Recurring concern

Unreliable safe-return arrangements after police custody release

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First reported 13 Feb 2023•Latest report 8 Jun 2023

Definition

What this concern includes

Includes dedicated police-custody release arrangements for getting released people safely to an address or other suitable accommodation, including provision or assessment of money and transport, guidance for release without an address, and coordination or escalation of material return-home needs.

Not included

  • Excludes general custody healthcare, detention, missing-person, prisoner-transfer and mental-health processes unless they directly concern safe return after police custody release.
  • Excludes generic poverty, homelessness or transport deficiencies where the police-custody release arrangement is not the identified unsafe condition.
  • Excludes failures in care or support after the person has safely reached home or suitable accommodation.
  • Excludes release arrangements for prisoners leaving prison or high-risk offenders unless the assertion specifically concerns release from police custody.
Reports
2

Distinct published reports

Individual concerns
3

A report can raise multiple concerns

Date range
2023–2023

First to latest report issue date

Stated actions
4

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Association of Ambulance Chief Executives1
College of Policing1
Dorset Police1
Dorset & Wiltshire Fire and Rescue Service1
Maritime and Coastguard Agency1
National Fire Chiefs Council1
National Police Air Service1
National Police Chiefs’ Council1
NHS England1
Niche Technology UK Limited1
Royal National Lifeboat Institution1
South Western Ambulance Service NHS Foundation Trust1
Wiltshire Police1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Dorset

    AI-generated summary

    Ivan Rumenov Ignatov · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ivan Rumenov Ignatov entered the English Channel on 19 July 2020 and did not resurface; he was found deceased in the water on 31 July 2020. The report raises concerns about police risk assessment and recording, support for detainees released without accommodation or with language and literacy barriers, and communication between emergency and search-and-rescue services.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of guidance for releasing detainees without an address to reside at

    Wider context from the report

    “iii. There is no guidance, that I am aware of, which addresses what should be done by police forces, and particularly custody sergeants, when a person is to be released without an address to reside at and I would request consideration is given to such guidance being provided. ”

    Source location

    Ivan Rumenov Ignatov · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain APP guidance on release of detainees without an address, including risk assessment, referrals and written self-referral information.

    Verbatim wording from the response

    “other powers to detain (S34 Police and Criminal Evidence Act 1984). As set out below, in our experience, there would not have been sufficient grounds to detain Mr Ignatov for mental health assessment. This means that, regardless of his accommodation situation, he had to be released when the custody officer concluded that there were no grounds for continued detention. There is content in Detention and Custody APP on action to take if a person does not have an address when being released from custody. It must be borne in mind that it is not unusual for detainees to be of no fixed address, and it is noted in the APP that detainees could be referred to social care, hostels/refuges etc. There are two issues to be considered.”

    Source location

    Response from College of Policing
    Page 3 · response
    Published 12 June 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    National guidance on releasing detainees without an address will be addressed by the College of Policing rather than Dorset Police.

    Verbatim wording from the response

    “The College of Policing have again indicated that they will be addressing this concern with you directly in their response to the report, on the basis that this is also a National issue.”

    Source location

    Response from Dorset Police
    Page 2 · response
    Published 12 June 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Many concerns in the report fall outside NHS England’s remit, so it can comment only on matters relevant to its functions.

    Verbatim wording from the response

    “It should be noted that many of the concerns raised in your Report do not fall under NHS England’s remit and I am only able to provide comment on those concerns relevant to NHS England. I note that you have addressed your Report to several parties involved in Ivan’s case, to include Dorset Police, who are better placed to respond to many of the concerns raised.”

    Source location

    Response from NHS England
    Page 1 · response
    Published 12 June 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Dorset Police are better placed to respond to many concerns addressed to multiple parties involved in the case.

    Verbatim wording from the response

    “It should be noted that many of the concerns raised in your Report do not fall under NHS England’s remit and I am only able to provide comment on those concerns relevant to NHS England. I note that you have addressed your Report to several parties involved in Ivan’s case, to include Dorset Police, who are better placed to respond to many of the concerns raised.”

    Source location

    Response from NHS England
    Page 1 · response
    Published 12 June 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Police Custody Healthcare Services, rather than Liaison and Diversion, are responsible for custody physical healthcare and pre-release assessments.

    Verbatim wording from the response

    “You also raised a concern over custody release practices and guidance. In Ivan’s case, while the Police did identify the need for referral to a mental health practitioner, it is not clear from your Report that a referral was made to the relevant Liaison & Diversion (L&D) Team or to the Police and Crime Commissioner (PCC) commissioned Police Custody Healthcare Services (PCHS) Team, who are commissioned by the Police directly, and who all advise the police on ‘Fitness to Release’ decisions. The L&D Team are a vulnerability service, not a local mental health crisis service. They are not responsible for providing any physical healthcare within a police custody setting or to undertake pre-release assessments, which falls under the remit of the PCHS.”

    Source location

    Response from NHS England
    Page 1 · response
    Published 12 June 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing Detention and Custody APP guidance, including signposting and referrals before release, is considered sufficient for releasing people without a fixed address.

    Verbatim wording from the response

    “other powers to detain (S34 Police and Criminal Evidence Act 1984). As set out below, in our experience, there would not have been sufficient grounds to detain Mr Ignatov for mental health assessment. This means that, regardless of his accommodation situation, he had to be released when the custody officer concluded that there were no grounds for continued detention. There is content in Detention and Custody APP on action to take if a person does not have an address when being released from custody. It must be borne in mind that it is not unusual for detainees to be of no fixed address, and it is noted in the APP that detainees could be referred to social care, hostels/refuges etc. There are two issues to be considered.”

    Source location

    Response from College of Policing
    Page 3 · response
    Published 12 June 2023

    Open published response
  2. Wiltshire and Swindon

    AI-generated summary

    Michael POULTON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Michael POULTON was released from police custody on 22 June 2019, with arrangements for police transport to a family member’s home, but there was a delay and he left the custody suite. He was found suspended by a ligature in a field the following day; concerns related to people in police custody lacking money, communication with family, or ready access to transport home, and to arrangements for facilitating their return.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of money for people taken into Police custody to return to their home address

    Wider context from the report

    “(1) People are being taken into Police custody, some distance from their home address, without having any money or means of communicating with family, or ready access to transport from the custody suite, to their home address. ”

    Source location

    Michael POULTON · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of ready access to transport for people taken into Police custody to return to their home address

    Wider context from the report

    “(1) People are being taken into Police custody, some distance from their home address, without having any money or means of communicating with family, or ready access to transport from the custody suite, to their home address. ”

    Source location

    Michael POULTON · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement the Ring B4 U Bring Scheme to capture detainees’ essential return-home information from arrest onward.

    Verbatim wording from the response

    “In anticipation of the closure of Melksham Custody in February 2023, Wiltshire Police (‘the Force’) have developed and implemented a scheme entitled the Vulnerable Detainee Transportation Scheme.”

    Source location

    Response from Wiltshire Police
    Page 1 · response
    Published 24 February 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement the Vulnerable Detainee Transportation Scheme, including risk-based public transport assessment, funded taxis and police transport home for the most vulnerable detainees.

    Verbatim wording from the response

    “In anticipation of the closure of Melksham Custody in February 2023, Wiltshire Police (‘the Force’) have developed and implemented a scheme entitled the Vulnerable Detainee Transportation Scheme.”

    Source location

    Response from Wiltshire Police
    Page 1 · response
    Published 24 February 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide training on the schemes to all new Custody Sergeants.

    Verbatim wording from the response

    “Training on these schemes will be given to all new Custody Sergeants.”

    Source location

    Response from Wiltshire Police
    Page 2 · response
    Published 24 February 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implemented detainee transportation schemes fully address the identified safety issues, so no additional measures are proposed.

    Verbatim wording from the response

    “In anticipation of the closure of Melksham Custody in February 2023, Wiltshire Police (‘the Force’) have developed and implemented a scheme entitled the Vulnerable Detainee Transportation Scheme.”

    Source location

    Response from Wiltshire Police
    Page 1 · response
    Published 24 February 2023

    Open published response
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Data last updated 7 September 2026