Inadequate controls on the sale and online access to highly toxic substances
First to latest report 27 Nov 2013 — 9 Jul 2025
Reports that mention this concern
16
Times this concern has been raised
22
Stated actions linked to this concern
36
What this concern includes
Includes failures of controls specifically intended to regulate, restrict, monitor or provide safeguards around the retail or online sale and purchase of highly toxic or potentially fatal substances, including inadequate regulated-poison controls, unrestricted quantities and absent internet-sale protections.
What is not included
Excludes ordinary medication, prescription-only medicine and controlled-drug supply concerns where the shared issue is medication regulation rather than access to highly toxic substances.
Excludes hazards involving toxic substances where no deficiency in sale, purchase, access or regulatory control is identified.
Excludes product-safety, labelling or consumer-information failures that do not concern controlling access to highly toxic or potentially fatal substances.
Excludes generic regulatory gaps unrelated to the sale or online access of toxic substances.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Department of Health and Social Care10
Home Office7
Advisory Council on the Misuse of Drugs2
Ebay (UK) Limited2
Chartered Trading Standards Institute1
Department for Business, Innovation & Skills1
Department for Science, Innovation and Technology1
Metalchem Limited1
Oldham Borough Council1
Public Health England1
Ministerial department15
Advisory non-departmental public body2
Private limited company2
English metropolitan district council1
Executive agency1
Professional membership body1
Reports and published responses 16 reports
See individual reports that have raised this concern, and the actions taken in response
Worcestershire
Concerns raised1
Unrestricted internet availability of dinitrophenol
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Manchester West
Concerns raised1
Uncontrolled internet availability of research chemicals
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Linked response
Home Office
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Home Office
Introduce the Psychoactive Substances Bill to establish a blanket ban on supplying psychoactive substances for human consumption.
Home Office
Work with internet providers to ensure compliance with laws governing online drug advertising and sales.
Home Office
Develop international partnerships and regulatory cooperation to address overseas websites trading controlled drugs and emerging supply threats.
Cardiff & the Vale of Glamorgan
Concerns raised1
Availability of potent and toxic acetylfentanyl through legal marketing and the internet
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Leicester City and South Leicestershire
Concerns raised1
Lack of controls on individual helium canister purchase quantities
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
Department of Health and Social Care
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Department of Health and Social Care
Evidence that even small amounts of helium can cause death means controls on availability would be ineffective.
Disputes the concernThe respondent disagreed with part of the concern or the basis for it.
Manchester North
Concerns raised2
Lack of regulation of the sale of large amounts of toxic or potentially fatal gases
Lack of Trading Standards powers to take action or prosecute
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Linked responses
Chartered Trading Standards Institute
Oldham Borough Council
Public Health England
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Public Health England
Work with the Department of Health to support restrictions on inappropriate access to volatile substances.
Public Health England
Work with the Department of Health to support efforts to restrict inappropriate access to volatile substances.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.4
Chartered Trading Standards Institute
The private professional body has no powers to become involved in this matter.
Outside remitThe respondent said that this matter was outside its role or authority.
Chartered Trading Standards Institute
Responsibility for this matter rests with trading standards departments run by local authorities.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Oldham Borough Council
Trading Standards lacks powers to act against retailers selling these products, except where sales to children constitute an offence.
Unable to actThe respondent said that a constraint prevented them from taking the relevant action.
Oldham Borough Council
Legislative action to regulate these products is a matter for the Department for Business, Innovation and Skills to consider.
Redirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Wiltshire and Swindon
Concerns raised1
Unrestricted availability of AMT through the internet and community
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.