
Surrey
Concerns raised11
Unavailability of medication for acute mental health symptoms overnight
Unavailability of clinical mental health provision outside weekday office hours
Failure to record prisoner welfare information provided in telephone calls
Lack of a composite 24-hour information document for clinicians reviewing CSU prisoners
Lack of custody staff training to recognise red flags of declining mental health
Failure to verify completion of requested mental health referrals
Failure to consolidate and disseminate prisoner concerns in daily briefing sheets
Insufficient overnight staffing to take prisoners in mental health crisis to hospital
Failure to provide necessary clinical knowledge for overnight mental health risk assessment
Failure of the ACCT process to protect non-suicidal prisoners in acute mental health crisis
Lack of a process to expedite face-to-face parole hearings for eligible IPP prisoners
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.