Recurring concern

Inadequate physical nursing care for vulnerable patients

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First reported 13 Jan 2014•Latest report 24 Apr 2026

Definition

What this concern includes

Includes failures in the delivery and safety controls of physical nursing care for vulnerable patients, including clinical observation and NEWS recording or response, oxygen administration, recognition of physical illness, nursing treatment, escalation and related competence or supervision where these directly impair physical care.

Not included

  • Excludes generic communication, record-keeping, staffing or training deficiencies unless they directly result in inadequate physical nursing care for vulnerable patients.
  • Excludes failures belonging to a separately named clinical condition or safety system, such as VTE prevention, pressure-ulcer care or NEWS-system operation, where that named concern provides the more specific supported boundary.
  • Excludes general personal care, hygiene, comfort or welfare omissions that do not involve physical nursing care or clinical treatment.
  • Excludes poor clinical or risk assessment where no deficiency in physical nursing care is identified.
Reports
12

Distinct published reports

Individual concerns
12

A report can raise multiple concerns

Date range
2014–2026

First to latest report issue date

Stated actions
14

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Barts Health NHS Trust1
Calderdale and Huddersfield NHS Foundation Trust1
Department of Health and Social Care1
Enteral (GB) UK1
Hinchingbrooke Hospital1
International Organization for Standardization1
Medicines and Healthcare products Regulatory Agency1
NHS England1
Nursing Times1
Partnerships in Care Limited1
Pennine Care NHS Foundation Trust1
Royal College of Nursing1
Royal London Hospital1
Royal Stoke University Hospital1
South London and Maudsley NHS Foundation Trust1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. East Riding and Hull

    AI-generated summary

    Kenneth John Morris · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kenneth John Morris, aged 78, died at Hull Royal Infirmary on 10 December 2025 after a second unwitnessed ward fall caused intracranial haemorrhage, brain damage and early post-traumatic epilepsy. The principal concern was that he did not receive required one-to-one nursing care because of understaffing and more pressing cases, and evidence indicated that similar deaths may occur while resources remain critically stretched.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide required one-to-one nursing care

    Wider context from the report

    “This gentleman should have received one to one nursing care but due to a combination of understaffing and more pressing cases on the ward, he did not receive such care. Evidence was heard that had he received such care he would not have fallen and died. Evidence was also heard that within the Hull Trust and probably throughout the NHS, resources are critically stretched and whilst improvements are being proposed, I believe that the current situation makes it probable that similar deaths will occur. ”

    Source location

    Kenneth John Morris · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Publish a new 10 Year Workforce Plan to support appropriate NHS staffing and workforce distribution.

    Verbatim wording from the response

    “In our 10 Year Health Plan we committed to publishing a new 10 Year Workforce Plan. The plan, which will be published this year, will help ensure the NHS has the right people in the right places to deliver the best care for patients.”

    Source location

    Response from Department of Health and Social Care
    Page 2 · response
    Published 19 June 2026

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Individual NHS trusts and employers are responsible for determining staffing levels and workforce composition.

    Verbatim wording from the response

    “I have carefully considered the situation. Individual NHS Trusts and other employers are responsible for determining staffing levels and workforce composition. They are best placed to understand their services and the needs of their patients in order to deliver safe and effective care. I would expect Hull University Teaching Hospitals NHS Trust and all other NHS Trusts to ensure that their staffing arrangements, are appropriate following the tragic death of Mr Morris.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 19 June 2026

    Open published response
  2. Avon

    AI-generated summary

    Harry Roland Ian Vass · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Harry Roland Ian Vass attended Southmead Hospital on 26 December 2022 with agitation, paranoid thoughts and recent cocaine use, and was later admitted to the Mason Unit. He became unresponsive after vomiting, low oxygen saturations, a high temperature and discolouration of his extremities, and died after transfer back to the emergency department. Concerns included inadequate physical and non-contact observations, and a lack of awareness among mental health nursing staff that acute behavioural disturbance is a medical emergency.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to undertake adequate physical-health observations for highly agitated patients

    Wider context from the report

    “• Due to Harry’s level of agitation, he did not undergo the level of observations that would and should have happened either in the emergency department or once on the Mason Unit which may have assisted in assessing his physical health. • It was clear that none of the mental health nursing staff were aware of ABD and the fact it is a medical emergency. • The decision as to whether a person has ABD is important, Dr Delaney said that” this group are vulnerable to cardiac arrest”, that “deaths are multifactorial”, that “normally in the background a body is maintaining safe limits for e.g. pulse rate, blood pressure, temperature, but with acute disturbance in behaviour the body loses control of these safe parameters.” ”

    Source location

    Harry Roland Ian Vass · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report
  3. Essex

    AI-generated summary

    Maria Howell · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Maria Howell, a resident of Cranham Court Nursing Home, died in hospital on 28 September 2019 after her RIG tube fell out, reinsertion was delayed, and she later developed peritonitis. The concerns were that the care home lacked qualified nursing staff to reinsert a time-critical RIG tube and that staff did not recognise the need for urgent medical attention when she became critically ill.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of qualified nursing staff to reinsert time-critical RIG tubes

    Wider context from the report

    “That the Care Home had a resident with specific complex needs, and they had no qualified nursing staff to reinsert a RIG tube which is time critical. That they employ staff whose clinical judgement on someone who is critically ill does not necessitate urgent medical attention. ”

    Source location

    Maria Howell · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  4. Stoke-on-Trent and North Staffordshire

    AI-generated summary

    Stephen James Oakes · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Stephen James Oakes, aged 59, died in hospital on 23 December 2017 after a carefeed 14F nasogastric tube inadequately drained stomach contents, allowing vomit to pass the tube and leading to aspiration pneumonia in the context of metastatic bronchial carcinoma and small bowel obstruction. The principal concerns included inadequate product description and staff training, insufficient hospital evaluation of the tube, failure to recognise inadequate drainage or consider alternatives, and possible wider product-labelling problems.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to respond appropriately when NG tubes are not adequately draining

    Wider context from the report

    “(4) Nursing staff did not consider alternative action when the NG tubes were not adequately draining. There was no general recognition of the need to aspirate the tube. ”

    Source location

    Stephen James Oakes · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Write to UK nasogastric-tube manufacturers about ENFit connector risks and request risk-assessment updates, with advice on applicable corrective actions, instructions and staff training.

    Verbatim wording from the response

    “In relation to concerns 2, 6 and 7, we will continue to collaborate with NHS England and Improvement on the best way to address this issue, such as raising awareness on the Medical Devices Safety Officers’ (MDSO) network. We will write to UK manufacturers of nasogastric tubes to advise them of the risk associated with the use of the ISO standard ENFit connector in aspiration/decompression situations and ask them to update their risk assessment if not already done. We will advise that where applicable, they should conduct a Field Safety Corrective Action (FSCA) and update their IFU, ensuring that their staff are fully trained in the changes so that they can provide advice to clinicians where necessary. This action will be completed within 1 month.”

    Source location

    2021-0114-Response-from-MHRA_Published
    Page 2 · response
    Published 23 April 2021

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and update the LocSSIP for nasogastric and orogastric tube insertion to include troubleshooting guidance on tube aspiration.

    Verbatim wording from the response

    “The Trust Nasogastric Working Group, chaired by the Lead Nurse for Quality and Safety, have overseen a focused piece of work to review and update the Local Safety Standards for Invasive Procedure (LocSSIP) – Insertion of Nasogastric / Orogastric Tubes, to include ‘troubleshooting’ guidance regarding aspiration of nasogastric/orogastric tubes inserted for the purpose of drainage. Troubleshooting guidance will also be provided in both nursing and medical clinical guidelines.”

    Source location

    Response-from-Royal-Stoke-University-Hospital_Published
    Page 2 · response
    Published 23 April 2021

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide nasogastric and orogastric tube aspiration troubleshooting guidance in nursing and medical clinical guidelines.

    Verbatim wording from the response

    “The Trust Nasogastric Working Group, chaired by the Lead Nurse for Quality and Safety, have overseen a focused piece of work to review and update the Local Safety Standards for Invasive Procedure (LocSSIP) – Insertion of Nasogastric / Orogastric Tubes, to include ‘troubleshooting’ guidance regarding aspiration of nasogastric/orogastric tubes inserted for the purpose of drainage. Troubleshooting guidance will also be provided in both nursing and medical clinical guidelines.”

    Source location

    Response-from-Royal-Stoke-University-Hospital_Published
    Page 2 · response
    Published 23 April 2021

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update e-learning for nasogastric and orogastric tube insertion and management to include aspiration troubleshooting, competency assessment and self-assessment.

    Verbatim wording from the response

    “The Trust e-learning training package for the insertion and on-going management of Nasogastric/Orogastric tubes has also been updated to include ‘troubleshooting’ guidance on aspiration of Nasogastric/Orogastric tubes and includes the development of a competency and self-assessment document; this will ensure that all registrants involved in the management of Nasogastric/Orogastric tubes are competent to do so.”

    Source location

    Response-from-Royal-Stoke-University-Hospital_Published
    Page 2 · response
    Published 23 April 2021

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NHS England and Improvement is responsible for responding to concerns about Hospital Trust evaluation, nursing practice, and root-cause-analysis training.

    Verbatim wording from the response

    “We understand from NHS England and Improvement that a separate response has been provided to yourself covering points 3, 4 and 5.”

    Source location

    2021-0114-Response-from-MHRA_Published
    Page 2 · response
    Published 23 April 2021

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Concerns concerning local hospital practice should be addressed by the relevant Local Trust.

    Verbatim wording from the response

    “Further to the email sent on 10 June 2021 from ████████, Business Manager in my Quality Strategy Team, I am conscious that the majority of your concerns would be better placed with the Local Trust, to whom you have sent the report, and colleagues at the Medicines and Healthcare products Regulatory Agency (MHRA). The Small Bore Connector Group, which you refer to in the addressees of the report was discontinued some time ago. On that basis I have shared the report with colleagues at MHRA who I understand will address the concerns relevant to their area of work.”

    Source location

    2021-0114-Response-from-NHS-England-NHS-Improvement_Published
    Page 2 · response
    Published 23 April 2021

    Open published response
  5. Manchester South

    AI-generated summary

    ALLAN WILLIAM CUNLIFFE · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Allan Cunliffe, who had bowel problems and mental health issues, became ill on Summers Ward on 17 July 2018 and died in A&E on 18 July 2018 after deterioration associated with a perforated bowel and sepsis. The substantive concerns included poor communication, inadequate recording and calculation of NEWS scores, failures to follow observation protocols, and confusion about oxygen administration, with the jury stating that insufficient record keeping and communication probably led to an avoidable death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Poor physical care of vulnerable patients on Summers Ward

    Wider context from the report

    “(1) Pennine Care NHS Foundation Trust. The physical care of vulnerable patients on Summers Ward was poor. Whilst the experience of different junior doctors will inevitably vary, communication between the doctors and nurses was poor and the recording of clinical observations/ NEWS score and action thereon (designed to alleviate some of the clinical decision making) was inaccurate/ lacking. There was further confusion regarding the administration of oxygen, with at least one nurse being apparently unaware of the mandatory training. ”

    Source location

    ALLAN WILLIAM CUNLIFFE · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Progress an agreement with the Digital Health Team to provide specialist physical-health advice to inpatient clinical teams.

    Verbatim wording from the response

    “In addition to the above a series of meetings have taken place this year between the Older People’s Mental Health Service and the Digital Health Team which is part of Tameside Integrated Care Foundation Trust (ICFT) to explore ways of providing a holistic and consistent approach to accessing timely specialist advice in relation to the physical health needs of older people on the inpatient mental health unit at Tameside Hospital who often have complex co-morbid physical and mental health needs.”

    Source location

    2020-0099-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
    Page 2 · response
    Published 18 May 2020

    Open published response
  6. Norfolk

    AI-generated summary

    James Charles MALLETT · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James Charles Mallett, aged 93, was admitted to hospital after a fall at home and later sustained a fatal head injury in a further inpatient fall. Concerns included delayed medical attendance, unclear and untimely neurological observations, inadequate contemporaneous records, insufficient falls prevention, and nursing staff training and experience that were considered inadequate.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient nursing knowledge and experience for patients following serious injury

    Wider context from the report

    “4) The nursing staff on duty do not appear to have the requisite knowledge or experience to nurse patients such as Mr Mallett. There was no falls planning or prevention, there was no care plan in place on this ward. There was no use of items such as sensor.crash pads, or equipment which can be attached to patients to warn of movement. The nurse who was stationed in that 6 bed bay because Mr Mallett and others in there were at particular risk, left her post and then Mr Mallett was found on the floor. ”

    Source location

    James Charles MALLETT · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update mandatory training days to include clinical scenarios on care following a fall.

    Verbatim wording from the response

    “• The Trust has updated the mandatory training days to include clinical scenarios in relation to the care following a fall, and in future this will also be part of induction for new starters and returners (e.g. following maternity leave).”

    Source location

    2017-0075-Response-by-The-Queen-Elizabeth-Hospital-Kings-Lynn-NHS-Trust
    Page 2 · response
    Published 24 March 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Add care-following-a-fall scenarios to induction for new starters and returning staff.

    Verbatim wording from the response

    “• The Trust has updated the mandatory training days to include clinical scenarios in relation to the care following a fall, and in future this will also be part of induction for new starters and returners (e.g. following maternity leave).”

    Source location

    2017-0075-Response-by-The-Queen-Elizabeth-Hospital-Kings-Lynn-NHS-Trust
    Page 2 · response
    Published 24 March 2017

    Open published response
  7. West Yorkshire (Western)

    AI-generated summary

    Ruth Hilda Smith · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ruth Hilda Smith died on 16 April 2014 at Huddersfield Royal Infirmary after developing a haemothorax following insertion of a central venous line, with sepsis, altered liver function and pneumonia also recorded as causes. Concerns included delays in medical review, inadequate nursing observations, and poor nursing and medical record keeping during the evening of 15 April and early hours of 16 April 2014.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to carry out required hourly nursing observations

    Wider context from the report

    “Nursing Care At 22.05 Mrs Smith was found to have an elevated MEWS score and as a result a request was made for an FY 1 Doctor to review. Evidence was given by a senior charge nurse( who provided an overview of nursing care to Mrs Smith, but who was not directly involved in her care) that following this Mrs Smith should have undergone hourly observations. This did not happen. There was reference to observations being undertaken at 00.30 but these were not recorded. Further observations were incomplete The FY1 Doctor did not attend the ward until 00.30. There was no record within the notes to suggest that enquiries were undertaken between 22.30 and 00.30 to chase up the attendance of the FY 1 Doctor. I have the following concerns: 1. No attempts were made to ensure a doctor attended and reviewed Mrs. Smith between 22.30 and 00.30. 2. The level of nursing monitoring (hourly observations) taking place for much of the period between 22.30 on the 15th April and 03.25 on the 16th April. 3. The standard of the nursing record keeping. ”

    Source location

    Ruth Hilda Smith · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use Nerve Centre mobile observations to record patient observations, trigger escalation for raised NEWS scores, and monitor response trends.

    Verbatim wording from the response

    “1. “Nerve Centre” – Nerve Centre is the use of mobile electronic observations and hospital at night software to improve patient safety and staff communication anywhere within our hospitals 24 hours a day, 7 days a week. All patient observations are recorded on an IPAD. The use of mobile technology also allows doctors and nurses to have all the tools and information at hand to be able to respond rapidly and effectively to deteriorating patients.”

    Source location

    Ruth-Smith-Response
    Page 1 · response
    Published 15 December 2015

    Open published response
  8. Berkshire

    AI-generated summary

    Darren Linfoot · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Darren Linfoot was found unresponsive in his room at Broadmoor Hospital on 18 December 2011 and was declared deceased at Frimley Park Hospital. A post-mortem examination found lobar pneumonia as the cause of death, with dihydrocodeine toxicity contributing. Concerns included inadequate auditing of some potent medications, inconsistent four-hourly patient observations, and inconsistent understanding of the radio nurse’s duties.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inconsistent methods for performing four-hourly patient observations

    Wider context from the report

    “(2) The evidence revealed that the methods of performing regular four hourly observations of patients by nursing staff was not fully understood and nurses have contrasting methods of how they conducted these observations. It is suggested that a consistent method is identified and appropriate training is provided. ”

    Source location

    Darren Linfoot · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  9. London (East)

    AI-generated summary

    Mrs Awa Jeng · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Awa Jeng was admitted after a fall that caused a fractured left hip and underwent surgery. She subsequently required dialysis but was not adequately monitored on the ward, and tests were delayed until her potassium was at a life-threatening level. She deteriorated, suffered cardiac arrest during intubation, and could not be resuscitated; the inquest concluded that inadequate monitoring and delayed haemofiltration contributed to her death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient nursing observations of ward patients

    Wider context from the report

    “5. Mrs Jeng was also not monitored appropriately on the ward on the evening of 19 December. There was no medical review and insufficient nursing observations. ”

    Source location

    Mrs Awa Jeng · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Pilot Vitalslink wireless vital-sign monitoring with real-time alerts linked to the electronic patient record.

    Verbatim wording from the response

    “Newham University Hospital has been awarded funding to implement a vital signs monitoring process known as Vitalslink which will transmit clinical observations to the Electronic Patient Record (EPR) by Wi-Fi and give real-time feedback to the clinician regarding at risk status and the appropriate action to take. This is currently being piloted at Newham University Hospital with wider roll-out planned once the pilot is approved.”

    Source location

    2015-0015-Response-by-Barts-Health-NHS-Trust
    Page 1 · response
    Published 20 January 2015

    Open published response
  10. South and West Cambridgeshire

    AI-generated summary

    Anne Elizabeth Sandever · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Anne Elizabeth Sandever, a diabetic woman with acute on chronic renal failure, was admitted to hospital on 3 February 2014, deteriorated after transfer to Walnut ward, and died on 6 February 2014. The concerns included gaps in nursing and medical observation, poor communication and handover about her diabetes, lack of intravenous fluids despite renal failure, and insufficient investigation of the incident.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of nursing observation and care

    Wider context from the report

    “(1) There was a lack on nursing care afforded to Mrs. Sandever, She was not seen by any nurse or medical staff from until 1030 until 1610 whilst on Walnut ward. ”

    Source location

    Anne Elizabeth Sandever · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct ward spot checks of patient interactions, call-bell response times and required risk assessments.

    Verbatim wording from the response

    “We have taken action as a result of this issue, developing and implementing a Trust-wide action plan to address the deficits highlighted in this case. In relation to this specific issue, actions have included the introduction of spot checks undertaken on wards, which include a review of the number of patient interactions, call bell response times and completion of required risk assessments, as well as the delivery of a specific training programme for all staff, in the recognition of a deteriorating patient, the importance of Modified Early Warning Scores (MEWS) and the importance of monitoring urine output as part of the MEWS system. This includes clear triggers and routes for escalation, including input from the Critical Care Outreach team.”

    Source location

    2014-0393-Response_Redacted
    Page 1 · response
    Published 4 September 2014

    Open published response
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Data last updated 7 September 2026