Recurring concern

Failure to review relevant clinical records before care decisions

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First reported 23 Aug 2013•Latest report 8 Jun 2026

Definition

What this concern includes

Includes failures to consult, check, cross-reference or review relevant existing clinical records as part of clinical assessment, prescribing, treatment, admission, transfer, escalation or other care decisions, including review of the correct record set and routine review requirements.

Not included

  • Excludes failures to retrieve or make records available when the records were not accessible in the first place; those belong to access or record-availability concerns.
  • Excludes deficiencies in the completeness, accuracy or maintenance of the records themselves unless the asserted unsafe condition is also failure to review them.
  • Excludes generic failures to communicate or hand over clinical information where no record-review failure is identified.
  • Excludes non-clinical record reviews, such as administrative, inspection or mortuary monitoring records.
Reports
54

Distinct published reports

Individual concerns
59

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
70

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care11
Barts Health NHS Trust5
Care Quality Commission5
HM Prison and Probation Service4
Essex Partnership University NHS Foundation Trust3
NHS England3
Tameside and Glossop Integrated Care NHS Foundation Trust3
East London NHS Foundation Trust2
Greater Manchester Mental Health NHS Foundation Trust2
HM Prison Service2
Lancashire & South Cumbria NHS Foundation Trust2
Sheffield Health Partnership University NHS Foundation Trust2
Association of Ambulance Chief Executives1
Beeston Health Centre1
Berkshire Healthcare NHS Foundation Trust1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Manchester South

    AI-generated summary

    Ranjan Raman · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    The report states that the deceased was admitted to hospital with low sodium levels and high blood pressure, fell three times, and sustained a head injury followed by a fatal bleed. Concerns included insufficient falls-risk assessment, missing or incomplete neurological observation charts, poor communication between medical and nursing staff, destruction of shift hand-over sheets, and inadequate incident-report details.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of nurses to read medical entries

    Wider context from the report

    “3. There was clear evidence that the medical staff were not reading (or even looking at) the nursing notes, and the nurses were similarly not looking at the medical entries. ”

    Source location

    Ranjan Raman · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of medical staff to read nursing notes

    Wider context from the report

    “3. There was clear evidence that the medical staff were not reading (or even looking at) the nursing notes, and the nurses were similarly not looking at the medical entries. ”

    Source location

    Ranjan Raman · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The decision to use particular patient records is a clinical decision for individual clinical staff.

    Verbatim wording from the response

    “The decision to use the records of a patient is a clinical decision for individual clinical staff on a continuous basis. The Trust is not unique in that nursing and medical staff record their observations or interactions separately in the patient’s medical records. This is a matter of practicality from the user’s viewpoint and allows the medical and nursing staff to access and update their records at the same time without hindering each other but also allows the staff to contemporaneous records and to access the most recent records which fall within their main area/discipline of practice without having to find entries amongst other disciplines entries.”

    Source location

    R-Mistry-Response
    Page 2 · response
    Published 4 March 2016

    Open published response
  2. Manchester South

    AI-generated summary

    Edith Kirkham · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Edith Kirkham fell at home on 13 August 2015, broke her hip, underwent surgery and was later moved to intermediate care, where she was not mobilised despite medical advice; she died some days later in North Manchester General Hospital. Concerns included unclear management arrangements, inadequate staffing and handover, failures to read or understand clinical instructions, lack of physiotherapy, and missing records relating to her stay.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to read or understand medical and nursing notes

    Wider context from the report

    “3. The staff, or some of them, who gave evidence at the inquest, had either failed to read the medical/nursing notes, or if they had so read them, they had failed to understand them. The consultant surgeon had clearly indicated that the patient was to mobilise and was able to fully weight-bear, however for the whole of the week she spent in this ward she was nursed in bed and not mobilised at all. ”

    Source location

    Edith Kirkham · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  3. Black Country

    AI-generated summary

    Baby Ryan Singh Bhogal · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ryan was a healthy baby and toddler who experienced increasingly frequent medical visits and multiple symptoms before being diagnosed with acute myeloid leukaemia and dying on 11 September 2015. The principal concerns were a lack of continuity and overall ownership in GP care, possible missed red flags and opportunities for earlier testing, and hospital systems for reviewing GP medical records.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to review GP medical records during hospital admissions for young children

    Wider context from the report

    “2. The Royal Wolverhampton NHS Trust may wish to consider reviewing their policy in relation to when it is appropriate to review GP medical records during Hospital admissions. This is particularly important for young children in order to have a clearer history of the patient’s presentation before reaching a diagnosis and treatment regime. ”

    Source location

    Baby Ryan Singh Bhogal · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce and implement a Trust-wide SOP requiring clinicians to obtain and review relevant patient, GP and other records during assessment and admission.

    Verbatim wording from the response

    “The Royal Wolverhampton NHS Trust will introduce a Standard Operating Procedure (SOP) across the Trust, providing guidance to all Clinicians to ensure that relevant information relating to individual patients is taken into account during the patient’s initial assessment and subsequent hospital admission (should the patient be admitted). The SOP will reinforce the requirement to question all patients (and where appropriate relatives and other individuals) about medical care and investigations and advice sought, and the necessity to access and review relevant records relating to the patient, including GP medical records, The Royal Wolverhampton NHS Trust clinical records and/or any other relevant information held by other organisations (having gone through the relevant channels and process).”

    Source location

    2016-0038-Response-by-The-Royal-Wolverhampton-NHS-Trust
    Page 1 · response
    Published 2 February 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit compliance with the SOP six months after implementation and identify actions arising from the audit.

    Verbatim wording from the response

    “The SOP will be approved, authorised and implemented across the Trust by 30th June 2016. Following approval and implementation, I will send you a copy of the SOP for your attention. Additionally, we plan to audit compliance against the SOP 6 months following implementation, and I will forward the results of this audit and any actions arising to you as well.”

    Source location

    2016-0038-Response-by-The-Royal-Wolverhampton-NHS-Trust
    Page 2 · response
    Published 2 February 2016

    Open published response
  4. Cumbria

    AI-generated summary

    Richard Scott Green · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Richard Scott Green was found hanged in his cell at Haverigg Prison on 9 May 2014, using a ligature made from a torn bed sheet. The jury found that bullying and debt had contributed to his death but was not satisfied that he intended to kill himself. The report raised concerns that his documented history of self-harm and apparent suicide attempts was not recognised or acted upon by prison medical professionals, with missed opportunities to assess and manage the risk he presented.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of clinicians to review patients’ historical medical records

    Wider context from the report

    “I was clear that serious incidents of self-harm/suicide attempts from 2007 and 2013 were recorded on his SystmOne records. These do not appear to have been recognised or acted upon by various medical professionals in the prison system. This meant that a nurse at screening had not read the records, neither had a GP or a mental health nurse who later carried out an assessment. The result was that throughout his prison term at Haverigg no one was aware of the history and the risk he presented. As a result, there were missed opportunities which might have made a difference. Evidence showed that a) there appeared to be no reliable tool to help assess depression in a prisoner (community tools being unsatisfactory). b) Although entries were there to be seen on System One, none of the clinicians saw them. Pressure of work and the time needed to check were reasons cited, together with lack of resources. It seems SystmOne was not easy to use, some staff being unaware they could “search” and an absence of a way to clearly flag important historical information to ensure it was at the clinicians’ finger tips. ”

    Source location

    Richard Scott Green · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  5. Surrey

    AI-generated summary

    Kenneth John WILLIAMS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kenneth John Williams was admitted with shortness of breath and was diagnosed with tension pneumothorax, leading to insertion of a chest drain. The report states that the diagnosis was incorrect, the drain ruptured a pulmonary bulla and caused bleeding, and concerns included reviewing previous imaging and medical history and involving the respiratory team before and after chest-drain insertion.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of subsequent medical teams to re-review previous medical history, historical imaging and medications after A&E transfer

    Wider context from the report

    “4. Action is required to ensure patents previous medical history, historical imaging and medications are always reviewed anew by any subsequent medical team receiving the patient from A&E. ”

    Source location

    Kenneth John WILLIAMS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to consider previous radiology, medical history and medication before invasive procedures

    Wider context from the report

    “1. Action is required to ensure that previous radiology, patients medical history and medication is always considered before a chest drain insertion or any invasive procedure is undertaken. ”

    Source location

    Kenneth John WILLIAMS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement adult transfer and four-hour-plan checklists requiring handover teams to document medications and consider historical radiology.

    Verbatim wording from the response

    “4. Action is required to ensure a patient’s previous medical history, historical imaging and medications are always reviewed anew by any subsequent medical team receiving the patient from Accident and Emergency.”

    Source location

    2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
    Page 3 · response
    Published 30 March 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use an introduced medical proforma requiring clerking staff to record patients’ medical history and medication.

    Verbatim wording from the response

    “a. Medical Proforma”

    Source location

    2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
    Page 1 · response
    Published 30 March 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver chest-drain training that reinforces reviewing historical radiology, medical history and medication and involving the respiratory team in patient care.

    Verbatim wording from the response

    “b. Training”

    Source location

    2015-0135-Response-by-Epsom-and-St-Helier-University-Hospitals-NHS-Trust
    Page 1 · response
    Published 30 March 2015

    Open published response
  6. Northamptonshire

    AI-generated summary

    Jane Marie Clark and Isobel Griffin · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Jane Marie Clark died by suicide after leaving Berrywood Hospital on 22 August 2013 with an inadequate risk assessment, following recent suicide-related concerns and possession of a ligature. Isobel Griffin died after hanging herself on the ward on 17 August 2013, with death pronounced on 21 August 2013. The principal concerns included inadequate handover and risk assessments, failures to review relevant clinical information and treatment, and insufficient measures to minimise ligature risk.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to communicate and review relevant clinical information before risk decisions

    Wider context from the report

    “Re Jane Marie Clark 1. The very challenging events of the previous evening and that morning do not appear to have been handed over and the nurse in charge did not read the notes before granting leave. Her risk assessment then was ill informed. It was not discussed with anyone nor properly documented. 2. She did not place any boundaries on the leave for example providing a time by which Jane was to return. 3. Risk assessment documentation generally was poor and appeared perfunctory. Re Isobel Griffin 1. Mrs Griffin was admitted on 1 August and was not allocated a key worker until 8th August. The key worker did not read the notes so was not aware of the events of the 7th. 2. The risk assessment was not updated with the events of the 7th. 3. Mrs Griffin’s responsible clinician saw her on only one occasion on 14 August 2013 at which time he did not read the notes so he was unaware of events on the 7th when she handed in a belt and scissors and said she had 3-4 times tried to hang herself using a ligature. 4. A planned review of medication, diagnosis and treatment never took place despite a number of references in the notes to it from 6 August 2013. Mrs Griffin had been substantially unmedicated for most of the admission despite concerns expressed by her family. 5. On 11 August Mrs Griffin started to express thoughts to harm others. These thoughts distressed her. She did not intend to act on them but they were something new and a measure of her distress. These thoughts and their significance were not included in any risk assessment. 6. A risk assessment concluded on the 18th, the day after she had hanged herself on the ward, purports to be made with her agreement. It was evidence that risk assessment documentation is cut and pasted rather than reflecting the true circumstances. 7. The doors do not appear to be ligature proof and little was made available by way of evidence as to what measures would now be taken to minimise this risk. ”

    Source location

    Jane Marie Clark and Isobel Griffin · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report
  7. South London

    AI-generated summary

    Liam Hardy · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Liam Hardy, a 15-year-old schoolboy, died after tying his school tie around his neck at his grandfather’s home on 19 November 2012. The inquest recorded concerns that his complex behavioural and emotional problems were not adequately assessed or managed, that information was not fully shared or accessed, and that the risks associated with self-harm were not adequately managed. A further concern was that the electronic patient record system did not clearly flag or summarise significant events and primary concerns for clinicians.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient time to read all patient notes before assessment

    Wider context from the report

    “The nurse who assessed Liam after an episode of self harm was unaware of some of the significant events in Liam’s history. She explained that the RiO system (an electronic patient record system used in many Trusts) did not flag up or summarise such events or primary concerns and issues in a single place, and there was insufficient time to read all of the notes (which might be voluminous) before seeing a patient. Had she been aware of the full history her actions may have been different in Liam’s case, but her comments about the RiO system were general, and the difficulties are apparently encountered even today. ”

    Source location

    Liam Hardy · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  8. Teesside

    AI-generated summary

    Andrew Ronald Hall · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Andrew Ronald Hall, an inmate at HM Holme House Prison, died on 27 March 2009 after causing incised wounds to his neck in a healthcare unit cell. The concerns included inadequate communication and documentation about his mental health and self-harm risk, failures in medication administration and observation, and deficiencies in CCTV quality, monitoring and staff arrangements.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure by mental health and general nursing staff to take account of system 1 entries

    Wider context from the report

    “6. That both mental health staff and general nursing staff inadequately took into account the entry made by ████████ ”

    Source location

    Andrew Ronald Hall · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  9. Cardiff & the Vale of Glamorgan

    AI-generated summary

    Christopher Shapley · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Christopher Shapley was arrested on 17 September 2013, remanded in custody, and taken to HMP Cardiff after treatment at hospital for alcohol withdrawal symptoms and fitting. He was placed alone in a cell and found hanged during morning checks on 20 September 2013. Concerns included incomplete transfer of information about his hospital treatment and self-harm risks, insufficient assessment of risk factors, inadequate efforts to arrange a shared cell, and inadequate handover and night-time observations.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to review all available risk information in the Person Escort Record

    Wider context from the report

    “(1) The Health Care Assistant who interviewed Christopher Shapley conceded that she did not look at all the pages in the PER and that she had never seen the “self-harm” form sent by Pontypridd magistrates court (and had never in fact seen any such form in all her experience in the prison). Had she seen and recognised the importance of all this information her assessment would have been broader and she would have taken into account all the risk factors rather than just alcohol withdrawal. ”

    Source location

    Christopher Shapley · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  10. Manchester South

    AI-generated summary

    Russell James Felstead · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Russell James Felstead, who had severe learning disabilities, epilepsy and a history of falls, was found unresponsive on the floor of his room on 7 January 2013 and died on 28 January 2013 after a subdural haematoma was identified and operated on. Relevant information about his falls and helmet was available in the hospital records from 7 January but was not noted by doctors until 11 January, when an urgent CT scan was requested.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to access and read all relevant information across nursing and clinical records

    Wider context from the report

    “Doctors must ensure that all relevant information is accessed and read even if this is in the Nursing notes as opposed to the Clinical records. It is clear that the information which prompted an urgent CT scan on the 11th January had been available in Mr Felstead’s medical records since the 7th January and his helmet had in fact been at the hospital. ”

    Source location

    Russell James Felstead · Prevention of Future Deaths report
    Page 5 · concerns

    Open source report
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Data last updated 7 September 2026