Recurring concern
Unreliable timeliness of radiology imaging and reporting
First reported 15 Oct 2013•Latest report 4 Mar 2026
What this concern includes
Includes failures in radiology processes that delay or prevent clinically required imaging, reporting or access to radiology services, including unrealistic or unmet reporting-time expectations, delayed scan performance or reporting, burdensome request routes and inadequate out-of-hours arrangements.
Not included
- Excludes failures limited to interpretation of images where imaging and reporting were timely and available.
- Excludes non-radiology investigations and generic diagnostic delays without a specific radiology connection.
- Excludes condition-specific imaging pathways where a more specific named concern provides the supported boundary.
- Excludes generic staffing, communication or IT deficiencies unless they directly impair timely radiology imaging, reporting or access.
- Reports
- 29
- Individual concerns
- 31
- Date range
- 2013–2026
- Stated actions
- 44
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Lack of weekend facilities for routine CT scans
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
The Trust disputes that weekend CT facilities are unavailable, stating emergency scans are provided without numerical restriction based on clinical need.
Stated by Maidstone and Tunbridge Wells NHS Trust
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Concerns raised1
Delays in performing and reporting planned CT scans
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of triage procedures for urgent or unexpected significant x-ray findings
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Review and clarify cross-trust service-level agreements, including specifications, performance information, leads and routine review arrangements.
Stated by North West Boroughs Healthcare NHS Foundation Trust -
Action
Remind staff that Lakeside Unit patients must be treated as inpatients and update CRIS to reflect that status.
Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust -
Action
Provide weekday hot reporting of x-rays as soon as possible after examination.
Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
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Action
Train reporting radiographers to interpret chest x-rays and expand specialist radiographer reporting capacity.
Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
Hot reporting is not available at weekends because of resource constraints.
Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
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Position
Local providers are responsible for reviewing local systems concerning X-ray reporting, electronic viewing and patient-note recording.
Stated by Department of Health and Social Care
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Concerns raised1
Failure to complete urgent CTPA requests promptly
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Create a standard operating procedure for recording and tracing diagnostic-request status changes, messages, requested actions and authorisation.
Stated by Blackpool Teaching Hospitals NHS Foundation Trust -
Action
Ratify the procedure within the directorate, submit it to the electronic Trust document library, and provide paper copies in key radiology areas.
Stated by Blackpool Teaching Hospitals NHS Foundation Trust
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Concerns raised1
Delays in sending patients for a head CT scan
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Institute ED checklists preventing patients from leaving before requested investigations and treatments are completed.
Stated by Stockport NHS Foundation Trust
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Concerns raised1
Delays in radiologist-recommended additional investigations when GPs cannot request them
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Delays in reporting imaging results
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to make CT scan results promptly available to departments involved in patient care
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Monitor emergency CT scan reporting times through routine sampling.
Stated by Hywel Dda University LHB -
Action
Ensure test results are available to all relevant clinical teams when patients are under the care of multiple teams.
Stated by Hywel Dda University LHB
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Concerns raised1
Delays in performing a CT scan of the head after hospital presentation
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Data last updated 7 September 2026