Recipient

Care First Homes

First report 7 Oct 2016•Latest report 7 Oct 2016

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Care-home operator. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Care First Homes linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Stoke-on-Trent and North Staffordshire

    AI-generated summary

    Norman Arthur BEARD · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Norman Arthur BEARD suffered a fall, was admitted to hospital, and later transferred to Daisy Bank Nursing Home, where he developed serious pressure sores, dehydration and significant weight loss. He died at Abbey Court Nursing Home on 14 February 2015. Concerns included delayed referral and inadequate treatment of pressure sores, shortages of staff and essential supplies, incomplete care records, inadequate response to weight loss and minimal GP involvement.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to refer to a dietician

    Wider context from the report

    “(6) Mr Beard lost a significant amount of weight. There was no referral to a dietician, physiotherapist, mental health services or involvement of District Nursing Teams. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Shortage of food and other equipment

    Wider context from the report

    “(3) Financial difficulties led to shortage of staff, food and other equipment. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Use of a medically unqualified home manager

    Wider context from the report

    “(1) The home known as Daisy Bank Cheddle has now closed however there are three other care homes which remain under that same ownership of ████████ and managed by the same Chief Executive, Mr Tee. (2) Poor management and absences of management staff was evident during the inquest. The home manager was not registered and was not medically qualified. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to follow up abnormal blood test results

    Wider context from the report

    “(7) The involvement of the GP was minimal and there was no follow up when blood tests revealed an abnormality. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in referral to Tissue Viability Nurses

    Wider context from the report

    “(5) Mr Beard's deteriorating pressure ulcers were not referred to the Tissue Viability Nurses in a timely fashion and advice, once given, was not followed. Turning charts were not filled in and an upgraded mattress was not provided. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of clear policies and procedures

    Wider context from the report

    “(4) There were no clear policies and procedures in place. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to follow Tissue Viability Nurses advice

    Wider context from the report

    “(5) Mr Beard's deteriorating pressure ulcers were not referred to the Tissue Viability Nurses in a timely fashion and advice, once given, was not followed. Turning charts were not filled in and an upgraded mattress was not provided. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Shortage of care staff

    Wider context from the report

    “(3) Financial difficulties led to shortage of staff, food and other equipment. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to involve District Nursing Teams

    Wider context from the report

    “(6) Mr Beard lost a significant amount of weight. There was no referral to a dietician, physiotherapist, mental health services or involvement of District Nursing Teams. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to refer to a physiotherapist

    Wider context from the report

    “(6) Mr Beard lost a significant amount of weight. There was no referral to a dietician, physiotherapist, mental health services or involvement of District Nursing Teams. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide an upgraded mattress

    Wider context from the report

    “(5) Mr Beard's deteriorating pressure ulcers were not referred to the Tissue Viability Nurses in a timely fashion and advice, once given, was not followed. Turning charts were not filled in and an upgraded mattress was not provided. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Minimal GP involvement

    Wider context from the report

    “(7) The involvement of the GP was minimal and there was no follow up when blood tests revealed an abnormality. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to complete turning charts

    Wider context from the report

    “(5) Mr Beard's deteriorating pressure ulcers were not referred to the Tissue Viability Nurses in a timely fashion and advice, once given, was not followed. Turning charts were not filled in and an upgraded mattress was not provided. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Use of an unregistered home manager

    Wider context from the report

    “(1) The home known as Daisy Bank Cheddle has now closed however there are three other care homes which remain under that same ownership of ████████ and managed by the same Chief Executive, Mr Tee. (2) Poor management and absences of management staff was evident during the inquest. The home manager was not registered and was not medically qualified. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Poor management and absences of management staff

    Wider context from the report

    “(1) The home known as Daisy Bank Cheddle has now closed however there are three other care homes which remain under that same ownership of ████████ and managed by the same Chief Executive, Mr Tee. (2) Poor management and absences of management staff was evident during the inquest. The home manager was not registered and was not medically qualified. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Care First Homes; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to refer to mental health services

    Wider context from the report

    “(6) Mr Beard lost a significant amount of weight. There was no referral to a dietician, physiotherapist, mental health services or involvement of District Nursing Teams. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026