Recurring concern
Unreliable care-planning processes
- Reports that mention this concern
- 120
- Times this concern has been raised
- 141
- Stated actions linked to this concern
- 200
What this concern includes
Includes missing, incomplete, unclear, outdated, uncoordinated, unreviewed or unimplemented formal person-level care plans and established named equivalents such as integrated care or care-and-crisis plans.
What is not included
- Excludes standalone procedural instructions, treatment steps, extubation plans and immediate deterioration-management plans unless the source explicitly identifies them as part of the person's formal care plan.
- Excludes organisational improvement plans, staffing plans and operational contingency plans.
- Excludes discharge planning, risk assessment, family involvement or generic records when that separate control is the concern and formal care-plan reliability is not directly asserted.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 120 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Failure to meaningfully update care plans
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised2
Lack of updating care plans with meetings and decisions about changing needs
Lack of updating care plans to reflect and manage changing needs
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Amc (Penryn) Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Amc (Penryn) Limited
Use the introduced care plan template to record multidisciplinary meeting outcomes and update plans in response to changing needs.
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Amc (Penryn) Limited
Review care plans monthly and amend them to reflect permanent or temporary changes in residents’ needs.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Amc (Penryn) Limited
The new care-plan template and regular review process are relied upon to record multidisciplinary decisions and address changing needs.
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Amc (Penryn) Limited
Monthly care-plan reviews and amendments are relied upon to address changing care needs.
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Concerns raised1
Failure to maintain up-to-date written care and crisis plans
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Norfolk and Suffolk NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Norfolk and Suffolk NHS Foundation Trust
Provide interim and updated written care and crisis plans, including emergency contacts and safety plans after unplanned discharge, with reviews within seven and 28 days.
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Norfolk and Suffolk NHS Foundation Trust
Roll out staff training in care planning and crisis or safety planning to embed the revised care-planning processes.
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Concerns raised1
Failure to regularly update care plans and risk assessments
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Cornwall Partnership NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Cornwall Partnership NHS Foundation Trust
Monitor Community Mental Health Team compliance using dashboards, reports and monthly performance meetings.
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Cornwall Partnership NHS Foundation Trust
Implement structured recording and oversight of staff supervision under the revised Supervision Policy.
-
Concerns raised1
Failure to draft proper care plans
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Department of Health and Social Care
- NHS England
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
NHS England
Check that newly arrived prisoners receive a full health assessment and care plan within seven days, recording checks for healthcare staff.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Department of Health and Social Care
Healthcare providers are responsible for the quality and safety of care provided at HMP Lewes.
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Concerns raised1
Failure to check or audit school allergy care plans and medication boxes
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of care plans addressing identified high fall risk
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Hc-One Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Hc-One Limited
Implement organisation-wide multifactorial falls risk assessments, including reassessment, care planning, documentation and review requirements.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Hc-One Limited
Falls among older people cannot always be prevented, although risks can be minimised and staff responses improved.
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Concerns raised1
Lack of psychiatric input into care plans
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised2
Inadequate and insufficient care plans addressing specific risk issues
Lack of appropriate review and reassessment of care plans
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Zinnia Healthcare Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Zinnia Healthcare Limited
Formulate risk-specific care plans, review them monthly or when needs change, and audit completion and risk management.
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Concerns raised1
Failure to undertake falls prevention care plans
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Beechwood Lodge
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Beechwood Lodge
Add safety-equipment risk assessments to care plans, including whether equipment is used and reasons for non-use.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026