Recurring concern
Failure to review relevant clinical records before care decisions
- Reports that mention this concern
- 54
- Times this concern has been raised
- 59
- Stated actions linked to this concern
- 70
What this concern includes
Includes failures to consult, check, cross-reference or review relevant existing clinical records as part of clinical assessment, prescribing, treatment, admission, transfer, escalation or other care decisions, including review of the correct record set and routine review requirements.
What is not included
- Excludes failures to retrieve or make records available when the records were not accessible in the first place; those belong to access or record-availability concerns.
- Excludes deficiencies in the completeness, accuracy or maintenance of the records themselves unless the asserted unsafe condition is also failure to review them.
- Excludes generic failures to communicate or hand over clinical information where no record-review failure is identified.
- Excludes non-clinical record reviews, such as administrative, inspection or mortuary monitoring records.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 54 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Failure to check food records before assessing food refusal
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Insufficient time for responsible clinicians to consider medical records before mental health reviews
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to review TEP/DNAR documents when clinically significant diagnostic information changes
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Care Quality Commission
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Care Quality Commission
Continue consulting on regulatory next steps and reviewing and updating regulatory approaches, including scope for end-of-life and DNAR/TEP regulation.
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Care Quality Commission
Continue responding to DNAR/TEP risks through routine regulatory monitoring and inspection during the consultation period.
-
Care Quality Commission
Share key learning and practice points from the inquest with inspectors.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
Care Quality Commission
Previous inspections found no relevant concerns about either practice’s policies, training, systems, or end-of-life care arrangements.
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Concerns raised1
Failure to review System 1 and medical records on prison admission
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Linked response
- Cardiff & Vale University LHB
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Cardiff & Vale University LHB
Implementing a red-flag system requires partnership with the technology provider, health authorities and other prisons because it would affect all prisons.
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Cardiff & Vale University LHB
Existing dual screening reviews, supported by prison staff reviewing records and sharing important information, are considered sufficient for new admissions.
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Concerns raised1
Failure to identify, review and understand relevant clinical information from foreign jurisdictions during referral triage
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Linked response
- Berkshire Healthcare NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
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Berkshire Healthcare NHS Foundation Trust
Pilot a requirement for triage workers to contact every referrer before downgrading referrals.
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Berkshire Healthcare NHS Foundation Trust
Implement e-referrals with clearer referral information, service-remit prompts and feedback to GPs.
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Berkshire Healthcare NHS Foundation Trust
Refer all referrals with a substantive international element to a manager for triage.
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Berkshire Healthcare NHS Foundation Trust
Transform wellbeing services so Talking Therapies becomes the planned front door, gathers referral information and provides timely feedback.
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Berkshire Healthcare NHS Foundation Trust
Develop shared mechanisms for recording referrals and risk information and escalating cases to CPE.
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Concerns raised1
Failure to review and record relevant developing medical history before clinical interactions
This report raised 20 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- HM Prison and Probation Service
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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HM Prison and Probation Service
The healthcare provider is responsible for responding separately to concerns about clinical issues.
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Concerns raised1
Failure to review and interpret antenatal records and Growth Chart on labour admission
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to obtain and review ambulance electronic records
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure by doctors to review clinical history before consultation
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Stonefield Street Surgery
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Stonefield Street Surgery
Provide protected time between consultations by changing schedules to allow clinicians to review patients’ past and current clinical problems.
-
Concerns raised1
Failure to examine patients’ past records in full
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026