Caremark (Chiltern & Three Rivers)

Private and voluntary organisations · Domiciliary care provider

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First report 14 Oct 2024•Latest report 14 Oct 2024

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Concerns and recipient responses

Statements from Caremark (Chiltern & Three Rivers) linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Berkshire

    AI-generated summary

    Sally Mills · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sally Mills choked on prescribed medication at home on 23 July 2023 after experiencing difficulty swallowing during its administration, and died later that day in hospital. The principal concerns were gaps in first-aid understanding for an unresponsive person and failures to appropriately escalate difficulties encountered during medication administration.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Caremark (Chiltern & Three Rivers); that does not assign responsibility.

    PFD Monitor interpretation

    Lack of knowledge and embedding of the escalation policy

    Wider context from the report

    “(2) Escalation of issues encountered by care assistants being appropriately escalated. Whilst the evidence demonstrated efforts have been made in this regard, such as a new checklist, and new policy dated September 2023; the evidence revealed lack of knowledge of the policy and embedding of it. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Caremark (Chiltern & Three Rivers); that does not assign responsibility.

    PFD Monitor interpretation

    Lack of understanding of first aid for unresponsive people

    Wider context from the report

    “(1) First Aid training. The evidence revealed there is still a lack of understanding of providing first aid to those becoming unresponsive. ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026