Recurring concern

Failure to reliably recognise and respond to acute clinical deterioration

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First reported 24 Sep 2013•Latest report 24 Jun 2026

Definition

What this concern includes

Includes failures to recognise, monitor, escalate, obtain clinical review for or respond to acute physical deterioration when the deterioration hazard itself is directly asserted.

Not included

  • Excludes generic communication, staffing, training or senior-oversight failures not directly tied to an identified deterioration episode or control.
  • Excludes deterioration in mental health, and condition-specific systems that do not establish a wider acute-deterioration failure.
Reports
103

Distinct published reports

Individual concerns
127

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
169

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care14
NHS England10
Care Quality Commission6
University Hospitals Sussex NHS Foundation Trust6
National Institute for Health and Care Excellence4
Nottinghamshire Healthcare NHS Foundation Trust4
Recipient name withheld3
Royal Sussex County Hospital3
Barts Health NHS Trust2
College of Policing2
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust2
Lewisham and Greenwich NHS Trust2
Manchester University NHS Foundation Trust2
Medway NHS Foundation Trust2
Metropolitan Police Service2

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Mid Kent and Medway

    AI-generated summary

    Matthew Crowley · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Matthew Crowley, aged 39, presented to Maidstone Hospital acutely unwell with sepsis and multiple organ failure, and died at Pembury Hospital at 06.47 on 10 June 2015 after transfer. The report identified concerns including delays in triage, senior medical review, treatment escalation, decision-making and transfer, as well as inadequate communication with the receiving ITU.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of on-call consultants to obtain or receive updated information about patient deterioration

    Wider context from the report

    “(3) There was a delay in ownership and onward management of the patient which resulted in timely decisions not being made. On call consultants responsible for those decisions were not aware of the patient deteriorating because they did not personally review the patient and were not informed of, or did not secure updated information themselves of how acutely unwell the patient was. ”

    Source location

    Matthew Crowley · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  2. Gateshead and South Tyneside

    AI-generated summary

    Tamara Mills · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Tamara Mills, who had longstanding asthma and repeated acute exacerbations, developed breathing difficulties during the night of 10th/11th April 2015 and died after paramedics were called. The principal concerns were fragmented care, inadequate coordination and communication, insufficient recognition of her deteriorating chronic respiratory condition, and the absence of a long-term management plan.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to recognise deterioration in respiratory condition

    Wider context from the report

    “1. The care management and treatment of this child on the innumerable occasions she presented with an exacerbation of asthma, was centred solely on treating the immediate presentation as an isolated acute event seeking its stabilisation and returning her to the care of her family. 2. There was :- i) No co-ordinating record of these occasions ii) No analysis of the frequency or circumstances of the events iii) No analysis of the medication or level of medication prescribed iv) No determination of its effectiveness the frequency or regularity of its use v) No appreciation of the deteriorating nature of her respiratory condition ”

    Source location

    Tamara Mills · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  3. Brighton and Hove

    AI-generated summary

    Thelma Patricia JONES · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Thelma Patricia JONES was admitted to the Acute Medical Unit from 16 to 23 February 2015, became acutely unwell, and was moved to intensive therapy after being intubated on the unit. The concerns were limited evidence of coordinated care planning and incomplete National Early Warning System scoring after her acute deterioration and a medical emergency team call on 23 February 2015.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to complete National Early Warning System scoring after acute deterioration

    Wider context from the report

    “This report once again, concerns the Acute Medical Unit (AMU) where Mrs. JONES was admitted from the 16th - 23rd February 2015 when she became acutely unwell and was moved to ITU having been intubated on AMU. • firstly the fact that there was very little evidence of any joined up thinking with regard to her care or to plans, either for her future treatment or for her future placement, or for discharge whilst in AMU and I would certainly like to have seen that. • The second matter is once again the question of the National Early Warning System (NEWS), which had been reasonably well completed until we come to the day of her acute deterioration, when after a NEWS score of 8, and a medical emergency team call made at about 09:45 on the morning of the 23rd February 2015, the scoring is not completed. This is extremely poor; it is a matter that I have raised before and it must, please, be addressed. ”

    Source location

    Thelma Patricia JONES · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NEWS scores were not expected during the medical emergency because the early warning system had already fulfilled its function.

    Verbatim wording from the response

    “In summary it would not be expected that NEWS scores would be calculated from the observations during a medical emergency response as the focus is on rapidly treating and managing the patient. The NEWS is an early warning system and it had fulfilled its function at the point a MET call was made.”

    Source location

    2015-0318-Response-by-Brighton-and-Sussex-University-Hospitals-NHS-Trust
    Page 3 · response
    Published 12 August 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    No remedial action was considered necessary because the medical records contained appropriate detail about AMU care and NEWS scores.

    Verbatim wording from the response

    “As with all cases we have carefully reflected on the issues in this situation and are open and committed to learning from such events. In this particular case, the Trust believes that the medical notes contain appropriate detailed information on the care and treatment given within AMU and in relation to the NEWS scores. To that end we do not believe that remedial action is necessary on the part of the Trust in this respect.”

    Source location

    2015-0318-Response-by-Brighton-and-Sussex-University-Hospitals-NHS-Trust
    Page 3 · response
    Published 12 August 2015

    Open published response
  4. Worcestershire

    AI-generated summary

    James Paul COLTON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James Paul COLTON was a serving prisoner who became critically unwell on 29 August 2013 after a period of deteriorating health and died two days later in hospital. Concerns included failure to revisit his diagnosis or escalate treatment, inadequate analgesia, poor continuity and communication of care, and an extremely heavy workload affecting healthcare provision.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to reassess diagnoses and escalate treatment despite continuing clinical decline

    Wider context from the report

    “(1) The doctors and nurses at the prison failed to properly diagnose, treat and care for Mr Colton in that they assumed that the diagnosis of mechanical back pain was accurate and took no steps to revisit the diagnosis or to escalate his treatment despite his obvious continuing decline. The failure to consider alternate diagnosis led to him missing his developing cancer and which may, therefore, have contributed to his early death. ”

    Source location

    James Paul COLTON · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Hold staff study sessions to discuss case learning and encourage curiosity in clinical situations.

    Verbatim wording from the response

    “Importantly, a couple of study sessions were held in which staff were taken through the case notes of Mr Colton and had an opportunity to discuss learning identified and how they may act in future situations. Whilst there are a number of learning objectives for the day, principally, staff were asked to be open and to be curious in clinical situations. I understand from my Deputy Head of Healthcare at HMP Long Lartin that staff still talk about the learning generated from this case and in the last week there has been an example of staff raising an issue and being encouraged to consider alternative options.”

    Source location

    2015-0021-Response-by-Worcestershire-Health-Care-NHS
    Page 1 · response
    Published 21 January 2015

    Open published response
  5. Manchester South

    AI-generated summary

    Barbara Joan Harrison · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Barbara Joan Harrison was admitted on 5 February 2015 for surgery after worsening swallowing and regurgitation symptoms, and subsequently developed significant surgical emphysema and undetected mediastinitis. Concerns included potentially harmful postoperative physiotherapy, failed attempts to site an endotracheal tube due in part to unavailable fibre-optic equipment, inadequate lighting during critical surgery, distress caused to her family, and delayed recognition of swelling around her neck and face.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to monitor and respond promptly to postoperative neck and facial swelling

    Wider context from the report

    “5. After the first surgery had taken place, the family noticed there was a rapid and very obvious swelling around the neck and face of Mrs Harrison. Why did the nurses not note this and act upon it earlier? ”

    Source location

    Barbara Joan Harrison · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  6. West Yorkshire (Western)

    AI-generated summary

    Phillip Roy Smith · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Phillip Roy Smith was diagnosed with a likely pancreatic carcinoma and underwent a percutaneous transhepatic cholangiogram with external drain insertion. He deteriorated overnight with severe pain, vomiting and a subsequent cardiac arrest, and died in intensive care on 15 March 2014 after treatment was withdrawn. The concerns included missing nursing and doctors’ records, undocumented observations, medication, blood gas results and fall details, and the junior doctor’s decision not to seek additional senior support despite concerns about Mr. Smith’s deterioration.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to obtain appropriate senior medical review or support when deterioration is identified

    Wider context from the report

    “(3) Junior Doctor’s Involvement i) The senior nurse on duty was concerned of Mr. Smith’s deterioration in the early hours of the 15th March. At the time of the junior doctor’s attendance she suggested that a more senior medical review should take place, however the junior doctor indicated that he did not require any further support in the circumstances notwithstanding Mr. Smith’s presentation. ”

    Source location

    Phillip Roy Smith · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report
  7. London (East)

    AI-generated summary

    Mrs Awa Jeng · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Awa Jeng was admitted after a fall that caused a fractured left hip and underwent surgery. She subsequently required dialysis but was not adequately monitored on the ward, and tests were delayed until her potassium was at a life-threatening level. She deteriorated, suffered cardiac arrest during intubation, and could not be resuscitated; the inquest concluded that inadequate monitoring and delayed haemofiltration contributed to her death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide close monitoring of patients at high risk of acute deterioration

    Wider context from the report

    “1. Mrs Jeng was at high risk of suffering life threatening acute renal failure. Her regular dialysis was due on the 19th December 2013. Bearing in mind the recent trauma and necessary surgery, an acute deterioration in her condition should have been foreseeable. In the circumstances, she required close monitoring. ”

    Source location

    Mrs Awa Jeng · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement revised NEWS and CREWS early warning scores across Newham University Hospital and the Trust.

    Verbatim wording from the response

    “During the investigation, senior clinical staff involved were contacted and confirmed that the Trust is implementing a revised early warning score National Early Warning Score (NEWS) and Chronic Respiratory Early Warning Score (CREWS) which once implemented is expected to improve compliance with contacting and escalating assistance with deteriorating patients. This is being implemented at Newham University Hospital imminently, as well as across the Trust.”

    Source location

    2015-0015-Response-by-Barts-Health-NHS-Trust
    Page 1 · response
    Published 20 January 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Pilot Vitalslink wireless vital-sign monitoring with real-time alerts linked to the electronic patient record.

    Verbatim wording from the response

    “Newham University Hospital has been awarded funding to implement a vital signs monitoring process known as Vitalslink which will transmit clinical observations to the Electronic Patient Record (EPR) by Wi-Fi and give real-time feedback to the clinician regarding at risk status and the appropriate action to take. This is currently being piloted at Newham University Hospital with wider roll-out planned once the pilot is approved.”

    Source location

    2015-0015-Response-by-Barts-Health-NHS-Trust
    Page 1 · response
    Published 20 January 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Improve participation by all on-call teams in refreshed hospital-at-night meetings to review patients flagged as at risk.

    Verbatim wording from the response

    “During Stepping into the Future Programme (a pan-London NHS initiative to ensure that patient experience and safety is optimal) Newham University Hospital has refreshed the hospital at night meeting and work is under way to improve participation by all on-call teams at night to review and discuss patients flagged as at risk at the start of the shift. This includes the introduction of afternoon safety huddles which are open to all staff and disciplines where issues can be raised and resolved.”

    Source location

    2015-0015-Response-by-Barts-Health-NHS-Trust
    Page 2 · response
    Published 20 January 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Train nursing staff in recognising deteriorating patients and appropriately escalating concerns.

    Verbatim wording from the response

    “For clarity, the changes described (above) also apply to Tayberry Ward. Mrs Jeng’s death has been discussed at safety briefings on Tayberry Ward. The care and treatment of the deteriorating patient and the appropriate escalation of concerns is also a priority on the ward. Funding has been received for nursing staff to be trained to attain this specific skill set, at London Southbank University.”

    Source location

    2015-0015-Response-by-Barts-Health-NHS-Trust
    Page 2 · response
    Published 20 January 2015

    Open published response
  8. Brighton and Hove

    AI-generated summary

    LINDA ANNE RIGNALL · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Linda Anne Rignall's condition changed on 5 May 2014, but the change was not reported to a doctor and she was not assessed; her condition worsened approximately four hours later without a medical review. The report states that this failure to refer her for assessment resulted in the only available window of opportunity to treat her being lost, raising concern about the Acute Medical Unit's fitness for purpose.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate changes in patient condition for timely medical assessment

    Wider context from the report

    “(1) At 17:33 on the 5th May 2014, Linda Rignall's condition changed and this was recorded on the NEWS Observation chart. This change in condition should have been reported to a Doctor on the Acute Medical Unit and she should have been assessed. The position worsened some 4 hours later (the next time observations were performed) and there was still no request for a medical review. From the evidence it was clear to me and I found as you will see from the Conclusion that I recorded that this failure to refer Miss Rignall for assessment resulted in the only window of opportunity available to treat her, being lost. This makes me concerned as to AMU's Fitness for Purpose at the current time. I consider this to be serious. ”

    Source location

    LINDA ANNE RIGNALL · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  9. Cumbria (North & West)

    AI-generated summary

    William Reid · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    William Reid was found deceased at his home on 24 July 2013, having lived alone and with a delay in the discovery of his death. Concerns included delayed recognition of his deteriorating condition, delayed hospital admission, and failure to inform his GP about his hospital admission and discharge.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in recognising deteriorating condition

    Wider context from the report

    “His admission to hospital in 2013 was not known to his GP. The deceased was discharged from hospital without his GP being informed. There was a delay in the recognition of his deteriorating condition and in his subsequent admission to hospital. The risk is that future deaths will occur unless action is taken. ”

    Source location

    William Reid · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  10. Plymouth, Torbay & South Devon

    AI-generated summary

    Karen Lesley Peters · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Karen Peters suffered a fall and head injury in hospital on 28 March 2013, subsequently developing an acute subdural haemorrhage and dying on 29 March 2013 after delays in transfer to neurosurgical care. Concerns included nursing staffing and agency staff deployment, handover quality, neurological observations and escalation, administration of contraindicated anticoagulation, availability of airway support, and delays and coordination issues affecting time-critical transfer.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate care after deteriorating neurological observations

    Wider context from the report

    “4. Measuring and Recording GCS After her fall at 14:00 hours an entry was made in the medical record that Karen was to have a CT scan in the event that her levels of consciousness fell. At 20:00 hours Nurse P noted a 1 point reduction to 14. At midnight a further set of observations (performed by an unidentified nurse) noted a further reduction to 13. On neither occasion was Karen sent for a CT scan nor was her treatment otherwise escalated. ████████ accepted at Inquest the need for continued education and training. I would be pleased to hear from you of the outcome in this regard. ”

    Source location

    Karen Lesley Peters · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report
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Data last updated 7 September 2026