First reported 6 Jan 2014•Latest report 9 Feb 2026
Definition
What this concern includes
Includes failures of controls dedicated to the prisoner transfer process, including pre-transfer risk assessment, transfer handover and information sharing, receiving-prison checks, and continuity of essential prisoner support.
Not included
Excludes generic staffing, training, documentation or communication deficiencies unless they are specifically tied to the safety of a prisoner transfer.
Excludes failures concerning prisoner supervision or care that are unrelated to a transfer.
Excludes general deficiencies in prison healthcare or custody operations without a transfer-specific connection.
Reports
26
Distinct published reports
Individual concerns
43
A report can raise multiple concerns
Date range
2014–2026
First to latest report issue date
Stated actions
62
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
HM Prison and Probation Service11
Ministry of Justice11
NHS England7
Department of Health and Social Care5
Greater Manchester Police2
Oxleas NHS Foundation Trust2
Practice Plus Group2
Serco Group plc2
Bedford Prison1
Belmarsh Prison1
Cardiff Prison1
Cardiff & Vale University LHB1
College of Policing1
Cookham Wood Prison1
G4S1
Ministerial department14
Executive agency11
Prison or young offender institution11
Executive non-departmental public body7
NHS trust5
Police force3
Prison operator3
Independent healthcare provider2
Private limited company2
Type not available2
Local health board1
London borough council1
National policing body1
Non-ministerial department1
Sub-organisation1
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Inner South London
Concerns raised1
Premature closure of ACCTs for newly transferred prisoners before sufficient review, assessment and communication
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Implement ACCT version 6 across the prison estate, strengthening multidisciplinary reviews, information sharing, support-action oversight, post-closure monitoring and transfer procedures.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 13 October 2021.
Action
Share a learning bulletin with all establishments and publish it on the HMPPS intranet to improve communication and information sharing when transferring prisoners on open ACCTs.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 13 October 2021.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
Position
Responsibility for the ACCT process lies with HMPPS, which has responded on this matter.
Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
ACCT processes are sufficient, so a mandatory period before closing an ACCT should not be imposed.
Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
Effective ACCT risk assessment and completed support actions make mandatory monitoring after transfer on an open ACCT unnecessary.
Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Worcestershire
Concerns raised1
Failure to hold an ACCT Case Review immediately before transfer
This report raised 17 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Lancashire and Blackburn with Darwen
Concerns raised5
Failure to record transfer decisions and pre-transfer checks
Failure to assess risk before prisoner transfer
Failure to interview transferred prisoners and provide distraction materials on reception
Failure to provide receiving wings with relevant prisoner risk information during transfer handover
Failure to assess risk on reception and after transfer
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Manchester City
Concerns raised5
Inappropriate minimisation of prisoners’ illness or vulnerability during transfer decisions
Failure to provide coordinated interpreted communication about prisoner transfers
Failure of staff to understand transfer rationale and destination suitability
Failure to ensure prisoners understand transfer reasons and destination regimes
Failure of receiving-wing staff to attend final ACCT case reviews before transfer
This report raised 16 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Improve interpretation-service use at HMP Manchester by providing conference-style telephones for case reviews.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 8 January 2020.
Action
Complete changes to the redesigned ACCT form and guidance and roll them out across the prison estate.
Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 8 January 2020.
Action
Hold and document ACCT case reviews before prisoner location moves, with receiving-location representation and transfer of relevant information.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 8 January 2020.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
The healthcare provider is responsible for responding separately to concerns about clinical issues.
Stated by HM Prison and Probation ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Manchester South
Concerns raised1
Failure to search prisoners before transport
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Deliver Transportation of Detained Persons procedure content in the foundation course for all newly appointed Student Police Officers.
Stated by Greater Manchester PoliceStated completedThe respondent said that this action was complete when they made their response on 9 September 2019.
Action
Review and incorporate relevant transportation-procedure components into annual Personal Safety Training for operational police officers and staff.
Stated by Greater Manchester PoliceStated in progressThe respondent said that this action was in progress when they made their response on 9 September 2019.
Birmingham and Solihull
Concerns raised1
Failure to review information about prisoners entering the prison
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Surrey
Concerns raised1
Delays in transferring prisoners to secure hospitals under s.47 of the Mental Health Act 1983
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.9
Action
Complete the review of guidance on prisoner transfer and remission under sections 47 and 48 of the Mental Health Act.
Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 17 May 2019.
Action
Submit revised prisoner transfer and remission guidance for public consultation.
Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 17 May 2019.
Action
Implement the revised prisoner transfer and remission guidance nationally after consultation.
Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 17 May 2019.
Action
Conduct annual audits benchmarking prisoner transfer and remission data, including the current audit cycle.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2019.
Action
Develop improved performance management through increased collection and analysis of transfer pathway data.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2019.
Action
Disseminate identified good-practice examples from prison-to-mental-health transfer pathways nationally.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2019.
Action
Conduct demand and capacity reviews for adult high-, medium- and low-secure mental health services.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2019.
Action
Roll out nationally the provider-led management of adult medium- and low-secure service budgets and whole-pathway responsibility.
Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 17 May 2019.
Action
Develop a prison transfer service within a secure inpatient service to provide dedicated transfer and remission capacity.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 May 2019.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.4
Position
The report does not establish the extent to which delayed transfer contributed to the death.
Stated by Department of Health and Social CareDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Position
NHS England is responsible for commissioning prison healthcare and secure mental health beds, so it must respond in detail.
Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
The Mental Health Act sets no transfer deadline, and the proposed 14-day target was guidance rather than an accepted statutory requirement.
Stated by NHS EnglandDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Position
Secondary mental health providers and CCGs hold responsibility for planning or commissioning relevant local mental health pathways and beds.
Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Manchester North
Concerns raised2
Lack of national guidance on late prison transfers and cut-off points
Inadequate weekend mental health staffing and risk assessment for late prison transfers
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
Action
Instruct Governors not to enter local agreements accepting transferred prisoners on Fridays.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Action
Strengthen first-night procedures by monitoring every new arrival for 72 hours, including random welfare checks during lock-up periods.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Action
Open a Challenge Support and Intervention Plan for new prisoners segregated before transfer.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Action
Require healthcare staff to notify the Orderly Officer when new arrivals miss appointments and record follow-up actions when prisoners refuse attendance.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Action
Issue HMP Haverigg staff a reminder to confirm transfers with Healthcare so medical records are promptly reassigned and available on arrival.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
Existing weekday transfer schedules, advance warnings and exceptional weekend transfers are considered sufficient; removing Friday transfers would increase pressure and late arrivals.
Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
NHS England is responsible for responding directly to concerns about healthcare processes and mental healthcare provision.
Stated by HM Prison and Probation ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Hertfordshire
Concerns raised1
Delays in transferring prisoners in acute mental health crisis to suitable secure hospitals
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.11
Action
Conduct and maintain national annual audits benchmarking prisoner mental-health transfers and remissions.
Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Action
Use audit findings to identify delays, develop best practice and improve escalation processes, including through a standardised information template.
Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 10 May 2019.
Action
Develop improved performance management and capability for the prisoner mental-health transfer pathway.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 10 May 2019.
Action
Identify and disseminate national good-practice examples and service expectations through a scheduled transfer and remission conference.
Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 10 May 2019.
Action
Revise the Good Practice Guidance to clarify and standardise transfer and remission processes.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 10 May 2019.
Action
Submit the revised transfer and remission guidance for public consultation before national implementation.
Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 10 May 2019.
Action
Conduct demand-and-capacity reviews and reconfigure adult low- and medium-secure services to improve geographical access, capacity and throughput.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 10 May 2019.
Action
Pilot specialist forensic community-care models and collaborative commissioning approaches to increase local ownership of the pathway.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 10 May 2019.
Action
Undertake a strategic demand-and-capacity review of adult high-secure services.
Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 10 May 2019.
Action
Review the adult high-secure service specification through stakeholder co-design and co-production.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 10 May 2019.
Action
Implement nationally the revised integrated prison mental-health service specification, including seven-day provision, quality standards and local transfer-remission navigator functions.
Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 10 May 2019.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
NHS England is responsible for commissioning prison healthcare and specialist secure mental health beds.
Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Bedfordshire and Luton
Concerns raised1
Lack of Wing Transfer documentation conveying past ACCTs and risk factors
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Issue Bedford guidance requiring staff to share prisoner risk information during location changes verbally, on NOMIS and in wing observation books, with monthly recording checks.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 27 November 2017.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Existing policy requires recording and sharing prisoner risks and needs before location changes through wing books, NOMIS and verbal communication.
Stated by HM Prison and Probation ServiceExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.