Recurring concern
Failure to provide adequate and accessible staff induction
Pin
Get email alerts
Request correctionFirst reported 30 Jan 2014•Latest report 19 Oct 2025
What this concern includes
Includes failures of the general staff-induction process, including absent or inadequate induction content and failure to provide an accessible alternative induction route for new joiners unable to attend in person.
Not included
- Excludes ongoing, refresher or specialist training after induction unless the report explicitly identifies the general induction process as deficient.
- Excludes role-specific competence, qualification or supervision failures where staff induction is not the shared unsafe condition.
- Excludes generic training, documentation or staffing deficiencies that do not directly concern provision or adequacy of staff induction.
- Excludes induction for patients, service users or non-staff participants.
- Reports
- 16
- Individual concerns
- 19
- Date range
- 2014–2025
- Stated actions
- 19
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
-
Concerns raised1
Lack of formal induction and orientation for agency nurses
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
-
Action
Complete and distribute a strengthened agency-staff orientation booklet across the company.
Stated by Hc-One Limited -
Action
Orient agency nurses to risk assessments, care plans, diabetes resources, hypoglycaemia materials, medicines, and relevant policies through senior home staff.
Stated by Hc-One Limited -
Action
Store agency profiles with completed orientation booklets in Cornerstone and allow agency workers to retain booklet copies.
Stated by Hc-One Limited
-
Concerns raised1
Failure to monitor the outcomes of amended induction processes
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised2
Failure to ensure agency nurses are familiar with the ward before starting duties
Failure to provide adequate staff induction
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
-
Action
Review induction processes to cover record keeping, observation and emergency response, including orientation tours for unfamiliar staff.
Stated by Cambian Adult Services -
Action
Implement an agency-nurse induction protocol requiring short-notice staff to attend early and receive policy and environmental orientation.
Stated by Cambian Adult Services
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
Position
The former operator no longer controls future hospital safety steps, which fall to the successor operator.
Stated by Cambian Group plc
-
Concerns raised1
Failure to adequately induct and familiarise agency staff with residents and identification methods
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Limited teaching of cleaning products’ side-effects during staff induction and mandatory infection control updates
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to include digital lives basic training and audit in standard induction training
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Data last updated 7 September 2026