Recurring concern

Unreliable documentation of safety risk assessments

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First reported 14 Jul 2014•Latest report 12 Jan 2026

Definition

What this concern includes

Includes failures to document formal, informal or clinically judged safety risk assessments, risk discussions, risk formulations, assessor identities and material assessment details in the records used for ongoing care, custody, safeguarding or safety review. Includes the anchor assertion, post-triage risk assessments, mental-health risk-assessment details and comparable police or prison risk-assessment records.

Not included

  • Excludes failures to perform or clinically formulate a risk assessment where documentation is not itself deficient.
  • Excludes generic clinical, care or administrative record-keeping failures that do not specifically concern documentation of a safety risk assessment.
  • Excludes failure to communicate or act on a risk assessment after it has been accurately documented, unless the documentation process is also deficient.
  • Excludes hazard-specific or named risk systems, such as mental-health, falls, suicide, prisoner or safeguarding risk-assessment systems, when the assertion is confined to a distinct system with a more specific supported parent.
Reports
27

Distinct published reports

Individual concerns
27

A report can raise multiple concerns

Date range
2014–2026

First to latest report issue date

Stated actions
47

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care3
Devon Partnership NHS Trust3
Essex Partnership University NHS Foundation Trust3
Birmingham and Solihull Mental Health NHS Foundation Trust2
Midlands Partnership University NHS Foundation Trust2
South London and Maudsley NHS Foundation Trust2
Avon and Wiltshire Mental Health Partnership NHS Trust1
CAMHS East – Cross Street Clinic1
DHL Supply Chain Limited1
Doncaster Royal Infirmary1
East London NHS Foundation Trust1
Hampshire County Council1
Hc-One Limited1
HCRG Care Services Ltd1
Hellesdon Hospital1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Avon

    AI-generated summary

    Oliver Hamlin · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Oliver was found dead hanging from a tree at Norton Wood, Clevedon, after expressing paranoid thoughts and being triaged by the Primary Care Liaison Service. The concerns raised were that no risk assessment was carried out during triage, risk assessments should be documented, and weekend cover for the service should be considered.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to document post-triage risk assessments in Rio notes

    Wider context from the report

    “2. In addition that any risk assessment at all, whether it is formal, informal or indeed based on clinical judgment alone following the triage, is always documented in the Rio notes. ”

    Source location

    Oliver Hamlin · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Document the full rationale for Access referral decisions in RIO using collateral information from the Access Trigger Tool and audit the process monthly.

    Verbatim wording from the response

    “2. Following the Access Trigger Tool assessment the clinicians are required to document on RIO a full rationale for decision making based on the collateral information gathered from the Access Trigger Tool. This is being used in all Access referrals.”

    Source location

    2016-0306-Response-by-Avon-and-Wiltshire-NHS-Trust
    Page 2 · response
    Published 15 August 2016

    Open published response
  2. Inner North London

    AI-generated summary

    Brenda Elizabeth MORRIS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Brenda Elizabeth Morris, aged 66, died by drowning herself in the bath at home after being admitted to Larch Lodge as an informal patient and granted weekend leave. Concerns included inadequate communication with her partner about the basis for leave, limited routine feedback from family after leave, confusion about authorisation of unplanned leave, and substandard nursing documentation affecting the recording of risk assessments.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Substandard nursing-record documentation of risk assessments before weekend leave

    Wider context from the report

    “4. Substandard documentation in the nursing records had already been identified before the inquest by your serious incident review. Without improvement in the records, it is not possible to determine whether and if so by whom a necessary risk assessment is undertaken, e.g. immediately before weekend leave is taken. ”

    Source location

    Brenda Elizabeth MORRIS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement and roll out the Informal patient leave agreement documenting doctor-approved leave, conditions, contingency plans, and signatures.

    Verbatim wording from the response

    “However, in light of the importance of this issue the Trust has taken the decision to implement the use of template documentation to ensure that any leave has been appropriately agreed by a doctor. A new ‘Informal patient leave agreement’ has been developed. This document details the agreement of leave following assessment by a doctor. The template includes a box detailing any leave conditions along with any expectations from staff, patients, relatives and carers. A separate box deals with contingency plans. The agreement is then signed by the doctor, the patient and the relative. This document is expected to be in place before a patient goes on leave.”

    Source location

    2016-0065-Response-by-East-London-NHS-Trust
    Page 2 · response
    Published 19 February 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement and roll out the inpatient leave checklist requiring risk assessment, family discussions, contingency plans, return feedback, and RIO documentation.

    Verbatim wording from the response

    “In addition to the above an ‘In-patient leave checklist for informal and detained patients’ has been developed. It is also a requirement for this checklist to be completed for all leave. The checklist requires staff to assess risk prior to any period of leave, discuss with family or friends issues of risk and provide relatives/carers with a copy of an individualised contingency care plan. On return from leave staff will need to confirm that they have obtained feedback from family on the patient’s return from leave. The detail of all assessments and discussions will be fully documented on RIO.”

    Source location

    2016-0065-Response-by-East-London-NHS-Trust
    Page 2 · response
    Published 19 February 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct quarterly audits of leave forms and corresponding RIO entries from July 2016 through January 2017.

    Verbatim wording from the response

    “Both forms are currently being piloted on one of our Mental Health Care for Older Persons wards with the aim of full introduction across all of our Older Persons wards by the end of this month. Use of the forms and the corresponding RIO entries will be the subject to quarterly audits starting from the end of July 2016 until January 2017 and will be subject to further review thereafter if necessary.”

    Source location

    2016-0065-Response-by-East-London-NHS-Trust
    Page 2 · response
    Published 19 February 2016

    Open published response
  3. Manchester North

    AI-generated summary

    Toni Piel · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Toni Piel suffered a head injury in a fall at home on 10 December 2014 and was treated at hospital before being discharged. He was found dead at home on 23 December 2014, with the inquest concluding that he died from a head injury caused by a fall, although it was not established whether this was linked to the earlier injury. Concerns included that his home circumstances and the absence of anyone able to observe him were apparently not considered at discharge, and that risk factors were not documented.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to document discharge risk-factor assessments in clinical records

    Wider context from the report

    “i) At the time the deceased was discharged home following the head injury on 10 December 2014 the deceased’s home circumstances were apparently not taken into account. Had such an assessment been made it would have been noted that there was no-one able to observe the deceased at home. The NICE clinical guideline 175 issued January 2014 recommends that this should be taken into account. ii) No assessment of the risk factors in discharging the deceased was documented in the deceased’s records. ”

    Source location

    Toni Piel · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  4. Exeter & Great Devon

    AI-generated summary

    Polly Elisabeth Jane CARPENTER · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Polly Elisabeth Jane Carpenter, who had a history of psychotic depression and repeated suicide attempts, left an inpatient psychiatric unit on 5 May 2011 and deliberately sat on a railway track, where she was struck by a train and died. The concerns included weaknesses in recording risk assessments, observations and nurse allocation, limited staff awareness of current risk, and inadequate security of unit windows, which contributed to her absconding.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to record risk assessments on RIO

    Wider context from the report

    “(3) While I note that Risks Assessments were dynamic and said to be performed regularly there was no written record of them appearing on the RIO and staff appeared to have very little or no knowledge of the levels of risk at the instant in time. ”

    Source location

    Polly Elisabeth Jane CARPENTER · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  5. Manchester South

    AI-generated summary

    Mark Hancock · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mark Hancock had a history of severe clinical depression and was receiving treatment at the Priory Hospital. On 12 February 2014, he was found at his parents’ house with serious self-inflicted wounds after concerns about his deteriorating presentation had been escalated but hospital admission did not occur because no bed was available. The report identified concerns about poor or absent records, the lack of a documented risk assessment, insufficient reassessment after concerns were escalated, and the absence of a procedure for admission when no bed was available.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to complete and document patient risk assessments

    Wider context from the report

    “- No documented risk assessment was completed in relation to the risk the deceased posed to himself. ”

    Source location

    Mark Hancock · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  6. Portsmouth and South East Hampshire

    AI-generated summary

    Tessa Karen Elizabeth Summers · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Tessa Karen Elizabeth Summers, aged 20, was found collapsed in bed after taking an overdose of medication and died at hospital on 9 September 2013. Concerns included the failure to record the rationale for downgrading her self-harm risk assessment and allowing unsupervised access to medication, and the need for more training and support for Shared Lives Carers working with clients with mental health and emotional problems.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to record rationales for changes to risk assessments

    Wider context from the report

    “1. I heard in evidence that the social workers who decided on amendments to Tessa’s risk assessment did not record in that document their rationale for downgrading her from high to low risk of self-harm and allowing her to have access to her medication which she could then take without supervision by her Shared Lives Carer. I was told the social workers were not required to do so as a matter of routine to record why details of risk assessments for any of the clients were being changed. ”

    Source location

    Tessa Karen Elizabeth Summers · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    No further action is needed regarding the general system for assessing and managing risk.

    Verbatim wording from the response

    “In reviewing the practice in the support offered to Tessa and her family, we have not identified that any action is needed in respect of the system of assessing and managing risk more generally.”

    Source location

    2014-0383-Response-by-Hampshire-County-Council
    Page 2 · response
    Published 22 August 2014

    Open published response
  7. Exeter & Great Devon

    AI-generated summary

    Elaine JOBE · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Elaine JOBE, an informal voluntary psychiatric patient aged 53, was found hanging in a bathroom at Ocean View on 2 February 2011 after being placed on general hourly observation. Resuscitation and transfer to hospital did not avert her death. Concerns included inadequate records of risk assessments and observations, staff training, and communication of patient status and monitoring responsibilities between shifts.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of record keeping of risk assessments and assessor identities

    Wider context from the report

    “(1) Lack of record keeping Inadequate/lack of record keeping on the Ri O of (i) Risk Assessments and details of those persons making the assessments. (ii) Lack of information regarding the Levels of Observations and the persons actually making the observations. ”

    Source location

    Elaine JOBE · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement electronic Rio recording of inpatient risk assessments, including automatic recording of assessment times and responsible staff.

    Verbatim wording from the response

    “Since the sad death of Elaine the following changes to practice have been made and can be evidenced.”

    Source location

    2014-0350-Response-by-Devon-Partnership-NHS-Trust
    Page 3 · response
    Published 14 July 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update inpatient risk assessments weekly and document daily risk discussions in electronic patient records.

    Verbatim wording from the response

    “Risk assessments are to be updated on the inpatient service weekly. Risk is discussed on a daily basis in the morning patient review meetings, during handovers and at ward rounds reviews are documented directly onto the electronic patient care record.”

    Source location

    2014-0350-Response-by-Devon-Partnership-NHS-Trust
    Page 3 · response
    Published 14 July 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide feedback on risk assessments and risk-management plans, and review random monthly samples to demonstrate staff competency.

    Verbatim wording from the response

    “2/ The Facilitator will provide feedback on risk assessments and formulating risk management plans based on the Standard Operating Procedures and best practice. Each month a random sample of risk assessments will be reviewed to demonstrate competency.”

    Source location

    2014-0350-Response-by-Devon-Partnership-NHS-Trust
    Page 5 · response
    Published 14 July 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing policies, standards and guidance address the concerns; new standards are not required, though further assurance actions will be implemented.

    Verbatim wording from the response

    “The Trust has policies, standards and guidance in place for the areas of concern noted in the report. It is not seen as required to introduce new standards, but to ensure the embeddedness of those currently in place. The Trust has several assurance measures in place, but further actions as described below will be put in place to provide additional assurance.”

    Source location

    2014-0350-Response-by-Devon-Partnership-NHS-Trust
    Page 5 · response
    Published 14 July 2014

    Open published response
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Data last updated 7 September 2026