Recurring concern
Unreliable staff appraisal and performance-review processes
- Reports that mention this concern
- 6
- Times this concern has been raised
- 7
- Stated actions linked to this concern
- 3
What this concern includes
Includes failures in staff appraisal or equivalent performance-review arrangements, including absence or inadequate operation of the process, failure to conduct appraisals, failure to provide relevant findings or feedback, and failure to link appraisal outcomes to refresher training, supervision or other safety-related development.
What is not included
- Excludes general staff training, qualification, supervision or competence deficiencies where no appraisal or performance-review failure is identified.
- Excludes clinical or operational performance failures where the appraisal process itself is not deficient.
- Excludes generic audits or staff monitoring that are not appraisals or equivalent individual performance reviews.
- Excludes routine employee dissatisfaction or employment-management concerns without a safety-relevant appraisal or performance-assurance condition.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 6 reports
See individual reports that have raised this concern, and the actions taken in response
-
Concerns raised1
Lack of appraisal and mandatory assessment of community urology clinicians
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Care Quality Commission
- Department of Health and Social Care
- NHS Surrey and Sussex Integrated Care Board
- Sussex Medical Chambers
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.5
-
NHS Surrey and Sussex Integrated Care Board
The ICB does not employ clinicians and is therefore not responsible for their appraisal or mandatory assessment.
-
NHS Surrey and Sussex Integrated Care Board
Appraisal and mandatory assessment of clinicians are the responsibility of their employers, Sussex Medical Chambers and Goring Hall Hospital.
-
Department of Health and Social Care
The GMC is responsible for doctors’ registration and standards, while designated bodies oversee appraisals and related fitness-to-practise concerns.
-
Sussex Medical Chambers
Primary-employer appraisals, annual SMC reviews and mandatory training checks are considered sufficient clinician assessment arrangements.
-
Care Quality Commission
Existing appraisal and performance-review arrangements for Community Urology Service clinicians were considered consistent with nationally recognised independent-sector arrangements.
-
Concerns raised2
Failure to offer refresher training following annual driver appraisals
Failure to provide drivers with feedback on annual appraisal assessments
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- UPS Limited
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
UPS Limited
Provide new-driver training, supervised competency monitoring, annual driving assessments and additional reassessments where performance or concerns require them.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
UPS Limited
It was incorrect to suggest that driver assessments provide no feedback, because the assessment process includes documented feedback and advice.
-
Concerns raised1
Failure to conduct staff appraisals appropriately
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Four Seasons Health Care Group
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
Four Seasons Health Care Group
Improve supervision and appraisal through themed, observational and clinical supervision, addressing identified practice and training needs.
-
Concerns raised1
Lack of an employee appraisal system
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Health and Safety Executive
- Wayne Clarey
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
Wayne Clarey
Appraise workers daily, recommend further qualifications, and arrange workplace testing by outside agencies.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
Health and Safety Executive
The Principal Contractor’s training-matrix system, including appraisals and training-needs analysis, was considered sufficient for subcontractors.
-
Concerns raised1
Failure to provide staff with necessary support, training, professional development, supervision and appraisals
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to subject advanced nurse practitioners to stringent appraisal and revalidation processes
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- NHS England
- Nursing and Midwifery Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
-
Nursing and Midwifery Council
Existing statutory regulation and revalidation are considered sufficient to protect the public against risks associated with advanced nursing practice.
-
NHS England
The Nursing and Midwifery Council is responsible for nurses’ standards, registration, revalidation and professional regulation.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026