Recurring concern

Inadequate physical nursing care for vulnerable patients

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First reported 13 Jan 2014•Latest report 24 Apr 2026

Definition

What this concern includes

Includes failures in the delivery and safety controls of physical nursing care for vulnerable patients, including clinical observation and NEWS recording or response, oxygen administration, recognition of physical illness, nursing treatment, escalation and related competence or supervision where these directly impair physical care.

Not included

  • Excludes generic communication, record-keeping, staffing or training deficiencies unless they directly result in inadequate physical nursing care for vulnerable patients.
  • Excludes failures belonging to a separately named clinical condition or safety system, such as VTE prevention, pressure-ulcer care or NEWS-system operation, where that named concern provides the more specific supported boundary.
  • Excludes general personal care, hygiene, comfort or welfare omissions that do not involve physical nursing care or clinical treatment.
  • Excludes poor clinical or risk assessment where no deficiency in physical nursing care is identified.
Reports
12

Distinct published reports

Individual concerns
12

A report can raise multiple concerns

Date range
2014–2026

First to latest report issue date

Stated actions
14

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Barts Health NHS Trust1
Calderdale and Huddersfield NHS Foundation Trust1
Department of Health and Social Care1
Enteral (GB) UK1
Hinchingbrooke Hospital1
International Organization for Standardization1
Medicines and Healthcare products Regulatory Agency1
NHS England1
Nursing Times1
Partnerships in Care Limited1
Pennine Care NHS Foundation Trust1
Royal College of Nursing1
Royal London Hospital1
Royal Stoke University Hospital1
South London and Maudsley NHS Foundation Trust1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. West Sussex

    AI-generated summary

    Natasha Raghoo · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Natasha Raghoo was admitted to The Dene Hospital in April 2012 for treatment related to bipolar disorder and was later detained under section 2 of the Mental Health Act. She was found unresponsive in bed on 5 May 2012 and died from anaphylactic shock caused by an unknown allergen. Concerns included inconsistent physical observations, lack of ECG assessment, staff training in resuscitation and defibrillator use, and communication and handover problems.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Sporadic and insufficient physical observations

    Wider context from the report

    “2. Physical observations of blood pressure, pulse and temperature were sporadic and few in number. This was cause for concern as Natasha had a raised blood pressure and had been commenced on treatment, Observations stopped two days prior to death and no member of staff was able to explain who was responsible for this action. ”

    Source location

    Natasha Raghoo · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce enhanced physical-health monitoring, including daily morning observations for every patient by a trained nurse.

    Verbatim wording from the response

    “Lessons Learned and changes made”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 3 · response
    Published 6 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce a company-wide electronic dashboard to support completion of regular physical-health screening.

    Verbatim wording from the response

    “We have also introduced an electronic ‘dashboard’ across PiC. This tool provides staff with up to date information to ensure that regular physical health screening requirements are undertaken.”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 3 · response
    Published 6 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review, revise and reissue the observation policy, brief relevant staff, obtain responsibility acknowledgements, and audit implementation with spot checks.

    Verbatim wording from the response

    “Lessons Learned and changes made”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 6 · response
    Published 6 March 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Blood-pressure observations were neither sporadic nor few, and the available evidence indicates they continued during the final two days.

    Verbatim wording from the response

    “Evidence was provided that the patient had 17 blood pressure readings taken over 5 consecutive days in the week prior to her death; we do not agree that this was sporadic or few in number, and as far as I’m aware, there has been no medical evidence criticising this.”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 2 · response
    Published 6 March 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Any enhanced physical observations or ECG testing was expected to be ordered by the visiting GP or responsible Consultant Psychiatrist.

    Verbatim wording from the response

    “However, as you will appreciate, the Dene is a psychiatric unit and PiC complies with The Maudsley Guidelines for such matters as ECG usage. The Maudsley Guidelines in place at the time of the death (the 10th edition) do not recommend that routine ECGs be carried out for every patient. We would expect that if there were any enhanced needs for physical observations or tests of this sort, these would be ordered by either the visiting GP or the Consultant Psychiatrist responsible for the patient's care.”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 3 · response
    Published 6 March 2014

    Open published response
  2. Manchester South

    AI-generated summary

    Barbara White · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Barbara White presented to Tameside Hospital with symptoms consistent with biliary colic, deteriorated after 9 December 2012, and died on 2 January 2013 despite intensive care intervention. Concerns included a 12-hour lack of clinical and nursing observations, an incorrectly recorded PARS score, staff shortages and inadequate escalation, and insufficient handover information about outstanding investigations.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to carry out required clinical and nursing observations

    Wider context from the report

    “1. There was a lack of clinical observations for a period of 12 hours on the 9th December. In addition no nursing observations were carried out during this period of time. ”

    Source location

    Barbara White · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
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Data last updated 7 September 2026