Recurring concern

Unreliable review and monitoring of repeat prescriptions

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First reported 26 Mar 2014•Latest report 2 Feb 2026

Definition

What this concern includes

Includes failures in the repeat-prescription review and monitoring process, including detailed scrutiny before approval, review against applicable guidance, regular monitoring of ongoing repeat medication, consideration of relevant patient circumstances and follow-up of continued prescribing.

Not included

  • Excludes medication-quantity controls where the specific concern is excessive supply or transaction limits without a repeat-prescription review or monitoring failure.
  • Excludes prescribing, dispensing, administration or supply failures unrelated to repeat prescriptions or their review and monitoring.
  • Excludes long-term medication reviews where repeat prescribing is not the supported process boundary.
  • Excludes failures to obtain patient wishes before a pharmacist requests a repeat prescription unless the assertion also identifies deficient clinical review or monitoring of the repeat prescription.
  • Excludes generic electronic-record, staffing, documentation or communication deficiencies unless they directly impair repeat-prescription review or monitoring.
Reports
14

Distinct published reports

Individual concerns
18

A report can raise multiple concerns

Date range
2014–2026

First to latest report issue date

Stated actions
36

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care3
NHS Surrey and Sussex Integrated Care Board2
Royal College of General Practitioners2
Addison House Surgery1
Bexley Medical Group1
Central and North West London NHS Foundation Trust1
Donneybrook Medical Centre1
Fitzalan Medical Group1
High Down Prison1
Jockey Road Medical Centre1
Manor Field Surgery1
Ministry of Justice1
NHS England1
NHS Hampshire and Isle of Wight Integrated Care Board1
Riverview Surgery1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Sunderland

    AI-generated summary

    Avery Jake Hall · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Avery Jake Hall died at Sunderland Royal Hospital on 13 November 2024, aged four days, after developing global hypoxia and diffuse alveolar damage following his birth. The report was concerned that his mother continued taking Candesartan during pregnancy because she was not given clear and definitive advice to stop it, and that the medication remained available on repeat prescription without warnings identifying her pregnancy.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to conduct a detailed review of repeat prescription requests

    Wider context from the report

    “Avery’s mother continued to suffer from migraines during her pregnancy and was unaware of the risk posed by taking Candesartan in pregnancy due to a lack of clear and definitive advice about the risk. I am concerned that she was able to resume taking Candesartan approximately 14 days after her initial GP consultation as the medication remained on a repeat prescription which she was able to continue to request during her pregnancy, and each request was approved without a detailed review. The last repeat prescription being approved only 12 days prior to Avery’s birth. ”

    Source location

    Avery Jake Hall · Prevention of Future Deaths report
    Page 2 · concerns

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    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of system warnings identifying pregnancy during repeat prescribing

    Wider context from the report

    “I am concerned that despite advice from the GP that it was best to stop all medication during pregnancy, Candesartan remained as a repeat prescription and, in addition to that, there were no warnings placed on the system which would have alerted the clinician approving the request for the repeat prescription that the patient was pregnant thus necessitating a review. ”

    Source location

    Avery Jake Hall · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Increase reviews of women of childbearing age prescribed ARB medicines from six-monthly to three-monthly.

    Verbatim wording from the response

    “3. As set out in the SEA, a review of all female patients of child bearing age who are prescribed ARB medication was to be undertaken every 6 months and an alert added to their prescription to stop taking this medication if they become pregnant and to speak to their GP. The frequency of this review has now been increased to 3-monthly in light of the risks of this medication in later pregnancy. In addition, as most prescriptions are now electronic rather than paper copies, the alert will be added to the prescribing instructions section so that it is clearly shown on the label printed for the patient’s medication by the pharmacy when they collect their medication.”

    Source location

    Response from Riverview Surgery
    Page 2 · response
    Published 2 February 2026

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use reception tasks to trigger pregnancy coding, midwife referral checks and medication reviews, with duty-GP cover when unavailable.

    Verbatim wording from the response

    “1. Any patient who advises that they have become pregnant will be alerted to myself via a task from reception so that I can; a. Code that they are currently pregnant, b. Request referral to our Community Midwife and c. Conduct a medication review. If I am unavailable the task will be sent to the on/call GP, all clinicians have been briefed as to the dangers of Candesartan.”

    Source location

    Response from Riverview Surgery
    Page 5 · response
    Published 2 February 2026

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Add pregnancy-stop warnings to electronic prescribing instructions so they appear on pharmacy-printed medication labels.

    Verbatim wording from the response

    “3. As set out in the SEA, a review of all female patients of child bearing age who are prescribed ARB medication was to be undertaken every 6 months and an alert added to their prescription to stop taking this medication if they become pregnant and to speak to their GP. The frequency of this review has now been increased to 3-monthly in light of the risks of this medication in later pregnancy. In addition, as most prescriptions are now electronic rather than paper copies, the alert will be added to the prescribing instructions section so that it is clearly shown on the label printed for the patient’s medication by the pharmacy when they collect their medication.”

    Source location

    Response from Riverview Surgery
    Page 2 · response
    Published 2 February 2026

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review all women of childbearing age taking ARB medicines and add prescription alerts advising immediate cessation and GP consultation if pregnancy occurs.

    Verbatim wording from the response

    “1. I reviewed all women of childbearing age taking Candesartan and indeed taking any ARB medication.”

    Source location

    Response from Riverview Surgery
    Page 5 · response
    Published 2 February 2026

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    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Manually reviewing every repeat medication request and creating linked pregnancy alerts is impractical due to workload and lack of technical IT skills.

    Verbatim wording from the response

    “I have also considered further whether it is possible to identify or flag a pregnant patient when they request repeat medication. This would be an important safeguard for doctors reviewing the two hundred or so repeat medication requests received on a daily basis. Due to their volume and the other priorities for clinicians’ time, it is not practical for the doctor to review each patient’s records when authorising every request. We do not have the technical IT skills at the practice to make changes to the computerised records system and I have therefore contacted our system provider EMIS to ask for their advice and input on whether it is possible, and if so how, to introduce a flag which would identify the pregnancy coding on the patient’s record and link it to the repeat prescriptions for the patient (and ideally include the BNF advice for that medication as well).”

    Source location

    Response from Riverview Surgery
    Page 2 · response
    Published 2 February 2026

    Open published response
  2. Black Country

    AI-generated summary

    Danielle Monique Christina JONES · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Danielle Jones was found unresponsive at home on 13 May 2025 and was confirmed deceased by paramedics. Post-mortem toxicology found high levels of amitriptyline, excess zopiclone and recent substantial cocaine use; the recorded cause was combined multidrug toxicity. The principal concerns were that, despite reported prescription overdoses and concerns raised by a drug and alcohol service, her repeat prescription medication does not appear to have been reviewed and was continued in large quantities at 28-day frequency.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Continued prescribing of repeat medications in large amounts at 28-day frequency after overdose disclosure

    Wider context from the report

    “5. Although Miss Jones was signposted to Mental Health Services by her GP, her prescription medications do not appear to have been reviewed and the GP surgery continued to prescribed repeat medications in large amounts at 28 day frequency without any further review subsequent to her appointment on 25/2/25. 6. She was issued with repeat prescriptions on 3 occasions subsequent to her appointment on 24th and 25th February 2025 when she self-closed an overdose of prescription medication. 7. On 6/3/25 despite a recent self-reported admitted overdose of prescription medication of ████████ ████████ ████████ Miss Jones was prescribed 8. On 27/3/25 despite a recent self-reported admitted overdose of prescription medication of ████████ ████████ Miss Jones was prescribed Amitriptyline ████████ Diazepam ████████ lamotrigine ████████ mirtazapine ████████ pregabalin ████████ zopiclone 9. On 28/4/25 despite a recent self-reported admitted overdose of prescription medication of ████████ ████████████████████████████████████████ Miss Jones was prescribed ████████ ████████████████████████████████████████████████████████████████████████ ████████████████████████████████████████████████████████████████████████ 10. Miss Jones died on 13/5/25 from the combined toxic effects of a fatal level of amitriptyline along with an excessive amount of zopiclone. 11. The clinical lead at Cranstoun had previously had discussions with the GP about reducing Miss Jones prescription for zopiclone. 12. No medication review appears to have taken place after Miss Jones self-reported overdose of prescribed medication nor after concerns were raised by Cranstoun. 13. GMC Guidance requires a practitioner to prescribe drugs or treatment including repeat prescriptions, only when they have adequate knowledge of the patient’s health and are satisfied that the drugs or treatment serve the patient’s needs and to keep clear, accurate and legible records, reporting the relevant clinical findings, the decisions made. 14. There is no clinical rationale recorded for the continued prescribing of Miss Jones’s repeat medications in terms of managing Miss Jones’s risk of overdose given her recent disclosure e.g. reducing the frequency to 7 days rather than 28 days. 15. There is no evidence of any medication review having taken place after Miss Jones’s disclosure of overdose of prescription medication or prior to her repeat prescriptions being issued on 6/2/25, 27/3/25 or 28/4/25. Her last reported medication review was on 23/8/24. ”

    Source location

    Danielle Monique Christina JONES · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to conduct medication reviews after overdose disclosures and related concerns

    Wider context from the report

    “5. Although Miss Jones was signposted to Mental Health Services by her GP, her prescription medications do not appear to have been reviewed and the GP surgery continued to prescribed repeat medications in large amounts at 28 day frequency without any further review subsequent to her appointment on 25/2/25. 6. She was issued with repeat prescriptions on 3 occasions subsequent to her appointment on 24th and 25th February 2025 when she self-closed an overdose of prescription medication. 7. On 6/3/25 despite a recent self-reported admitted overdose of prescription medication of ████████ ████████ ████████ Miss Jones was prescribed 8. On 27/3/25 despite a recent self-reported admitted overdose of prescription medication of ████████ ████████ Miss Jones was prescribed Amitriptyline ████████ Diazepam ████████ lamotrigine ████████ mirtazapine ████████ pregabalin ████████ zopiclone 9. On 28/4/25 despite a recent self-reported admitted overdose of prescription medication of ████████ ████████████████████████████████████████ Miss Jones was prescribed ████████ ████████████████████████████████████████████████████████████████████████ ████████████████████████████████████████████████████████████████████████ 10. Miss Jones died on 13/5/25 from the combined toxic effects of a fatal level of amitriptyline along with an excessive amount of zopiclone. 11. The clinical lead at Cranstoun had previously had discussions with the GP about reducing Miss Jones prescription for zopiclone. 12. No medication review appears to have taken place after Miss Jones self-reported overdose of prescribed medication nor after concerns were raised by Cranstoun. 13. GMC Guidance requires a practitioner to prescribe drugs or treatment including repeat prescriptions, only when they have adequate knowledge of the patient’s health and are satisfied that the drugs or treatment serve the patient’s needs and to keep clear, accurate and legible records, reporting the relevant clinical findings, the decisions made. 14. There is no clinical rationale recorded for the continued prescribing of Miss Jones’s repeat medications in terms of managing Miss Jones’s risk of overdose given her recent disclosure e.g. reducing the frequency to 7 days rather than 28 days. 15. There is no evidence of any medication review having taken place after Miss Jones’s disclosure of overdose of prescription medication or prior to her repeat prescriptions being issued on 6/2/25, 27/3/25 or 28/4/25. Her last reported medication review was on 23/8/24. ”

    Source location

    Danielle Monique Christina JONES · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Amend the self-harm follow-up policy to require medication review and consideration of reducing prescription quantities where ongoing risk exists.

    Verbatim wording from the response

    “We will amend our follow up policy to specifically mention the need for medication review at the time of pro-active follow up, and in particular to consider reducing the amount of medication per prescription if there is any ongoing risk of further self-harm and especially with high-risk medications.”

    Source location

    Response from Your Health Partnership Regis Medical Centre
    Page 3 · response
    Published 29 October 2025

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Amend the self-harm risk-assessment template to record medication review discussions, stockpiling, medication safety, prescription quantity, and medication supervision options.

    Verbatim wording from the response

    “We will amend our risk assessment template to include a mental health medication review code and free text advice regarding the following with a free text box to record discussions.”

    Source location

    Response from Your Health Partnership Regis Medical Centre
    Page 3 · response
    Published 29 October 2025

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Expand the annual proactive self-harm follow-up audit to record medication reviews and discussions about prescribed medication quantities.

    Verbatim wording from the response

    “We will re-launch this amended policy in January 2026 with our clinicians and add the recording of medication review and recording of consideration of reducing amount of medication on each issue as part of the annual audit program.”

    Source location

    Response from Your Health Partnership Regis Medical Centre
    Page 4 · response
    Published 29 October 2025

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    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NICE Quality Standard 34 does not specifically require medication review following self-harm.

    Verbatim wording from the response

    “QS 34 states people who have self-harmed have an initial assessment of physical health, mental state, safeguarding concerns, social circumstances and immediate concerns about their safety. However, it does not specifically state they require a medication review.”

    Source location

    Response from Your Health Partnership Regis Medical Centre
    Page 2 · response
    Published 29 October 2025

    Open published response
  3. Essex

    AI-generated summary

    Mark Alan Smith · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mark Alan Smith was found deceased at home on 5 March 2024 after ingesting large quantities of prescription medication, including Mirtazapine and Pregabalin, together with a significant quantity of alcohol. The report identified a lack of GP policies or procedures for reviewing medication quantities prescribed to vulnerable patients with histories of addiction, self-harm, suicidal ideation or prescription medication overdose, and stated that this failure probably contributed more than minimally to the death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of medication review controls for repeat prescriptions to vulnerable patients with histories of addiction, self-harm, suicidal ideation or prescription medication overdose

    Wider context from the report

    “Evidence was received from two GP Partners at Mr Smith’s GP Practice. Both GPs confirmed that at the time of Mr Smith’s involvement with the Practice continuing up to and including the date of the inquest, there continued to be no system, policy or process in place, to ensure that vulnerable patients with a history of addiction and/or self-harm and/or suicidal ideation and/or prescription medication overdose received or receive appropriate medication reviews to consider the frequency and volume of repeat prescribed medication. It was conceded, accordingly, that there was - and remained - no policy or procedure in place to mitigate the clear risk involved in GPs prescribing unnecessarily excessive quantities of (potentially dangerous) prescription medication (at inappropriate frequency) to a clearly vulnerable cohort of patients, and therefore no policy or procedure is in place to minimise the danger of stockpiling of such medications and the concomitant risk of potentially fatal, (advertent or inadvertent), misuse of such medication. ”

    Source location

    Mark Alan Smith · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit all registered patients coded at risk of self-harm or suicide and receiving repeat medication, complete medication and risk reviews, and restrict repeats to seven-day supplies.

    Verbatim wording from the response

    “• Immediate High-Risk Patient Review: A full audit of all patients registered at Addison House Surgery, coded at risk of self-harm/suicide and on repeat medications. Identified patients have had medication/risk reviews by the pharmacists with restriction of repeat medications to seven-day periods.”

    Source location

    Response from Addison House Health Centre
    Page 2 · response
    Published 29 September 2025

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update the Polypharmacy and High-Risk Prescribing Policy to require pharmacist review of relevant correspondence, seven-day high-risk medication supplies, and three-monthly or earlier reviews for high-risk patients.

    Verbatim wording from the response

    “The Practice has updated and strengthened the risk assessment provisions of repeat prescribing for identified patients with self-harm or suicide risk as well as monitoring of same with enhanced medication reviews/risk assessments.”

    Source location

    Response from Addison House Health Centre
    Page 2 · response
    Published 29 September 2025

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    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The practice disputes that no safety controls existed, stating its repeat prescribing policy already contained restrictions for inappropriate high-risk medication requests.

    Verbatim wording from the response

    “There were safety provisions within the Practice’s repeat prescribing policy at the time of late Mark Smith’s death with multiple documented restrictions of inappropriate high risk medication requests by Mr Smith.”

    Source location

    Response from Addison House Health Centre
    Page 2 · response
    Published 29 September 2025

    Open published response
  4. Manchester South

    AI-generated summary

    Amanda Hesketh · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Amanda Hesketh, who had a complex health history and was prescribed multiple analgesic medicines, became unresponsive in the Emergency Department after presenting with diarrhoea and vomiting and could not be resuscitated. The report identified concerns about the lack of systematic reviews and individual plans for patients receiving multiple analgesics, limited specialist pain-clinic input, and inconsistent use of practice pharmacists.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate specialist input for patients prescribed multiple analgesics on repeat prescription

    Wider context from the report

    “The court heard evidence from a General Practitioner as to difficulties patients encounter in accessing services from specialist pain clinics with lengthy waiting lists often being experienced. It is a matter of concern that patients being prescribed multiple analgesics continue to receive such medicines on repeat prescription with often with little or no specialist input; ”

    Source location

    Amanda Hesketh · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of systematic review of patients receiving repeat prescriptions of multiple analgesics

    Wider context from the report

    “Notwithstanding the actions the practice has taken in response to Mrs Hesketh’s death, it is a matter of concern the partnership has yet to undertake or commission a systematic review of all patients receiving repeat prescriptions of multiple analgesics and formulate individual plans for each such patient; ”

    Source location

    Amanda Hesketh · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide support and set expectations for clinical pharmacists working in general practice.

    Verbatim wording from the response

    “In relation to your concern about General Practices engaging with practice pharmacists, you may wish to know that this Government has provided a high level of support and expectation in relation to pharmacists working in General Practice. Across England, General Practices are working together in Primary Care Networks (PCNs). One aspect of PCN work is supporting patients with structured medication reviews (SMRs), which are one of the PCN service requirements that commenced during 2020/21. Clinical pharmacists are best placed to carry out these reviews, and the Additional Roles Reimbursement Scheme (ARRS) provide PCNs with full reimbursement for clinical pharmacists amongst a variety of other roles.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 20 September 2022

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    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use medicines-optimisation support to identify, categorise and prioritise patients receiving repeat prescriptions for multiple analgesics.

    Verbatim wording from the response

    “1. We have utilised the help from the Medicines Optimisation Team at the GMICB (previously CCG) to assist, categorise and prioritise patients receiving repeat prescriptions of multiple analgesics.”

    Source location

    Response from Donneybrook Medical Centre
    Page 1 · response
    Published 20 September 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review patients on the red, amber and green priority lists, including checking previous reviews and recording required follow-up dates.

    Verbatim wording from the response

    “4. In addition, all patients identified in the search who have already had a review within the last 12 months will be checked, quality of the review and any instructions or call backs noted. If necessary they will be added into the Red/Amber/Green urgency categories for a”

    Source location

    Response from Donneybrook Medical Centre
    Page 1 · response
    Published 20 September 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Limit prescription durations according to risk category and automatically arrange GP review when prescriptions become due.

    Verbatim wording from the response

    “7. A plan has been put into place to introduce a limitation on how many months prescriptions can be given before a patient’s next review; this is 3 months in the red priority, 6 months in the amber priority and 12 months in the green. Once a review is due the prescription clerk will highlight this then an appointment will be automatically made with the GP for further review.”

    Source location

    Response from Donneybrook Medical Centre
    Page 2 · response
    Published 20 September 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain a safety-netting system recording review dates and run monthly searches to identify new patients requiring inclusion.

    Verbatim wording from the response

    “8. Safety netting has been put in place to ensure the various risk groups will always be reviewed going forward - collating each patient’s last review date and their next review date. Searches will be run every month to identify any new patients who will need adding to this group.”

    Source location

    Response from Donneybrook Medical Centre
    Page 2 · response
    Published 20 September 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    ICBs are responsible for commissioning specialist pain clinic services appropriate to their populations.

    Verbatim wording from the response

    “Finally, it is within the remit of ICBs to commission services within their geographical area including specialist pain clinics and NHS England expects that ICBs commission appropriate pain clinic service provision to meet the needs of the population they serve.”

    Source location

    Response from Department of Health and Social Care
    Page 2 · response
    Published 20 September 2022

    Open published response
  5. County Durham and Darlington

    AI-generated summary

    Laura Eve PARSONS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Laura Eve Parsons was found dead at home on 5 November 2019, after consuming a fatal amount of liquid morphine prescribed for breakthrough cancer pain. She had previously been admitted to hospital following an accidental morphine overdose, but a repeat prescription was later issued without the electronic prescribing system directing the prescriber to review the prominent medical-record information about that overdose.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to scrutinise repeat prescription requests

    Wider context from the report

    “Ms Parsons was prescribed liquid morphine to treat ‘break through’ pain for cancer. It was first prescribed on 9th August 2019. Ms Parsons was admitted to hospital on 10th August 2019 with an accidental overdose of morphine. It appears 180mls were consumed in a 12 hour period. She recovered and was discharged from hospital. The remainder of the prescribed morphine was discarded. On 31st October 2019 Ms Parsons requested a repeat prescription of liquid morphine from her GP surgery. This was authorised and a 500ml bottle of liquid morphine was dispensed to Ms Parsons. On 5th November 2019 Ms Parsons was found dead due to ingesting a fatal amount of morphine. At inquest evidence was given that information such as recent overdose would be added to the ‘Active Problems’ section on a person’s medical records and would be prominent when any clinician accessed that person’s records. It was explained at inquest that when a patient applies for a repeat prescription so far as the request is within the permitted timescale to issue a repeat of the prescribed item, then the prescription would be issued without any further scrutiny and the electronic systems would not take a prescriber to the patient’s medical records and in particular the ‘Active Problems’ section. ”

    Source location

    Laura Eve PARSONS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  6. Hertfordshire

    AI-generated summary

    Peter COLE · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Peter Cole was an older person with dementia who overdosed on Tramadol, which had been supplied on repeat prescription. The report raised concerns that repeat medication was not being adequately monitored, leading some older or mentally impaired patients to accumulate dangerous quantities of unused prescribed drugs and contributing to waste of healthcare resources.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of adequate monitoring of repeat medication

    Wider context from the report

    “(1) That repeat medication is not being adequately monitored, leading to many (often older and/or mentally infirm) patients building-up dangerous quantities of prescribed medication. (2) That the inadequate supervision of prescribed (repeat) medication is so widespread that the consequent waste of resources has an adverse impact on the overall provision of healthcare. ”

    Source location

    Peter COLE · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Carry out structured medication reviews for patients at increased risk of medication-related harm.

    Verbatim wording from the response

    “has responsibility for. Several workstreams are currently in place to optimise prescribing and reduce medicines waste, these include:”

    Source location

    2020-0123-Response-from-NHS-England.pdf
    Page 2 · response
    Published 22 July 2020

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Support medicines optimisation through the Medicines Value Programme, including reducing use of clinically or cost-ineffective medicines.

    Verbatim wording from the response

    “• Supporting medicines optimisation through the Medicines Value Programme² to improve health outcomes from medicines through supporting people to take medicines as intended and, decreasing or stopping the use of medicines which are neither clinically - or cost-effective;”

    Source location

    2020-0123-Response-from-NHS-England.pdf
    Page 2 · response
    Published 22 July 2020

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Undertake a review of NHS over-prescribing and produce recommendations to reduce overprescribing and medicines wastage.

    Verbatim wording from the response

    “• Undertaking a review of over-prescribing in the NHS which is due to report in Spring 2020. The review covers: the role of digital technologies; research; culture change and social prescribing; repeat prescribing; and transfer of care. The report will provide recommendations to reduce overprescribing which will help to reduce medicines wastage;”

    Source location

    2020-0123-Response-from-NHS-England.pdf
    Page 2 · response
    Published 22 July 2020

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operate the Medicines Safety Improvement Programme to reduce medication-related harm, focusing on high-risk drugs, situations and vulnerable patients.

    Verbatim wording from the response

    “• The Medicines Safety Improvement Programme (MSIP) aims to reduce medication related harm in the NHS, focusing on high risk drugs, situations and vulnerable patients. The programme will contribute to the WHO Challenge target to reduce severe avoidable medication-related harm globally by 50% over five years.”

    Source location

    2020-0123-Response-from-NHS-England.pdf
    Page 2 · response
    Published 22 July 2020

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Publish dementia care pathway guidance recommending medication review and management, including monitoring and review resources.

    Verbatim wording from the response

    “In addition, to support improvement in dementia diagnosis and personalised care for people with dementia, NHS England published The Dementia Care Pathway: Full Implementation guidance. This resource sets out recommendations for reviewing and managing medication needs and provides examples of step-by-step best practice that includes monitoring and reviewing medication in the Appendices and Helpful Resources section of the guide.”

    Source location

    2020-0123-Response-from-NHS-England.pdf
    Page 2 · response
    Published 22 July 2020

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Refresh personalised dementia care and support planning guidance to emphasise medication reviews and appropriate medication access, continuation or cessation.

    Verbatim wording from the response

    “NHS England and Improvement also recently refreshed the Dementia: Good Personalised Care and Support Planning guide to help further enhance the provision of personalised post diagnostic support. The guide emphasises the need to include medication reviews to help to reduce poly pharmacy, minimise use of”

    Source location

    2020-0123-Response-from-NHS-England.pdf
    Page 2 · response
    Published 22 July 2020

    Open published response
  7. Inner South London

    AI-generated summary

    Feni Lee · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Feni Lee, who had Behçet’s syndrome, took an excessive quantity of colchicine over a two-week period in September 2017 and died in hospital on 17 September 2017 after developing severe side effects, including liver necrosis. The concerns included the thoroughness of the medication review, the failure to address her loss to hospital follow-up, and delays and ineffective processes for redirecting correspondence between two GP practices.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficiently thorough review of repeat medication

    Wider context from the report

    “(1) You informed the inquest that Bexley Medical Group has a system whereby all medication obtained by repeat prescription is reviewed annually. You could not say exactly when the review of Ms Lee’s medication took place (at that time it was not documented) but said it would have been towards the end of 2016. You said the review looked at the need for ongoing medication and the dose. There were a number of features that do not appear to have been taken into account at this review: a. Colchicine is an unlicensed usage of a drug used to treat a rare disorder. It was being prescribed by the GP under instructions from a specialist hospital clinic. b. There had been no instructions from Guys as to what should be prescribed since January 2016. c. The instructions from Guys in January 2016 do not mention colchicine. No inquiry was made with Guys to check whether the intention was for it to be continued as part of the treatment, and yet it continued to be given by the GP as a repeat prescription. d. The dosage being given on repeat prescription does not match any of the recent instructions from Guys about its use. e. Ms Lee had mental health problems and was a vulnerable person. I therefore have concerns about the thoroughness of this medication review. (2) Towards the end of 2016 it would have been obvious that Ms Lee had been lost to follow up at the hospital, and so the drug review appears to have been a lost opportunity to rectify this. ”

    Source location

    Feni Lee · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement medication reviews for patients without a review for over 12 months, using EMIS searches, clinician prompts, and recall monitoring for higher-risk medicines.

    Verbatim wording from the response

    “We have started implementing our plan to carry out medication reviews in all patients, who have not had a review for over 12 months. Our new software EMIS, which was installed in June 2018, is able to support searches of any outstanding medication review. We have reviewed over 86% of patients taking four or more drugs, and 63% of patients taking one to three drugs.”

    Source location

    2019-0224-Response-by-Bexley-Medical-Group
    Page 1 · response
    Published 13 September 2019

    Open published response
  8. Isle of Wight

    AI-generated summary

    Nathan John COOKE · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Nathan John COOKE was found dead at home after being prescribed Methadone and Clomipramine and supplementing these with illicit medication. The inquest concluded that the death was drug related, with the medical cause recorded as cardio-respiratory failure, severe central nervous system depression, and Methadone and Clomipramine overdose. A principal concern was that the known risk associated with QTc prolongation was not adequately addressed through clinical monitoring and medication management.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to regularly monitor patients prescribed medication that could be dangerous to their welfare

    Wider context from the report

    “1. It was agreed that a more appropriate way to manage and control this situation whereby a patient is prescribed medication which could be dangerous to their welfare without regular monitoring would be for the primary care practice to write to the patient, inviting them to attend for a review, and informing them that if they failed to attend the review by a specified date, their medication would be reduced and eventually stopped. The incentive and responsibility to comply with clinicians is thereby passed to the patient. ”

    Source location

    Nathan John COOKE · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report
  9. West Sussex

    AI-generated summary

    David Edward Jackson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    David Edward Jackson, a 76-year-old man, fell at home and remained on the floor for about two weeks before he died on 17 July 2017. His death was recorded as accidental, with severe pressure sores associated with sepsis, toxaemia and rhabdomyolysis following prolonged immobility. Concerns included long-term repeat prescribing of Co-dydramol and Soneryl without regular face-to-face medical review, and unclear arrangements for prescription collection or delivery.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to conduct timely and sufficiently informed medication reviews for long-term repeat prescriptions

    Wider context from the report

    “Over the next 10 years, the records note a medication review was conducted by ████████ on 21 Oct 2008 and 2 March 2010 but on the records alone. There is one entry on the patient record for ████████ on 23 November 2015 noting only ‘medication review done’. When giving evidence, ████████ indicated that when ████████ retired in 2015 she took over Mr Jackson as a patient but she had never actually seen him. Her recollection was that she had conducted annual medication reviews by considering the patient's past history but only one is noted on the record printout. GMC good practice guidance was discussed with ████████ as follows: • Good medical practice (2013) – para 16: In providing clinical care you must prescribe drugs or treatment, including repeat prescriptions, only when you have adequate knowledge of the patient's health, and are satisfied that the drugs or treatment serve the patient's needs; and, • Prescribing and Managing Medicines (2013) – paragraphs 51; 54; 55; 56; 59 o 51: Whether you prescribe with repeats or on a oneoff basis, you must make sure that suitable arrangements are in place for monitoring, follow-up and review, taking account of the patients' needs and any risks arising from the medicines. o 54: Pharmacists can help improve safety, efficacy and adherence in medicines use, for example by advising patients about their medicines and carrying out medicines reviews. This does not relieve you of your duty to ensure that your prescribing and medicines management is appropriate… o 55: You are responsible for any prescription you sign, including repeat prescriptions for medicines initiated by colleagues, so you must make sure that any repeat prescription you sign is safe and appropriate. You should consider the benefits of prescribing with repeats to reduce the need for repeat prescribing. o 56: As with any prescription, you should agree with the patient what medicines are appropriate and how their condition will be managed, including a date for review. You should make clear why regular reviews are important and explain to the patient what they should do if they: a) suffer side effects or adverse reactions, or b) stop taking the medicines before the agreed review date (or a set number of repeats have been issued), You must make clear records of these discussions and your reasons for repeat prescribing. o 59: When you issue repeat prescriptions or prescribe with repeats, you should make sure that procedures are in place to monitor whether the medicine is still safe and necessary for the patient. You should keep a record of dispensers who hold original repeat dispensing prescriptions so that you can contact them if necessary. 1. When asked about current practice in relation to issuing prescriptions for drugs such as Soneryl or Co-dydramol ████████ acknowledged national guidance had tightened up particularly in respect of issuing prescriptions to patients for opiate based drugs. She accepted that medical thinking had moved on considerably. She was candid and accepted that in respect of Mr Jackson he had not been seen for 10 years and must have fallen through the cracks in terms of medication reviews including a period when the surgery had a shortage of doctors. This suggests a need to review: a. how and when medication reviews are carried out in the Fitzalan Medical Group; b. a potential training need for group doctors in GMC good practice; or, c. the development of a local CCG/Group policy. ”

    Source location

    David Edward Jackson · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate recording of medication reviews and reasons for repeat prescribing

    Wider context from the report

    “Over the next 10 years, the records note a medication review was conducted by ████████ on 21 Oct 2008 and 2 March 2010 but on the records alone. There is one entry on the patient record for ████████ on 23 November 2015 noting only ‘medication review done’. When giving evidence, ████████ indicated that when ████████ retired in 2015 she took over Mr Jackson as a patient but she had never actually seen him. Her recollection was that she had conducted annual medication reviews by considering the patient's past history but only one is noted on the record printout. GMC good practice guidance was discussed with ████████ as follows: • Good medical practice (2013) – para 16: In providing clinical care you must prescribe drugs or treatment, including repeat prescriptions, only when you have adequate knowledge of the patient's health, and are satisfied that the drugs or treatment serve the patient's needs; and, • Prescribing and Managing Medicines (2013) – paragraphs 51; 54; 55; 56; 59 o 51: Whether you prescribe with repeats or on a oneoff basis, you must make sure that suitable arrangements are in place for monitoring, follow-up and review, taking account of the patients' needs and any risks arising from the medicines. o 54: Pharmacists can help improve safety, efficacy and adherence in medicines use, for example by advising patients about their medicines and carrying out medicines reviews. This does not relieve you of your duty to ensure that your prescribing and medicines management is appropriate… o 55: You are responsible for any prescription you sign, including repeat prescriptions for medicines initiated by colleagues, so you must make sure that any repeat prescription you sign is safe and appropriate. You should consider the benefits of prescribing with repeats to reduce the need for repeat prescribing. o 56: As with any prescription, you should agree with the patient what medicines are appropriate and how their condition will be managed, including a date for review. You should make clear why regular reviews are important and explain to the patient what they should do if they: a) suffer side effects or adverse reactions, or b) stop taking the medicines before the agreed review date (or a set number of repeats have been issued), You must make clear records of these discussions and your reasons for repeat prescribing. o 59: When you issue repeat prescriptions or prescribe with repeats, you should make sure that procedures are in place to monitor whether the medicine is still safe and necessary for the patient. You should keep a record of dispensers who hold original repeat dispensing prescriptions so that you can contact them if necessary. 1. When asked about current practice in relation to issuing prescriptions for drugs such as Soneryl or Co-dydramol ████████ acknowledged national guidance had tightened up particularly in respect of issuing prescriptions to patients for opiate based drugs. She accepted that medical thinking had moved on considerably. She was candid and accepted that in respect of Mr Jackson he had not been seen for 10 years and must have fallen through the cracks in terms of medication reviews including a period when the surgery had a shortage of doctors. This suggests a need to review: a. how and when medication reviews are carried out in the Fitzalan Medical Group; b. a potential training need for group doctors in GMC good practice; or, c. the development of a local CCG/Group policy. ”

    Source location

    David Edward Jackson · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Refer controlled-drug prescribing and medication-review issues for national review and a decision on whether guidance requires amendment.

    Verbatim wording from the response

    “NHS England acknowledges that the issues highlighted in this case may represent a future risk to patient safety within primary care at large. NHS England will refer the arising issues, particularly with regard to the suitability of current guidelines for the issuing of Controlled Drugs prescriptions, to NHS England’s national prescribing team for a decision upon whether or not current guidance needs to be amended. Should you require an update on this, I can report back to you by the end of summer 2018.”

    Source location

    2017-0308-Response-by-NHS-England
    Page 5 · response
    Published 28 November 2017

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Annual medication reviews were considered unlikely to have prevented this death, which resulted primarily from the patient's decision not to seek medical advice.

    Verbatim wording from the response

    “e) The passing of Mr Jackson was not related to the prescriptions of either barbiturates or co-dydramol. The associated finding of hypertension and ischaemic heart disease had not been identified clinically nor had symptoms been reported by the patient. Even if face to face medication reviews had been undertaken annually it is”

    Source location

    2017-0308-Response-by-NHS-England
    Page 3 · response
    Published 28 November 2017

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The national prescribing team will decide whether guidance on controlled-drug prescriptions requires amendment.

    Verbatim wording from the response

    “National actions”

    Source location

    2017-0308-Response-by-NHS-England
    Page 5 · response
    Published 28 November 2017

    Open published response
  10. South Yorkshire (Eastern)

    AI-generated summary

    Craig Stuart Hamilton · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Craig Stuart Hamilton died on 8 December 2016 from acute tramadol toxicity after taking excess Tramadol to relieve chronic pain and sleep before working the next day. The principal concerns were the absence of clear procedures for managing patients who obtain or take more medication than prescribed, and insufficient exploration of medication regimes, alternative pain management, and discussions about exceeding prescribed dosages.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of procedures to monitor and manage repeat prescriptions exceeding prescribed dosages

    Wider context from the report

    “(2) Absence of clear procedures to monitor and manage patients who endeavour to obtain repeat prescriptions such that it takes them beyond the prescribed dosages. ”

    Source location

    Craig Stuart Hamilton · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Identify patients prescribed tramadol and other potentially harmful medicines, review prescribing indications, doses and issue patterns, and recommend contact, early review or no change.

    Verbatim wording from the response

    “We took immediate action on the afternoon of the request to identify the patients being prescribed tramadol and extended the search to other medicines with the potential for self-harm. All electronic prescriptions were changed to paper format and passed to the doctors for review before signing. All names of patients identified were passed to one of the partners to perform a review of the computer notes and make a recommendation. The inspection included * the indication for the medicine * the recommended dose on the prescription * the recent historical issue pattern”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 1 · response
    Published 11 August 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Convert electronic prescriptions to paper prescriptions requiring doctor review before signing.

    Verbatim wording from the response

    “We took immediate action on the afternoon of the request to identify the patients being prescribed tramadol and extended the search to other medicines with the potential for self-harm. All electronic prescriptions were changed to paper format and passed to the doctors for review before signing. All names of patients identified were passed to one of the partners to perform a review of the computer notes and make a recommendation. The inspection included * the indication for the medicine * the recommended dose on the prescription * the recent historical issue pattern”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 1 · response
    Published 11 August 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Seek medicines-management, drugs-and-alcohol, and pharmacist input on difficult or potentially problematic prescriptions.

    Verbatim wording from the response

    “We have met several times as partners. We have sought advice from the Clinical Commissioning Group, particularly the Medicines Management Team. We asked the Drugs and Alcohol Team for advice and assistance in dealing with more difficult cases. Our local pharmacist was alerted to the problem and invited to provide information on prescriptions his team thought problematic.”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 1 · response
    Published 11 August 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Call patients identified as potential over-users of tramadol for early review.

    Verbatim wording from the response

    “The search showed that 79 of our 90 patients taking tramadol were not abusing the drug. Action has been taken to limit the potential over-users by calling them in for early review.”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 2 · response
    Published 11 August 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Complete a thorough review of medication ordering and review procedures to identify safety problems.

    Verbatim wording from the response

    “We have discovered that our procedures for issue and review of medication were not satisfactory.”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 2 · response
    Published 11 August 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Change repeat-prescribing policy for all medicines and implement amended repeat-prescribing and acute-prescribing protocols with strengthened electronic prompts and consultation processes.

    Verbatim wording from the response

    “Since this incident our practice attitude has changed. We have changed our policy for repeat prescribing of all medication, not just tramadol.”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 2 · response
    Published 11 August 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Explain the amended prescribing protocols and procedures to all practice staff during protected time within 10 days.

    Verbatim wording from the response

    “The enclosed protocols have been examined by GP partners and practice manager. I am to explain to all staff in the practice, in protected time, the changes within 10 days.”

    Source location

    2017-0197-Response-by-Manor-Field-Surgery
    Page 2 · response
    Published 11 August 2017

    Open published response
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Data last updated 7 September 2026