Recurring concern

Unsafe catheterisation practice

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First reported 29 Apr 2014•Latest report 26 Sep 2017

Definition

What this concern includes

Includes failures of controls dedicated to safe catheterisation, including standards, competence and training, access to relevant prior catheterisation information, recognition of difficulty, escalation, specialist involvement and performance of catheterisation where these deficiencies create unsafe practice.

Not included

  • Excludes generic clinical training, documentation or information-sharing deficiencies that are not specifically tied to catheterisation safety.
  • Excludes failures involving urinary monitoring, fluid balance or the decision to catheterise when catheterisation practice itself is not deficient.
  • Excludes unrelated procedures, including other invasive interventions, unless the assertion explicitly concerns catheterisation.
  • Excludes the underlying patient condition or outcome without an identified failure of a catheterisation safety control.
Reports
3

Distinct published reports

Individual concerns
5

A report can raise multiple concerns

Date range
2014–2017

First to latest report issue date

Stated actions
3

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department of Health and Social Care2
Swansea Bay University Local Health Board1
Torbay Hospital1
Ty Nant Nursing Home1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. South Wales Central

    AI-generated summary

    Hedley Greenland · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Hedley Greenland, who was residing in a nursing home and had prostate cancer requiring permanent catheterisation, became acutely unwell on 17 December 2016 and died in hospital on 20 December 2016. The inquest concluded that he died from the effects of a urine infection in circumstances where fluid input and catheter output were not adequately monitored for over nine hours. Concerns included the absence of fluid balance monitoring and written handover, inadequate catheter-care training and knowledge, and the absence of evidence that the Catheter Care Bundle was being used.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of training in male catheterisation

    Wider context from the report

    “(2) The qualified nurse on duty overnight 16th/17th December was not trained in male catheterisation. ”

    Source location

    Hedley Greenland · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain a central electronic booking and attendance diary for community catheterisation training.

    Verbatim wording from the response

    “Since this incident a review has been undertaken. The Health Board have now implemented a booking and attendance system at community training which is to be recorded using an electronic central booking diary. This will ensure that accurate records are maintained of those who have attended training. It will also highlight areas where staff have not attended training.”

    Source location

    2017-0235-Response
    Page 1 · response
    Published 2 October 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Assign community catheterisation training to the Community Continence Service and secondary-care training to secondary care.

    Verbatim wording from the response

    “Furthermore, where training for catheterisation was shared previously between all Continence Assessors, the Community Continence Service will now take responsibility for training community staff and secondary care will train staff in the secondary care setting.”

    Source location

    2017-0235-Response
    Page 1 · response
    Published 2 October 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Share catheterisation training dates with the Long Term Care Team to monitor attendance by care home and identify non-participating homes for closer monitoring.

    Verbatim wording from the response

    “Training dates for catheterisation have been shared with Long Term Care Team to ensure the Health Board are able to monitor attendance from each care home. The Long Term Care Team work in partnership with Local Authority to monitor standards within the care home setting, part of this process is to review each care homes training register. Care homes that are not participating in training will be identified and monitored closely to improve compliance.”

    Source location

    2017-0235-Response
    Page 2 · response
    Published 2 October 2017

    Open published response
  2. Sunderland

    AI-generated summary

    George Richardson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    George Richardson died in Sunderland Royal Hospital on 9 February 2015 after admission for urinary retention, during which he underwent several catheterisation procedures and suffered urethral trauma. The report raised concerns about repeated catheterisation by different individuals without a consolidated catheterisation record, meaning staff were not always aware of previous difficulties or prompted to involve a urologist.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a consolidated catheterisation record

    Wider context from the report

    “Catheterisation was carried out including attempts/manipulation on several occasions by different individuals without recourse to a consolidated catheterisation record. Individuals were not always aware of previous catheter challenges so as to promote the involvement of a Urologist. The Trust are addressing their Catheterisation Policy but as there are 33,000 such procedures undertaken there each year, the skills required for safe and effective catheterisation may require national standards to be set. ”

    Source location

    George Richardson · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to recognise previous catheterisation challenges and promote Urologist involvement

    Wider context from the report

    “Catheterisation was carried out including attempts/manipulation on several occasions by different individuals without recourse to a consolidated catheterisation record. Individuals were not always aware of previous catheter challenges so as to promote the involvement of a Urologist. The Trust are addressing their Catheterisation Policy but as there are 33,000 such procedures undertaken there each year, the skills required for safe and effective catheterisation may require national standards to be set. ”

    Source location

    George Richardson · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of national standards for safe and effective catheterisation skills

    Wider context from the report

    “Catheterisation was carried out including attempts/manipulation on several occasions by different individuals without recourse to a consolidated catheterisation record. Individuals were not always aware of previous catheter challenges so as to promote the involvement of a Urologist. The Trust are addressing their Catheterisation Policy but as there are 33,000 such procedures undertaken there each year, the skills required for safe and effective catheterisation may require national standards to be set. ”

    Source location

    George Richardson · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Hospital Trusts are responsible for locally ensuring staff know the guidance and when to seek specialist help during difficult catheterisation.

    Verbatim wording from the response

    “Appropriate national guidance already exists. Ensuring staff know of it, and how and when to seek help where catheterisation proves problematic, is for hospital Trusts to action locally. For the future, should BAUS determine a need for further national advice, NHS England would support its dissemination.”

    Source location

    2015-0189-Response-by-Department-of-Health
    Page 2 · response
    Published 15 May 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    BAUS considers decisions about seeking senior help after repeated failed catheterisation attempts best addressed through local rather than national guidance.

    Verbatim wording from the response

    “The British Association of Urological Surgeons (BAUS) has advised that the issue of when and how to seek more senior help following repeated failed attempts at catheterisation is best managed by local, rather than national, guidance.”

    Source location

    2015-0189-Response-by-Department-of-Health
    Page 2 · response
    Published 15 May 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing national catheterisation guidance is considered sufficient, so additional national guidance is not currently required.

    Verbatim wording from the response

    “Appropriate national guidance already exists. Ensuring staff know of it, and how and when to seek help where catheterisation proves problematic, is for hospital Trusts to action locally. For the future, should BAUS determine a need for further national advice, NHS England would support its dissemination.”

    Source location

    2015-0189-Response-by-Department-of-Health
    Page 2 · response
    Published 15 May 2015

    Open published response
  3. Plymouth, Torbay and South Devon

    AI-generated summary

    Stephen Anthony Allardice Widman · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Stephen Anthony Allardice Widman had a history of rectal carcinoma and was repeatedly catheterised. An inappropriately placed catheter was considered likely, infection developed, and he became weakened by pneumonia before dying from sepsis associated with a urinary tract infection and pyelonephritis. Concerns included delays in treating neutropenic sepsis in Accident and Emergency and frequent catheterisation without urological management.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to limit catheterisation frequency

    Wider context from the report

    “1. There should be an accelerated pathway for individuals suffering neuropenic sepsis so they are dealt with promptly. On the evidence at this Inquest it was inappropriate for the deceased to sit for several hours in the Accident and Emergency Department. 2. The deceased was catheterised too frequently without the management of a urologist. Evidence was received that there is an advantage in treating patients promptly on arrival at Accident and Emergency and that treatment could be expedited if patients were issued with a card noting their vulnerability and bringing with them a contact telephone number. ”

    Source location

    Stephen Anthony Allardice Widman · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
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Data last updated 7 September 2026