Recurring concern
Inadequate safety incident investigations
- Reports that mention this concern
- 244
- Times this concern has been raised
- 316
- Stated actions linked to this concern
- 447
What this concern includes
Includes initiation, evidence gathering, witness testing, factual accuracy, analysis, timeliness, investigator competence and reporting within investigations of deaths, serious incidents and patient, resident or operational safety events.
What is not included
- Police, conduct, regulatory or other investigations not directed at organisational safety learning
- Failure to implement an unrelated safety action not arising from an incident investigation
- Generic governance failures not directly affecting a safety incident investigation or its learning process
- Excludes downstream dissemination, learning and corrective-action controls once the investigation findings have been established.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 244 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Lack of an effective system for gathering, retaining, reviewing and disclosing investigation material
This report raised 13 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- HM Prison and Probation Service
- Sodexo
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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HM Prison and Probation Service
Use Reports to Prevent Future Deaths to identify safety themes and disseminate learning through guidance, bulletins and group safety-lead meetings.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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HM Prison and Probation Service
Existing document-retention guidance is considered sufficient to meet coroners’ needs in the vast majority of cases.
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Sodexo
Overlapping organisations, separate officer statuses, and late Ministry disclosure made admissions without trespassing on inquest evidence difficult.
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Concerns raised3
Delegation of investigations without terms of reference
Investigation conclusions based on assumptions
Failure to explore all relevant investigation scenarios
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Mills Family Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Mills Family Limited
Strengthen serious-incident investigations through senior-management notification, Director of Care sign-off, root-cause analysis, and evidence-based conclusions.
-
Concerns raised2
Use of narrowly scoped and time-pressured structured reviews of incidents
Use of incident reviewers with potential conflicts of interest
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Oxford University Hospitals NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Oxford University Hospitals NHS Foundation Trust
Modify the Structured Judgement Review template to prompt reviewers to identify concerns about the review’s scope or focus.
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Oxford University Hospitals NHS Foundation Trust
Require reviewers to confirm before completing a Structured Judgement Review whether they have a conflict of interest.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Oxford University Hospitals NHS Foundation Trust
The existing Structured Judgement Review process requires whole-record review, allows sufficient time, and enables concerns about care quality to be escalated.
-
Concerns raised1
Failure to conduct adequate investigations of adverse incidents
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Chiltern Care Services
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Chiltern Care Services
Instruct an external person or organisation to investigate each future death.
-
Concerns raised1
Failure to conduct internal investigations of care outside safeguarding processes
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Springcare
- Springcare (Macclesfield) Ltd t/a Henning Hall
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Springcare and Springcare (Macclesfield) Ltd t/a Henning Hall
Existing investigation and learning arrangements are appropriate; no further changes are required beyond measures already discussed at the inquest.
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Concerns raised1
Lack of internal investigation of serious incidents
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- NHS Humber Health Partnership
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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NHS Humber Health Partnership
Complete Structured Judgement Reviews for all patients with identified learning disabilities who die while receiving Trust care.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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NHS Humber Health Partnership
The Trust did not declare a serious incident because harm was not deemed to have been caused by the Trust.
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NHS Humber Health Partnership
The Humber Steering Group manages the LeDeR action plan across the ICB, while Trust-related actions are monitored through the LeDeR Panel Review Group.
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Concerns raised1
Failure of internal investigations to identify deficiencies in handover documents
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Care UK
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Care UK
Implement the revised Safety Incident Response Framework for serious-incident investigations.
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Care UK
Ensure future serious incidents are investigated by an independent Home Manager under the Safety Incident Response Framework.
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Concerns raised1
Failure to obtain accounts from Haematology and blood laboratory staff after a massive haemorrhage
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Mid and South Essex NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Mid and South Essex NHS Foundation Trust
Renew MNSI investigation processes so all involved staff receive draft reports and can provide comments through multidisciplinary factual-accuracy review.
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Concerns raised1
Inadequate systems for timely review of patient safety incidents and learning from findings
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Meanwood Group Practice
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Meanwood Group Practice
Complete and discuss a full significant event analysis of the case.
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Meanwood Group Practice
Apply a lower threshold for completing significant event analyses, discussing them weekly and recording and acting on lessons.
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Concerns raised1
Failure of investigations to address relevant clinical issues
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026