First reported 13 Dec 2008•Latest report 25 Jun 2026
Definition
What this concern includes
Includes initiation, evidence gathering, witness testing, factual accuracy, analysis, timeliness, investigator competence and reporting within investigations of deaths, serious incidents and patient, resident or operational safety events.
Not included
Police, conduct, regulatory or other investigations not directed at organisational safety learning
Failure to implement an unrelated safety action not arising from an incident investigation
Generic governance failures not directly affecting a safety incident investigation or its learning process
Excludes downstream dissemination, learning and corrective-action controls once the investigation findings have been established.
Reports
244
Distinct published reports
Individual concerns
316
A report can raise multiple concerns
Date range
2008–2026
First to latest report issue date
Stated actions
447
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Department of Health and Social Care31
Care Quality Commission21
NHS England20
Betsi Cadwaladr University LHB11
Barking, Havering and Redbridge University Hospitals NHS Trust10
Barts Health NHS Trust8
Greater Manchester Mental Health NHS Foundation Trust8
Pennine Care NHS Foundation Trust7
Essex Partnership University NHS Foundation Trust6
Nottinghamshire Healthcare NHS Foundation Trust5
Tameside and Glossop Integrated Care NHS Foundation Trust5
Tees, Esk and Wear Valleys NHS Foundation Trust5
Health and Safety Executive4
Medicines and Healthcare products Regulatory Agency4
NHS Greater Manchester Integrated Care Board4
NHS trust146
Ministerial department39
Healthcare site27
Executive non-departmental public body21
Health and social care service regulator21
Private limited company20
Local health board14
Integrated care board11
Type not available11
English metropolitan district council8
Police force8
Health professional body6
Health and care professional regulator5
Independent healthcare provider5
Multi-service care provider5
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
North Yorkshire and York
Concerns raised3
Failure to identify and preserve the accounts of staff directly involved in errors
Failure of investigations to identify and question relevant medical team members
Delays in commencing investigations and after-action reviews of recognised errors
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Embed the Patient Safety Incident Response Framework within Trust processes.
Stated by York and Scarborough Teaching Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 September 2025.
West Sussex, Brighton and Hove
Concerns raised1
Lack of independent review of deaths for learning and practice change
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Review the serious incident and identify all associated learning and recommendations.
Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 19 September 2025.
Action
Follow up completion of serious-incident recommendations through enhanced contract quality meetings.
Stated by NHS Surrey and Sussex Integrated Care BoardStated plannedThe respondent said that this action was planned when they made their response on 19 September 2025.
Action
Serve a Contract Performance Notice on Goring Hall Hospital concerning clinical governance, serious-incident learning and quality assurance failures.
Stated by NHS Surrey and Sussex Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 19 September 2025.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.6
Position
The ICB is not responsible for investigating serious incidents involving individual patient care.
Stated by NHS Surrey and Sussex Integrated Care BoardOutside remitThe respondent said that this matter was outside its role or authority.
Position
Providers are responsible for conducting serious incident investigations under the applicable Serious Incident Framework.
Stated by NHS Surrey and Sussex Integrated Care BoardRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
The provider’s serious-incident review and ICB scrutiny were considered sufficient; an independent review would be considered only if learning was inadequate.
Stated by Department of Health and Social CareExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
The Integrated Care Board is responsible for commenting on actions taken following Mr Hankin's death.
Stated by Sussex Medical ChambersRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
Oversight and governance of Integrated Care Boards fall outside the regulatory scope of this respondent.
Stated by Care Quality CommissionOutside remitThe respondent said that this matter was outside its role or authority.
Position
The Integrated Care Board is best placed to address concerns about its oversight, governance and performance.
Stated by Care Quality CommissionRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Swansea and Neath Port Talbot
Concerns raised1
Lack of understanding of evidence requiring preservation during domestic explosion investigations
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Raise the identified investigation concerns with the National Liaison Committee for consideration in the Protocol review.
Stated by South Wales PoliceStated plannedThe respondent said that this action was planned when they made their response on 19 December 2025.
Action
Prepare national training material on work-related aspects of investigations, including advice for first responders.
Stated by Health and Safety ExecutiveStated in progressThe respondent said that this action was in progress when they made their response on 19 December 2025.
Action
Develop a proposed Suspected Gas Explosion checklist for consideration alongside the existing Carbon Monoxide checklist.
Stated by Health and Safety ExecutiveStated in progressThe respondent said that this action was in progress when they made their response on 19 December 2025.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
The National Liaison Committee is responsible for deciding and implementing any appropriate amendments to the Protocols.
Stated by South Wales PoliceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
The existing Work Related Death Protocol is considered fit for purpose and addresses evidence preservation, investigation coordination and information-sharing concerns.
Stated by Health and Safety ExecutiveExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Manchester North
Concerns raised1
Ineffective investigation of deaths of detained patients
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Review governance and decision-making around selecting and approving the learning review after the death.
Stated by Pennine Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 1 September 2025.
Action
Consider and decide whether to change the process for reassessing learning reviews when additional information becomes available.
Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 1 September 2025.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
The Trust disputes that a further investigation was required because no evidence then linked the death to problems in its care.
Stated by Pennine Care NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
South Yorkshire (Eastern)
Concerns raised1
Failure to undertake a formal investigation of incidents
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Investigate the incident through the broader thematic analysis and draft the thematic review and associated actions for Executive Team presentation.
Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 August 2025.
Manchester South
Concerns raised1
Failure to undertake serious incident investigations for learning
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
A formal investigation was not considered necessary because the circumstances did not meet the Trust’s investigation criteria.
Stated by Tameside and Glossop Integrated Care NHS Foundation TrustNo action considered necessaryThe respondent said that no further action was needed.
North East Kent
Concerns raised1
Failure to conduct internal investigations for learning
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Action
Provide additional support to the Medical Examiner team to identify cases for further investigation.
Stated by East Kent Hospitals University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 15 July 2025.
Action
Continue reviewing learning from incidents, complaints, claims and inquests to improve governance and patient safety.
Stated by East Kent Hospitals University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2025.
Action
Undertake a full multidisciplinary case-note review of care and treatment preceding the final admission to identify earlier holistic recognition of decline.
Stated by East Kent Hospitals University NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 15 July 2025.
Action
Include unexpected deaths routinely in clinical meeting discussions.
Stated by Manor ClinicStated completedThe respondent said that this action was complete when they made their response on 15 July 2025.
North West Wales
Concerns raised1
Failure to conduct sufficiently thorough neonatal investigations
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
Action
Implement the Integrated Concerns Policy as a single approach to incident, complaint and mortality reviews and investigations.
Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 22 May 2025.
Action
Implement a programme for investigating officers.
Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 22 May 2025.
Action
Direct that investigations across women’s and neonatal services use a single investigation officer.
Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 22 May 2025.
Action
Direct women’s-services investigations to use the Integrated Concerns Policy framework and templates.
Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 22 May 2025.
Action
Appoint a quality governance officer to neonatal services to provide specialist investigation and review capacity.
Stated by Betsi Cadwaladr University LHBStated completedThe respondent said that this action was complete when they made their response on 22 May 2025.
Birmingham and Solihull
Concerns raised1
Failure to investigate deaths and learn from work-related events and welfare support
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Review crisis management and death-in-service protocols for employment-linked workplace deaths, including support for affected staff, and implement linked policy changes.
Stated by West Midlands Fire ServiceStated plannedThe respondent said that this action was planned when they made their response on 22 May 2025.
Action
Share learning from the case to improve support for senior officers nationally.
Stated by West Midlands Fire ServiceStated plannedThe respondent said that this action was planned when they made their response on 22 May 2025.
East London
Concerns raised1
Failure of governance and safety-review processes to identify, investigate, reflect upon, and remediate sub-optimal practice
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Report each new inquest in Datix, present it at PSIRM, and expedite any outstanding M&M review to inform the required learning response.
Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 21 May 2025.
Action
Contact families during PSIRM reviews so their concerns inform the review and decision on the level of investigation required.
Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 May 2025.
Action
Complete a specialist review of governance processes relating to this case, engage the Foster family, and share the outcome with HM Coroner.
Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 21 May 2025.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
Under PSIRF, not all deaths require investigation; Trusts must document and explain decisions under the existing patient safety incident response governance process.
Stated by Department of Health and Social CareExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
Trusts are responsible for documenting patient safety incident response decisions and explaining when no specific learning response is undertaken.
Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.