Recurring concern

Inadequate safety controls for accessible elevated areas in residential and rehabilitation accommodation

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First reported 29 Oct 2021•Latest report 22 Oct 2025

Definition

What this concern includes

Includes failures to assess and control accessible elevated fall hazards within or directly adjoining residential or rehabilitation accommodation, including windows opening onto balconies, accessible roofs, fire escapes and comparable routes, together with dedicated barriers, restrictors, railings, access restrictions, warnings or environmental controls intended to prevent unsafe access.

Not included

  • Excludes the existing narrower concern concerning window fall-prevention controls when the assertion is limited to window restrictors, stays or other window-specific devices without a comparable wider accommodation elevated-area risk.
  • Excludes generic premises maintenance, building safety or individual patient-risk-assessment failures where no accessible elevated area or dedicated fall-prevention control is identified.
  • Excludes bridges, public roads, railway locations, multi-storey car parks and other non-accommodation elevated hazards unless the assertion explicitly concerns the same accommodation-based elevated-area control.
  • Excludes falls or unsafe access outcomes where no continuing deficiency in environmental assessment or dedicated access control is asserted.
Reports
3

Distinct published reports

Individual concerns
5

A report can raise multiple concerns

Date range
2021–2025

First to latest report issue date

Stated actions
6

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Birmingham and Solihull Integrated Care System1
Care Quality Commission1
Clarion Housing Group Limited1
NHS England1
Seascape Homes And Property Limited1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Birmingham and Solihull

    AI-generated summary

    Ricky James MONAHAN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ricky James MONAHAN, a resident of a rehabilitation unit detained under section 37 of the Mental Health Act, died after falling from a height on 18 March 2025. The report identified an unprotected fire escape accessible from the garden and roof, no environmental risk assessment of this access, reliance on individual risk assessments, and a lack of guidelines for protecting fire escapes in rehabilitation settings.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Unprotected fire escapes providing easy access to roofs in rehabilitation settings

    Wider context from the report

    “1. Mr Monahan was in a 10 bedded rehabilitation unit and was detained under S37 of the Mental Health Act. There was an unprotected fire escape at the rear of the building which could be easily accessed from the garden which in turn gave easy access to the roof. No environmental risk assessment had been completed regarding how accessible the fire escape was and how it easily provided access to the roof due to inadequate railings at the top of the staircase. The trust relied on individual risk assessments when considering what controls were required for individual patients when accessing the garden. 2. The inquest heard how there are no current guidelines setting out what protections are required for fire escapes in rehabilitation settings. The lack of any guidelines presents a risk of future deaths and in my view, action should be taken. ”

    Source location

    Ricky James MONAHAN · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of environmental risk assessment of fire escape and roof accessibility

    Wider context from the report

    “1. Mr Monahan was in a 10 bedded rehabilitation unit and was detained under S37 of the Mental Health Act. There was an unprotected fire escape at the rear of the building which could be easily accessed from the garden which in turn gave easy access to the roof. No environmental risk assessment had been completed regarding how accessible the fire escape was and how it easily provided access to the roof due to inadequate railings at the top of the staircase. The trust relied on individual risk assessments when considering what controls were required for individual patients when accessing the garden. 2. The inquest heard how there are no current guidelines setting out what protections are required for fire escapes in rehabilitation settings. The lack of any guidelines presents a risk of future deaths and in my view, action should be taken. ”

    Source location

    Ricky James MONAHAN · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Publish national best-practice guidance promoting person-centred safety assessment, formulation, management and environmental safety planning.

    Verbatim wording from the response

    “NHS England also published the Staying Safe from Suicide: Best Practice Guidance for Safety Assessment, Formulation and Management on 4 April 2025. It promotes a shift towards a more holistic, person-centred approach rather than relying on risk prediction, which can be unreliable because suicidal thoughts can change quickly. Instead, it recommends using a method based on understanding each person’s situation and managing their safety. The purpose of this guidance is to enable mental health practitioners to adopt best practice principles in working with people of all ages to stay safe from suicide. The guidance highlights environmental safety as one of six steps of safety planning, which should include reducing access to or avoiding high risk locations.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Liaise with Birmingham and Solihull Mental Health Foundation Trust about environmental risk assessment and unauthorised roof access from the fire escape.

    Verbatim wording from the response

    “NHS England’s regional mental health team has liaised with the Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) regarding your concerns, including the lack of environmental risk assessment of the fire escape, and particularly its ability to allow unauthorised access to the roof.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Scope revisions to HTM 05-02 fire-safety guidance for healthcare-premises design.

    Verbatim wording from the response

    “NHS England’s Estates Team are currently scoping HTM 05-02, fire safety in the design of healthcare premises, which will be revised imminently.”

    Source location

    Response from NHS England
    Page 3 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Escalate and monitor the development of national guidance on fire-escape protections in rehabilitation settings.

    Verbatim wording from the response

    “The inquest also heard how there are no current guidelines setting out what protections are required for fire escapes in rehabilitation settings. The lack of any guidelines presents a risk of future deaths and therefore action should be taken.”

    Source location

    Response from Birmingham and Solihull NHS
    Page 2 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Request environmental risk assessments and observe ward environments during inspections to assess premises safety.

    Verbatim wording from the response

    “As part of our inspection process, CQC will routinely ask for the most recent environmental risk assessment to provide assurance that providers have made the premises safe for people who use the service. CQC inspectors will also observe the ward environment as part of an inspection. In our inspection in October 2023, CQC found that there were risk assessments in place in all ward areas which removed or reduced any risks they identified. The report in October 2023 does not make specific reference to the external fire escape.”

    Source location

    Response from Care Quality Commission
    Page 2 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing guidance and provider risk-assessment arrangements are considered appropriate to manage fire-escape and roof-access risks.

    Verbatim wording from the response

    “Whilst none of the documents mentioned above specifically refer to fire escapes, secure access to fire escapes should be embedded within the provider’s risk assessments. The clinical risk assessment should cover the patient’s current level of risk (absconding, self-harm etc) and the patient should be supervised according to the level of risk posed.”

    Source location

    Response from NHS England
    Page 4 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Specific environmental risk assessments are not required; providers must instead take reasonable steps to manage health and safety risks.

    Verbatim wording from the response

    “We do not specify that all providers must carry out specific environmental risk assessments, however providers must make sure that the premises and any equipment used is safe and where applicable, available in sufficient quantities. CQC understands that there may be inherent risks in carrying out care and treatment, and we will not consider it to be unsafe if providers can demonstrate that they have taken all reasonable steps to ensure the health and safety of people using their services and to manage risks that may arise during care and treatment.”

    Source location

    Response from Care Quality Commission
    Page 2 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Birmingham and Solihull Integrated Care Service is responsible for addressing the local fire-escape risk assessment in greater detail.

    Verbatim wording from the response

    “I note that your Report is also addressed to the Birmingham and Solihull Integrated Care Service, who will be able to address the position locally in more detail.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 23 October 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Further comment on the specific local risk assessment cannot be provided.

    Verbatim wording from the response

    “Ultimately, there appears to be appropriate guidance in place to ensure that incidents such as this should not happen, however it appears that the local risk assessment did not take the specific risks of the fire escape and access to the roof into account. NHS England is not able to comment further on this and directs the Coroner to the Birmingham and Solihull Integrated Care Service in this regard.”

    Source location

    Response from NHS England
    Page 4 · response
    Published 23 October 2025

    Open published response
  2. Dorset

    AI-generated summary

    Frederick Barrie Dunbavin · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Frederick Barrie Dunbavin, who had dementia and periods of confusion, fell from a wooded area at the Treetop Apartments onto a concrete path and sustained multiple injuries that caused his death. Concerns related to open access to the wooded area, the absence of a barrier and warning signage at the drop, and the continuing risk of life-threatening injuries.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to restrict access from the carpark to the wooded area

    Wider context from the report

    “1. During the inquest evidence was heard that: i. There is open access from the carpark area at The Treetops Apartment complex to the wooded area that Mr Dunbavin accessed before he fell. In addition, there is no barrier between the edge of wooded area and the pathway that runs to the rear of the church hall. Finally, there is no signage to warn that there is a dangerous drop from the edge of the wooded area onto the path below. 2. I have concerns with regard to the following: i. Mr Dunbavin sustained multiple injuries following a fall from the wooded area at the Treetops Apartment complex, having accessed the wooded area from the parking area. There was nothing that prevented him from accessing this area, or warning him of the drop from the wooded area. I understand that no changes have been made subsequent to Mr Dunbavin’s death. Therefore, there remains a risk that access can be easily gained to this area, with a risk of life-threatening injuries should anyone fall from the wooded area to the path below. ”

    Source location

    Frederick Barrie Dunbavin · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  3. Inner North London

    AI-generated summary

    Lorraine KARAT · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Lorraine Karat, aged 68, died after falling from a second-floor balcony outside her flat, possibly while asleep, following heavy drinking. The balcony had a low parapet and no railing, and access from the flat was not restricted by bars or window restrictors. Concerns included the absence of a risk assessment, warnings about unauthorised balcony use, and measures to prevent access to the balcony.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to check unauthorised balcony access

    Wider context from the report

    “2. I was told by Clarion’s group health, safety and wellbeing manager at inquest, that the building manager did not know that there had been any unauthorised use of the balcony. However, the manager did not enter the flat to check, nor was there any evidence that Ms Karat had actually been told that use of the balcony was not authorised, still less been asked about this during her tenancy. ”

    Source location

    Lorraine KARAT · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of risk assessment of flat and balcony access

    Wider context from the report

    “1. No evidence was provided at inquest of a risk assessment having been undertaken of Ms Karat’s flat, most especially including the window that opened over a metre high onto the balcony, thereby rendering the balcony accessible from within the flat. ”

    Source location

    Lorraine KARAT · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Issue staff guidance requiring identification of potentially accessible flat roofs and engagement with the safety team.

    Verbatim wording from the response

    “To ensure that staff are aware of the risks arising from unauthorised flat roof access CHG are issuing guidance to staff as shown in the attached “Dangers of flat roofs - Guidance for staff”.”

    Source location

    2021-0364-Response-from-Clarion-Housing-Group
    Page 2 · response
    Published 4 November 2021

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Private flats cannot be entered randomly to check balcony access, absent specific information reaching CHG.

    Verbatim wording from the response

    “Response: Where Ms Karat lived the flats are the tenants’ private property. There is no right for CHG to enter a flat on a random basis to check if tenants might be accessing a balcony and absent specific information reaching CHG there would be no reason to ask a tenant if they were accessing a flat roof.”

    Source location

    2021-0364-Response-from-Clarion-Housing-Group
    Page 1 · response
    Published 4 November 2021

    Open published response
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Data last updated 7 September 2026