Recurring concern
Unreliable safety CCTV monitoring systems
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Request correctionFirst reported 12 Mar 2014•Latest report 3 Apr 2025
What this concern includes
Includes failures of CCTV systems used for safety-critical monitoring across care, transport, public-access, custodial and operational settings, including coverage, availability, functionality, access, live monitoring, staff guidance, review, retrieval and provision of effective alternatives when CCTV is unavailable.
Not included
- Excludes CCTV used solely for general security, crime detection or retrospective evidence where no safety-monitoring function is identified.
- Excludes failures limited to police access to CCTV information, custody CCTV monitoring, high-risk-location access monitoring or another separately named CCTV system when that narrower concern is the supported boundary.
- Excludes generic staffing, training, communication or IT deficiencies unless they directly impair safety CCTV monitoring.
- Excludes the underlying hazard or incident when no deficiency in the safety CCTV system is asserted.
- Reports
- 23
- Individual concerns
- 30
- Date range
- 2014–2025
- Stated actions
- 11
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised2
CCTV failing to provide visibility of the pool underwater and in blind spots
Failure to maintain effective CCTV monitoring of the pool
This report raised 12 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Action
Reposition Maida Vale pool CCTV cameras and add cameras to remove the identified blind spot.
Stated by Bannatyne Fitness Limited -
Action
Move the Maida Vale CCTV monitor into receptionists’ constant line of sight.
Stated by Bannatyne Fitness Limited -
Action
Reinstate 15-minute CCTV checks at Maida Vale.
Stated by Bannatyne Fitness Limited
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Concerns raised1
Lack of CCTV coverage in the area
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.4
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Position
The Council has limited ability to act because it neither owns the canal path nor controls the public right of way.
Stated by Trafford Borough Council
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Position
Responsibility for the canal path and public right of way rests with Bridgewater Canal Company Limited.
Stated by Trafford Borough Council -
Position
The Canal & River Trust has no jurisdiction or responsibilities regarding the Bridgewater Canal or land at the incident location.
Stated by Canal & River Trust -
Position
Responsibility for the Bridgewater Canal and location is attributed to Peel Holdings, so the Trust considers further action unnecessary.
Stated by Canal & River Trust
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Concerns raised1
Failure of CCTV image quality to support accurate monitoring of bridge activity
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Reliance on continuous CCTV monitoring to detect prisoner self-harm
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised2
Lack of clear staff guidance on use of recorded CCTV
Difficulty accessing recorded CCTV
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to maintain working CCTV for checking the pool area
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of CCTV in corridors and communal areas for locating vulnerable patients
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Install CCTV in the entrance areas of all 12 Acute Inpatient and PICU wards, including Woodlands.
Stated by Sussex Partnership NHS Foundation Trust
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
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Position
Intrusive CCTV in everyday communal living areas is not advisable; CCTV should be limited to entrances and main access pathways.
Stated by Sussex Partnership NHS Foundation Trust
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Position
Current CCTV guidance for non-secure mental health units is considered proportionate, so intrusive cameras in common areas are not advised.
Stated by NHS England -
Position
Care providers, rather than CQC, decide whether to use surveillance; CQC does not require providers to install CCTV.
Stated by NHS England
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Concerns raised1
Failure of station CCTV to cover all platform areas
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
The station is not considered high risk under the criteria used to prioritise CCTV coverage extensions.
Stated by Arriva Rail North Limited
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Position
CCTV coverage expansion must proceed incrementally across the entire network rather than being delivered immediately at every station.
Stated by Arriva Rail North Limited
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Concerns raised1
Failure to maintain constant pool monitoring while reception staff perform other tasks
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Provide constant poolside supervision through trained patrol and reception CCTV monitoring whenever the pool is open.
Stated by Dalmeny Resort Hotel
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
Constant supervision will cease after reducing pool depth because none of the other HSG79 criteria applies.
Stated by Dalmeny Resort Hotel
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Concerns raised2
Limited CCTV coverage and access via a Council system
Failure of CCTV monitoring to alert relevant parties to risks and identify particularly high-risk areas
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Seek financing and make a final board decision on installing a night-vision, motion-detecting CCTV system linked to management’s mobile phones.
Stated by The Darlington Farmers Auction Mart Company Limited
Data last updated 7 September 2026