Recurring concern

Failure to ensure staff competence in resuscitation

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First reported 16 Dec 2013•Latest report 20 Feb 2026

Definition

What this concern includes

Includes failures of resuscitation-specific training, competence assessment, refresher provision, guidance alignment, practical preparation and supporting aids where these affect staff ability to recognise when resuscitation is required and deliver it safely across healthcare and comparable care settings.

Not included

  • Excludes general first-aid or emergency-response training deficiencies where resuscitation competence is not the identified unsafe condition.
  • Excludes failures of resuscitation equipment availability, serviceability or deployment where staff competence is not deficient.
  • Excludes clinical errors during resuscitation where the responsible staff had appropriate resuscitation competence and the problem lies in another control.
  • Excludes generic training, staffing or communication deficiencies not specifically tied to resuscitation competence.
Reports
30

Distinct published reports

Individual concerns
32

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
51

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Care Quality Commission4
HM Prison and Probation Service4
NHS England3
Department of Health and Social Care2
Wandsworth Prison2
Barons Park Care1
Birmingham and Solihull Mental Health NHS Foundation Trust1
Bupa Care Homes (GL) Limited1
Camino Healthcare Limited1
College of Policing1
East Kent Hospitals University NHS Foundation Trust1
East London NHS Foundation Trust1
Edgware Community Hospital1
Father of the deceased1
Foreign, Commonwealth & Development Office1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Staffordshire South

    AI-generated summary

    Ondrej SUHA · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ondrej Suha, a serving prisoner, was found hanging in his cell on 21 December 2015 and died in hospital on 25 December 2015. Concerns included the lack of specific night-shift training for the responding prison officer and the absence of first-aid training enabling initial staff to attempt resuscitation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure responding staff have basic resuscitation training

    Wider context from the report

    “(2) The initial staff responding to the incident did not have first aid training to enable them to attempt resuscitation. Subsequently many staff at HMPOI Brinsford have had this training. However I wonder if basic resuscitation should form part of a Prison Officer's training or indeed if the quotas for staff on duty at any one time in a prison with such training should be reviewed. ”

    Source location

    Ondrej SUHA · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  2. Manchester West

    AI-generated summary

    Antony Miles Abbott · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Antony Miles Abbott was arrested on 23 October 2015 and held in a cell at Benidorm Police Station, Spain, where he was found with a soft loose ligature around his neck after no officer presence was observed for 18 minutes. The jury concluded that he died by hanging and recorded misadventure, with his death contributed to by neglect. Concerns included the lack of CCTV and an audible means of attracting attention in the cell, the failure to implement prior recommendations for custody surveillance and cell safety, and the absence of CPR training for custody officers.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of cardiopulmonary resuscitation training for custody officers in Spain

    Wider context from the report

    “In addition evidence was given at the Inquest that whilst Custody Officers in Spain must be trained to administer first aid to detained persons, that training does not include training in the administration of Cardio Pulmonary Resuscitation (CPR). These matters are reported in order that they can be brought to the attention of the relevant Authorities in Spain through the appropriate channels. ”

    Source location

    Antony Miles Abbott · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  3. North London

    AI-generated summary

    Benjamin Thomas Brown · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Benjamin Thomas Brown was a patient detained under section 2 of the Mental Health Act who was found unresponsive at 8.45am after gaps and inaccurate entries in the required 15-minute observation records. He was recognised as having died at 10.06, and the inquest recorded natural causes, with sudden cardiac death due to cardiac arrhythmia. The substantive concerns related to auditing 15-minute observations, staff resuscitation training, and auditing the prescription and management of clozapine.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient staff training for resuscitation when a patient collapses

    Wider context from the report

    “2. Training of staff for resuscitation in the event that a patient collapses. ”

    Source location

    Benjamin Thomas Brown · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  4. Birmingham and Solihull

    AI-generated summary

    Sydney Mya Neil · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sydney Mya Neil suffered from severe brittle asthma and died at Birmingham Children's Hospital after collapsing at a GP surgery following breathing difficulties. The report raised concerns about inadequate ventilation, lack of suction and lack of oxygen during resuscitation, and whether GP practices have sufficient expertise and equipment for emergencies.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient resuscitation expertise in GP practices

    Wider context from the report

    “Once Sydney collapsed in the GP surgery there was inadequate ventilation for 8 minutes. No suction was used nor was oxygen provided. I am concerned about the level of expertise in GP practices when resuscitation is required and whether they have sufficient equipment to deal with emergency situations. ”

    Source location

    Sydney Mya Neil · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Ask the CQC to ensure inspections check that primary care services have equipment and skills to address respiratory emergencies.

    Verbatim wording from the response

    “I have asked ████████ Head of Primary Care Commissioning, NHS”

    Source location

    2016-0256-Response-by-NHS-England
    Page 3 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct contract visits to ensure GP practices adhere to emergency equipment, training and protocol guidance.

    Verbatim wording from the response

    “All organisations providing primary care should also have appropriate equipment and drugs for managing other life-threatening emergencies (e.g. anaphylaxis). The CCG would expect all GP staff to be trained to deliver basic CPR to patients, to have this training updated on a regular basis and have appropriate protocols in place to deal with such emergencies. The CCG has a programme of contract visits where we will ensure that practices are adhering to the guidance provided above”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 1 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Assist the practice involved in the incident to identify and address issues highlighted by the incident.

    Verbatim wording from the response

    “The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning. We will also circulate this learning to surrounding CCGs so that they may also disseminate these lessons to their practices.”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Circulate learning from the incident to all commissioned GP practices.

    Verbatim wording from the response

    “The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning. We will also circulate this learning to surrounding CCGs so that they may also disseminate these lessons to their practices.”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Circulate incident learning to surrounding clinical commissioning groups for dissemination to their practices.

    Verbatim wording from the response

    “The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning. We will also circulate this learning to surrounding CCGs so that they may also disseminate these lessons to their practices.”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Except in remote or inaccessible locations, practices may rely on rapid access to emergency services when determining appropriate equipment and training.

    Verbatim wording from the response

    “The Care Quality Commission (CQC) as the regulator of general practice needs to be assured that practices are able to immediately respond to the needs of a person who becomes seriously ill. The CQC does not have explicit guidance around emergency equipment; however does state that if the practice does not have oxygen they are unlikely to be able to demonstrate they are equipped for dealing with emergencies.²”

    Source location

    2016-0256-Response-by-NHS-England
    Page 3 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The CQC is responsible for using its inspection regime to ensure primary care services carry necessary equipment and skills for respiratory emergencies.

    Verbatim wording from the response

    “The Care Quality Commission (CQC) as the regulator of general practice needs to be assured that practices are able to immediately respond to the needs of a person who becomes seriously ill. The CQC does not have explicit guidance around emergency equipment; however does state that if the practice does not have oxygen they are unlikely to be able to demonstrate they are equipped for dealing with emergencies.²”

    Source location

    2016-0256-Response-by-NHS-England
    Page 3 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    General practice is not an emergency service and is not contracted, equipped or organised to deliver team-based emergency care.

    Verbatim wording from the response

    “We have taken advice from the Local Medical Committee and General Practice Committee (GPC) of the BMA who commissioned ████████ who is a senior GP who has held roles including provision of and teaching of immediate care, now known as Pre-Hospital Emergency Medicine and is chair of BASICS Education Ltd, who aim to improve emergency care outside hospital, to comment on the care the Practice provided to Miss Neil and provide his general thoughts on this incident. He states general practice and general practitioners are not an emergency service…… General practitioners who very, very infrequently have to deal with life threatening emergencies and are neither equipped, contracted nor organised to deliver such team based emergency care.”

    Source location

    2016-0256-Response-by-Wychall-Lane-Surgery
    Page 2 · response
    Published 15 July 2016

    Open published response
  5. West Yorkshire Eastern

    AI-generated summary

    Paul David Whitehead · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Paul David Whitehead sustained severe crush injuries after becoming trapped between the moving conveyors of a packing machine at work and subsequently died in hospital. Concerns were raised that the workplace emergency response, including first aid provision and contacting and directing emergency services, was not sufficiently efficient or effective.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of First Aid provision to maintain effective resuscitation capability

    Wider context from the report

    “(1) When Mr Whitehead was released from the machine and fell on to the floor, a witness said that there was no one in the vicinity able to give First Aid to the casualty. (2) The designated First Aider from the Security Office, when informed of the incident, rang the Health and Safety Manager before calling for an Ambulance. The statement giving this evidence was challenged, however, by the evidence taken at the Inquest from the Health and Safety Manager. (3) The First Aider who attended the casualty was herself in shock and unable to carry out mouth to mouth resuscitation. (4) The Paramedic who initially attended in response to the 999 call said in a statement that on arriving at the large site of W E Rawson Ltd the Ambulance stopped in a small car park but could not see anyone around and had to drive back on to the main road before eventually finding someone stood by a fire exit door. The Paramedic’s statement said that from arriving at the site to arriving with the patient took approximately five minutes. These factors in combination suggest that the emergency response procedures at W E Rawson Ltd were not sufficiently efficient or effective. Whilst it is unlikely that these factors contributed to Mr Whitehead’s eventual death, they do give rise to the concern that if another emergency were to arise involving a time critical situation, an avoidable death might occur. Evidence was taken at the Inquest to the effect that the Disaster Recovery Plan at W E Rawson Ltd was reviewed after Mr Whitehead’s death but the conclusion reached that no significant changes were required. I consider that a further review of the standard of First Aid provision is merited along with the actions to be taken in the immediate aftermath of an unexpected occurrence to ensure that the Emergency Services are contacted immediately and steps taken to expedite their arrival with any casualty. ”

    Source location

    Paul David Whitehead · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Refresh all first aiders’ first-aid training regularly in line with HSE guidance.

    Verbatim wording from the response

    “We will prepare all of our first aiders so far as possible by refreshing their first aid training on a regular basis in line with HSE guidance. The First Aider in question has already been provided with refresher training following the incident.”

    Source location

    Paul-Whitehead-Response
    Page 2 · response
    Published 14 December 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    It is difficult to prepare non-medical first aiders to avoid freezing from shock during incidents as severe as this one.

    Verbatim wording from the response

    “3) The First Aider was unable to perform mouth to mouth resuscitation.”

    Source location

    Paul-Whitehead-Response
    Page 2 · response
    Published 14 December 2015

    Open published response
  6. Suffolk

    AI-generated summary

    FIONA MARGARET PATRICIA LEWIS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Fiona Margaret Patricia Lewis was admitted to Ipswich Hospital after three weeks of symptoms and died there on 13 September 2014. The cause of death was found to be disseminated carcinoma, with no primary mass identified at post-mortem examination. Concerns were raised about delayed resuscitation following her collapse and whether the healthcare professionals involved had adequate resuscitation knowledge and ability, although it was considered unlikely that this would have altered the outcome.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate resuscitation training for health care professionals involved in patient care

    Wider context from the report

    “Although, in the very sad circumstances of the death of Fiona Luis, any problems in respect of resuscitation at the time of the collapse are unlikely to have affected the outcome for the reasons given above, it is clearly important that there is confidence that health care professionals involved with patient care are adequately trained in resuscitation and able to respond appropriately in the event of a collapse occurring. ”

    Source location

    FIONA MARGARET PATRICIA LEWIS · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  7. Buckinghamshire

    AI-generated summary

    Peter Harry Mackie · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Peter Harry Mackie, a prisoner at HMP Springhill, was found hanging in the prison chapel on 28 December 2013 and was declared deceased. The inquest concluded that he took his own life while the balance of his mind was disturbed. Concerns included the availability and deployment of first aiders and healthcare staff across the prison sites, and a lack of clarity about when CPR should be commenced and what action untrained staff should take.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of guidance for CPR-trained staff on when to commence CPR

    Wider context from the report

    “(3)It appears that there is not currently any guidance to staff as to when CPR should be commenced. This applies to CPR trained staff. For those without such training there is a lack of clarity as to what if any action they should undertake. ”

    Source location

    Peter Harry Mackie · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Issue interim First Aid Guidance for staff during consultation on the revised policy instruction.

    Verbatim wording from the response

    “All first aid trained staff will be aware of how and when to apply CPR following the training they receive. A new First Aid at Work PSI is currently taking place. Once the period of consultation is complete, a revised PSI will be published. During the interim period, NOMS has issued the old First Aid Guidance for staff to use, as attached.”

    Source location

    2014-0528-Response-by-NOMS
    Page 2 · response
    Published 5 December 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Publish a revised First Aid at Work policy instruction after consultation.

    Verbatim wording from the response

    “All first aid trained staff will be aware of how and when to apply CPR following the training they receive. A new First Aid at Work PSI is currently taking place. Once the period of consultation is complete, a revised PSI will be published. During the interim period, NOMS has issued the old First Aid Guidance for staff to use, as attached.”

    Source location

    2014-0528-Response-by-NOMS
    Page 2 · response
    Published 5 December 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide all Grendon and Springhill staff with written advice on responding to a non-breathing person through a booklet, induction and the local intranet.

    Verbatim wording from the response

    “HMP Grendon and Springhill have sought additional advice from the Resuscitation Council UK on when CPR should be commenced and will be providing staff who work at HMP Grendon and Springhill with written advice on what to do should they find somebody not breathing. This will be provided to all staff in the form of a booklet by 31 January 2015, to ensure staff receive this information. The information will form part of the induction for new staff and will be made available on the local intranet at HMP Grendon and Springhill.”

    Source location

    2014-0528-Response-by-NOMS
    Page 2 · response
    Published 5 December 2014

    Open published response
  8. Leicester City and South Leicestershire

    AI-generated summary

    Christopher John Royal · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Christopher John Royal suffered a cardiac event on 25 January 2013 and was found collapsed in the en-suite bathroom of Baron’s Park Nursing Home; CPR was unsuccessful. Concerns included unreliable 15-minute observation records, inadequate emergency response and first-aid training, and the potential impact of lengthy staff shifts on care.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to maintain effective and current first aid training and competence

    Wider context from the report

    “2) Evidence was taken that the Matron did not have a valid First Aid Certificate at the time of this event; it had expired in 2011. There was evidence that the nursing home staff response to this medical emergency was inadequate and insufficient. One member of staff said although First Aid trained she did not feel competent to carry out CPR. First Aid training is essential in a Nursing Home environment, and there should be in place a proper system to ensure training is provided, updated, effective and understood. An annual system of review and/or appraisal may assist in the monitoring process and allow staff feedback and concerns reporting. ”

    Source location

    Christopher John Royal · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and strengthen the staff training system using a skills matrix and training plan.

    Verbatim wording from the response

    “a) After the death of Mr Royal in January 2013, and upon finding at this time that Matron’s first aid training had lapsed, we immediately reviewed our training system and the implementation of such, and deployed our skills matrix to highlight an overview of staff training. Since February 2013, we have developed a more robust training matrix which focuses on some of the key training of staff within a nursing environment. The matrix enclosed (appendix C), shows our progress to date and shows that the majority of our nursing and care staff have (during the past 18 months), undertaken training in many mandatory courses. This is an ongoing process and we enclose (appendix D) a copy of our training plan which shows our program for this year. We will continue to monitor staff training records.”

    Source location

    Royal-2014-0354-Response
    Page 2 · response
    Published 30 July 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Allocate staff to scheduled training sessions rather than relying on open attendance.

    Verbatim wording from the response

    “As part of this development, we now also allocate staff to attend sessions as opposed to our previous process of “open attendance requirements”. We have also added a clause to employment contracts which makes a requirement to keep training “in-date” and allows us to take further action if this is not the case.”

    Source location

    Royal-2014-0354-Response
    Page 2 · response
    Published 30 July 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Require employees to keep training current through an employment-contract clause.

    Verbatim wording from the response

    “As part of this development, we now also allocate staff to attend sessions as opposed to our previous process of “open attendance requirements”. We have also added a clause to employment contracts which makes a requirement to keep training “in-date” and allows us to take further action if this is not the case.”

    Source location

    Royal-2014-0354-Response
    Page 2 · response
    Published 30 July 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide key-area training to all nursing and care staff.

    Verbatim wording from the response

    “b) We are now ensuring that all nursing/care staff receive training in key areas. To monitor the effectiveness of this, we will be reviewing training sessions with staff to find out how effective the session has been and to find out if there are any remaining shortcomings. From our findings, we can arrange further training if needed, source an alternative provider or continue to implement if all received. We are commencing this program of monitoring and review with effect from 1st September 2014.”

    Source location

    Royal-2014-0354-Response
    Page 2 · response
    Published 30 July 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review training effectiveness through staff feedback and course-participant evaluation.

    Verbatim wording from the response

    “b) We are now ensuring that all nursing/care staff receive training in key areas. To monitor the effectiveness of this, we will be reviewing training sessions with staff to find out how effective the session has been and to find out if there are any remaining shortcomings. From our findings, we can arrange further training if needed, source an alternative provider or continue to implement if all received. We are commencing this program of monitoring and review with effect from 1st September 2014.”

    Source location

    Royal-2014-0354-Response
    Page 2 · response
    Published 30 July 2014

    Open published response
  9. West Sussex

    AI-generated summary

    Natasha Raghoo · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Natasha Raghoo was admitted to The Dene Hospital in April 2012 for treatment related to bipolar disorder and was later detained under section 2 of the Mental Health Act. She was found unresponsive in bed on 5 May 2012 and died from anaphylactic shock caused by an unknown allergen. Concerns included inconsistent physical observations, lack of ECG assessment, staff training in resuscitation and defibrillator use, and communication and handover problems.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of staff training in cardiopulmonary resuscitation and defibrillator use

    Wider context from the report

    “1. During the course of the evidence, concern was expressed concerning the training that staff had received in the techniques of cardio pulmonary resuscitation and the use of the defibrillator. The latter was reported not to have been used by hospital staff although available on the ward. ”

    Source location

    Natasha Raghoo · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement monthly emergency incident drills to practise CPR and related emergency skills.

    Verbatim wording from the response

    “Lessons Learned and changes made”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 2 · response
    Published 6 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver company-wide Immediate Life Support training, including defibrillator use, to qualified nurses and doctors.

    Verbatim wording from the response

    “In 2013, and subsequent to the death, PiC implemented a company-wide training programme to move from the provision of Basic Life Support to Immediate Life Support. This training has been delivered to all qualified nurses and doctors across PiC. This training specifically includes the use of the defibrillator.”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 2 · response
    Published 6 March 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide CPR and defibrillator training with competency sign-off and repeat training where staff do not meet the required standard.

    Verbatim wording from the response

    “Cardio Pulmonary Resuscitation (CPR) and Defibrillator Training”

    Source location

    2014-0100-Response-by-Partnership-in-Care
    Page 1 · response
    Published 6 March 2014

    Open published response
  10. Surrey

    AI-generated summary

    Sarah Anne Shepherd · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sarah Anne Shepherd, a patient detained under the Mental Health Act, was found in her room with a plastic bin liner over her head on 12 September 2011 and died in hospital the following day. The report identified concerns about unclear referral processes to the Psychiatric Intensive Care Unit, failures to attempt resuscitation in accordance with guidance, and uncertainty and misleading materials concerning resuscitation training.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Unclear alignment of resuscitation training with current guidance

    Wider context from the report

    “(2) It was apparent from the evidence that the nursing staff who found the Deceased in an unresponsive state on the 12th September 2011 did not attempt to resuscitate her in accordance with the guidelines of the Resuscitation Council. They understood that resuscitation should be started if the patient was not “breathing” whereas the Council states that it should be started if the patient is not “breathing normally”. The evidence heard as to what training the nursing staff had been given concerning when resuscitation should be started was unclear and confusing. It remains unclear whether the resuscitation training now being given to clinical staff (a) is fully and clearly in accordance with the current guidance of the Resuscitation Council and (b) includes training as to what observations should be taken and recorded. Further, it was apparent from the evidence that the resuscitation bags used by staff contain a laminated aide memoire which is itself misleading as it refers to the use of resuscitation when the patient is not “breathing” rather than “breathing normally”. ”

    Source location

    Sarah Anne Shepherd · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to initiate resuscitation when a patient is not breathing normally

    Wider context from the report

    “(2) It was apparent from the evidence that the nursing staff who found the Deceased in an unresponsive state on the 12th September 2011 did not attempt to resuscitate her in accordance with the guidelines of the Resuscitation Council. They understood that resuscitation should be started if the patient was not “breathing” whereas the Council states that it should be started if the patient is not “breathing normally”. The evidence heard as to what training the nursing staff had been given concerning when resuscitation should be started was unclear and confusing. It remains unclear whether the resuscitation training now being given to clinical staff (a) is fully and clearly in accordance with the current guidance of the Resuscitation Council and (b) includes training as to what observations should be taken and recorded. Further, it was apparent from the evidence that the resuscitation bags used by staff contain a laminated aide memoire which is itself misleading as it refers to the use of resuscitation when the patient is not “breathing” rather than “breathing normally”. ”

    Source location

    Sarah Anne Shepherd · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Misleading resuscitation aide memoires in staff resuscitation bags

    Wider context from the report

    “(2) It was apparent from the evidence that the nursing staff who found the Deceased in an unresponsive state on the 12th September 2011 did not attempt to resuscitate her in accordance with the guidelines of the Resuscitation Council. They understood that resuscitation should be started if the patient was not “breathing” whereas the Council states that it should be started if the patient is not “breathing normally”. The evidence heard as to what training the nursing staff had been given concerning when resuscitation should be started was unclear and confusing. It remains unclear whether the resuscitation training now being given to clinical staff (a) is fully and clearly in accordance with the current guidance of the Resuscitation Council and (b) includes training as to what observations should be taken and recorded. Further, it was apparent from the evidence that the resuscitation bags used by staff contain a laminated aide memoire which is itself misleading as it refers to the use of resuscitation when the patient is not “breathing” rather than “breathing normally”. ”

    Source location

    Sarah Anne Shepherd · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
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Data last updated 7 September 2026