Concerns raised3
Lack of communication and engagement between agencies involved in Ollie’s care
Failure to act on Ollie’s stated pronoun preference
Failure to record important discussions between early help and the school
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.7
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Action
Adapt escalation protocols so the school contacts the crisis team directly when students self-harm or may harm themselves.
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Action
Formalise safeguarding quality assurance guidance covering information-sharing audits and termly complex-case reviews.
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Action
Train safeguarding colleagues to routinely share relevant information with all agencies involved in multi-agency support.
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Action
Implement routine CPOMS auditing using trained safeguarding leadership, templates and a formal audit schedule.
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Action
Hold termly Compass Be liaison meetings focused on next steps for identified students with mental health concerns.
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Action
Train seven additional staff in Early Help processes and use an Early Help Practitioner as the school liaison.
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Action
Use CPOMS profile pinning to identify agencies involved with students and improve communication oversight.