Recurring concern

Unreliable safety audits of holiday and rented accommodation

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First reported 18 Sep 2015•Latest report 26 Jul 2022

Definition

What this concern includes

Includes failures to conduct, scope, qualify, document or act on periodic or pre-licensing safety audits of holiday lets, hotels, apartments, rented homes or comparable accommodation premises where the audit is intended to identify risks affecting occupants or guests.

Not included

  • Excludes generic organisational, clinical, workplace or public-infrastructure audits that are not specifically concerned with accommodation-premises safety.
  • Excludes failures in repairing or maintaining an identified accommodation hazard where no deficiency in the audit or safety-assurance process is asserted.
  • Excludes neutral regulatory or licensing arrangements where no accommodation-safety audit or inspection deficiency is identified.
  • Excludes audits limited to a named specialist hazard, such as fire safety, where that hazard-specific audit process is the supported concern.
Reports
2

Distinct published reports

Individual concerns
3

A report can raise multiple concerns

Date range
2015–2022

First to latest report issue date

Stated actions
0

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

ABTA Ltd1
Department for Digital, Culture, Media and Sport1
Department of Trade and Industry1
Foreign, Commonwealth & Development Office1
Louis Corcyra Beach Hotel1
Louis Group1
Oldham Borough Council1
Thomas Cook Group plc1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Manchester North

    AI-generated summary

    Kane Thomas Harley Davidson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kane Thomas Harley Davidson was found unresponsive at his family home on 28 January 2022 and died on 1 February 2022 after suffering extensive widespread diffuse hypoxia pattern of ischaemic brain injury. The report identified concerns about the licensing and inspection of privately rented properties, including inadequate assessment and enforcement of risks from non-compliant internal window blinds and unclear information provided to tenants and landlords.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Granting landlord licences without prior audits of premises

    Wider context from the report

    “2. The resultant application process culminates in the grant of a license without any prior audit of the landlord's premises. ”

    Source location

    Kane Thomas Harley Davidson · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Council cannot advise or check privately rented properties outside its selective licensing scheme or properties it does not visit.

    Verbatim wording from the response

    “The selective licensing scheme doesn't require the Council to carry out an audit of every property that is licensed and the scheme only covers a percentage of privately rented properties in Oldham, therefore there will be many more privately rented properties that the Council is unaware of and therefore won't be able to give advice on blind cord safety or check that they comply. There are also a large number of Local Authorities that do not have a licensing scheme in their locality making tackling this issue potentially national issue in the privately rented sector. Can I suggest that as part of your considerations it should be highlighted to the Government's Department of Levelling Up, Housing and Communities (DLUCH) the dangers and inconsistency across the Country without national legislative intervention.”

    Source location

    Response from Oldham Council
    Page 1 · response
    Published 28 September 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    National legislative intervention to address blind-cord safety across privately rented properties is a matter for the Government.

    Verbatim wording from the response

    “The selective licensing scheme doesn't require the Council to carry out an audit of every property that is licensed and the scheme only covers a percentage of privately rented properties in Oldham, therefore there will be many more privately rented properties that the Council is unaware of and therefore won't be able to give advice on blind cord safety or check that they comply. There are also a large number of Local Authorities that do not have a licensing scheme in their locality making tackling this issue potentially national issue in the privately rented sector. Can I suggest that as part of your considerations it should be highlighted to the Government's Department of Levelling Up, Housing and Communities (DLUCH) the dangers and inconsistency across the Country without national legislative intervention.”

    Source location

    Response from Oldham Council
    Page 1 · response
    Published 28 September 2022

    Open published response
  2. West Yorkshire (East)

    AI-generated summary

    Christianne Shepherd and Robert Shepherd · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Christianne and Robert Shepherd died from carbon monoxide poisoning while staying with their family in holiday accommodation on Corfu in October 2006. The report identified a badly installed and maintained LPG water heater, disconnected safety devices, defective building and piping, and concerns about inadequate tour-operator and hotel health and safety checks. It also raised wider concerns about carbon monoxide safety standards and information for holidaymakers.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of suitably qualified specialist health and safety inspections at holiday accommodation

    Wider context from the report

    “4. The responsibility for Health and Safety checks should not be delegated to Tour Representatives who are often inexperienced and over worked and will lack the time, knowledge and commitment to carry out this task. The responsibility for this should be by suitably qualified specialists in Health and Safety. Furthermore, and where appropriate, this should include suitably qualified and experienced specialists, in particular experts of Health and Safety, e.g. gas safety. Such specialists should visit the relevant accommodation and carry out full and detailed Health and Safety checks, the reports from which should be publically accessible. In organisations that do not have suitable in-house personnel for this purpose then suitably qualified and experienced Consultants should be instructed. ”

    Source location

    Christianne Shepherd and Robert Shepherd · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to carry out annual accommodation safety audits

    Wider context from the report

    “1. An on-line and publically accessible Central Register should be introduced to compel all Tour Operators to record and maintain up-to-date information relating to energy sources and the annual service history for all hotels, apartments and holiday premises used by Tour Operators. This information and the entries recorded on the Central Register should be taken from a form completed by the Tour Operator at the time of contracting with the hotelier or other holiday premises provider. The Tour Operator must carry out an audit at least once in a 12 month period. ”

    Source location

    Christianne Shepherd and Robert Shepherd · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
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Data last updated 7 September 2026