Recurring concern

Unreliable authorisation and documentation of departures from clinical plans and standards

First to latest report 9 Oct 2015 — 25 Apr 2024

Reports that mention this concern
3
Times this concern has been raised
4
Stated actions linked to this concern
2

What this concern includes

Includes failures to recognise, justify, document, authorise or review departures from a patient's management plan, recognised clinical pathway or best-practice timeframe when the departure is clinically significant and requires accountable oversight.

What is not included
  • Excludes ordinary clinical variation or justified deviation where the rationale and appropriate authorisation are reliably documented.
  • Excludes generic clinical-record, staffing or communication deficiencies that are not directly tied to a clinically significant departure from an established plan or standard.
  • Excludes failures to follow a plan or standard where no departure, exception or deviation is identified.
  • Excludes failures occurring after a departure has been appropriately authorised and documented, including separate treatment, monitoring or escalation failures.

Reports and published responses 3 reports

See individual reports that have raised this concern, and the actions taken in response

  1. Leicester City and South Leicestershire

    AI-generated summary

    Ash BANNISTER · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ash Bannister, a 16-year-old who was gender neutral, died in a residential care home on 7 August 2021 after being found hanging. Principal concerns included the removal of Ash’s personal Ligature Risk Assessment without documented reasons, inadequate documentation and communication, inconsistent waking-night cover, failure to follow the support plan, staff training gaps, and an investigation process described as not fit for purpose.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of documentation explaining or justifying care plan deviations

    Wider context from the report

    “I heard evidence to confirm there was no documentation created by United Children’s Services to detail the date on which Ash’s Ligature Risk Assessment was deemed to be no longer required or to explain the rationale behind the making of that decision. There is no documentation to explain or justify the deviation from Ash’s care plan on the morning that Ash died. Further, the Court heard evidence to confirm that there was little or no communication of Ash’s historic Child Sexual Exploitation risk between the two United Children’s Services care homes when Ash moved from The Oaks to The Laurels in July 2020. Lack of documentation and poor communication is a concern. ”

    Source location

    Ash BANNISTER · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  2. Manchester South

    AI-generated summary

    Shirley Anne Nightingale · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Shirley Anne Nightingale died at Tameside General Hospital on 20 May 2019 after a catastrophic gastrointestinal bleed. The report identified concerns about the lack of clear systems for prioritising urgent endoscopies, following up requests, and recording or authorising departures from recommended timescales.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a system requiring suitably experienced clinician agreement for departures from recognised best practice timescales

    Wider context from the report

    “3. When a decision was made to depart from the recognised best practice timescales the rationale was not recorded and there was no system to ensure that a suitably experienced clinician agreed with the decision. ”

    Source location

    Shirley Anne Nightingale · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to record the rationale for departing from recognised best practice timescales

    Wider context from the report

    “3. When a decision was made to depart from the recognised best practice timescales the rationale was not recorded and there was no system to ensure that a suitably experienced clinician agreed with the decision. ”

    Source location

    Shirley Anne Nightingale · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  3. Newcastle upon Tyne

    AI-generated summary

    Patrick Joseph Carrick · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Patrick Joseph Carrick underwent laparoscopic high anterior resection for colorectal cancer on 23 January 2012 and subsequently deteriorated, later dying from a rare but recognised complication of the surgery. Concerns included a significant unexplained departure from his management plan during rapid deterioration, failure to action blood analysis results, inadequate monitoring, delays in administering antibiotics, and inadequate completion of nursing and medical notes.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to follow or explain departures from a patient's management plan

    Wider context from the report

    “(1) There was a significant departure from a patients management plan without explanation (2) The above was compounded as it occurred in a period of rapid deterioration (3) Crucial blood analysis results were not actioned (4) Inadequate completion of nursing and medical notes ”

    Source location

    Patrick Joseph Carrick · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct monthly spot audits of surgical-ward patients’ management plans, documentation and observation compliance.

    Verbatim wording from the response

    “All staff are aware of the importance of following a management plan. In order to check if management plans are being followed Matrons carry out monthly spot audits on a minimum of 5 patients on all surgical wards across the Trust. These audits check if documentation is being completed correctly, such as NEWS, fluid and urine output charts, and will identify if management plans are not being followed; such as observations not being carried out within the agreed timeframe.”

    Source location

    2015-0374-Response-by-Northumbria-Health-Care-NHS-Trust
    Page 1 · response
    Published 9 October 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Run daily ward-round safety huddles using the STOP system to review high NEWS scores, concerns and management plans, including critical-care escalation.

    Verbatim wording from the response

    “In addition to the above, the Trust now runs daily safety huddles on ward rounds that include a "STOP" system where patients with a high NEWS score or a particular concern are discussed and management plans are reviewed. This includes a discussion as to whether there is a need to involve others such as critical care.”

    Source location

    2015-0374-Response-by-Northumbria-Health-Care-NHS-Trust
    Page 2 · response
    Published 9 October 2015

    Open published response

Actions and positions describe what organisations say in published responses. Implementation is not independently verified.

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Data last updated 7 September 2026