Recurring concern
Unreliable police-hospital exchange of risk information during mental-health patient supervision
First reported 7 Apr 2016•Latest report 3 Jun 2024
What this concern includes
Includes failures in the dedicated police-hospital process for sharing, obtaining, reviewing and using mental-health risk assessments and related safety information during police supervision, hospital observation or joint risk assessment of a patient, including written-assessment access, liaison about hospital hazards and communication of relevant risk factors.
Not included
- Excludes generic inter-agency communication or information-sharing failures without a police-hospital mental-health patient-supervision context.
- Excludes failures confined to the clinical quality of the mental-health assessment when the police-hospital information exchange itself is reliable.
- Excludes police access to warrants, criminal records or other police information systems where no mental-health patient-supervision or police-hospital risk-information process is involved.
- Excludes failures occurring after police and hospital staff have reliably exchanged the relevant risk information, including subsequent treatment, observation or operational decisions.
- Reports
- 3
- Individual concerns
- 4
- Date range
- 2016–2024
- Stated actions
- 8
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised2
Failure to ensure police access to the written risk assessment
Failure to provide attending police officers with the written risk rating
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Replace Appendix C with a decision-recording form documenting the reasons for critical concern and provide it to attending police officers.
Stated by Birmingham and Solihull Mental Health NHS Foundation Trust -
Action
Establish a process for officers to request electronic risk assessments through a central Locate Team inbox with overnight supervisory monitoring.
Stated by West Midlands Police
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
-
Position
Operational and clinical partners are best placed to respond to relevant concerns and reassess local risk, communication and escalation processes.
Stated by Department of Health and Social Care
-
Position
Specific issues concerning police ways of working are for the National Police Chiefs’ Council, College of Policing and West Midlands Police to address.
Stated by Home Office -
Position
Missing Persons is outside Right Care Right Person, so existing police procedures for police involvement should continue.
Stated by Home Office
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Concerns raised1
Failure to discuss and confirm AWOL risk grading with police call-takers
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Co-develop a Missing Persons Template and accompanying action plan to improve information sharing and joint risk assessment.
Stated by Sussex Police -
Action
Embed the completed Missing Persons Template, protocol and joint action plan into the revised multi-agency AWOL policy and practice.
Stated by Sussex Police -
Action
Co-develop a missing persons template and accompanying protocol for timely information-sharing and joint risk assessment.
Stated by Sussex Partnership NHS Foundation Trust
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Action
Revise the multi-agency AWOL Policy and embed the missing persons template, protocol and action plan into policy and practice.
Stated by Sussex Partnership NHS Foundation Trust
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Concerns raised1
Failure of risk assessments for police-supervised hospital patients to protect other patients, visitors, members of the public and staff
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Develop and finalise a joint Patient Under Escort Record with GMP, incorporating shared risk assessment and patient management information for escorted patients.
Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust -
Action
Roll out training on using the Patient Under Escort Record to staff in A&E and assessment areas.
Stated by Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
Responsibility for arrest, detention and supervision of hospital patients rests operationally with each police force’s chief officer.
Stated by Home Office
Data last updated 7 September 2026