Recurring concern

Inadequate safety glazing in doors

Pin Get email alerts Request correction

First reported 26 Feb 2014•Latest report 24 Oct 2023

Definition

What this concern includes

Includes failures in the safety-glazing arrangements for doors in occupied, rented or public premises, including non-compliant glazing, absent safety glazing, and failures to replace or make unsafe door glazing safe; include doors near stairs where the glazing increases the foreseeable injury risk.

Not included

  • Excludes window fall-prevention, window-glass and door-opening hazards where the issue is not the safety of glazing in a door.
  • Excludes general building-regulation, fire-door or premises-maintenance deficiencies unless they directly concern safety glazing in doors.
  • Excludes ordinary glass doors where no safety risk or deficiency in glazing safety is identified.
  • Excludes glass in vehicles, furniture or products unless the assertion concerns the same safety-glazing control for doors.
Reports
4

Distinct published reports

Individual concerns
5

A report can raise multiple concerns

Date range
2014–2023

First to latest report issue date

Stated actions
7

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Acis Group Limited1
Ministry of Housing, Communities and Local Government1
South Kesteven District Council1
The Association of Conservative Clubs Ltd1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Lincolnshire

    AI-generated summary

    Frederick POWELL · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Frederick POWELL died on 6 September 2023 after falling through a glass door at his home and suffering life-threatening injuries from which he did not recover. The inquest raised concern that many properties retained internal glass doors and questioned whether their replacement should be reviewed.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to replace internal glass doors in properties

    Wider context from the report

    “Although it is not suggested current building regulations were breached the Inquest was told many more properties in your stock retained internal glass doors. Is it time for a review to reconsider replacement ? ”

    Source location

    Frederick POWELL · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Revise the Lettable Standard to require replacement or encapsulation of single glazing before re-letting empty properties.

    Verbatim wording from the response

    “Prior to receiving the Regulation 28 Report To Prevent Future Deaths from the Coroner, AGL had already been working proactively to address the concern later raised by the Coroner in relation to internal glazing on their housing stock, for example in 2020 AGL’s Lettable Standard (the specification to which an empty property must meet prior to being re-let) was revised and included specific provision to replace or encapsulate single glazing prior to the re-letting of an empty property.”

    Source location

    Response from acis group
    Page 1 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Identify properties containing internal single-glazed doors or panels and establish a risk-prioritised improvement action plan using tenants’ known age and health needs.

    Verbatim wording from the response

    “Following the tragic circumstances of the resident’s death, AGL has publicly expressed its condolences to the resident’s family and friends. AGL also immediately undertook an exercise to identify any other properties within AGL’s stock that might also incorporate internal single glazed doors and/or panels and an action plan has been set out to address those properties based on information held by AGL around the tenant’s age and health needs (where known) in order to prioritise a proactive programme of improvements based on the risk-based profile of the tenants.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Contact identified tenants by priority band, providing information, advice and guidance about internal glazing and discussing potential replacement or encapsulation.

    Verbatim wording from the response

    “AGL has started to contact those customers, by priority banding. As part of this process, AGL is offering information, advice and guidance to its tenants, and is also discussing all possible actions to replace or encapsulate any identified glazing. AGL expects that the proactive contact with its tenants will be concluded by the end of March 2024, albeit that any resultant remedial actions will take longer, and will be contingent upon AGL’s tenants consenting to the works being undertaken.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Invite and support tenant reports of glazed doors through the website, digital portal, telephone contact and home visits, adding identified properties to remediation planning where appropriate.

    Verbatim wording from the response

    “AGL has also invited tenants with any concerns over glazed doors in their homes to make contact. AGL has reached out via its own website, its “MyAcis” digital customer portal, telephone calls by its Customer Service Centre to its tenants, and by making home visits. Those actions will enable AGL to provide advice and support to its tenants, and to also bring to light any properties that might have that type of door installed, but not recorded on AGL’s database, whether as an original fixture, or because of tenants undertaking DIY and replacing doors. Depending upon the source of the door, and time of installation, AGL will either add it to a planned remediation programme or signpost the tenant to other resources in cases where the tenant has installed the door themselves during their tenancy.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Add internal glazing to stock-condition survey data requirements so its presence is captured across the survey cycle.

    Verbatim wording from the response

    “Like many of AGL’s peers, the stock condition survey programme has previously focused predominantly on Decent Homes Standard compliance, and the age and condition of relevant components within a property; this would include external windows and doors but did not focus on internal glazing. Since being notified of the incident we immediately added the presence of internal glazing to our data capture requirements of the stock condition survey meaning that this information will now be gathered over the stock condition survey cycle if it is not already known or has otherwise been identified. Should further properties be identified through our stock condition survey programme over the next cycle, they will be dealt with on a case-by-case basis, as they arise.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Engage a specialist contractor to support delivery of risk-prioritised remedial works.

    Verbatim wording from the response

    “AGL has also engaged a specialist contractor to assist with the delivery of remedial works which will be prioritised based on risk. Initial pre-works surveys are planned to commence in December 2023 with any urgent remedial works to immediately follow.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct initial pre-works surveys and follow them with urgent remedial works where identified.

    Verbatim wording from the response

    “AGL has also engaged a specialist contractor to assist with the delivery of remedial works which will be prioritised based on risk. Initial pre-works surveys are planned to commence in December 2023 with any urgent remedial works to immediately follow.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing arrangements addressed internal single glazing over time because the inherent risk was considered low.

    Verbatim wording from the response

    “The property also met the Regulator of Social Housing’s Decent Homes Standard, and AGL was not on notice of any defect relating to its repair and maintenance obligations, either in general or specifically in respect of the glazed door. Whilst AGL was aware of the presence of this type of glazing in some of its properties, the inherent risk was considered to be low, and therefore AGL initiated a policy to address it over time, as and when those properties with that type of glazing became empty, thus being picked up through the Lettable Standard.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Remedial glazing works depend on tenants consenting to the works being undertaken.

    Verbatim wording from the response

    “AGL has started to contact those customers, by priority banding. As part of this process, AGL is offering information, advice and guidance to its tenants, and is also discussing all possible actions to replace or encapsulate any identified glazing. AGL expects that the proactive contact with its tenants will be concluded by the end of March 2024, albeit that any resultant remedial actions will take longer, and will be contingent upon AGL’s tenants consenting to the works being undertaken.”

    Source location

    Response from acis group
    Page 2 · response
    Published 1 November 2023

    Open published response
  2. West Yorkshire (Western)

    AI-generated summary

    Stephen Geoffrey Preston · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Stephen Geoffrey Preston fell down stairs at the Earlsheaton Conservative Club on 6 May 2022, striking his head on glazing in double doors and dying before paramedics could assist him. The report raised concerns that the glazing was not safety glass and that the doors were too close to the bottom step and did not comply with relevant requirements.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate safety glazing in doors positioned at the bottom of stairs

    Wider context from the report

    “It became clear during the inquest that the double doors and glazing had been installed in the early 1990’s and not in accordance with current H&S requirements. - To review and consider the adequacy of such glazing in doors positioned at the bottom of the stairs, throughout Conservative Clubs in England and Wales to enable compliance with existing H&S and Fire regulations. - To review and consider the adequacy of the proximity of the doors positioned near to the bottom of the stairs throughout other conservative Clubs in England and Wales in order to ensure compliance with existing H&S and Fire regulations. ”

    Source location

    Stephen Geoffrey Preston · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  3. Leicester City and South Leicestershire

    AI-generated summary

    Wade Dayabhai Patel · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Wade Dayabhai Patel was found in the hallway of his home after falling through an inner glass door, sustaining leg injuries that led to his death. The report raised concerns that the property’s original glass did not comply with current safety requirements and that there was no legal requirement for landlords or letting agents to specifically assess glass safety.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Presence of safety-noncompliant glass in older rented housing stock

    Wider context from the report

    “The glass in the door is likely to have been the original glass, the property having been built in the 1930's. For obvious reasons the glass did not comply, from a safety viewpoint, with current legislation including building regulations. Much of our housing stock will be of similar age, or older than, ████████ A significant proportion of that stock will be rented. ”

    Source location

    Wade Dayabhai Patel · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Government has no plans to require existing doors to meet current Building Regulations, given their non-retrospective application and major implications for existing buildings.

    Verbatim wording from the response

    “However, the Building Regulations only apply where building work takes place, typically the erection or extension of a building and the Building Act 1984 does not provide for the retrospective application of current standards to existing buildings. The Regulations therefore will not require that existing doors be made to comply with current standards unless building work subject to the Regulations is carried out to the part of the building in question. Requiring old buildings, designed and built with very different standards in mind, to meet the most modern Building Regulation requirements would have major implications for”

    Source location

    2014-0434-Response-by-Department-for-Communities-Local-Government
    Page 1 · response
    Published 9 October 2014

    Open published response
  4. South Lincolnshire

    AI-generated summary

    Sidney Harvey · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sidney Harvey, a 90-year-old man, sustained a severe cut when non-safety glass in a door broke, and the inquest concluded that he died from haemorrhage due to an incised wound of the left forearm. The concerns were the presence of non-safety glass doors in rented properties likely to house elderly people and children, and whether systems existed to replace or make such doors safe.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Presence of non-safety glass doors in properties occupied by potentially physically unstable people

    Wider context from the report

    “1. The presence of non-safety glass doors in properties rented where occupants are likely to include the elderly and children or other who may be unstable physically 2. Whether any system exists for replacing or making safe such glass doors. ”

    Source location

    Sidney Harvey · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a system for replacing or making non-safety glass doors safe

    Wider context from the report

    “1. The presence of non-safety glass doors in properties rented where occupants are likely to include the elderly and children or other who may be unstable physically 2. Whether any system exists for replacing or making safe such glass doors. ”

    Source location

    Sidney Harvey · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
Back to top

Data last updated 7 September 2026