Recurring concern

Unreliable oxygen concentrator safety controls

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First reported 24 Nov 2014•Latest report 26 May 2016

Definition

What this concern includes

Includes failures of controls specifically dedicated to safe oxygen-concentrator operation, including malfunction procedures, oxygen-flow monitoring or alarms, user instructions and required response or escalation when the device fails or oxygen delivery is interrupted.

Not included

  • Excludes generic clinical-equipment availability, maintenance or serviceability deficiencies unless they specifically concern oxygen-concentrator safety controls.
  • Excludes failures involving other oxygen-delivery equipment, such as portable cylinders or oxygen masks, unless the assertion explicitly concerns the oxygen concentrator.
  • Excludes failures limited to prescribing oxygen, selecting an oxygen flow or documenting oxygen therapy when no oxygen-concentrator control is deficient.
  • Excludes generic training, staffing, documentation or communication deficiencies that are not directly tied to safe oxygen-concentrator operation or malfunction response.
Reports
2

Distinct published reports

Individual concerns
3

A report can raise multiple concerns

Date range
2014–2016

First to latest report issue date

Stated actions
1

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

County Durham and Darlington NHS Foundation Trust1
Dolby Vivisol1
Invacare Limited1
Medicines and Healthcare products Regulatory Agency1
Salter Labs1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. County Durham and Darlington

    AI-generated summary

    Mr Matthews · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mr Matthews, who had pneumoconiosis and COPD, was admitted to hospital after being found collapsed and later suffered further cardiac arrests before dying on 19 February 2016. The principal concerns were that oxygen was not prescribed or recorded at the required rate, and that there was no system to ensure the oxygen concentrator was working correctly or that damage to it was promptly reported and investigated.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to specify action when an oxygen concentrator is not working correctly

    Wider context from the report

    “(5) There was no system in place to ensure that the oxygen concentrator was working correctly. It does not state precisely how to check the amount of oxygen delivered by the device, nor does it state what action should be taken if the device is not working correctly. ”

    Source location

    Mr Matthews · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to specify checks of oxygen concentrator output

    Wider context from the report

    “(5) There was no system in place to ensure that the oxygen concentrator was working correctly. It does not state precisely how to check the amount of oxygen delivered by the device, nor does it state what action should be taken if the device is not working correctly. ”

    Source location

    Mr Matthews · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Oxylitre instructions for use provide sufficient pre-use inspection guidance, making additional specific leak-test instructions unnecessary.

    Verbatim wording from the response

    “The IFU states “No leaks are permissible on the device”, and advises the user to visually check the device for cracks before use. A user who identifies a crack should discard the product prior to patient use.”

    Source location

    2016-0276-Response-by-Medicines-and-Healthcare-Products-Regulatory-Agency
    Page 2 · response
    Published 26 July 2016

    Open published response
  2. Surrey

    AI-generated summary

    Gaenor Moore · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Gaenor Moore, who had chronic obstructive pulmonary disease and required an oxygen concentrator with humidifier, became breathless, deteriorated and died at her residential care home after the humidifier cap was not properly engaged, preventing oxygen flow to her nasal cannula. Concerns included the absence of a visual or audible alarm to indicate loss of oxygen flow and training and literature that did not explain the implications of failing to properly engage the humidifier cap.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Absence of a visual or audible alarm indicating loss of oxygen flow to the nasal cannula

    Wider context from the report

    “• The lack of oxygen flow to the nasal cannula as a result of the screw cap to the humidifier not being properly engaged. • Absence of a visual or audible alarm on concentrator machine (product number INV-IRC5PO2AWN) to indicate the loss of oxygen flow to the nasal cannula when the screw cap to the humidifier (manufactured by Salter Labs) was tightened and cross threaded. • Accompanying training and literature did not reference the implications to oxygen flow in the event of failing to properly engage the screw cap to the humidifier. ”

    Source location

    Gaenor Moore · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Assess whether an alarm can detect oxygen-flow loss caused by an improperly engaged humidifier cap.

    Verbatim wording from the response

    “Invacare has however still given consideration to whether it is possible to have either a visual or audible alarm on the concentrator machine that detects the loss of oxygen flow when the humidifier cap is not properly engaged. The company has concluded that as a responsible organisation it has properly assessed the risks to the intended user and has appropriate alarms in place to counter these. Further, it has concluded that an alarm to indicate loss at the humidifier point would be technically complex such that it would introduce unacceptable risks and inconvenience to the end user without any benefits to counter or justify them. Examples of these are:”

    Source location

    2014-0512-Response-by-Invacare
    Page 3 · response
    Published 24 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The humidifier’s existing safety valve and leak-test instructions provide warnings for blockages and leaks, including cross-threading-related leaks.

    Verbatim wording from the response

    “2. Absence of a visual or audible alarm on concentrator machine (product number INV-IRCSPO2AWN) to indicate the loss of oxygen flow to the nasal cannula when the screw cap to the humidifier (manufactured by Salter Labs) was tightened and cross threaded.”

    Source location

    2014-0512-Response-by-Salter-Labs
    Page 3 · response
    Published 24 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The concentrator manufacturer is responsible for addressing the absence of a visual or audible alarm for lost oxygen flow.

    Verbatim wording from the response

    “2. Absence of a visual or audible alarm on concentrator machine (product number INV-IRCSPO2AWN) to indicate the loss of oxygen flow to the nasal cannula when the screw cap to the humidifier (manufactured by Salter Labs) was tightened and cross threaded.”

    Source location

    2014-0512-Response-by-Salter-Labs
    Page 3 · response
    Published 24 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Equipment manufacture and design concerns fall outside the company’s functions, so it cannot respond to them.

    Verbatim wording from the response

    “As stated above, the Company cannot respond on points relating to the manufacture or design of the Equipment. Concerns about these issues should properly be addressed by the manufacturer of the oxygen concentrator and/or humidifier (Invacare (UK) Limited and Salter Labs respectively).”

    Source location

    2014-0512-Response-by-Dolby-Vivsol
    Page 2 · response
    Published 24 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Equipment manufacture and design concerns should be addressed by the relevant manufacturers, Invacare and Salter Labs.

    Verbatim wording from the response

    “As stated above, the Company cannot respond on points relating to the manufacture or design of the Equipment. Concerns about these issues should properly be addressed by the manufacturer of the oxygen concentrator and/or humidifier (Invacare (UK) Limited and Salter Labs respectively).”

    Source location

    2014-0512-Response-by-Dolby-Vivsol
    Page 2 · response
    Published 24 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing alarms detect relevant concentrator faults, comply with applicable standards, and are considered sufficient without additional alarms.

    Verbatim wording from the response

    “The alarms presently on Invacare’s concentrator unit are in place to properly detect the output of oxygen from the unit itself and issues such as power failures, degradation of oxygen quality, blockages in the tubes and overheating of the appliance.”

    Source location

    2014-0512-Response-by-Invacare
    Page 3 · response
    Published 24 November 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    An alarm detecting oxygen loss at the humidifier would be technically complex and introduce unacceptable risks and inconvenience without sufficient benefit.

    Verbatim wording from the response

    “Invacare has however still given consideration to whether it is possible to have either a visual or audible alarm on the concentrator machine that detects the loss of oxygen flow when the humidifier cap is not properly engaged. The company has concluded that as a responsible organisation it has properly assessed the risks to the intended user and has appropriate alarms in place to counter these. Further, it has concluded that an alarm to indicate loss at the humidifier point would be technically complex such that it would introduce unacceptable risks and inconvenience to the end user without any benefits to counter or justify them. Examples of these are:”

    Source location

    2014-0512-Response-by-Invacare
    Page 3 · response
    Published 24 November 2014

    Open published response
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Data last updated 7 September 2026