Health
    Page 3 · response
    Published 24 March 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The hospital Trust is responsible for addressing local policies, their implementation, staff practice and competence, including parental concerns.

    Verbatim wording from the response

    “Given that we do not have all the details of the case presented the RCPCH is unable to comment on the specifics of the case. We have presumed that the hospital Trust will be responding on local policies and procedures and their implementation relating to the above, and will be reviewing and addressing any issues pertaining to the personal practice and competence of the staff involved.”

    Source location

    2014-0137-Response-by-Royal-College-of-Paediatrics-Child-Health
    Page 1 · response
    Published 24 March 2014

    Open published response
  3. West Sussex

    AI-generated summary

    Lucy Maria GOULDING · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Lucy Goulding was admitted to hospital on 26 June 2013 with worsening headaches, later collapsed and suffered a cardiorespiratory arrest, and was confirmed dead on 27 June 2013 after emergency treatment for a brain tumour. The principal concerns were inadequate consultant supervision and independent assessment of paediatric admissions, and the lack of national guidelines for assessing and investigating headaches in children.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of independent consultant assessment of paediatric admissions

    Wider context from the report

    “2. Lack of independent consultant assessment of paediatric admissions into Worthing Hospital in and outside normal working hours ”

    Source location

    Lucy Maria GOULDING · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  4. Manchester South

    AI-generated summary

    Barbara White · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Barbara White presented to Tameside Hospital with symptoms consistent with biliary colic, deteriorated after 9 December 2012, and died on 2 January 2013 despite intensive care intervention. Concerns included a 12-hour lack of clinical and nursing observations, an incorrectly recorded PARS score, staff shortages and inadequate escalation, and insufficient handover information about outstanding investigations.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate to a consultant

    Wider context from the report

    “4. There was a lack of information in the patient’s medical records following the handover from the day staff to the night staff. Following the review of Mrs White on the 9th December when further tests had been requested there was a lack of any further clinical consideration and no escalation to a consultant. At the Inquest I heard evidence from Dr ████████ who was the SHO on duty during the night and who had received the handover from the day staff. Her evidence was that she had no recollection of Mrs White being mentioned at the handover and was unaware that there were outstanding investigations. ”

    Source location

    Barbara White · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  5. South Yorkshire (Western)

    AI-generated summary

    Jude Augustus Gordon · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Jude Augustus Gordon underwent surgery and anaesthesia on 23 November 2011, deteriorated with signs of respiratory failure on 27 November, and died shortly after suffering a cardiac arrest. The concerns included failure to escalate his treatment or refer him to critical care, miscalculation of the Early Warning Score, variation in how scores were calculated between Trusts, and the absence of an automatic alert system for senior clinicians.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to contact a consultant when Early Warning Scores indicate clinical deterioration

    Wider context from the report

    “(2) Evidence was given at the inquest, by a consultant, that if he had been called to see Mr Gordon at the time his condition deteriorated, as was indicated by the Early Warning Score system should have happened, then he would have referred to critical care. He was not contacted. I was informed at the inquest that a Trust in Birmingham has a computerised system, that leads to an automatic alert to the relevant senior doctor on each occasion that a Early Warning Score exceeds the relevant level, for contact to be required. Such a system would on the 27th November 2011, to the consultant attending on Mr Gordon. ”

    Source location

    Jude Augustus Gordon · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to refer patients to consultant level when Early Warning Scores indicate escalation

    Wider context from the report

    “(1) As stated the Early Warning Score in Sheffield is referred to as SHEWS. It was clear from the evidence that for a period of almost four and a half hours, prior to his final collapse, Mr Gordon’s score had shown a marked increase. This in itself should have led to referral to consultant level which did not happen. It was also apparent that there had been a miscalculation of the Early Warning Score, by more than one individual. The court was informed, by expert evidence, that there are differences in the method of calculating an Early Warning Score, between different Trusts. Nursing staff, but in particular junior doctors, who are often the person to make the decision to increase the level of treatment, have either trained or worked in different Trusts. This may lead to confusion. It was not clear to me why there is not a single, National, Early Warning Score system. ”

    Source location

    Jude Augustus Gordon · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
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Data last updated 7 September 2026