Recipient

Circle Care and Support Limited

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First report 25 Nov 2014•Latest report 25 Nov 2014

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Registered charity. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Circle Care and Support Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Norfolk

    AI-generated summary

    MICHAEL TERENCE HARMAN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Michael Terence Harman lived in sheltered housing and was found unresponsive at home on 28 July 2014 after being contacted daily by intercom but not seen. He was diagnosed with severe dehydration, acute kidney injury and a large pressure sore, and died despite treatment. Concerns included the lack of a follow-up check after he was found soiled, indicators that he may no longer have been suitable for independent living, and inadequate review and handover arrangements.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Circle Care and Support Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of handover notes to request checks of tenant cleanliness after a soiling incident

    Wider context from the report

    “(4) Handover notes between Co-Ordinator and Cover Co-Ordinator deal with whether a tenant is likely to be at home when the intercom call is made. No note was made requesting a check to be made to ensure Mr Harman had cleaned himself up. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Circle Care and Support Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to identify when a tenant is no longer suitable for independent living despite indicators of deterioration and maximum support

    Wider context from the report

    “(2) There were several indicators that Mr Harman’s condition had possibly deteriorated to a point where he was no longer suitable for independent living, such as his flat being unusually untidy, his relapse in respect of drinking alcohol, his having soiled himself, his physical problems (he had recently been diagnosed with cellulitis). He was also receiving the maximum amount of support which could be offered. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Circle Care and Support Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to arrange an additional review of a tenant’s condition when deterioration indicators arise

    Wider context from the report

    “(3) Reviews of a tenant such as Mr Harman are annual, unless the tenant requests a review. No thought had been given to anyone else carrying out a review of Mr Harman’s condition particularly in the light of the above factors ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Circle Care and Support Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to check that a tenant has cleaned himself after being found in a soiled condition

    Wider context from the report

    “(1) After being found in a soiled condition, no check was made on Mr Harman to ensure he had cleaned himself as he said he would do. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026