Includes deficiencies in first-aid or basic-life-support training, currency, refresher provision, competence assessment, practical skill, emergency recognition or ability to provide CPR and other appropriate first aid where these concern staff expected or likely to respond to emergencies.
What is not included
Excludes failures concerning unrelated professional, clinical or record-keeping competence where first aid is not the safety issue.
Excludes missing or inadequate first-aid equipment, facilities or emergency procedures unless the assertion also directly concerns staff competence to use them.
Excludes delays or failures by emergency services or other responders that are not attributed to staff first-aid competence.
Excludes generic workforce training deficiencies without a direct first-aid or basic-life-support component.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
HM Prison and Probation Service18
Department of Health and Social Care10
Care Quality Commission9
Ministry of Justice9
NHS England7
Pentonville Prison6
Department for Education5
Practice Plus Group4
Care UK3
Department for Transport3
London Ambulance Service NHS Trust3
College of Policing2
Health and Safety Executive2
Metropolitan Police Service2
North West Ambulance Service NHS Trust2
Ministerial department22
NHS trust19
Executive agency18
Prison or young offender institution12
Executive non-departmental public body9
Health and social care service regulator9
Private limited company8
Police force6
Registered charity6
Type not available6
Nursing home5
Company4
Independent healthcare provider4
Multi-service care provider4
Residential care home4
Reports and published responses 95 reports
See individual reports that have raised this concern, and the actions taken in response
Inner North London
Concerns raised1
Lack of first aid and CPR training for prison officers
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Birmingham and Solihull
Concerns raised1
Failure to train care staff in CPR and choking procedures
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
Avery Healthcare Group
Care Quality Commission
Department of Health and Social Care
NHS England
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Avery Healthcare Group
Implement an additional action plan and timetable responding to the inquest findings.
Avery Healthcare Group
Continue embedding all organisational policies and procedures at Aran Court.
Care Quality Commission
Inspect care homes’ emergency response, staff training, induction, and transfer-risk arrangements, including follow-up checks against the reported concerns.
Department of Health and Social Care
Maintain the Care Certificate as an induction and development standard covering safe, effective care for health and social care workers.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.4
Avery Healthcare Group
Emergency first aid and basic life-support training is considered an appropriate level of training for staff responding to choking and CPR situations.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Care Quality Commission
Existing emergency first-aid training, shift reminders and staff competence checks were considered sufficient to address emergency response concerns.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Care Quality Commission
Care Certificate induction standards and workplace competence assessment were considered sufficient to ensure HCAs had necessary knowledge and skills.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
NHS England
Care homes are responsible for providing and maintaining staff training, including emergency telephone, CPR and choking procedures.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Surrey
Concerns raised2
Lack of requirements for contracted pupil-transport bus companies to ensure driver Basic Life Support training
Lack of a Basic Life Support qualification requirement for pupil-transport drivers
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
Department for Education
Department for Transport
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Department for Education
Consult on a revised version of the guidance on school transport.
Department for Education
Consider clarifying training expectations for school bus drivers and escorts, including basic life support and emergency healthcare protocols.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Department for Transport
Mandatory basic life-support training for bus drivers is not proposed because existing guidance and flexible Driver CPC arrangements are considered sufficient.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Department for Education
Responsibility for requiring bus companies to provide drivers with basic life support training rests with the Department for Transport.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Inner North London
Concerns raised1
Lack of current mandatory basic life support and first aid training for all prison officers
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
Pentonville Prison
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Pentonville Prison
Ensure sufficient suitably trained first aiders are available through establishment first-aid risk assessments and current competency certification.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Pentonville Prison
Existing risk-assessed first-aid staffing and 24-hour healthcare cover were considered sufficient, so CPR training was not mandatory for all prison staff.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Surrey
Concerns raised1
Lack of Acute or Basic Life Support training for the radiologist
This report raised 22 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
Circle Health Group Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Circle Health Group Limited
Require annual consultant reporting of completed mandatory training through the updated BMI practising privileges policy.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Circle Health Group Limited
Consultants were required to maintain basic life-support training through practising-privileges and annual appraisal arrangements.
Existing arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Shropshire, Telford and Wrekin
Concerns raised1
Insufficient first-aid training among first-attending prison officers
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Nottinghamshire
Concerns raised2
Inadequate First Aid training for prison staff
Selective emergency First Aid training among prison staff
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
HM Prison and Probation Service
Ministry of Justice
Nottinghamshire Healthcare NHS Foundation Trust
Ranby Prison
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
HM Prison and Probation Service and Ministry of Justice and Ranby Prison
Review the bands, grades and numbers of staff requiring first-aid training.
HM Prison and Probation Service and Ministry of Justice and Ranby Prison
Ensure first-aid training is delivered by competent, approved or currently certificated instructors.
HM Prison and Probation Service and Ministry of Justice and Ranby Prison
Provide staff information on defibrillator locations and use.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
HM Prison and Probation Service and Ministry of Justice and Ranby Prison
Healthcare concerns are assigned to NHS England and Nottinghamshire Healthcare NHS Foundation Trust, which addressed them separately.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Nottinghamshire Healthcare NHS Foundation Trust
The remaining seven concerns were matters for HM Prison Service and other parties, so the Trust could not respond to them.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Bedfordshire and Luton
Concerns raised1
Lack of basic life support training for Police Officers expected to act as first responders
Linked response
Bedfordshire Police
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Bedfordshire Police
Provide the two officers with training on when and how to administer CPR.
Bedfordshire Police
Remind all officers during annual refresher training when it is necessary and appropriate to commence CPR.
Cornwall
Concerns raised1
Lack of appropriate care-home resuscitation policies and staff preparation to preserve life
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
West Yorkshire Eastern
Concerns raised1
Failure of First Aid provision to maintain effective resuscitation capability
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
W.E.Rawson Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
W.E.Rawson Limited
Refresh all first aiders’ first-aid training regularly in line with HSE guidance.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
W.E.Rawson Limited
It is difficult to prepare non-medical first aiders to avoid freezing from shock during incidents as severe as this one.
Unable to actThe respondent said that a constraint prevented them from taking the relevant action.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.