Recipient

Citizen Housing Group Limited

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First report 12 May 2014•Latest report 12 May 2014

Recipient record

Reports, concerns and published responses

Housing · Registered provider of social housing. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Citizen Housing Group Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to Whitefriars Housing Group Limited, now represented here by Citizen Housing Group Limited.

    Coventry

    AI-generated summary

    Amanda Richards · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Amanda Richards, a wheelchair user with live-in carers for 22 hours per day, died in a fire on 3 December 2013 after apparently dropping a cigarette while she was alone. The report raised concern that domestic sprinkler systems in special accommodation could have made such a death far less likely.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Citizen Housing Group Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of domestic sprinkler systems in special accommodation

    Wider context from the report

    “I heard from Fire Investigation Officer Holder that the provision of a domestic sprinkler system would have made the death far less likely. I accept that the provision of such a system throughout your housing stock would be prohibitively expensive but I ask you to consider such provision in special accommodation such as Ms Richards. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026