Recurring concern

Insufficient safe staffing and senior cover out of hours

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First reported 26 Nov 2013•Latest report 26 May 2026

Definition

What this concern includes

Includes recurring deficiencies in staffing capacity, experienced staff availability, senior clinical review, or ward management cover that specifically undermine safe weekend or out-of-hours care.

Not included

  • Excludes staffing or leadership deficiencies not materially connected to weekend or out-of-hours safe care.
  • Excludes failures of diagnostic, referral, documentation, audit or communication processes unless the report directly identifies inadequate weekend staffing or senior cover as the unsafe condition.
  • Excludes generic workforce shortages where no specific safe-care or senior-cover consequence is supported.
Reports
44

Distinct published reports

Individual concerns
48

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
53

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care10
NHS England4
University Hospitals Birmingham NHS Foundation Trust3
University Hospitals Sussex NHS Foundation Trust3
Isle of Wight NHS Trust2
Royal Stoke University Hospital2
Adullam Homes Housing Association Limited1
Ashford and St Peter'S Hospitals NHS Foundation Trust1
Barking, Havering and Redbridge University Hospitals NHS Trust1
Birmingham and Solihull Mental Health NHS Foundation Trust1
Birmingham Prison1
Blackpool Teaching Hospitals NHS Foundation Trust1
Bournemouth Churches Housing Association Limited1
Care Quality Commission1
Cumbria Health Limited1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Devon, Plymouth and Torbay

    AI-generated summary

    John Thomas Cleave · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    John Thomas Cleave sustained a cervical spine fracture and probable haemothorax in an unwitnessed fall at his allotment on 28 December 2023. He died at Torbay Hospital on 29 December 2023 after vomiting, aspirating and suffering cardiac arrest. Concerns included the CT scan report failing to identify a high suspicion of haemothorax, the lack of out-of-hours consultant radiologist cover, and his care not being transferred promptly to a major trauma centre.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of out-of-hours consultant radiologist cover for hospitals in Exeter, Plymouth and Torbay

    Wider context from the report

    “During the course of the inquest, evidence was given to me that a level of complexity due to the Deceased’s medical history, his injuries and an apparent artifact in the CT-Scan caused by metalwork in the Deceased’s spine from previous surgery required the expertise of a consultant radiologist. I was informed that there was (and is still) no out of hours consultant radiologist cover for hospitals in Exeter, Plymouth and Torbay. I am concerned that there will be from time to time a need for scans and x-rays to be considered and interpreted at consultant radiologist level to facilitate urgent treatment and there is at present a gap in such cover which puts patients at risk. ”

    Source location

    John Thomas Cleave · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Ask provider organisations to review out-of-hours imaging escalation pathways and assurance processes for major trauma and complex radiological findings.

    Verbatim wording from the response

    “The Integrated Care Boards therefore understand that consultant radiologist expertise is available on a 24-hour basis either on site or through established on-call systems. Notwithstanding this, we recognise the concern raised by the circumstances of this case regarding the timely availability and utilisation of senior radiological expertise in complex trauma cases. We will therefore ask provider organisations to review current escalation pathways and assurance processes relating to out-of-hours imaging interpretation, particularly in cases involving major trauma and complex radiological findings.”

    Source location

    Response from DHSE NHS England
    Page 2 · response
    Published 13 August 2026

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Seek governance assurance that out-of-hours escalation pathways, learning from investigations, and access to senior radiological expertise remain appropriate for complex cases.

    Verbatim wording from the response

    “The Integrated Care Boards will seek assurance through existing quality governance arrangements that:”

    Source location

    Response from DHSE NHS England
    Page 2 · response
    Published 13 August 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Integrated Care Boards did not identify an absence of consultant radiologist cover across Devon hospitals, while acknowledging complex-case escalation concerns.

    Verbatim wording from the response

    “The information provided confirms that consultant radiologist cover is available 24 hours a day. In Torbay and South Devon NHS Foundation Trust consultant radiologists are working on site 0800-2200 and through formal on-call arrangements overnight. Whilst consultant radiologists are not routinely resident within radiology departments overnight, consultant radiologists remain available outside normal working hours and can be contacted for advice, review and support when clinically required.”

    Source location

    Response from DHSE NHS England
    Page 1 · response
    Published 13 August 2026

    Open published response
  2. West Yorkshire Western

    AI-generated summary

    Raisa Cristina Iordan · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Raisa Cristina Iordan became less responsive and developed seizures and severe neurological symptoms after returning to Dewsbury District Hospital with a suspected viral illness. She was later transferred to Sheffield Children’s Hospital, where imaging showed catastrophic and irreversible brain herniation, and her death was confirmed on 30 November 2023. Concerns included missed escalation of care, inaccurate interpretation of imaging by an external general radiologist without paediatric radiology experience, and delays in scanning and intubation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in obtaining scans due to insufficient on-call staffing

    Wider context from the report

    “3) There were delays in obtaining a scan for Raisa as there was only one on call anaesthetist at Dewsbury and one on call radiographer. The scan was required prior to Raisa being transferred as the treating clinicians needed to ensure that not only was it safe for Raisa to be transferred but also that she was being transferred to a hospital that was able to provide appropriate care, there being no paediatric intensive care unit at Pinderfields Hospital. ”

    Source location

    Raisa Cristina Iordan · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit overnight CT response times and review the workforce model supporting CT provision at DDH.

    Verbatim wording from the response

    “Actions undertaken include:”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 3 · response
    Published 7 April 2026

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Progress towards an on-site overnight radiographer model while monitoring response times and prioritisation of critically unwell patients.

    Verbatim wording from the response

    “Further work is in progress to move towards an on-site overnight radiographer model, subject to workforce availability, alongside continued monitoring of response times and prioritisation of critically unwell patients.”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 3 · response
    Published 7 April 2026

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Approve a business case for a dedicated DDH anaesthetic consultant on-call rota.

    Verbatim wording from the response

    “Out-of-hours anaesthetic provision has been identified as a critical dependency in the management of deteriorating children, and the following actions have been taken:”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 3 · response
    Published 7 April 2026

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement the dedicated anaesthetic rota following recruitment.

    Verbatim wording from the response

    “Further actions include implementation of the anaesthetic rota, subject to recruitment.”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 4 · response
    Published 7 April 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Median overnight CT request-to-scan times are comparable with other Trust sites, although time-critical delays still require mitigation.

    Verbatim wording from the response

    “3. Delays in CT Imaging The Trust acknowledges the concern regarding delays in obtaining CT imaging. An audit of overnight CT activity indicates that median time from request to scan is comparable to other Trust sites. However, the Trust recognises that delays in time-critical cases require continued mitigation.”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 3 · response
    Published 7 April 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Moving to an on-site overnight radiographer model is subject to workforce availability.

    Verbatim wording from the response

    “Further work is in progress to move towards an on-site overnight radiographer model, subject to workforce availability, alongside continued monitoring of response times and prioritisation of critically unwell patients.”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 3 · response
    Published 7 April 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implementing the dedicated out-of-hours anaesthetic consultant rota is subject to recruitment.

    Verbatim wording from the response

    “Further actions include implementation of the anaesthetic rota, subject to recruitment.”

    Source location

    Response from Mid Yorkshire Teaching Hospital NHS Trust
    Page 4 · response
    Published 7 April 2026

    Open published response
  3. Cumbria

    AI-generated summary

    Thomas Raymond Mallinson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Thomas Raymond Mallinson became unwell with vomiting and diarrhoea and, after repeated contacts with health services over four days, was admitted to hospital gravely ill. He developed cardiogenic shock and acute kidney failure and died on 23 November 2024. The report raised concerns about delays and gaps in responsibility and communication across general practice, out-of-hours care, and ambulance services, and described the delay as amounting to neglect.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient overnight capacity to triage waiting calls

    Wider context from the report

    “(2) To Cumbria Health (CH). Thomas's case was sent electronically to the service, marked for 2 hour attention. I appreciate why this did not take place as it was impossible for clinicians on night duty to triage a large number of calls waiting while actually visiting and treating their caseload. I note a new "OPEL" system has since been instituted to try to escalate and get extra help as the number of calls waiting increases, but where will these extra resources come from overnight? I am also concerned that the referral from NWAS came as a result of a 999 emergency phone call but there seemed to be no way of telling NWAS that the call had not been dealt with and (presumably) passing responsibility back to them. As referred to above -where does responsibility lie? ”

    Source location

    Thomas Raymond Mallinson · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement an overnight process for breached response times, including welfare calls and priority clinical escalation where deterioration is suspected.

    Verbatim wording from the response

    “In terms of the updated policy, we have put in place a clear process for managing calls that we cannot deal with overnight to reduce the risk of simply handing them all back to the daytime GP practices (page 13 in Clinical Operational Policy). We now provide a welfare call to patients in the overnight period in whom we have breached their response times. If there are concerns of deterioration then the case is escalated to a Clinician as priority. As discussed at inquest we will be adopting an automated text system to do the welfare checks with Adastra (our patient record software provider) when it becomes available which we understand will be by the end of the year.”

    Source location

    Response from Cumbria Health
    Page 2 · response
    Published 15 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement the clinical review findings by expanding overnight support for 999 call handlers and clinicians and providing urgent in-home care with next-day follow-up.

    Verbatim wording from the response

    “• Undertake and implement the findings of an evidence-based clinical review of categorisation, with the aim of improving the clinical triage of 999 calls, by expanding overnight support for 999 call handlers and clinicians to provide urgent in-home care for clinically assessed patients with follow-up services available the next day.”

    Source location

    Response from Department for Health and Social Care
    Page 2 · response
    Published 15 July 2025

    Open published response
  4. Birmingham and Solihull

    AI-generated summary

    Colin Charles BROOKS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Colin Charles Brooks underwent complex cardiac surgery on 7 May 2024 and developed a hypoxic ischaemic brain injury after blood flow to his brain was compromised during emergency surgery. He remained unresponsive and died in a neurology ward on 11 September 2024. The concern was that out-of-hours staffing and the lack of an additional on-site perfusionist contributed to delayed identification of the missing bridge clamp, creating a risk of similar future deaths.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide N+1 onsite perfusionist coverage for simultaneous out-of-hours CPB procedures

    Wider context from the report

    “1. During the inquest I heard that the emergency surgery on Mr Brooks was taking place out of hours at the same time as another emergency procedure, a lung transplant operation, was taking place in another theatre. The only two on call perfusionists on site were the perfusionist operating the cardiopulmonary bypass machine (“CPB”) in Mr Brooks’s surgery (Perfusionist 2) and the perfusionist involved in the lung transplant operation (Perfusionist 3). 2. The Safety Requirements published by the Society of Clinical Perfusion Scientists in 2023 advises that : “The minimum safe number of accredited clinical perfusion scientists to cover operating theatres for any CPB procedure is deemed as N+1, where N equals the number of operating theatres in use at any given time on a single site. The plus one shall be available onsite” 3. One of the factors that was, in my view, likely to have contributed to the delay in Perfusionist 2, who was relatively junior in terms of experience, being able to identify the absence of the bridge clamp as the cause Mr Brook’s hypotension, was that Perfusionist 2 was limited in being able to obtain advice from another perfusionist. 4. Contrary to the “N+1” advice, there was no other available perfusionist on site, (apart from Perfusionist 3), whom Perfusionist 2 could call in to the theatre quickly to help with troubleshooting. Perfusionist 3 was unable to leave the theatre next door and so messages had to be exchanged between the two perfusionists which led to the issue being identified. 5. I heard that whilst the “N+1” advice is followed by the UHB Trust during normal working hours, it is not possible for this to be followed out of hours in circumstances where two operating theatres are in operation at the same time owing to resourcing/funding issues and problems with the availability of perfusionists generally, one of the factors being the significant effect staffing this requirement out of hours would have on reducing the waiting lists for surgery during working hours. 6. Although it was a rare event that two emergency procedures requiring a bypass machine were taking place at the same time out of hours, nonetheless there is a risk that future deaths could occur in similar circumstances if action is not taken to address resourcing and the availability of perfusionists. ”

    Source location

    Colin Charles BROOKS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Determining safe perfusionist staffing levels, including out-of-hours cover, is the responsibility of individual NHS trusts and employers.

    Verbatim wording from the response

    “I have carefully considered the situation. Individual NHS Trusts and other employers are responsible for determining staffing levels and workforce composition. They are best placed to understand their services and the needs of their patients in order to deliver safe and effective care. I would expect University Hospitals Birmingham NHS Foundation Trust and all other NHS Trusts to ensure that their staffing arrangements, including weekend and overnight cover, are appropriate following the tragic death of Mr Brooks.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 12 June 2025

    Open published response
  5. Birmingham and Solihull

    AI-generated summary

    Mark Anthony VILLERS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mark Anthony Villers attended hospital with severe chest pain and was later found collapsed and unable to be resuscitated after returning to hospital. A post-mortem examination confirmed death from dissection of the ascending aorta. The report identified missed signs of aortic dissection and insufficient radiologist staffing to report CT scans as substantive concerns.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient radiologist capacity for reporting CT scans

    Wider context from the report

    “1. The investigation by the hospital trust identified that at the time of Mr Villers’ presentation to hospital on 18/05/24 there were insufficient radiologists to report the large number of CT scans undertaken over the weekend period. This was one of the root causes of the very subtle abnormality indicating aortic dissection being missed when the scan was reported. The inquest heard evidence that whilst the situation had improved the number of radiologists was still not in accordance with Royal College of radiology guidelines thus creating a risk of future deaths and in my view, action should be taken. ”

    Source location

    Mark Anthony VILLERS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Reconfigure weekend out-of-hours radiology reporting across three hospitals by separating emergency and inpatient streams and adding reporting capacity.

    Verbatim wording from the response

    “Following the incident and starting from 1st September 2024, the provision of out of hours radiology reporting over weekends at Heartlands, Good Hope and Solihull Hospitals, part of UHB Trust, has been reconfigured to increase capacity and reduce the workload for individual radiologists. Previously the On-Call resident and radiologist were responsible for reporting all cross-sectional scans for both the Emergency Department (ED) and inpatients and the workload, which fluctuates, would often exceed safe reporting levels.”

    Source location

    Response from University Hospitals Birmingham NHS Foundation Trust
    Page 1 · response
    Published 11 June 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Publish a new 10 Year Workforce Plan to support appropriate NHS staffing and workforce distribution.

    Verbatim wording from the response

    “In our 10 Year Health Plan we committed to publishing a new 10 Year Workforce Plan later this year. This will ensure the NHS has the right people in the right places to deliver the best care for patients.”

    Source location

    Response from DHSC
    Page 2 · response
    Published 11 June 2025

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    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Radiology workload may reasonably exceed RCR session figures during acute reporting, because the guidance is for departmental planning and emergency demand cannot be controlled.

    Verbatim wording from the response

    “The Royal College of Radiologists (RCR) produced a guidance document to assist with departmental planning.”

    Source location

    Response from University Hospitals Birmingham NHS Foundation Trust
    Page 2 · response
    Published 11 June 2025

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    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Trust considers its radiology service appropriately provisioned because it uses RCR guidance as a planning benchmark and the reconfigured workload is manageable.

    Verbatim wording from the response

    “The majority of our resident doctors and radiologists, who are part of this on call / acute reporting rota, have found the reconfigured system has improved their workload making it much more manageable.”

    Source location

    Response from University Hospitals Birmingham NHS Foundation Trust
    Page 2 · response
    Published 11 June 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NHS Trusts and other employers are responsible for determining staffing levels and workforce composition, including appropriate weekend cover.

    Verbatim wording from the response

    “I have carefully considered the situation. Individual NHS Trusts and other employers are responsible for determining staffing levels and workforce composition. They are best placed to understand their services and the needs of their patients in order to deliver safe and effective care. I would expect University Hospitals Birmingham NHS Foundation Trust and all other NHS Trusts to ensure that their staffing arrangements, including weekend cover, are appropriate, following the tragic death of Mr Villers.”

    Source location

    Response from DHSC
    Page 1 · response
    Published 11 June 2025

    Open published response
  6. Essex

    AI-generated summary

    LAURA-JANE KIRSTEN NICOLE SEAMAN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Laura-Jane Seaman died at Broomfield Hospital on 23 December 2022 following a massive intra-abdominal haemorrhage after a recent vaginal delivery, with subsequent disseminated intravascular coagulation. The principal concerns were failures to recognise and escalate maternal collapse and hypovolaemia, obtain and record vital signs and blood-test results, examine for covert bleeding, activate the major haemorrhage protocol, and provide appropriate senior review. The inquest concluded that her death was avoidable and contributed to by neglect.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient experienced doctor skill mix on the Labour Ward

    Wider context from the report

    “(9) Staff skill mix for doctors on the Labour Ward for the night of 20/21 December was staffed with a junior obstetric registrar with a newly qualified colleague in his first week and a junior anaesthetist, all with limited experience of working on the Labour Ward. ”

    Source location

    LAURA-JANE KIRSTEN NICOLE SEAMAN · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Adopt a rota requiring junior registrars to pair with senior registrars and establish supervision and risk-mitigation arrangements when the intended skill mix is unavailable.

    Verbatim wording from the response

    “We now have a new rota system in place where the required staffing establishment must include a junior registrar paired with a senior registrar. The junior then has a point of escalation to ensure that any MEWS score of four or above is escalated to the senior registrar and onto the Consultant.”

    Source location

    Response from Mid & South Essex NHS Trust
    Page 11 · response
    Published 18 December 2024

    Open published response
  7. East London

    AI-generated summary

    Chloe Every · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Chloe Every died in hospital on 14 May 2019 after complications from a hypoxic cardiac arrest sustained during her admission. The report identified concerns including morphine use without recorded justification, an enema undertaken without informed consent while she was unconscious, inadequate clinical observations, missing records, and failures in incident reporting and governance.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of nursing cover during weekends and holiday periods by staff with relevant learning disability training

    Wider context from the report

    “1. The Trust does not provide nursing cover during weekends and holiday periods of staff with relevant learning disability training. ”

    Source location

    Chloe Every · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Recruit additional Learning Disability-qualified nurses for acute wards and emergency departments.

    Verbatim wording from the response

    “There are ongoing plans to employ more nurses with Learning Disabilities qualifications in the Trust which will include the acute ward and emergency department (ED) areas; the recruitment process is underway. The nurses will work in the clinical areas as part of the workforce and will be allocated to care for patients with Learning Disabilities within their area.”

    Source location

    Response from Barking, Havering and Redbridge NHS Foundation Trust
    Page 2 · response
    Published 31 October 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    BHRUT is responsible for responding fully to the concerns, so the Department will not duplicate its response.

    Verbatim wording from the response

    “NHSE have informed us that BHRUT is preparing a response to address your concerns in full. This is entirely appropriate due to the nature of the concerns raised and as a direct recipient of this report. I look forward to their response with interest and do not wish to duplicate it. However, I will highlight some points from the information shared with us, of the actions taken to improve matters in relation to the care of patients with learning disabilities since Chloe’s death in 2019:”

    Source location

    Response from DHSC
    Page 1 · response
    Published 31 October 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Trust cannot provide continuous learning disability nursing cover because suitably qualified nurses are unavailable and not recruitable.

    Verbatim wording from the response

    “It was submitted in evidence at the hearing that the Trust has made efforts to recruit qualified Learning Disability nurses to provide cover during weekends and holiday periods. The absence of nursing cover at these times is not a matter of a lack of resource, but an issue with having a cohort of available, recruitable nurses with this specific qualification. Our review identified that no acute Trust in London has Learning Disability nurses on a 24/7 basis.”

    Source location

    Response from Barking, Havering and Redbridge NHS Foundation Trust
    Page 1 · response
    Published 31 October 2024

    Open published response
  8. Birmingham and Solihull

    AI-generated summary

    James Patrick PEARSON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James Pearson was struck by a vehicle on 14 June 2023 and later died at a hospice on 22 October 2023 after sustaining traumatic and hypoxic brain injuries, developing pneumonia, and experiencing a prolonged hospital admission. The concerns included undocumented observations, insufficient doctor coverage during his deterioration, and the time needed to obtain blood products; the report also states that an opportunity to provide fluids was missed and that this would probably have prevented his cardiac arrest and subsequent hypoxic brain injury.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient doctor staffing capacity in the department

    Wider context from the report

    “6. ████████ told me in evidence that during the time since his last review by a Doctor at 03.16am, and his cardiac arrest at 04.25am, James was not seen by a Doctor, and only Nurses were available in the department. The only Doctor on shift at that time was dealing with another very unwell patient, who also required resuscitation. 7. ████████ told me that at the point in time the deterioration in James was noted, sometime between 04.00-04.20am, James should have received fluids, and in his opinion, if he had done so, on the balance of probabilities, he would not have had a cardiac arrest. He added that this was beyond what he would expect a nurse to adduce, however, if the Doctor had been present, he believed this would have been done. 8. I am therefore concerned that there were not enough Doctors in the department at the time, meaning that there is no resilience to deal effectively with more than one very unwell patient at any given time. If this is not addressed, there is a risk of future deaths. ”

    Source location

    James Patrick PEARSON · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Complete demand-and-capacity modelling to define the substantive workforce needed for additional resilience.

    Verbatim wording from the response

    “Whilst we are satisfied that our current model provides resilient staffing to the mean attendance profile and that our processes enable resilience of staffing with clear escalations where minimum staffing is predicted to not be achieved, we are currently reviewing the demand and capacity for the unit. This is to ensure our staffing is modelled correctly to ensure the baseline for the substantive workforce is correct. Although we meet RCEM criteria in terms of staffing on duty, to meet this we utilise a number of bank staff. The demand and capacity modelling will ensure the unit has identified what the substantive workforce should look like, to provide additional resilience. This work will be completed by August 2024.”

    Source location

    Response from University Hospitals Birmingham
    Page 3 · response
    Published 20 May 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Current emergency department staffing, rota review and escalation processes are considered sufficiently resilient and meet RCEM minimum criteria.

    Verbatim wording from the response

    “To ensure we continue to meet minimum staffing levels in the ED there is a twice weekly forward look meeting with the rota team to confirm minimum numbers are met, and to be aware of where there are dips in cover and these undergo a process of escalation via the ED general manager in order to consider all mitigation options including agency use, locum, support from other specialty teams at middle grade level as examples.”

    Source location

    Response from University Hospitals Birmingham
    Page 3 · response
    Published 20 May 2024

    Open published response
  9. Staffordshire and Stoke-on-Trent

    AI-generated summary

    Mrs Kathleen Booth · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Kathleen Booth was admitted to hospital after a fall in her garden on 9 June 2023, sustaining a fractured neck of femur. Surgery was delayed for four days and, after the operation, she deteriorated suddenly and died. The concerns included staffing and funding pressures, limited weekend cover, and the potential disadvantage to patients injured on a Friday.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Limited weekend clinical cover for injuries sustained on Fridays

    Wider context from the report

    “3. Patients can be disadvantaged by not receiving treatment if an injury is sustained on a Friday as cover over the weekend is limited. ”

    Source location

    Mrs Kathleen Booth · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement seven-day clinical standards and require acute trusts to provide board assurance of compliance.

    Verbatim wording from the response

    “In 2013, NHS England published its 7-Day Hospital Services (7DS) Programme which introduced clinical standards regarding the provision of a “truly seven-day NHS” and requiring acute trusts to provide board assurance of compliance. The Programme focuses on the provision of acute medical care in such a way that there is no difference in quality for patients, whether it is a weekday or a weekend. There is a good level of compliance with these standards across acute trusts and many services and surgical and diagnostic lists are operating at weekends and evenings.”

    Source location

    Response from NHS England
    Page 1 · response
    Published 28 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Grow the urgent and emergency care workforce, including introducing more flexible ways of working.

    Verbatim wording from the response

    “In January 2023, NHS England published the Delivery plan for recovering urgent and emergency care services. This is a two-year delivery plan which sets the NHS commitment to the public to improve waiting times and patient experience within urgent and emergency care (UEC). This includes commitments to:”

    Source location

    Response from NHS England
    Page 1 · response
    Published 28 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop local workforce planning and distribute future training posts to match doctors’ supply with population need.

    Verbatim wording from the response

    “The NHS continues to encourage local health systems to develop effective workforce planning to ensure that they have the sufficient qualified staff working across their Trusts and wider system that are required for their population care needs. The NHS People Promise also helps NHS providers to consider ways to recruit and retain staff. Work is in progress to ensure that future distribution of training posts to help ensure the supply of doctors is matched to population need. You will need to refer to Staffordshire and Stoke-on-Trent Integrated Care System on what system arrangements they have in place for their UEC provision and workforce.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 28 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review weekend demand and prepare a business case for extending dedicated fragility-fracture theatre capacity to Saturdays.

    Verbatim wording from the response

    “However, the trust does annually review capacity and demand for all its services and based on one of these reviews and subsequent business case, on the 6 November 2023, the Trauma Directorate introduced a dedicated fragility fracture list, 5 days per week. This has seen a reduction in time to theatre for this cohort of patients since its inception. Capacity and demand also include the weekend provision and the division are preparing a business case to see if the demand over the weekend period requires the same on a Saturday also.”

    Source location

    Response from University Hospitals of North Midlands NHS Trust
    Page 3 · response
    Published 28 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Staffordshire and Stoke-on-Trent Integrated Care System is responsible for local urgent and emergency care workforce arrangements.

    Verbatim wording from the response

    “The NHS continues to encourage local health systems to develop effective workforce planning to ensure that they have the sufficient qualified staff working across their Trusts and wider system that are required for their population care needs. The NHS People Promise also helps NHS providers to consider ways to recruit and retain staff. Work is in progress to ensure that future distribution of training posts to help ensure the supply of doctors is matched to population need. You will need to refer to Staffordshire and Stoke-on-Trent Integrated Care System on what system arrangements they have in place for their UEC provision and workforce.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 28 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    A dedicated weekend fragility-fracture theatre depends on available clinical and financial resources.

    Verbatim wording from the response

    “The trust is also reviewing whether there is a need for a dedicated fragility fracture theatre over the weekend. As referenced in the response to question 2, this is a matter which is being reviewed and will be dependent on available clinical and financial resources.”

    Source location

    Response from University Hospitals of North Midlands NHS Trust
    Page 3 · response
    Published 28 November 2023

    Open published response
  10. Dorset

    AI-generated summary

    Tarik Roger Drakes · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Tarik Roger Drakes, who had a history of using heroin, was found collapsed and unresponsive at his supported accommodation on 12 November 2022. He was taken to hospital, where he was found to be in multi-organ failure, and died on 29 November 2022. Concerns were raised about staffing, welfare checks, monitoring, supervision, safeguarding, emergency access, and follow-up of his support needs at the accommodation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient staffing and supervision of residents outside staffed hours and at weekends

    Wider context from the report

    “1. During the inquest evidence was heard that: i. Dorset Lodge is a supported housing accommodation facility with 16 rooms that provides accommodation for those who have drug and alcohol addictions. It is owned and managed by Bournemouth Churches Housing Association (BCHA) and they are contracted to provide the housing to residents by BCP Council. It is staffed Monday to Friday, between 8am to 8pm by two support workers, one covering a shift from 8am to 4pm and the other covering a shift from 12noon to 8pm. When the support staff are unavailable, agency staff will cover the support worker role. On Saturdays a support worker is present, but this is not on a contracted basis and if she is on leave there is no cover. Outside the hours of 8am to 8pm, and on weekends, when there is no support worker on site, there is a night response team who will not be on site but attend twice during the night period to conduct perimeter checks of the building. The premises is covered by CCTV, inside and outside, which can be monitored remotely. ii. To provide support to the residents, the support workers will undertake key worker sessions which are offered weekly. When agency staff cover the shifts, when the usual support workers are covering other sites or on leave, they do not undertake key worker sessions. iii. Entry to the premises is gained using a key fob system. Entry is monitored by staff when on site, but between 8pm and 8am, and at weekends when no staff members are on site, residents are able to let people in without any monitoring or safeguarding measures in please. iv. Evidence was given that those at Dorset Lodge are vulnerable due to their addictions. Mr Drakes’ family gave evidence that he had disclosed to them that residents were using drugs within the premises, and they described the times when staff were not present as “party time” with non-residents entering the premises. Even when staff are on duty there is no monitoring of who is in the premises, such as by a signing in and out book. Staff undertake welfare checks upon residents 3 times a day at 10.30am, 3.30pm and 7.30pm, however evidence was given that it is not clear who is present at any one time. v. When the police attended Room 14 at Dorset Lodge on the Thursday 17th November, items of drug paraphernalia were found in the room including needles, a sharps box and a homemade pipe. The room had been insecure from 12th November when Mr Drakes was taken to hospital and there was evidence people had been in the room after that time as items had been removed from the room and residents called the Police to report concerns. vi. Evidence was given by the family that when they attended the premises on the 14th November they tried to call the number on the front door, which was out of hours number, and it was a dead line. Unless a resident allows someone entry, this would be the only route of access to Dorset Lodge by emergency services, such as the paramedics, out of staffed hours to provide care in an emergency, which could delay entry and access to treatment. vii. Mr Drakes was last seen alive on CCTV at Dorset Lodge at 0.44 hours on the 12th November. Paramedics were called at 16.07 hours that day by other residents. As this was a Saturday, and the support worker who did work some Saturdays was not working that day, there were no welfare checks undertaken upon him by staff. It is not possible to say what would have happened if he had been checked by staff or taken to hospital sooner. viii. Mr Drakes was deemed to be vulnerable by the manager at Dorset Lodge and there were professional meetings held to discuss, amongst other things, his placement and need for 24 hour support. The last of these professional meetings was held on the 10th August 2022. One was scheduled for the 9th September 2022 but no one was available and the meeting was not rescheduled prior to the 12th November. There was no follow up meeting about his needs after the meeting on the 9th September did not go ahead. 2. I have concerns with regard to the following: i. That there could be the death of a resident at Dorset Lodge under the current processes in place regarding the monitoring, supervision and safeguarding of residents at Dorset Lodge and I would request that consideration is given to reviewing the current levels of staffing and supervision at the placement, and the processes and procedures in place around support to the residents. ”

    Source location

    Tarik Roger Drakes · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain additional Night Response Team presence at Dorset Lodge during evening hours.

    Verbatim wording from the response

    “NRT have been asked to be present as an additional measure at Dorset Lodge for a couple of hours per night where possible due to a recent increase in activity during March of visitors and some concerns of ASB (Anti-Social Behaviour) which are not related to the concerns highlighted in the inquest of Mr Drakes. This is to determine where this is happening and who is responsible so action can be taken where appropriate. As an organisation we do this as a matter of course when concerns are made known to us. This was identified through routine night checks.”

    Source location

    Response from BCHA
    Page 3 · response
    Published 22 March 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the Night Response Team offer to enhance physical evening presence across sites.

    Verbatim wording from the response

    “The NRT service undertake a perimeter check where possible nightly across the properties that are covered. This consists of a walk around the building, checking any safety issues, ensuring doors are closed and secured, emergency lighting is working, barriers are working, no damage and no intruders in the vicinity. At some services, the NRT have also supported customers who have been locked out of the building to gain entrance when available. This is supported at Dorset Lodge on occasion. CCTV is not ‘monitored’ through the night but there is currently remote access which can be viewed/accessed if required. We are currently undertaking a review of our NRT offer which we hope will allow for greater physical presence across sites through the evening.”

    Source location

    Response from BCHA
    Page 3 · response
    Published 22 March 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Weekend staffing was not commissioned; residents were assessed as suitable for available support, with 24/7 accommodation available for greater needs.

    Verbatim wording from the response

    “Dorset Lodge is not commissioned to provide support or keyworking over the weekend. The Saturday role is an ‘added value’ role. The role is an activity coordination role to give customers something to do over the weekend. E.g. the role may undertake cooking activities or arts and crafts. This role is not funded and is used ad hoc throughout the year. Customers who are referred and assessed to live at Dorset Lodge are deemed through link meetings as suitable for the level of support available. Alternative 24/7 staffed accommodation is available for those with greater needs at St Pauls in Bournemouth. Customers also have a right to choose where they live and determine what support they would like to engage with.”

    Source location

    Response from BCHA
    Page 2 · response
    Published 22 March 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    A move to 24/7 accommodation was not pursued because it was considered unsuitable and the resident preferred to remain at Dorset Lodge.

    Verbatim wording from the response

    “Moving Mr Drakes to a 24/7 staffed site had been considered and there were reasons why this was not deemed suitable for Mr Drakes and his multi-agency support. Mr Drakes’ housing status was a regular feature of discussions and review both with partners and with Mr Drakes. Mr Drakes also expressed his preference to remain at Dorset Lodge.”

    Source location

    Response from BCHA
    Page 8 · response
    Published 22 March 2023

    Open published response
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Data last updated 7 September 2026