Recurring concern

Failure to carry out required neurological observations

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First reported 28 Feb 2014•Latest report 12 Jun 2026

Definition

What this concern includes

Includes failures of the neurological-observation process, including dedicated planning, continuity, staff competence, performance, accuracy, recording and adherence to applicable guidance where these failures concern neurological observations.

Not included

  • Excludes generic clinical or vital-sign observations that are not specifically neurological observations.
  • Excludes generic training, staffing, documentation or monitoring deficiencies unless the report directly ties them to the neurological-observation process.
  • Excludes failures of escalation or treatment that are not part of carrying out or interpreting required neurological observations.
  • Excludes unrelated observation processes, including psychiatric, prisoner, postoperative or neonatal observations, unless neurological observations are explicitly involved.
Reports
26

Distinct published reports

Individual concerns
33

A report can raise multiple concerns

Date range
2014–2026

First to latest report issue date

Stated actions
55

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Cardiff & Vale University LHB3
Office of the Chief Coroner3
Barts Health NHS Trust2
Care Quality Commission2
Cwm Taf Morgannwg University Local Health Board2
Kent and Medway Mental Health NHS Trust2
Royal London Hospital2
Welsh Government2
Bedfordshire Hospitals NHS Foundation Trust1
Bupa Care Homes1
Bupa UK Provision1
Chief Executive Northern Care Alliance Salford Royal Hospital1
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust1
Doncaster Royal Infirmary1
East Kent Hospitals University NHS Foundation Trust1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. South Wales Central

    AI-generated summary

    Dennis George Redmore · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Dennis George Redmore was admitted to hospital with a blocked catheter and presumed urinary tract infection while receiving palliative treatment for lymphoma. After an unwitnessed fall in hospital on 6 March 2017, he deteriorated, was found to have a subdural haematoma, and died later the following evening. The report identified gaps in neurological observations, delayed response to abnormal observations, and inadequate management to ensure checks were completed; it did not establish that these failures caused or contributed to his death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to carry out neurological observations at the required frequency

    Wider context from the report

    “(1) There where clear failures to monitor the deceased neurologically with gaps of several hours between observations. He should have been monitored every 30 minutes but was in fact, according to the evidence monitored at 20:15, 21:00, 22:00, 23:00, 01:00, 04:00, 07:30 and 08:50. “NEWS” observations were carried out and one was carried out at 06:20 on the morning of the 7th March which revealed an elevation in blood pressure and pulse. That was not acted upon for approximately another hour. The evidence suggested that the observations may have undertaken but not recorded. The clear concern is that observations were not carried out in accordance with local and national guidance. There was no clear evidence in this case that the lack of observations had in fact caused or contributed to the death of Mr Redmore but this must give rise to a concern for the welfare of others. No appropriate management of the nurse responsible for the observations was in place to ensure the checks were carried out. ”

    Source location

    Dennis George Redmore · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Remind staff to follow ABMU neurological observation guidelines and disseminate the guidance through nursing leadership and professional forums.

    Verbatim wording from the response

    “• Staff to be reminded of the need to adhere to the ABMU neurological guidelines”

    Source location

    2017-0315-Response-by-University-Health-Board
    Page 2 · response
    Published 28 November 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit October AMU fall-patient documentation for compliance with neurological observation requirements and identify improvement and support needs.

    Verbatim wording from the response

    “• For the month of October 2017 documentation to be reviewed (audit) on all patients who have sustained a fall on AMU which will include compliance with neurological observations”

    Source location

    2017-0315-Response-by-University-Health-Board
    Page 2 · response
    Published 28 November 2017

    Open published response
  2. Manchester City

    AI-generated summary

    Name not published · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    A 79-year-old woman was admitted to hospital on 15 March 2015 with hypothermia, reduced responsiveness and reduced mobility. She developed pneumonia, sepsis and acute respiratory distress syndrome, and died on 23 March 2015. The principal concerns were failures in investigations and handover, mental-capacity assessment, monitoring and escalation of deterioration, and staffing competence and seniority.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to complete required neurological or general observations

    Wider context from the report

    “5. Ensuring that all neurological and/or general observations are appropriately undertaken, accurately recorded and calculated but also escalated as necessary. It is a fundamental part of basic medical and nursing care that a patient who requires neurological or general observations has them completed in a timely manner, accurately recorded and calculated and then appropriately escalated. This was simply not done and simple systems or protocols could be introduced to ensure that this is completed. It would seem that the primary responsibility for this should be shared between the Nurse in charge of the individual patient and the nurse in charge of the AMU. ”

    Source location

    Name not published · Prevention of Future Deaths report
    Page 5 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to accurately record and calculate neurological or general observations

    Wider context from the report

    “5. Ensuring that all neurological and/or general observations are appropriately undertaken, accurately recorded and calculated but also escalated as necessary. It is a fundamental part of basic medical and nursing care that a patient who requires neurological or general observations has them completed in a timely manner, accurately recorded and calculated and then appropriately escalated. This was simply not done and simple systems or protocols could be introduced to ensure that this is completed. It would seem that the primary responsibility for this should be shared between the Nurse in charge of the individual patient and the nurse in charge of the AMU. ”

    Source location

    Name not published · Prevention of Future Deaths report
    Page 5 · concerns

    Open source report
  3. South Wales Central

    AI-generated summary

    Clive Davies · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Clive Davies, who was generally in poor health and had a history of falls, fell down the stairs at home on 22 August 2016 and sustained serious head and neck injuries. He died in hospital on 30 August 2016; concerns included failures in routine NEWS and neurological observations, including an incorrectly calculated NEWS score and missed observations.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to conduct scheduled neuro observations

    Wider context from the report

    “(1) The evidence revealed that there were generalised failures in relation to routine observations conducted upon Mr Davies – both NEWS observations and “neuro” observations. On the 29th August neuro observations were performed at 0600 hours but were then supposed to be conducted every 4 hours but were not at 10AM 2PM 6PM and 10PM. The final neuro observation was conducted at 11PM and no explanation could be found as to why this had not happened. The last NEWS score was conducted at 1745 on the 29th August but not thereafter. Upon review it appeared that that NEWS score which was undertaken was incorrectly calculated meaning that he was not subject to a medical review when clearly he should have been. It was accepted at the inquest that this was a failure for which no explanation was forthcoming. ”

    Source location

    Clive Davies · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  4. Norfolk

    AI-generated summary

    James Charles MALLETT · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James Charles Mallett, aged 93, was admitted to hospital after a fall at home and later sustained a fatal head injury in a further inpatient fall. Concerns included delayed medical attendance, unclear and untimely neurological observations, inadequate contemporaneous records, insufficient falls prevention, and nursing staff training and experience that were considered inadequate.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to carry out regular and timely neurological observations

    Wider context from the report

    “(2) There was no apparent urgency to secure the prompt attendance of a doctor to assess the patient. The nursing staff, who were described by Sr Snowden as a "junior workforce" did not seem to understand the seriousness of the injury and did not seek senior help from the night team. The nursing staff did not carry out regular and/or timely neurological observations. ”

    Source location

    James Charles MALLETT · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to follow hospital protocol for neurological observation frequency

    Wider context from the report

    “(3) The nursing staff made no contemporaneous notes for a period of five hours on the system so there was little information about the timings of their actions. The doctor did not arrive until over two hours later but did order an urgent CT scan, however when he had the results he then ordered neurological observations be done every two hours which is not as per hospital protocol. ”

    Source location

    James Charles MALLETT · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of nursing staff to carry out accurate neurological observations

    Wider context from the report

    “[1] It became clear during evidence that the nursing staff on duty on 13 November 2016 were not able to understand and carry out proper neurological observations. This became evident when on one set of observations the nurse assessed Mr Mallett's Glasgow Coma scale (GCS) as 3 (lowest score possible) and yet still had equal power in all four limbs which would not have been possible to assess. Some of the observations contradicted each other with no one nurse assessing the patient as 6 on the GCS. ”

    Source location

    James Charles MALLETT · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver Trust-wide neurological-observation training for registered nurses, including competence testing.

    Verbatim wording from the response

    “• A training programme has been devised for Registered Nurses on the undertaking and interpretation of neurological observations. A pack and the slide presentation (teaching tools) has been shared with the teams in the Emergency division with Trust-wide training that commenced on 10th April 2017.”

    Source location

    2017-0075-Response-by-The-Queen-Elizabeth-Hospital-Kings-Lynn-NHS-Trust
    Page 2 · response
    Published 24 March 2017

    Open published response
  5. Black Country

    AI-generated summary

    Mrs Beryl Farmer · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Farmer was admitted to hospital with severe hypocalcaemia and postural hypotension, fell from her bed and sustained facial and head injuries, and was discharged without a documented falls risk assessment. She was readmitted after developing headaches, was diagnosed with a subdural haemorrhage, later developed seizures, and died; concerns included inadequate falls-risk assessment, moving her to an unmonitored bay, limited neurological observations, and no CT head scan after the fall.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient post-fall neurological observations before discharge

    Wider context from the report

    “3. After the fall, only one set of neurological observations were performed before her discharge. ”

    Source location

    Mrs Beryl Farmer · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Reinforce the head-injury and falls-management pathway through face-to-face staff training.

    Verbatim wording from the response

    “We have the necessary policies and procedures in place to manage Head Injuries which present in our Emergency Departments. Equally the management of patients who have fallen during an admission is detailed in policies and guidance for staff. These provide both advice and instruction to staff. Having had this material re-checked by our Medical Director and Chief Nurse, it meets both NICE and NPSA standards and remains suitable. It is available to staff”

    Source location

    2016-0420-Response-by-Sandwell-and-West-Birmingham-Hospitals-NHS-Trust
    Page 1 · response
    Published 19 February 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Issue an internal Patient Safety Notice on neurological observations and linking inpatient falls with head-injury management.

    Verbatim wording from the response

    “through our Intranet web site. Face to face training time will reinforce this pathway in the months ahead. Additionally we will issue a Patient Safety Notice (an internal safety alert) reminding staff of the importance of neurological observations and the link being made between the management of inpatient falls with a head injury and the pathway.”

    Source location

    2016-0420-Response-by-Sandwell-and-West-Birmingham-Hospitals-NHS-Trust
    Page 2 · response
    Published 19 February 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Amend the inpatient falls policy to require post-incident monitoring and link emergency-department and ward standards.

    Verbatim wording from the response

    “We are going to amend our inpatient falls policy. This will help us to ensure that post incident monitoring is undertaken. It will also more clearly link our standards in ED and on the wards. It is unacceptable that in this situation the requested monitoring was discontinued. Our use of Vital Pac and the upcoming installation of our new electronic patient record by Christmas 2017 will provide decision support and alerts to reinforce our standards. These changes will be complete by the end of March 2017.”

    Source location

    2016-0420-Response-by-Sandwell-and-West-Birmingham-Hospitals-NHS-Trust
    Page 2 · response
    Published 19 February 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Install the new electronic patient record to provide decision support and alerts reinforcing inpatient-falls and head-injury standards.

    Verbatim wording from the response

    “We are going to amend our inpatient falls policy. This will help us to ensure that post incident monitoring is undertaken. It will also more clearly link our standards in ED and on the wards. It is unacceptable that in this situation the requested monitoring was discontinued. Our use of Vital Pac and the upcoming installation of our new electronic patient record by Christmas 2017 will provide decision support and alerts to reinforce our standards. These changes will be complete by the end of March 2017.”

    Source location

    2016-0420-Response-by-Sandwell-and-West-Birmingham-Hospitals-NHS-Trust
    Page 2 · response
    Published 19 February 2017

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing head-injury and inpatient-falls policies meet NICE and NPSA standards and remain suitable for staff use.

    Verbatim wording from the response

    “We have the necessary policies and procedures in place to manage Head Injuries which present in our Emergency Departments. Equally the management of patients who have fallen during an admission is detailed in policies and guidance for staff. These provide both advice and instruction to staff. Having had this material re-checked by our Medical Director and Chief Nurse, it meets both NICE and NPSA standards and remains suitable. It is available to staff”

    Source location

    2016-0420-Response-by-Sandwell-and-West-Birmingham-Hospitals-NHS-Trust
    Page 1 · response
    Published 19 February 2017

    Open published response
  6. South Wales Central

    AI-generated summary

    Maurice ISAACS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Maurice ISAACS, who had dementia and other chronic health conditions, was admitted to hospital after deteriorating and suffered multiple falls. He fell from his bed on 12 June 2016, sustained a head injury and died two days later. Concerns included shortcomings in falls-risk assessment, care planning and supervision, as well as failures in carrying out and overseeing neurological observations after the final fall.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure trained staff carry out neuro observations in line with policy

    Wider context from the report

    “(2) After the final fall, shortcomings were identified in the way that the standard "Neuro Observations" were carried out. They were not carried out in line with Trust Policy. They were conducted by a Health Care Assistant, who had not been trained and who failed to conduct one part of the test for a period of six hours. The omission was not spotted by the qualified nurse whose duty it was to oversee the work of the Healthcare Assistant. ”

    Source location

    Maurice ISAACS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of qualified nurse oversight to identify omitted neuro observations

    Wider context from the report

    “(2) After the final fall, shortcomings were identified in the way that the standard "Neuro Observations" were carried out. They were not carried out in line with Trust Policy. They were conducted by a Health Care Assistant, who had not been trained and who failed to conduct one part of the test for a period of six hours. The omission was not spotted by the qualified nurse whose duty it was to oversee the work of the Healthcare Assistant. ”

    Source location

    Maurice ISAACS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Assign responsibility for neurological observations to registered nurses only.

    Verbatim wording from the response

    “The Medicine Clinical Board has undertaken a review of the delegated tasks that are completed by non-registered nursing staff. At this point in time, the Medicine Clinical Board has taken a decision that responsibility for the”

    Source location

    2016-0411-Response-by-Uiniversity-Hospital-of-Wales
    Page 3 · response
    Published 9 February 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review Health Care Support Workers’ clinical skills, including their role in neurological observations.

    Verbatim wording from the response

    “completion of neurological observations will be undertaken by registered nurses only. The UHB is currently reviewing the clinical skills of Health Care Support Workers and this issue which has arisen in Medicine, will be considered as part of that review. All registered nurses are aware of their UHB and NMC requirements to ensure that neurological observations are undertaken as per UHB policy, and make a clinical decision on the need to escalate to the relevant clinician, dependant on the results of these observations.”

    Source location

    2016-0411-Response-by-Uiniversity-Hospital-of-Wales
    Page 4 · response
    Published 9 February 2017

    Open published response
  7. Inner North London

    AI-generated summary

    Margaret Emily TUCK · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Margaret Emily Tuck, who had multiple myeloma, fell at home on 13 October 2015 and again in hospital on 15 October 2015. The report identified concerns about the absence of a falls prevention care plan, unclear nursing responsibility, incomplete post-fall documentation, missing neurological observations, delays in recognising possible bleeding and informing the consultant, and shortcomings in incident reporting and the hospital investigation. The inquest jury determined that her death was caused by a combination of accident and illness.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to conduct required neurological observations after falls

    Wider context from the report

    “3. After her fall, Mrs Tuck was seen by a junior doctor who examined her thoroughly and filled in the medical portion of the post falls checklist. However, the nursing aspect of this form was never completed. The FY1 had wanted a neurological observation to be undertaken in addition to the protocol neurological observations of every 30 minutes, but her note was not wholly clear, and could have been interpreted as seeking only one neurological observation in total. In fact, no neurological observations at all were conducted on the day that Mrs Tuck fell, nor the day after. The FY1 doctor had wanted to speak to the primary nurse before leaving the bedside, but had been unable to find her. The twin nursing failures of documentation and observation might have been avoided if such a conversation had been mandatory, and there had been a simple way of achieving this. ”

    Source location

    Margaret Emily TUCK · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  8. Manchester South

    AI-generated summary

    Ranjan Raman · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    The report states that the deceased was admitted to hospital with low sodium levels and high blood pressure, fell three times, and sustained a head injury followed by a fatal bleed. Concerns included insufficient falls-risk assessment, missing or incomplete neurological observation charts, poor communication between medical and nursing staff, destruction of shift hand-over sheets, and inadequate incident-report details.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to complete or retain neurological observation charts

    Wider context from the report

    “2. The Neurological observation charts were either never completed or had been lost from the notes. ”

    Source location

    Ranjan Raman · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Reissue the neurological-observations flowchart and direct ward leaders to apply its recording requirements after relevant unwitnessed falls.

    Verbatim wording from the response

    “This indicates that the requirement for staff to undertake neurological observations as cited on the flowchart needs to be reinforced and practices monitored to ensure robust implementation of the policy standards.”

    Source location

    R-Mistry-Response
    Page 2 · response
    Published 4 March 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    There is no evidence that neurological observation charts were lost from the records; that inference would be conjecture.

    Verbatim wording from the response

    “The Trust has a Falls Policy in place which clearly includes a flowchart which relates to the requirement to assess the patient following a fall or suspected fall. The Falls Policy and flowchart indicates that neurological observations would only be appropriate where a head injury was indicated or suspected. The Trust acknowledges that in the unwitnessed event involving Mrs Mistry on the 17/02/2016 a head injury could not be ruled out. In this event the flowchart indicates the taking of neurological observations (Unwitnessed fall and was verbalising that she had banged her head). However staff did not commence the charts. There is no evidence to suggest that these charts had been lost from the records. Any inference to this would be conjecture.”

    Source location

    R-Mistry-Response
    Page 2 · response
    Published 4 March 2016

    Open published response
  9. Cardiff and Vale of Glamorgan

    AI-generated summary

    Elsie May Hayward · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Elsie May Hayward was admitted to hospital after a fall at home and was being treated for sepsis. During her admission, she sustained four falls, including a likely fall from her bed that caused a head injury and subdural haematoma; her condition deteriorated and she died three days later. Concerns included overstretched staffing, inadequate post-head-injury observations, and omissions and inconsistencies in clinical records and communication.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to undertake nursing observations in accordance with required procedures and guidance

    Wider context from the report

    “2. Despite clear guidance and directive the nursing observations on the deceased following her head injury were not undertaken in accordance with the Health Boards procedure and the N.I.C.E. national guidance. ”

    Source location

    Elsie May Hayward · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Disseminate head-injury NICE guidance to ward sisters across the Medicine Clinical Board.

    Verbatim wording from the response

    “More recently, Welsh Government has issued Patient Safety Notice PSN/009/April 2015 - Awareness of NICE Clinical Guidelines on head injuries - and this has been issued to all Clinical Boards to remind them of the importance of this particular guidance. Within the medicine Clinical Board, Lead and senior nurses will ensure further dissemination of this information to ward sisters by the end of May 2015.”

    Source location

    2015-0224-Response-by-Cardiff-Vale-University-Health-Board
    Page 3 · response
    Published 19 March 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit known fallers with head injuries for compliance with NICE guidance and UHB falls-management policies.

    Verbatim wording from the response

    “There will be a planned audit by the end of July 2015 of any known patient fallers with a head injury to give assurance that staff are complying with the requirements of the NICE Guidance and relevant UHB policies for the management of patients following falls.”

    Source location

    2015-0224-Response-by-Cardiff-Vale-University-Health-Board
    Page 3 · response
    Published 19 March 2015

    Open published response
  10. Manchester South

    AI-generated summary

    John Michael Matthews · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    John Michael Matthews died from natural causes, with the medical cause recorded as aspiration pneumonia associated with haemorrhagic hydrocephalus and spontaneous subarachnoid haemorrhage. Concerns included triage without the ambulance Patient Report Form, a locum doctor’s inability to access the complete computerised system, failure to institute neurological observations, and an unnecessary and partly unexplained delay in obtaining a head CT scan.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to institute neurological observations

    Wider context from the report

    “3. It was agreed by the ED consultant giving evidence that neurological observations ought to have been instituted, but they were not. ”

    Source location

    John Michael Matthews · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Disseminate learning about vital information handover and neurological observations through meetings, safety huddles and the ED Quality Newsletter.

    Verbatim wording from the response

    “The ED Matron has re-iterated to all nursing staff that vital information must be passed on to the doctors. This has formally been discussed in the sisters’ meeting and at safety huddles. Safety Huddles are times when nurses and doctors meet for handover at the beginning or end of each shift. At these times information is shared about current patients along with any specific department information or to highlight any learning identified following investigations into incidents or complaints. Neurological observation needs have been discussed during these safety huddles, at Sisters’ meetings and shared within the ED Quality Newsletter which is sent to all ED staff.”

    Source location

    2015-0034-Response-by-Stockport-NHS-Trust
    Page 2 · response
    Published 29 January 2015

    Open published response
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Data last updated 7 September 2026