Recipient

CDS (Superstores International) Limited

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First report 2 Aug 2023•Latest report 2 Aug 2023

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from CDS (Superstores International) Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Shropshire, Telford and Wrekin

    AI-generated summary

    John Neil SHENTON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    John Neil SHENTON, who had limited mobility, fell while stepping onto a descending escalator after the store lift was unavailable and died four days later from his injuries and listed medical conditions. The concerns were that actions identified in an environmental health report remained outstanding and that more should be done to protect vulnerable people who need to use an escalator when a lift is not operating.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to CDS (Superstores International) Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Insufficient protection for vulnerable escalator users when the lift is unavailable

    Wider context from the report

    “(1) At the inquest you not aware of the report and the recommendations/action required as set out in paragraphs 5.1 to 5.8. (2) Those actions remain outstanding and should be addressed. (3) Essentially whilst the descending escalator was fit safe for a non-vulnerable person more should be done to protect a vulnerable person, particularly if they have to use the escalator when the lift is not in operation. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to CDS (Superstores International) Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to complete required actions

    Wider context from the report

    “(1) At the inquest you not aware of the report and the recommendations/action required as set out in paragraphs 5.1 to 5.8. (2) Those actions remain outstanding and should be addressed. (3) Essentially whilst the descending escalator was fit safe for a non-vulnerable person more should be done to protect a vulnerable person, particularly if they have to use the escalator when the lift is not in operation. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to CDS (Superstores International) Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to maintain awareness of required reports, recommendations and actions

    Wider context from the report

    “(1) At the inquest you not aware of the report and the recommendations/action required as set out in paragraphs 5.1 to 5.8. (2) Those actions remain outstanding and should be addressed. (3) Essentially whilst the descending escalator was fit safe for a non-vulnerable person more should be done to protect a vulnerable person, particularly if they have to use the escalator when the lift is not in operation. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026