Recipient

Charing Healthcare Ltd

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First report 17 Dec 2019•Latest report 17 Dec 2019

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Nursing-home operator. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Charing Healthcare Ltd linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Central and South East Kent

    AI-generated summary

    Terence Ewart JAMES · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Terence Ewart JAMES, aged 85, was living in a residential home when he sustained an unwitnessed fall on 17 April 2019 and a further fall on 20 April, resulting in a neck of femur fracture. He underwent surgery but became delirious, did not thrive, and died in hospital on 14 May 2019. Concerns included failures to inform the GP of the first fall, hand over the fall history to care staff, and escalate pain and deterioration for further medical advice.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Charing Healthcare Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to hand over fall histories to returning care staff

    Wider context from the report

    “(2) The history of the fall on 17th April was not handed over to care staff who had returned from leave on 20th April. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Charing Healthcare Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to inform attending GPs of falls before clinical attendance

    Wider context from the report

    “(1) The GP was due to attend Mr James on 17th April and was not informed of his fall prior to his attendance. He had bruising and abrasion to his head and was on anticoagulation medication. The GP examined him and found no apparent neurological symptoms or fracture. He advised that if there was any deterioration to seek further urgent advice. The GP evidence was that he would have advised that Mr James be taken to hospital. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Charing Healthcare Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in escalating unwitnessed falls for further medical advice

    Wider context from the report

    “(4) Mr James sustained a further unwitnessed fall at approximately 10:25 on 20th April. This fall was not escalated for further medical advice until after a change of shift at 19:00 when his deterioration was immediately noted and escalated. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Charing Healthcare Ltd; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to escalate reported pain for further medical advice

    Wider context from the report

    “(3) A chiropodist raised concerns on 18th April that Mr James was in pain and this was not escalated for further medical advice. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026