Recurring concern
Unreliable safety CCTV monitoring systems
- Reports that mention this concern
- 23
- Times this concern has been raised
- 30
- Stated actions linked to this concern
- 11
What this concern includes
Includes failures of CCTV systems used for safety-critical monitoring across care, transport, public-access, custodial and operational settings, including coverage, availability, functionality, access, live monitoring, staff guidance, review, retrieval and provision of effective alternatives when CCTV is unavailable.
What is not included
- Excludes CCTV used solely for general security, crime detection or retrospective evidence where no safety-monitoring function is identified.
- Excludes failures limited to police access to CCTV information, custody CCTV monitoring, high-risk-location access monitoring or another separately named CCTV system when that narrower concern is the supported boundary.
- Excludes generic staffing, training, communication or IT deficiencies unless they directly impair safety CCTV monitoring.
- Excludes the underlying hazard or incident when no deficiency in the safety CCTV system is asserted.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 23 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Absence of CCTV security camera monitoring
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Unclear CCTV operator training on identifying sexual predators and stalking behaviour
This report raised 24 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- London Borough of Redbridge
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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London Borough of Redbridge
Deliver CCTV operator training covering suspicious, predatory, stalking and sexual harassment behaviours.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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London Borough of Redbridge
CCTV operator training already covers recognising suspicious, predatory, stalking, sexual harassment and intimidation behaviours.
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Concerns raised2
Failure to make station CCTV footage immediately available to Route Control Rooms
Failure to provide CCTV coverage beyond station concourses and platform ends
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Absence of monitored CCTV, lighting or other means of detecting persons at immediate risk
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Durham County Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Durham County Council
No further response is considered necessary at this stage after reviewing the existing submission and Regulation 28 report.
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Concerns raised1
Unavailability of CCTV in residential care homes
This report raised 19 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Jeesal Residential Care Services Limited
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
Jeesal Residential Care Services Limited
CCTV is considered inappropriate in residential homes because it would intrude on residents’ rights and liberties.
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Concerns raised1
Inability of the central CCTV monitoring system to watch all stations simultaneously
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Keolis Amey Docklands (KAD
- Office of Rail and Road
- Transport for London
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
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Keolis Amey Docklands (KAD and Transport for London
On-train and CCTV obstacle-detection technology is considered insufficiently mature for reliable operation on the DLR network.
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Office of Rail and Road
Existing risk controls were considered appropriate and reasonably practicable, so additional platform screen doors were not required.
-
Office of Rail and Road
DLR, KAD and TfL held responsibility and power to investigate and implement additional technological or operational safety solutions.
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Concerns raised2
Inadequate training in monitoring ride CCTV
Failure to adequately monitor ride CCTV
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of a system for staff to alert and track individuals of concern on CCTV
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- London Underground Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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London Underground Limited
Continue evaluating camera-based detection technologies and equipment that could alert staff to dangerous or potentially suicidal behaviour.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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London Underground Limited
Existing CCTV arrangements are considered appropriate for local congestion management, incident support and incident review rather than continuous real-time tracking.
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London Underground Limited
Continuous CCTV monitoring is not possible, and behavioural detection technologies are considered too immature for reliable London Underground operation.
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Concerns raised3
Failure to train and guide reception staff in CCTV monitoring
Inadequate CCTV screen visibility for pool activity
Failure to maintain CCTV cameras and provide alternative surveillance when one is non-operational
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Unavailability of prominently displayed CCTV cameras overlooking the bridge
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Linked response
- Calderdale Borough Council
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
-
Calderdale Borough Council
Complete feasibility, CCTV coverage and temporary fencing reviews for North Bridge safety measures.
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Calderdale Borough Council
Install an additional CCTV camera providing coverage of North Bridge.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026