Recurring concern
Failure to maintain training records that verify staff competence
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Request correctionFirst reported 14 Jul 2014•Latest report 13 Nov 2024
What this concern includes
Includes failures to create, maintain, update, retain or make available records of staff training or competence assurance where the records are needed to verify readiness for safety-critical work, including prisoner-facing contractor staff and nurses undertaking clinical tasks.
Not included
- Excludes failures to provide training where the training-record process is not itself deficient.
- Excludes generic clinical, care or workforce record-keeping failures that do not concern records verifying staff training or competence.
- Excludes records of patient, prisoner or resident care, observations, incidents or other operational activity unless the material issue is verification of staff training or competence.
- Excludes competence or supervision failures where no training-record or competence-record deficiency is identified.
- Reports
- 11
- Individual concerns
- 11
- Date range
- 2014–2024
- Stated actions
- 13
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Lack of evidence or documentation of staff training on the police contact protocol
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to centrally record and monitor first aid training
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of records of the nature, extent and duration of on-the-job or shadowing training
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to preserve records of appropriate PPE training
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Investigate the matter under the Employment Agencies Act 1973 and associated Conduct Regulations, including agencies’ checks, authorisations and work-seeker protections.
Stated by Employment Agency Standards Inspectorate, Economics and Markets Group, BEIS
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Concerns raised1
Lack of ready access to prison staff training records
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Issue a staff information notice promoting myLearning access and reminding staff about refresher-training requirements.
Stated by HM Prison and Probation Service -
Action
Provide a comprehensive guide explaining how staff can use myLearning to access personal training records.
Stated by HM Prison and Probation Service
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
The myLearning database provides outcomes equivalent to certificates with expiry dates for recording and monitoring staff training.
Stated by HM Prison and Probation Service
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Concerns raised1
Failure to maintain records of nurses’ training
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to audit or review radiographers' training records to ensure training is documented and up to date
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Maintain a central, modality-specific register of radiographer training and competencies across Good Hope, Birmingham Heartlands and Solihull hospitals.
Stated by University Hospitals Birmingham NHS Foundation Trust -
Action
Add ongoing SOP reviews and staff sign-offs to the central radiographer training register.
Stated by University Hospitals Birmingham NHS Foundation Trust -
Action
Monitor and audit training across the radiographer workforce through the central register.
Stated by University Hospitals Birmingham NHS Foundation Trust
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Action
Use a standard competency template alongside annual appraisals to review training and obtain staff fitness-to-practise self-declarations.
Stated by University Hospitals Birmingham NHS Foundation Trust
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Concerns raised1
Failure to maintain training records for Carillion prisoner-facing staff
This report raised 12 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Train prisoner-facing Carillion staff and maintain training records for all staff, including directly employed and contracted staff.
Stated by HM Prison and Probation Service
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Concerns raised1
Failure to document portable oxygen cylinder training and trained personnel
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of training and practice records
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Action
Develop a method to record partially completed diver training.
Stated by Dulwich BSAC 102 -
Action
Introduce signed individual-skills records within the revised Diver Training Programme to improve training completion records.
Stated by British Sub-Aqua Club -
Action
Develop a digital platform integrating training records so instructors, students, branches and BSAC can record skill completion online.
Stated by British Sub-Aqua Club
Data last updated 7 September 2026