Recurring concern

Inadequate competence of personnel conducting formal safety risk assessments

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First reported 20 Jul 2015•Latest report 1 Jun 2026

Definition

What this concern includes

Includes deficiencies in training or competence assurance for personnel whose assigned function is to conduct or document a formal assessment of safety hazards and determine the safeguards required.

Not included

  • Excludes general staff safety training, emergency-response knowledge and process competence when the source does not identify an assigned formal safety risk-assessment function.
  • Excludes clinical assessment, Mental Health Act assessment, mental-capacity assessment and diagnostic or scoring processes merely because they consider risk.
  • Excludes failure of the underlying risk assessment or safeguard when no training or competence deficiency among its responsible assessors is identified.
Reports
13

Distinct published reports

Individual concerns
15

A report can raise multiple concerns

Date range
2015–2026

First to latest report issue date

Stated actions
24

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust2
Ministry of Defence2
Birmingham Community Healthcare NHS Foundation Trust1
Capital Care Group Limited1
Care Quality Commission1
Chief Fire and Rescue Adviser1
Clarendon Nursing Home1
Department of Health and Social Care1
Essex Partnership University NHS Foundation Trust1
Home Office1
London Borough of Croydon1
Mac Skip Hire Limited1
Maurice Mason Limited1
Merthyr Tydfil County Borough Council1
Surrey County Council1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Essex

    AI-generated summary

    Katharine Emma Corrigan · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Katharine Emma Corrigan, a patient detained under the Mental Health Act, died by suicide after failing to return from unescorted leave on 22 July 2023. The report identifies concerns about failures in the management and recording of Section 17 leave, inadequate risk assessments and care planning, staffing and oversight, and failures concerning access to recognised treatment for a pre-existing hormonal imbalance.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure staff understand Section 17 Leave requirements and conduct required risk assessments

    Wider context from the report

    “2. Policies and protocols on section 17 Leave granted under the Mental Health Act (Section 17 Leave) were not properly understood by all staff and the required risk assessments were not conducted by appropriately qualified and trained staff. ”

    Source location

    Katharine Emma Corrigan · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report
  2. Hampshire, Portsmouth and Southampton

    AI-generated summary

    Naomi Aylott · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Naomi Aylott died on 12 September 2024 after jumping from a railway bridge with the intent to end her own life, following a period of poor mental health and previous suicide attempts. Concerns included that she was not seen face to face by her care co-ordinator, formal risk assessments and care planning were not completed, risk-assessment training and auditing were inadequate, and family involvement during telephone-based care had not been properly considered.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate training on risk assessments

    Wider context from the report

    “2. I am concerned that within the Andover CMHT the training around risk assessments and the auditing of compliance with risk assessment policy is not adequate. In relation to Naomi I heard evidence that the completion of formal risk assessments was not carried out in accordance with the CMHT policy. I heard evidence that Andover CMHT had undergone risk assessment training at around the time they were involved in Naomi’s care. Despite this no formal risk assessments were completed. In addition I heard that the process for auditing risk assessment compliance had not identified this failure in respect of Naomi’s care. I also heard evidence that the Andover CMHT had requested further training from the Hampshire and Isle of Wight Trust but that this had not taken place. ”

    Source location

    Naomi Aylott · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver bespoke risk-management training sessions to community mental health teams, including Andover.

    Verbatim wording from the response

    “Pending the roll out of our new risk management training programme, community mental health teams (including Andover) have received bespoke risk management training sessions delivered on a team-by-team basis at their local team base.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare
    Page 3 · response
    Published 20 October 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a standardised organisation-wide mental-health risk-management training programme.

    Verbatim wording from the response

    “To ensure that they are as confident as possible in this field, a formal programme of risk management training has recently been developed for staff working in mental health services. This will standardise the offering across the organisation and will act as a refresher for staff. The roll out will commence in quarter 4 of 2025/26 with a ‘train the trainers’ approach, followed by a full programme of training delivery starting in quarter 1 of 2026/27.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare
    Page 3 · response
    Published 20 October 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Roll out the standardised risk-management training programme using a train-the-trainers approach followed by full staff delivery.

    Verbatim wording from the response

    “To ensure that they are as confident as possible in this field, a formal programme of risk management training has recently been developed for staff working in mental health services. This will standardise the offering across the organisation and will act as a refresher for staff. The roll out will commence in quarter 4 of 2025/26 with a ‘train the trainers’ approach, followed by a full programme of training delivery starting in quarter 1 of 2026/27.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare
    Page 3 · response
    Published 20 October 2025

    Open published response
  3. Worcestershire

    AI-generated summary

    Margaret Dorothy MEDLICOTT · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Margaret Dorothy Medlicott, who lived with dementia, sustained a severe head injury after being deliberately pushed by another resident at Haresbrook Park Care Home on 23 April 2020. She died in hospital from complications of that injury on 3 May 2020. Concerns included the admission of residents despite agreed restrictions, failures to complete proper risk assessments and care plans, and whether staff were trained and supported to question unsafe decisions.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of proper staff training in risk assessment and care planning

    Wider context from the report

    “2) Despite being aware of concerns about the behaviour of both Mrs. Medlicott and the other resident both before and shortly after their respective admissions to the care home, staff there failed to complete proper risk assessments and care plans addressing the risks posed by each of them to themselves and to others. Those failures were accepted, but the inquest heard no satisfactory explanation as to why they might have occurred. There is therefore concern that the staff concerned, and perhaps other staff at the care home, have not received proper training in how to carry out these important tasks. ”

    Source location

    Margaret Dorothy MEDLICOTT · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Train staff in PCS and mandatory care-documentation subjects, with refresher or repeat training where standards are not met.

    Verbatim wording from the response

    “All staff are trained on PCS at their induction. This training is conducted by review of videos and use of the system in 'TUTOR' mode.”

    Source location

    Response from Capital Care Group
    Page 6 · response
    Published 4 August 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Complete organisation-wide audits of care documentation to establish baselines and identify lessons for training, tools, governance and further audit scheduling.

    Verbatim wording from the response

    “To ensure organisation oversight, the organisation's compliance manager is completing a full audit of all Homes care documentation. This was completed for Haresbrook Park Care Home on 22 August 2025. The results have been shared with the Home Manager and all staff will be addressed at a mandatory Home-wide meeting on 24 September 2025. Beyond organisation oversight, the audit has allowed the compliance manager to obtain each Home's baseline and then work to generate an”

    Source location

    Response from Capital Care Group
    Page 6 · response
    Published 4 August 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing electronic systems, training, audits and governance are considered sufficient to support robust risk assessments and care documentation.

    Verbatim wording from the response

    “The Home is now benefitting from a fully integrated electronic care system, namely PCS (Person-Centred Software). The maintaining of care documentation, including risk assessments, in one place allows for one point of reference for all members of staff.”

    Source location

    Response from Capital Care Group
    Page 5 · response
    Published 4 August 2025

    Open published response
  4. Hampshire, Portsmouth and Southampton

    AI-generated summary

    Samantha Kate YOUNG · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Samantha Young died at home on 20 November 2023 after intentionally taking her own life by hanging. She had a history of mental health difficulties, previous suicide attempts, and worsening condition amid significant stress. The concerns included insufficient training for agency staff in risk assessments and inadequate contact and communication with patients’ families and friends.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of risk-assessment training for agency staff

    Wider context from the report

    “A. Assessment of the risk that a patient poses to themselves or others is clearly a cornerstone of the work of an NHS Trust dealing with mental health. At the material time there was a lack of any training as to compilation of risk assessments. I was informed by a senior manager of Hampshire and Isle of Wight Healthcare NHS Trust that with the translation of Southern Health NHS Foundation Trust into the new Hampshire and Isle of Wight Healthcare NHS Foundation Trust that issue of training is being addressed. However it emerged at the inquest that there do not appear to be any firm plans to train agency staff. Agency staff form a significant percentage of frontline staff. ”

    Source location

    Samantha Kate YOUNG · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop and roll out a standardised risk-management training programme across mental-health services, including access for long-term community agency staff.

    Verbatim wording from the response

    “As was described in evidence at the inquest, a programme of risk management training is being developed for staff working in mental health services in order that this is standardised across our relatively new organisation. The finer details of the programme and practical elements such as mode and duration of delivery are being worked through, and the intention is to roll the programme out across the organisation in 2026.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver bespoke risk-management training to community mental-health teams, open to substantive and agency staff.

    Verbatim wording from the response

    “Pending the roll out of our new risk management training programme for our staff, community mental health teams are now receiving bespoke risk management training sessions delivered on a team-by-team basis at their local base. These sessions are open to both agency and substantive staff.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Agree risk-management training materials with contracted agencies and require signposting before long-term community placements.

    Verbatim wording from the response

    “Work is also underway to agree what training material can be shared with the agencies we contract with in order for them to signpost this to staff who are due to be starting on our longer-term placements. By way of an example, at the end of August 2025, NHS England released an e-learning programme called Staying Safe from Suicide. It is accessible for all staff including those working in the private or voluntary sectors. We intend to make this one of the training modules that the agencies we work with will need to signpost staff to prior to them accepting a community placement with us.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Consider additional pre-course risk-management material and pass any identified material to contracted agencies.

    Verbatim wording from the response

    “In planning the delivery of our new risk management training programme we will also consider what other ‘pre-course’ material it would be useful for staff to have reviewed. Any additional material identified will be passed to agencies in the same way as above.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Ask agencies to ensure transient agency staff have maintained risk-management competence.

    Verbatim wording from the response

    “Whilst the above steps will ensure our long-term community agency staff are on a similar footing to Trust employees in respect of risk management training, the situation is admittedly more complex with our more transient agency workforce. These are staff who might have as little contact as attending a ward for a single shift with very short notice and who do not then work for the Trust again for several months. This staff group do not undertake the type of risk formulation and management that our longer-term community agency nurses do. We will be asking the agencies we work with to specifically ensure that these staff have maintained their competence in risk management but need to be upfront about the fact that logistically the other measures described above are not possible to take with this group.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Consider ways to better support agency staff to develop risk-management skills.

    Verbatim wording from the response

    “I have been informed by the Trust that the position in respect of agency staff and training is a complex one as agency nurses are employed by their agencies and typically do not have access to the in-house training programmes of the NHS Trusts they work at, for a number of logistical and financial reasons. However, given the specific focus on risk management arising from this case and more generally, the Trust is considering ways in which it can better support agency staff to develop in this area.”

    Source location

    Response from Department for Health and Social Care
    Page 1 · response
    Published 28 July 2025

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    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Providing the full Trust training programme to all agency staff is not feasible because of logistical constraints, transience and additional cost.

    Verbatim wording from the response

    “The position in respect of agency staff and training is a complex one. On the one hand, agency nurses are not our employees and often are a very transient part of the workforce. They are employed via their agencies and typically do not have access to the in-house training programmes of the various NHS Trusts they work at for a number of logistical and financial reasons.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Agencies are responsible for ensuring agency nurses receive appropriate training, while registrants must maintain their own continuing professional development.

    Verbatim wording from the response

    “By virtue of choosing to work via an agency, their access to training will typically not be through a single training department as would primarily be the case for staff employed by the NHS. Instead, whilst many agencies will provide access to statutory and mandatory training, it is the responsibility of the agency nurses to maintain their continuing professional development beyond this by accessing any additional training they may deem necessary. This can be from a multitude of different routes including accessing private training providers, freely available e-learning programmes or through professional journals, attending conferences/workshops etc. This onus on registrants to take responsibility for remaining competent in their area of practice is clearly set out in the Nursing and Midwifery Council’s Code of Conduct.”

    Source location

    Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust
    Page 2 · response
    Published 28 July 2025

    Open published response
  5. South Wales Central

    AI-generated summary

    Valerie HILL · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Valerie HILL died from pneumonia following a fall that caused a periprosthetic femur fracture, with COPD and frailty of old age contributing. She had remained on the floor for over 14 hours awaiting an ambulance after falling at Ty Bargoed Care Home. The report raised concerns about the identification, documentation and mitigation of falls risks, staff training, completion and oversight of risk assessments, and ambulance handover and patient-flow systems.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of effective staff training in falls-risk identification, documentation and mitigation

    Wider context from the report

    “(2) The material provided at, and post Inquest is absent in evidencing that staff at Ty Bargoed receive any specific, relevant, or effective training in respect of the identification & documenting of falls risks to residents, and the mitigation that can be put in place to reduce those risks. In particular, how the assessments ought to be approached and completed. The material filed, largely relates to employee safety in being able to move and handle residents appropriately. That, I understand is not the aim of the All-Wales NHS Patient Moving and Handling Assessment Documents I was taken to at the Inquest. ”

    Source location

    Valerie HILL · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop and deliver additional training on the falls guidance, multifactorial assessment and post-fall summary documents.

    Verbatim wording from the response

    “13. There will be additional training as to the newly created Prevention and Management of Falls Guidance, the Multifactorial Falls Assessment document and the Post Fall Summary document. Once again, this is an ongoing process, but there is a meeting arranged on Friday 5th September with the Council’s Health and Safety officer and Manual Handling trainer to discuss the development of this training programme.”

    Source location

    Response from Merthyr Tydfil County Borough Council
    Page 4 · response
    Published 30 June 2025

    Open published response
  6. Birmingham and Solihull

    AI-generated summary

    Carol Ann CLEMENTS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Carol Ann CLEMENTS was a resident at Perry Trees Centre following surgery for a hip fracture. She was incorrectly assessed as being at medium rather than high risk of falls, fell unwitnessed, and sustained a further hip fracture. She later developed pneumonia and sepsis and died in hospital on 23 October 2022. The concerns included gaps in enhanced supervision training, induction and falls-risk assessment training for staff including agency staff, and audits that checked compliance but not correctness.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate falls risk assessment training during staff induction

    Wider context from the report

    “2. Falls risk assessment training is on the essential role training programme, however, I am concerned that this area is not covered suitably on induction of staff to the centre. This leaves a gap, particularly with agency staff, and I am not satisfied that with the current processes, agency staff will be fully versed on the completion of these risk assessments. ”

    Source location

    Carol Ann CLEMENTS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Create an action plan covering falls assessment, enhanced supervision training and falls-risk-assessment auditing.

    Verbatim wording from the response

    “An in-depth action plan has been created around improvement to our falls assessment training, our enhanced supervision training, and how audit falls risk assessments, led by the Divisional Director of Nursing and Therapies for the Adult & Specialist Rehabilitation (A&SR) Division. This will set out both the Trust wide and divisional actions required to address your concerns, along with agreed action owners and timescales for delivery. This action plan will be submitted to the Chief of Nursing and Therapies for approval by 25 July 2023.”

    Source location

    Response from Birmingham Community Healthcare NHS Foundation Trust
    Page 1 · response
    Published 2 June 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver an Essential to Role training week for new starters within two months of commencing, including falls and enhanced supervision training.

    Verbatim wording from the response

    “The Division will hold an Essential to Role training week which will follow the new starter’s Induction week. The aim is for all new starters to complete the Essential to Role training week within 2 months of commencing in post. Falls training, including Enhanced Supervision training will be incorporated into this programme. The division are also undertaking a review of how we robustly oversee this competency with all existing staff.”

    Source location

    Response from Birmingham Community Healthcare NHS Foundation Trust
    Page 2 · response
    Published 2 June 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update temporary-staff ward induction checklists to include essential falls-risk-assessment and falls-prevention content.

    Verbatim wording from the response

    “Each ward has a local induction checklist for temporary staff (bank and agency) who have not worked on the ward previously. The Lead Matron has reviewed the induction checklist to ensure that essential elements of Falls Risk Assessments and Falls Prevention are included. Auditing of this checklist will be the responsibility of each Matron and discussed as part of the Inpatients Quality Review meeting.”

    Source location

    Response from Birmingham Community Healthcare NHS Foundation Trust
    Page 2 · response
    Published 2 June 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Audit temporary-staff induction checklists through Matrons and discuss findings at inpatient quality review meetings.

    Verbatim wording from the response

    “Each ward has a local induction checklist for temporary staff (bank and agency) who have not worked on the ward previously. The Lead Matron has reviewed the induction checklist to ensure that essential elements of Falls Risk Assessments and Falls Prevention are included. Auditing of this checklist will be the responsibility of each Matron and discussed as part of the Inpatients Quality Review meeting.”

    Source location

    Response from Birmingham Community Healthcare NHS Foundation Trust
    Page 2 · response
    Published 2 June 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use the launched Essential Care Framework to support clinical-team self-assessment and incorporate falls-training improvements into it.

    Verbatim wording from the response

    “The Trust has recently launched an Essential Care Framework which provides the guidance and the tools to enable clinical teams to self assess how well they meet what matters most to our patients and their relatives. This is being led by our Chief of Nursing and Therapies. The work being carried out to improve our falls risk assessments training and our enhanced supervision training will be incorporated into this framework.”

    Source location

    Response from Birmingham Community Healthcare NHS Foundation Trust
    Page 3 · response
    Published 2 June 2023

    Open published response
  7. Surrey

    AI-generated summary

    Charles Michael Stringer · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Charles Michael Stringer, a cyclist, died after hitting a pothole on Church Lane, causing a punctured front tyre and loss of control that resulted in a fatal chest injury. The report raises concerns about Surrey County Council’s lack of documented reflection, changes to pothole-management systems, communication, risk assessment, defect categorisation and timely repairs following his death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of inspector guidance and training to prevent overly mechanistic road-defect assessments

    Wider context from the report

    “2. A lack of action and/or change to the management of potholes by SCC following Mr Stringer’s death SCC has indicated in written submissions that a number of discussions have taken place following Mr Stringer’s death but there has been no documented changes in systems or practice in particular: 1. What steps have been taken to ensure inspectors of defects are fully informed of recent complaints including those from members of the public regarding damage to bicycles by the state of the road. 2. What steps have been taken in the provision of a detailed and robust risk assessment by inspectors with all the available information available such as past complaints, the nature of the road and who uses the road to ensure a ‘holistic’ approach to decision making with regard to the necessity and the speed of road repairs. 3. What, if any, changes have been made to the pictorial guide and the matrix given to inspectors to ensure training there is not an ‘overly mechanistic’ assessment of a road defect. 4. What steps have been taken to ensure there is appropriate and timely communication between the SCC contact centre and the highways department such as a standard operating procedure in place when complaints must be forwarded on and responded to? 5. What steps have been taken to ensure repairs are completed in a timely fashion after serious injuries and deaths have occurred, as a result of a road defect? ”

    Source location

    Charles Michael Stringer · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update the pictorial defect guide and matrix to reflect new contract arrangements and reinforce their use within dynamic risk assessments.

    Verbatim wording from the response

    “The pictorial guide is periodically reviewed and following this inquest SCC has reviewed it in detail and a new draft has been produced with a number of pictures updated along with updates to reflect the changes introduced as part of the new contact arrangements. SCC maintains that the pictures provide suitable supplementary assistance for classification of defects in accordance with the policy. The most recent review aligns the guide with the changes made as part of the new contract arrangements in terms of repairing the area”

    Source location

    Response from Surrey County Council
    Page 4 · response
    Published 14 October 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide regular refresher training emphasising situational and wider characteristics in dynamic defect risk assessments.

    Verbatim wording from the response

    “In addition to the pictorial guide and matrix, the training that Inspectors receive continues to emphasise that the situational and wider characteristics of a defect are important – as described in point 2 above. Refresher training happens regularly for SCC Inspectors which covers the risk assessment process and how a dynamic risk assessment is to be conducted without placing over-reliance on the dimensions of a defect in an overly mechanistic way.”

    Source location

    Response from Surrey County Council
    Page 5 · response
    Published 14 October 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operate dedicated internal audits and continuous performance monitoring of defect assessment and repair quality.

    Verbatim wording from the response

    “SCC also has a team dedicated to carrying out internal audits of the quality of repairs and of the assessment of defects to ensure that an ‘overly mechanistic’ approach is not adopted. All stages of the safety defect process from identification and categorisation through to the repair are monitored and scrutinised continuously. Issues are reviewed and, where necessary, discussed with relevant officers. Trends and performance are reported through a monthly performance board and as a result processes are continuously evolving across the teams involved.”

    Source location

    Response from Surrey County Council
    Page 5 · response
    Published 14 October 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The pictorial guide and matrix remain suitable supplementary tools within inspectors’ broader dynamic risk assessments, training and audit arrangements.

    Verbatim wording from the response

    “All highway authorities have their own guidance and processes to provide guidance to staff in carrying out their role. The pictures are helpful to give an indication of the types of defect that may fall into each category and as an aide-mémoire. The document clearly states that it is there to “assist” with identification and classification and that it should be used in conjunction with other information. Comparing the visual characteristics of a defect against the pictures in the guide provides a good starting point for Inspectors when assessing the risk posed by a defect.”

    Source location

    Response from Surrey County Council
    Page 4 · response
    Published 14 October 2022

    Open published response
  8. Birmingham and Solihull

    AI-generated summary

    Joshua Hoole · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Joshua Hoole collapsed and died during an 8-mile, 25 kg loaded march as part of an annual fitness test at Dering Lines Barracks on 19 July 2016. He showed signs of heat illness before collapsing, and was declared deceased despite emergency treatment. The principal concerns included inadequate training and understanding of heat-illness guidance, failure to check or correctly measure the Wet Bulb Globe Temperature, inadequate communication about heat-illness cases, and failure to stop the activity when students became unwell.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to train personnel required to produce activity risk assessments

    Wider context from the report

    “19. The senior commanders at the inquest confirmed they had not received training on the production of risk assessments for the activities they were conducting. There needs to be a robust approach to training and management of risk assessments ensuring those who are required to complete them have the necessary skills and training. ”

    Source location

    Joshua Hoole · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to train commanding officers in risk assessment completion

    Wider context from the report

    “• Commanding officers had not been trained on completing risk assessments. ”

    Source location

    Joshua Hoole · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Roll out risk-assessment training through trained instructors, mass training and a continuing programme across the Army.

    Verbatim wording from the response

    “You highlighted your concerns regarding Risk Assessments following the deaths in Brecon and this shortfall was readily apparent in the circumstances surrounding Cpl Hoole’s death. The Army has now addressed this matter and commissioned a comprehensive Training Needs Analysis. The report on Safety Risk Management was published in October 2019 and training for the Army will be rolled out in 3 phases:”

    Source location

    2019-0458-Response-by-MOD
    Page 2 · response
    Published 2 January 2020

    Open published response
  9. South London

    AI-generated summary

    Yong Keng Hong · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Yong Keng Hong, an asylum seeker with very little English, was transferred from hospital to a care home after displaying self-harm and suicidal behaviour. Despite advice for constant observations and an immediate mental health referral, the observation regime was not implemented, no interpreter or risk assessment was arranged, and his call bell was returned; he used it to hang himself from a curtain rail on 12 July. Concerns included failures in observation, communication, risk assessment, clinical follow-up and staff training.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of training for care home staff in carrying out risk assessments

    Wider context from the report

    “(1) His GP made an immediate referral to mental health services and advised constant observations, however: (a) the observation regime advised by the GP was not implemented (b) whilst awaiting a formal review of his mental state, no interpreter was sought in the meantime to assist with assessment of his needs due to issues of confusion between the social work team and the care home about responsibility for funding (c) no risk assessment was carried out prior to making the decision to return his call bell. (2) No further advice was sought from the GP or other appropriate clinician and he was left in social isolation without any means to express his distress, no safety net and no therapeutic engagement (3) Evidence at the inquest was that care home staff did not receive training in how to carry out risk assessments ”

    Source location

    Yong Keng Hong · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  10. Rutland and North Leicestershire

    AI-generated summary

    Beverley Dorothy Upton · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Beverley Dorothy Upton, a heavy goods vehicle driver, died after being trapped between a loading shovel bucket and the side of her lorry while it was being loaded at work on 4 November 2015. Concerns included the method of loading, the lack of clear written and enforced rules requiring drivers to remain in their cabs and wear high-visibility clothing, and insufficient training and health and safety documentation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of proper training for people responsible for risk assessment, health and safety documentation, and staff training

    Wider context from the report

    “(5) There was need for proper training to be given to those people whose task it was to assess risk, draft health and safety documentation, and who provided training to staff on risk and health and safety matters ”

    Source location

    Beverley Dorothy Upton · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
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Data last updated 7 September 2026