Recurring concern
Failure to maintain roads, pavements and verges in a safe state of repair
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Request correctionFirst reported 16 Mar 2015•Latest report 28 Aug 2024
What this concern includes
Includes unsafe road surfaces, pavement or junction fabric and adjoining verge conditions caused by inadequate maintenance or repair.
Not included
- Road lighting, signs, markings, drainage or barriers unless the deficient control is physical repair of the road, pavement or verge
- Unsafe original road design with no maintenance failure
- Vehicle-maintenance failures
- Reports
- 21
- Individual concerns
- 25
- Date range
- 2015–2024
- Stated actions
- 39
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Failure to repair broken pavement
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
Routine and responsive inspections found no actionable defect at the location requiring repair.
Stated by Milton Keynes City Council
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Position
The risk-based inspection code, routine inspections and responsive inspections are considered sufficient to manage highway safety at the location.
Stated by Milton Keynes City Council
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Concerns raised1
Delays in repairing highway degradation
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Maintain enhanced maintenance checks on Puddock Road to identify and address highway degradation, including rutting.
Stated by Cambridgeshire County Council -
Action
Take and analyse soil core samples to inform long-term remedial solutions for soil-affected sections of Puddock Road.
Stated by Cambridgeshire County Council -
Action
Consult engineers on measures to address rutting caused by heavy agricultural machinery overrunning the paved road.
Stated by Cambridgeshire County Council
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Action
Conduct verge reinstatement trials to identify effective treatments for rutting, soil erosion and verge collapse.
Stated by Cambridgeshire County Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
A weight restriction was not progressed because farm vehicles require access to the road.
Stated by Cambridgeshire County Council
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Position
Cluster-site analysis enforcement and any central fund are matters for the relevant local highway authority, so no Department action is intended.
Stated by Department for Transport
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Concerns raised1
Defective and subsided road surface capable of accumulating ice
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Conducted a laser survey of Station Road to assess whether an actionable safety defect existed.
Stated by Derbyshire County Council -
Action
Undertake full-width resurfacing from Melbourne View Hotel approximately 200 metres eastward to level road-surface deviations.
Stated by Derbyshire County Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
The reported 37-metre-wide road defect was ice formation, not an actionable safety defect; pooled water was limited and typical.
Stated by Derbyshire County Council
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Position
Quarterly inspections by competent inspectors were sufficient to identify and repair significant road defects.
Stated by Derbyshire County Council
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Concerns raised1
Failure to maintain the general condition of the highway near the Sun Trevor Public House
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Inadequate maintenance of road surfacing affected by natural movement and local geography
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Continue researching techniques and products to increase the longevity of moss roads, including geosynthetic materials.
Stated by Lancashire County Council -
Action
Review the Moss Road Strategy, republish it with updates, and review it annually from 2024.
Stated by Lancashire County Council
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Concerns raised1
Poor road condition with potholes
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Increase safety inspections on the affected A5 stretch to twice weekly until resurfacing is complete.
Stated by National Highways -
Action
Make defects identified during inspections safe and complete temporary repairs within risk-based timescales until resurfacing is complete.
Stated by National Highways -
Action
Complete localized patch repairs over approximately two miles of the A5 between Pottersbury and Towcester.
Stated by National Highways
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Action
Carry out the seven-phase resurfacing programme to renew targeted A5 running-surface sections between south Northamptonshire and Attherstone.
Stated by National Highways
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Concerns raised1
Failure to maintain the kerb at the junction to prevent it appearing to be an official crossing point
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Amend the kerb height at the footpath outside 214 Alcester Road South at the Livingstone Road junction.
Stated by Birmingham City Council -
Action
Review network kerb-defect information and intervention criteria to identify similar locations and incorporate necessary maintenance processes.
Stated by Birmingham City Council
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Concerns raised1
Delays in completing road-defect repairs after serious injuries or deaths
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Increase capacity for larger-scale pothole repairs where conditions warrant.
Stated by Surrey County Council -
Action
Reinforce immediate notification requirements with Surrey Police and the Surrey Contact Centre after serious road incidents.
Stated by Surrey County Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
The existing pothole-management system was not determined to be inadequate; defects were correctly classified and assigned appropriate repair periods.
Stated by Surrey County Council
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Concerns raised1
Failure to maintain the cycle lane in a safe condition
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Resurface Cole Avenue, including planing and replacing the tarmac surface and cycle-lane surfacing, through the 2020/21 programme.
Stated by Gloucestershire County Council -
Action
Inspect Cole Avenue monthly and apply footpath-defect criteria to cycle lanes, with qualifying defects attended to.
Stated by Gloucestershire County Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
The site currently has no actionable safety defects under the applicable safety defect criteria.
Stated by Gloucestershire County Council
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Position
Monthly key-route inspections and attendance to qualifying defects are considered sufficient until planned resurfacing.
Stated by Gloucestershire County Council
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Concerns raised1
Failure to maintain the road and its verges
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Resurface the B3091, adjusting the road camber to improve drainage and reduce surface water.
Stated by Dorset Council -
Action
Clean the drainage system serving the affected highway section.
Stated by Dorset Council
Data last updated 7 September 2026