First reported 16 Mar 2015•Latest report 28 Aug 2024
Definition
What this concern includes
Includes unsafe road surfaces, pavement or junction fabric and adjoining verge conditions caused by inadequate maintenance or repair.
Not included
Road lighting, signs, markings, drainage or barriers unless the deficient control is physical repair of the road, pavement or verge
Unsafe original road design with no maintenance failure
Vehicle-maintenance failures
Reports
21
Distinct published reports
Individual concerns
25
A report can raise multiple concerns
Date range
2015–2024
First to latest report issue date
Stated actions
39
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Department for Transport2
Dorset Council2
National Highways2
Avon and Somerset Constabulary1
Birmingham City Council1
Bradford City Council1
Bury Borough Council1
Cambridgeshire County Council1
Cumbria County Council1
Daughter of the deceased1
Denbighshire County Council1
Derbyshire County Council1
Dorset Highways Department1
Gloucestershire County Council1
Lancashire County Council1
English county council9
English metropolitan district council4
English unitary authority3
Ministerial department2
National road infrastructure body2
Local authority service1
London borough council1
Police force1
Public transport authority1
Sub-organisation1
Welsh county council1
Type not available1
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Inner South London
Concerns raised1
Deterioration of speed-cushion surface
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Reconstruct speed cushions near the two pedestrian refuge crossing points adjacent to Mayow Park.
Stated by London Borough of LewishamStated plannedThe respondent said that this action was planned when they made their response on 21 December 2018.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Financial constraints mean widespread renewal of worn traffic-calming features is not feasible; only cushions near the crossings will be reconstructed.
Stated by London Borough of LewishamUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
Worcestershire
Concerns raised1
Failure to maintain the road surface to the specified highways-agency standard
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Surface dress the road section to restore skid resistance.
Stated by WCCStated completedThe respondent said that this action was complete when they made their response on 18 March 2019.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Surface dressing is not necessary or reasonable for every carriageway section below the investigatory level; relevant circumstances determine whether it would be beneficial.
Stated by WCCNo action considered necessaryThe respondent said that no further action was needed.
Inner West London
Concerns raised1
Failure to repair dangerous road dip in LAVENDER HILL
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Warwickshire
Concerns raised4
Lack of formal auditing of pothole repair completion and quality
Delays in raising and transmitting pothole repair works orders
Delays in completing pothole repairs
Failure to ensure repair of the identified pothole
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.6
Action
Issue works orders within five days of safety defects being uploaded to EXOR.
Stated by County CouncilStated completedThe respondent said that this action was complete when they made their response on 28 September 2017.
Action
Review the defects pool daily to identify overdue safety defects and prioritise them for immediate works orders.
Stated by County CouncilStated completedThe respondent said that this action was complete when they made their response on 28 September 2017.
Action
Arrange emergency temporary repairs where reasons prevent Category 2 defects being repaired within 28 days.
Stated by County CouncilStated completedThe respondent said that this action was complete when they made their response on 28 September 2017.
Action
Use Confirm dashboard alerts to identify overdue works orders and prioritise them for urgent completion.
Stated by County CouncilStated completedThe respondent said that this action was complete when they made their response on 28 September 2017.
Action
Work collaboratively with BBLP to target overdue works orders and monitor whether joint action achieves timely repairs.
Stated by County CouncilStated in progressThe respondent said that this action was in progress when they made their response on 28 September 2017.
Action
Capture inspected pothole details directly into the EXOR defects pool using handheld devices.
Stated by County CouncilStated completedThe respondent said that this action was complete when they made their response on 28 September 2017.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Existing pothole repair target times were not changed because they were not criticised at the inquest.
Stated by County CouncilDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Manchester (North)
Concerns raised1
Failure to repair carriageway defects at or above the 40mm threshold
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Agree an overarching framework with Greater Manchester highway authorities for consistent risk-based inspection, repair and investigation approaches.
Stated by Bury Borough CouncilStated in progressThe respondent said that this action was in progress when they made their response on 7 November 2017.
Action
Provide nearly £6 billion to local highway authorities in England outside London to improve local road condition.
Stated by Department for TransportStated in progressThe respondent said that this action was in progress when they made their response on 7 November 2017.
Action
Provide an additional £250 million specifically to address potholes on local roads.
Stated by Department for TransportStated completedThe respondent said that this action was complete when they made their response on 7 November 2017.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
Central Government cannot override local highway authorities’ decisions about highway maintenance, repair priorities or applicable standards.
Stated by Department for TransportOutside remitThe respondent said that this matter was outside its role or authority.
Position
Local highway authorities are responsible for deciding highway repairs, maintenance standards and pothole dimensions based on local circumstances.
Stated by Department for TransportRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Manchester West
Concerns raised1
Failure to repair a carriageway pothole meeting the stated repair threshold
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Repair the carriageway pothole through temporary and subsequent permanent repairs.
Stated by Wigan Borough CouncilStated completedThe respondent said that this action was complete when they made their response on 6 July 2017.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
The pothole was 36mm deep, not the 45mm depth reported in police evidence.
Stated by Wigan Borough CouncilDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Position
Regular inspections and repairs under the Highway Safety Inspection Policy address highway safety defects according to the existing danger-based intervention thresholds.
Stated by Wigan Borough CouncilExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Dorset
Concerns raised1
Failure to maintain the pavement and roadway at the junction in a safe state of repair
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Install kerb stones and renew a small section of footway surface to define the footway edge and improve its condition.
Stated by Dorset County CouncilStated completedThe respondent said that this action was complete when they made their response on 5 March 2017.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
The fatal site investigation found no highway-related factors contributed to the fatality.
Stated by Dorset County CouncilDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Avon
Concerns raised1
Failure to maintain the high-friction road surface in the vicinity of the junction
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Complete a localized temporary repair to the high-friction surfacing at the junction.
Stated by National HighwaysStated completedThe respondent said that this action was complete when they made their response on 5 March 2017.
Action
Progress a permanent replacement scheme for part of the high-friction surfacing through the prioritized value-management process.
Stated by National HighwaysStated in progressThe respondent said that this action was in progress when they made their response on 5 March 2017.
Action
Continue monitoring the locality for changes requiring appropriate safety action.
Stated by National HighwaysStated completedThe respondent said that this action was complete when they made their response on 5 March 2017.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
The high-friction surfacing remains fit for purpose, with wear outside the braking zone managed through monitoring and normal renewal arrangements.
Stated by National HighwaysExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Cumbria
Concerns raised1
Failure to maintain the road surface in a safe condition
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
West Yorkshire (Western)
Concerns raised2
Failure to keep the road surface clear of leaf and soil debris
Failure to maintain the road surface free from potholes
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Inspect Lee Lane and identify carriageway defects requiring remedial work.
Stated by Bradford City CouncilStated completedThe respondent said that this action was complete when they made their response on 6 May 2016.
Action
Order pothole filling and edge-of-carriageway patching at locations between Cottingley Moor Road and Bank Top.
Stated by Bradford City CouncilStated plannedThe respondent said that this action was planned when they made their response on 6 May 2016.
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Includes unsafe road surfaces, pavement or junction fabric and adjoining verge conditions caused by inadequate maintenance or repair.
