Recurring concern

Unreliable clinical Early Warning Score systems for deterioration

Pin Get email alerts Request correction

First reported 24 Sep 2013•Latest report 5 Feb 2026

Definition

What this concern includes

Includes failures to obtain, record or repeat required EWS observations; calculate scores accurately; make charts and scores accessible; define monitoring intervals; and initiate review or escalation required by EWS or NEWS thresholds.

Not included

  • Excludes physiological monitoring that is not part of an Early Warning Score system.
  • Excludes failures after a score has been correctly calculated, made available and escalated according to the applicable EWS protocol.
  • Excludes fetal CTG, condition-specific monitoring and non-clinical scoring tools.
Reports
67

Distinct published reports

Individual concerns
94

A report can raise multiple concerns

Date range
2013–2026

First to latest report issue date

Stated actions
138

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care8
NHS England8
University Hospitals Sussex NHS Foundation Trust6
Care Quality Commission4
Barts Health NHS Trust3
Cwm Taf Morgannwg University Local Health Board3
Pennine Acute Hospitals NHS Trust3
Royal College of Paediatrics and Child Health3
Aneurin Bevan University LHB2
Bedfordshire Hospitals NHS Foundation Trust2
Blackpool Teaching Hospitals NHS Foundation Trust2
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust2
Mid and South Essex NHS Foundation Trust2
Royal College of Emergency Medicine2
Royal College of Obstetricians and Gynaecologists2

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Surrey

    AI-generated summary

    Mia Louise Gauci-Lamport · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mia Louise Gauci-Lamport, who had treatment-resistant epilepsy and required full-time residential care, was found cyanotic and unresponsive at around 06.32 hours on 11 September 2023 after not being visually checked when a carer entered her room. Resuscitation was unsuccessful. The report raised concerns about inadequate night-time monitoring, incomplete medical records and insufficient clinical oversight and governance.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to undertake regular Paediatric Early Warning Score assessments

    Wider context from the report

    “2. Medical Care provided to Mia Mia’s medical records at TCT were neither comprehensive nor easy to understand and did not conform to the expected standard in NHS general or hospital practice to ensure accurate and contemporaneous medical care was being reviewed and documented. Mia was a ‘looked after’ child with complex and challenging health needs and could not contribute or make decisions for herself. The independent investigator found regular PEWS (Paediatric Early Warning Scores) assessments were not undertaken to ensure Mia’s well-being despite it being within her care plan. There was no documented evidence that a multidisciplinary clinical review was regularly, if at all, undertaken to ensure Mia’s risk was regularly assessed, appropriate monitoring was in place, and care provision was meeting her needs. Mia was reviewed by a ‘privately-funded’ consultant employed by but working independently of Great Ormond Street Children’s Hospital as and when requested by the medical staff at TCT. The consultant had no terms of reference and did not take responsibility for Mia’s ongoing care and was consulted only in relation to adjustments in her medication for seizure control. Due to financial constraints the consultant’s service level agreement was temporarily terminated and not available from April to October 2023. In this context, Mia was not under a specialist NHS paediatric neuro-consultant to ensure her ongoing medical needs conformed to expected practice nationally and for an independent consultant outside of TCT to have regular oversight and co-ordinate investigations and any further multi-disciplinary management she may need given this progressive life-limiting condition. ”

    Source location

    Mia Louise Gauci-Lamport · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain clear, individualised, regularly updated care plans aligned with Paediatric Early Warning Scores and audit their implementation.

    Verbatim wording from the response

    “○ Individualised Care Plans: We have made certain that care plans are clear, individualised, and regularly updated based on the child’s current needs and challenges and aligned to the PEWS (Paediatric Early Warning Scores). These updates ensure that the monitoring of children is consistent, personalised, and aligned with the latest clinical guidelines. This initial work is complete and is now continuously reviewed and audited in line with our policy and best practice.”

    Source location

    Response from The Children's Trust
    Page 3 · response
    Published 14 October 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct overnight monitoring-practice audits and monthly quality walks to verify compliance with observation policies and care plans.

    Verbatim wording from the response

    “○ Frequency of Monitoring and PEWS Practice Audits: We have implemented new Frequency of Monitoring Practice audits overnight, conducted by Clinical Site Managers. This ensures continued compliance with the monitoring and observations policies. These audits are complemented by monthly quality walks to ensure the consistent implementation of care plans and protocols. This additional assurance mechanism is built into roles and responsibilities and findings from these audits feed into the broader clinical governance framework.”

    Source location

    Response from The Children's Trust
    Page 3 · response
    Published 14 October 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Undertake a comprehensive inspection of the service, including assessment of overnight observations, care planning, clinical monitoring and governance.

    Verbatim wording from the response

    “In December 2023 CQC had received key information and started to plan for an inspection in February. On February 20th to 21st 2024 the CQC undertook a comprehensive inspection of TCT as part of our regulatory response to the notification of Mia’s sad death. The inspection looked at all five key questions of whether TCT is Safe, Effective, Caring, Responsive and Well-led. (Please see attached PDF). CQC do not provide ratings for children’s homes that are registered with Ofsted, as per our policy.”

    Source location

    Response from CQC
    Page 3 · response
    Published 14 October 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Request monthly updates on monitoring-frequency and Paediatric Early Warning System audits to assess ongoing implementation and identify practice gaps.

    Verbatim wording from the response

    “In July 2024 following the coroner’s inquest and information from the independent investigator report, CQC requested monthly updates from TCT regarding the providers audits of frequency of monitoring of children and their Paediatric Early Warning System (PEWS). The audits and actions taken, provided CQC with assurance the leadership team continued to take positive action to address any gaps in practice that the audits identified.”

    Source location

    Response from CQC
    Page 4 · response
    Published 14 October 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Local Authority, not NHS England, is responsible for overseeing the quality of the residential care service because it commissioned the bed.

    Verbatim wording from the response

    “Mia was in a residential care bed, which is commissioned instead by the Local Authority. The commissioning body, in this case the LA, has the responsibility for oversight of the quality of the service. NHSE have provided assurance that their regional team has been working with system and other partners on responding to risks and concerns in a joint approach at this provider, which will be set out in their response. In case of interest, NHSE’s guidance on specialised services can be found here: NHS commissioning » Specialised services.”

    Source location

    Response from DHSC
    Page 2 · response
    Published 14 October 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Some concerns about Mia’s care are better addressed by Tadworth Children’s Trust and the Care Quality Commission.

    Verbatim wording from the response

    “Your Report raises multiple concerns in relation to the medical care and appropriate monitoring of Mia, including concerns regarding the access to clinical consultant care and a lack of adherence to her care plan within the residential care setting at Tadworth Children’s Trust (TCT). Noting you have also sent your Report to TCT and CQC, some of the concerns you raise may be better addressed by those organisations. In this response, I have addressed the matters of concern where NHS England are able to contribute and provide some assurance.”

    Source location

    Response from NHS England
    Page 1 · response
    Published 14 October 2024

    Open published response
  2. Gwent

    AI-generated summary

    Kay SIMMONDS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kay Simmonds attended hospital with signs of sepsis arising from an infected haemodialysis central line, developed septic shock, and died on 22 July 2022. Concerns included an incorrect NEWS score calculation, failure to refer her to a senior medical practitioner, observations not being performed in line with NEWS requirements, and her transfer to a hospital without an available ITU bed.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Incorrect calculation of NEWS scores

    Wider context from the report

    “Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

    Source location

    Kay SIMMONDS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to perform observations in line with NEWS requirements

    Wider context from the report

    “Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

    Source location

    Kay SIMMONDS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to refer patients to a senior medical practitioner in line with the NEWS algorithm

    Wider context from the report

    “Kay Simmonds was admitted to the Emergency Department of the Grange University Hospital on 21/7/2022. At 14:40 a nurse performed observations and calculated her NEWS score. However this calculation was incorrect. As a result Kay was not referred to a senior medical practitioner in line with the NEWS algorithm. Additionally, the observations were not thereafter performed in line with the NEWS requirements. The miscalculation of NEWS and failure to recognise a deteriorating patient can put lives at risk. ”

    Source location

    Kay SIMMONDS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Meet with the digital team to define the requirement and prioritise introducing electronic observations in the Emergency Department.

    Verbatim wording from the response

    “The Urgent Care Division has met with the Health Board’s digital team on 29 August 2024 to discuss the requirement and urgency to introduce CareFlow within the ED, this is now a priority for the Division.”

    Source location

    Response from Aneurin Bevan University Health Board
    Page 2 · response
    Published 21 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Map Emergency Department processes and requirements to support electronic observation implementation.

    Verbatim wording from the response

    “Following the meeting, a member of the digital team attended the ED on 17 September 2024, to map the current processes and requirements and following this visit the digital team are developing an options appraisal to determine how the recording of electronic observations can be recorded within the ED.”

    Source location

    Response from Aneurin Bevan University Health Board
    Page 2 · response
    Published 21 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop an options appraisal identifying the safest, quickest and most cost-effective approach to electronic observations, including licensing and integration costs.

    Verbatim wording from the response

    “Following the meeting, a member of the digital team attended the ED on 17 September 2024, to map the current processes and requirements and following this visit the digital team are developing an options appraisal to determine how the recording of electronic observations can be recorded within the ED.”

    Source location

    Response from Aneurin Bevan University Health Board
    Page 2 · response
    Published 21 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Obtain supplier quotations and prepare a capital bid while seeking funding prioritisation for the electronic observation project.

    Verbatim wording from the response

    “Digital team have made contact with the system suppliers and have received quotes for this work and have also prepared a capital bid and are seeking prioritisation of funding.”

    Source location

    Response from Aneurin Bevan University Health Board
    Page 3 · response
    Published 21 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce an electronic observation and NEWS recording system in the Emergency Department.

    Verbatim wording from the response

    “1. Action that will be taken to introduce an electronic observation and NEWS recording system within the Emergency Department (ED) at the Grange University Hospital (GUH)”

    Source location

    Response from Aneurin Bevan University Health Board
    Page 1 · response
    Published 21 August 2024

    Open published response
  3. Surrey

    AI-generated summary

    Wendy HAMMON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Wendy Hammon was admitted to hospital on 30 August 2022 with abdominal pain, vomiting and a small bowel obstruction caused by adhesions from previous surgery. She developed mesenteric ischaemia and multi-organ failure and died on 9 September 2022. The court was concerned that rising CRP was not recognised, fluid input and output charts were inadequate, and NEWS2 scores were often incomplete, with no reassurance that these matters had been addressed.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Incomplete recording of Early Warning Scores (NEWS2 Scores)

    Wider context from the report

    “3. The Early Warning Scores (NEWS2 Scores) for Mrs Hammon were often incomplete. ”

    Source location

    Wendy HAMMON · Prevention of Future Deaths report
    Page 6 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and update policies and guidance for recognising, escalating, and managing deteriorating patients and sepsis.

    Verbatim wording from the response

    “A Trust wide Deteriorating Patient Working Group has recently commenced to address concerns around recognising, escalating, and managing the deteriorating patient. The group has representation from all clinical areas, medical, nursing, and allied health professionals, practice educators and training leads, and digital leads. The group is focussed on leading improvements in the following areas.”

    Source location

    Response from Ashford and St Peter's Hospitals
    Page 3 · response
    Published 5 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Support and oversee clinical training on observations, NEWS2 scoring, escalation, and abnormal blood-result recognition including CRP.

    Verbatim wording from the response

    “A Trust wide Deteriorating Patient Working Group has recently commenced to address concerns around recognising, escalating, and managing the deteriorating patient. The group has representation from all clinical areas, medical, nursing, and allied health professionals, practice educators and training leads, and digital leads. The group is focussed on leading improvements in the following areas.”

    Source location

    Response from Ashford and St Peter's Hospitals
    Page 3 · response
    Published 5 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and strengthen electronic-record sepsis and NEWS2 escalation tools and alerts.

    Verbatim wording from the response

    “A Trust wide Deteriorating Patient Working Group has recently commenced to address concerns around recognising, escalating, and managing the deteriorating patient. The group has representation from all clinical areas, medical, nursing, and allied health professionals, practice educators and training leads, and digital leads. The group is focussed on leading improvements in the following areas.”

    Source location

    Response from Ashford and St Peter's Hospitals
    Page 3 · response
    Published 5 August 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Monitor deterioration-recognition and escalation quality-improvement projects, including senior review, critical-care referral, and abnormal-result escalation.

    Verbatim wording from the response

    “A Trust wide Deteriorating Patient Working Group has recently commenced to address concerns around recognising, escalating, and managing the deteriorating patient. The group has representation from all clinical areas, medical, nursing, and allied health professionals, practice educators and training leads, and digital leads. The group is focussed on leading improvements in the following areas.”

    Source location

    Response from Ashford and St Peter's Hospitals
    Page 3 · response
    Published 5 August 2024

    Open published response
  4. Nottinghamshire

    AI-generated summary

    Meha Carneiro · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Meha Carneiro, aged five years and seven months, died at Kings Mill Hospital on 5 December 2022 after collapsing in cardiac arrest following an illness involving fever, cough, abdominal pain, diarrhoea and vomiting. The report identified concerns about insufficient trained paediatric nursing staff, inadequate recognition of the seriousness of her condition, insufficient senior review, and ineffective handover and documentation between staff.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    PEWS escalation pathway failing to trigger senior Emergency Department doctor review for scores of 6-8

    Wider context from the report

    “3. Whilst switching from use of POPS to PEWS in ED, is likely to assist in ensuring repeat observations in a sick child, a PEWS of 6-8 only triggers review by a junior rather than a senior ED Doctor, the former less likely to recognise severity of illness and respond appropriately ”

    Source location

    Meha Carneiro · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Install live Nervecentre oversight screens to identify elevated or overdue paediatric observations and support senior monitoring.

    Verbatim wording from the response

    “When considering visibility of observations, a further review was undertaken following the Inquest and it was recognised that the methodology to monitor whether patients were receiving observations at the required frequency in real time required improvement. Within both the major’s area and children’s and young people’s area, large screens which provide a Nervecentre oversight dashboard of a specific task have been installed. The location of these was carefully considered to ensure there was no information governance risk, whilst they were in a location easily visible to departmental staff. Each screen is set to live observation view which enables staff at a glance to identify any patient with an elevated PEWS and the time repeat observations are required in line with PEWS escalation guidance.”

    Source location

    Response from Sherwood Forest Hsopitals NHS Foundation Trust
    Page 3 · response
    Published 15 April 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and circulate the Children and Young People escalation tool, specifying escalation triggers and required actions.

    Verbatim wording from the response

    “In conjunction with changes to visibility of observations, and implementation of a supervisory NIC role the Children and Young People (CYP) escalation tool has been reviewed to ensure there is clear guidance on escalation triggers and the actions required. A copy of the Children and Young People escalation plan within appendix 1 has been circulated to all employees within the ED, however staff have been instructed this is not to be used in isolation and clinical judgement and parental/carer concerns should always be taken into consideration. Use of the updated Children and Young People escalation tool will aid timely escalation of any issues identified, ensure senior support is available and appropriate plans implemented to maintain patient safety.”

    Source location

    Response from Sherwood Forest Hsopitals NHS Foundation Trust
    Page 3 · response
    Published 15 April 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement and disseminate senior review and out-of-hours consultant call criteria for paediatric Emergency Department care.

    Verbatim wording from the response

    “Senior Review and Out of hours ED Consultant Call Criteria have been produced and implemented to provide additional guidance as to when a consultant should be contacted out of hours. This has been shared with all Clinicians. Consultants have confirmed they are engaged and actively promote and encourage staff to contact them for support and guidance. These criteria, set out within appendix 3, are not an exhaustive list and staff are aware that any concerns they feel require discussion with a Consultant must lead to contact being made.”

    Source location

    Response from Sherwood Forest Hsopitals NHS Foundation Trust
    Page 4 · response
    Published 15 April 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Require PEWS scores of 6–8 or a single parameter score of 3 to trigger review by a Tier 3 or above doctor, and cascade the guidance to staff.

    Verbatim wording from the response

    “Following the Inquest, the Trust acknowledged the additional concerns raised by HM Coroner and in conjunction the ED team and Paediatric specialty reviewed national guidance regarding whom a child or young person should be escalated to based upon their PEWS score. The Trust PEWS escalation guidance now states a patient with a PEWS between 6-8 or a single observation in one parameter that scores a 3 will trigger a review by a minimum of a Tier 3 or above Doctor that made aware within 30 minutes of escalation. In addition to acting on PEWS scores and clinical concerns, staff are empowered to escalate parental or carer concerns. This has been reflected in the ED Paediatric Triage Documents. Upon completing the review if the Doctor feels additional support and guidance is required there is always a consultant on call accessible.”

    Source location

    Response from Sherwood Forest Hsopitals NHS Foundation Trust
    Page 5 · response
    Published 15 April 2024

    Open published response
  5. Nottinghamshire

    AI-generated summary

    Tammy Mary Louise WATKINS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Tammy Mary Louise Watkins died on 6 June 2021 after swallowing a plastic twistable crayon that perforated her bowel while she was detained at Rampton Hospital. The principal concerns were failures to risk-assess and manage foreign-body ingestion, recognise and escalate her deteriorating condition, follow NEWS2 requirements, and coordinate an emergency transfer to hospital. The report also identifies poor-quality acute physical healthcare and confusion about emergency medical calls.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Unclear requirements for action according to the early warning score

    Wider context from the report

    “2. Failure to Adhere to the National and Local National Early Warning Score (version 2) Policy This is a repeated theme identified at inquest and in previous Prevention of Future Death reports. Staff remain unclear at the inquest about how frequently vital signs ought to be taken, where and how to record the values, and what action should be taken depending on the score. ”

    Source location

    Tammy Mary Louise WATKINS · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Unclear requirements for the frequency of vital-sign observations

    Wider context from the report

    “2. Failure to Adhere to the National and Local National Early Warning Score (version 2) Policy This is a repeated theme identified at inquest and in previous Prevention of Future Death reports. Staff remain unclear at the inquest about how frequently vital signs ought to be taken, where and how to record the values, and what action should be taken depending on the score. ”

    Source location

    Tammy Mary Louise WATKINS · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Unclear requirements for recording vital-sign values

    Wider context from the report

    “2. Failure to Adhere to the National and Local National Early Warning Score (version 2) Policy This is a repeated theme identified at inquest and in previous Prevention of Future Death reports. Staff remain unclear at the inquest about how frequently vital signs ought to be taken, where and how to record the values, and what action should be taken depending on the score. ”

    Source location

    Tammy Mary Louise WATKINS · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver NEWS2 training to all frontline clinical staff required to undertake the assessment.

    Verbatim wording from the response

    “NEWS 2 training has been delivered to all frontline clinical staff who would be required to undertake this assessment and supports the policy requirements.”

    Source location

    Response from Nottinghamshire Healthcare NHS Foundation Trust
    Page 2 · response
    Published 19 January 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide NEWS2 at-a-glance ward posters and lanyard guidance attachments.

    Verbatim wording from the response

    “In addition to this, at a glance posters are within each of the inpatient wards alongside lanyard attachments to support easy to access guidance when undertaking a NEWS2 assessment. A full audit process around NEWS2 is now in place and is monitored and responded to within normal governance frameworks with current compliance at 98%. Rampton hospital have ensured that senior nursing staff have increased visibility and presence in patient facing areas, to provide’ in action’ learning, role modelling and opportunity to provide direct feedback to colleagues. Clinical supervision is also recognised as a key aid to supporting and developing practice by sharing feedback and providing one to one clinical input to improve practice and aid a culture of learning.”

    Source location

    Response from Nottinghamshire Healthcare NHS Foundation Trust
    Page 2 · response
    Published 19 January 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide clinical supervision through senior Quality Matrons to support NEWS2 practice and continuous learning.

    Verbatim wording from the response

    “In addition to this, at a glance posters are within each of the inpatient wards alongside lanyard attachments to support easy to access guidance when undertaking a NEWS2 assessment. A full audit process around NEWS2 is now in place and is monitored and responded to within normal governance frameworks with current compliance at 98%. Rampton hospital have ensured that senior nursing staff have increased visibility and presence in patient facing areas, to provide’ in action’ learning, role modelling and opportunity to provide direct feedback to colleagues. Clinical supervision is also recognised as a key aid to supporting and developing practice by sharing feedback and providing one to one clinical input to improve practice and aid a culture of learning.”

    Source location

    Response from Nottinghamshire Healthcare NHS Foundation Trust
    Page 2 · response
    Published 19 January 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce scenario-based NEWS2 examples during clinical supervision to assess staff competency around escalation.

    Verbatim wording from the response

    “Having senior Quality Matrons deliver and provide clinical supervision further strengthens this approach and encourages a culture of continuous learning and improvement. Quality Matrons will use clinical supervision to introduce scenario-based examples of patients who require escalation to assess staff members competency around NEWS2.”

    Source location

    Response from Nottinghamshire Healthcare NHS Foundation Trust
    Page 2 · response
    Published 19 January 2024

    Open published response
  6. East London

    AI-generated summary

    Margaret Ann Waylett · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Margaret Ann Waylett underwent surgery for a humerus fracture and developed ongoing low blood pressure and intermittent oxygen requirements. She later suffered a cardiac arrest and died in hospital after, according to the report, necessary medical intervention was not provided. Concerns included failures to provide medical reviews, lack of access to NEWS charts and confusion about responsibility for her care.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of readily accessible NEWS charts and scores during ward rounds

    Wider context from the report

    “(2) The inquest heard that the NEWS charts were not available on the ward rounds. The consultants did not therefore review the charts and were unaware of the frequently raised NEWS scores. The inquest heard that laptops on the ward were unwieldy and time consuming. There were no iPads or vital packs available for the ward team to easily access the NEWS scores. ”

    Source location

    Margaret Ann Waylett · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Increase laptop and iPad availability, verify Cerner compatibility and functionality, and provide computers on wheels for NEWS access.

    Verbatim wording from the response

    “• The above has been supported by laptop and iPad device availability which has been increased, with devices having been tested and confirmed as compatible with Cerner and functional for use. Computers on wheels are also available for use.”

    Source location

    Response from Barts Health NHS Trust
    Page 2 · response
    Published 28 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing access arrangements are considered sufficient to enable doctors to review NEWS data in each clinical area.

    Verbatim wording from the response

    “• The senior medical leadership team in the hospital have made it clear to all doctors in the service that regular review of NEWS data is part of professional standards. A review has confirmed that there is enough access to ensure that this happens in each clinical area.”

    Source location

    Response from Barts Health NHS Trust
    Page 2 · response
    Published 28 December 2023

    Open published response
  7. West Yorkshire Eastern

    AI-generated summary

    Ms Samantha Jade Shillito · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ms Samantha Jade Shillito was significantly unwell when admitted to hospital and underwent an ascitic tap procedure that perforated an artery, causing intra-abdominal bleeding. She deteriorated over the following weekend without medical review or further investigations and died on 27 February 2022. Concerns included missed opportunities to respond to her deterioration, inadequate information about the risks of the procedure and shortcomings in communication with her family.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate, assess and investigate NEWS-triggered deterioration

    Wider context from the report

    “(1) There were no relevant specialist consultants in the hospital on the night of Friday 25/2/22, during Saturday 26/2/22 or on Sunday 27/2/22. Ms Shillito had a NEWS score which should have triggered an escalation of her treatment, but she was neither reviewed, examined properly or subjected to further investigations (such as blood tests and/or a CT scan) to establish the cause of her deterioration. Evidence was heard at the inquest from a consultant hepatologist to the effect that this was a missed opportunity to initiate remedial action when her deterioration could have been halted and her condition improved. ”

    Source location

    Ms Samantha Jade Shillito · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain and improve escalation protocols for recognising and responding to deteriorating patients.

    Verbatim wording from the response

    “The Trust also has escalation protocols in place to recognise when a patient’s condition deteriorates, with appropriate response pathways prescribed. However, we know these protocols require regular review to be assured they are fit for purpose and are continually improved locally, and across the NHS. We undertake ongoing education with our teams of nursing, allied health professions (AHP) staff, and junior doctors so that when deterioration of patients occur, they promptly receive correct specialist input and treatment.”

    Source location

    Response from Mid Yorkshire Teaching NHS Trust
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide ongoing deterioration-response education to nursing, allied health and junior medical staff.

    Verbatim wording from the response

    “The Trust also has escalation protocols in place to recognise when a patient’s condition deteriorates, with appropriate response pathways prescribed. However, we know these protocols require regular review to be assured they are fit for purpose and are continually improved locally, and across the NHS. We undertake ongoing education with our teams of nursing, allied health professions (AHP) staff, and junior doctors so that when deterioration of patients occur, they promptly receive correct specialist input and treatment.”

    Source location

    Response from Mid Yorkshire Teaching NHS Trust
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide a 24/7 Deteriorating Adult Response Team for patients meeting deterioration referral criteria.

    Verbatim wording from the response

    “In addition we have recently introduced the Deteriorating Adult Response Team (DART) previously called the Critical Care Outreach Team (CCOT) as a 24/7 service. This multi professional team provides an initial response when patients with deteriorating NEWS are identified. Guidance for referral includes a NEWS of 7 or more, an increasing oxygen requirement of above 40%, or if there are any concerns about a patient deteriorating (irrespective of their NEWS / oxygen requirement).”

    Source location

    Response from Mid Yorkshire Teaching NHS Trust
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Augment the deteriorating-patient response service with additional capacity.

    Verbatim wording from the response

    “We have augmented this service and also launched the Call 4 Concern patient safety initiative (based on Martha’s rule). This enables a patient or family member to seek help or advice if a patient’s condition deteriorates. A new phone number is publicised on wards which connects to members of DART for a response. Patients and family members can call for help or advice if:”

    Source location

    Response from Mid Yorkshire Teaching NHS Trust
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operate the Call 4 Concern patient-safety initiative, connecting ward calls from patients or families to Deteriorating Adult Response Team members.

    Verbatim wording from the response

    “We have augmented this service and also launched the Call 4 Concern patient safety initiative (based on Martha’s rule). This enables a patient or family member to seek help or advice if a patient’s condition deteriorates. A new phone number is publicised on wards which connects to members of DART for a response. Patients and family members can call for help or advice if:”

    Source location

    Response from Mid Yorkshire Teaching NHS Trust
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Points 1 and 4 of the concerns are not directly relevant to the RCR’s remit or responsibilities.

    Verbatim wording from the response

    “We note that points 1 and 4 in the matters of concern section of your report are not directly relevant to the remit or responsibilities of the RCR. Accordingly, our response focuses on matters 2 and 3.”

    Source location

    Response from The Royal College of Radiologists
    Page 1 · response
    Published 8 December 2023

    Open published response
  8. Norfolk

    AI-generated summary

    Geoffrey Alan WHATLING · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Geoffrey Alan Whatling entered Amberley Hall Care Home for rehabilitation and later became unwell, with deteriorating NEWS2 scores leading to hospital admission on 10 April 2023. He died on 26 April 2023, with the medical cause of death recorded as infective exacerbation of chronic obstructive pulmonary disease, with frailty and old age. Concerns included incomplete food and fluid records, failures to call emergency services when required, inadequate observation frequency, and gaps in care-record documentation and follow-up.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to communicate NEWS2 scores to the 111 call taker

    Wider context from the report

    “3. The evidence so far revealed is that 111 call taker was not made aware Mr Whatling had scored NEWS2 7. ”

    Source location

    Geoffrey Alan WHATLING · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  9. East London

    AI-generated summary

    Marion May Luckraft · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Marion May Luckraft was admitted to hospital with jaundice and died on 17 April 2023 after developing a duodenal perforation following ERCP and pancreatic stent placement, biliary sepsis and shock. The principal concerns were cumulative delays in diagnostic and treatment processes, delayed escalation to high dependency care, fragmented treatment across two hospital sites, and the absence of a clear treatment pathway for biliary sepsis.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to promptly escalate care to a high dependency unit despite a NEWS score of 8

    Wider context from the report

    “2. Following the duodenal perforation suffered by the patient there was a failure to promptly escalate her care to a high dependency unit despite her NEWS score of 8. ”

    Source location

    Marion May Luckraft · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  10. West Yorkshire Eastern

    AI-generated summary

    Carol Ann Hatch · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Carol Ann Hatch underwent repeat hiatus hernia surgery at a private hospital on 31 August 2022 and became unwell overnight. She was transferred to an NHS hospital, treated for septic shock and organ failure for six weeks, and died on 18 October 2022. The report identifies concerns about overnight monitoring, escalation, staffing competence, record-keeping, and delays in investigations and treatment; evidence at the Inquest indicated that the failings contributed to her death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to accurately perform and interpret clinical observations for escalation

    Wider context from the report

    “3. The nurse took observations at times during the night but either omitted some elements or misinterpreted the information with the result that the NEWS scores were inaccurately portrayed. This resulted in missed opportunities to escalate concerns to a doctor, more serious colleagues or the surgeon. ”

    Source location

    Carol Ann Hatch · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide NEWS refresher training to relevant colleagues and conduct regular audits of NEWS compliance.

    Verbatim wording from the response

    “In addition to addressing NEWS training with agency staff, the hospital have ensured a NEWS update refresher has been provided to all relevant colleagues and have conducted regular audits to provide assurance in relation to compliance.”

    Source location

    Response from Spire Healthcare Limited
    Page 4 · response
    Published 7 July 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver training to RMOs on recognising deteriorating patients and signs of gastric perforation.

    Verbatim wording from the response

    “This matter was recognised in the RCA, has been discussed with the RMO and there is a plan in place for training to be delivered to RMOs on recognising signs of a deteriorating patient and recognising signs of gastric perforation. In addition, Spire has received confirmation that the RMO has undertaken a recent appraisal. We refer the Coroner to evidence file relating to the RMO which includes evidence of action taken in relation to this concern.”

    Source location

    Response from Spire Healthcare Limited
    Page 5 · response
    Published 7 July 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide deteriorating-patient training to agency staff through the supplier competency process.

    Verbatim wording from the response

    “As part of the learning from this event, the team at Spire Leeds have shared and discussed the findings in the RCA with this nurse’s agency. The core supplier competency checklist includes requires that agency staff are competent in the management of the deteriorating patient. The new checklist must be signed by the candidate as well as the agency to ensure both are confirming the information is correct.”

    Source location

    Response from Spire Healthcare Limited
    Page 4 · response
    Published 7 July 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce deteriorating-patient stickers for clinical use.

    Verbatim wording from the response

    “ADDITIONAL ACTIONS EVIDENCE”

    Source location

    Response from Spire Healthcare Limited
    Page 11 · response
    Published 7 July 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Display NEWS 2 posters for staff reference.

    Verbatim wording from the response

    “ADDITIONAL ACTIONS EVIDENCE”

    Source location

    Response from Spire Healthcare Limited
    Page 11 · response
    Published 7 July 2023

    Open published response
Back to top

Data last updated 7 September 2026