Recipient

East End Homes Limited

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First report 18 Sep 2020•Latest report 18 Sep 2020

Recipient record

Reports, concerns and published responses

Housing · Registered provider of social housing. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from East End Homes Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Inner North London

    AI-generated summary

    PAULINE VIOLET OAKLEY · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Pauline Oakley fell onto an electric heater at her home on 3 April 2020, causing a fire. She sustained burns covering 60% of her body and died later that day in hospital. The concerns included the absence of assessments of the safety and suitability of her home and appliances, and the apparent lack of monitoring of the building’s fire alarm.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to East End Homes Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide monitoring of the fire alarm in the flats

    Wider context from the report

    “(3) The fire alarm in the flats was apparently not monitored by East End Homes, the police or the London Fire Brigade. When an alarm was activated it was dependent upon a resident in the flats or a member of the public to call the emergency services. Residents in the flats may have thought that the alarm was monitored and therefore there was no need for any resident to call the emergency services. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to East End Homes Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to assess the safety or suitability of the home and appliances as part of hospital discharge planning

    Wider context from the report

    “(1) There was no assessment of the safety or suitability of Pauline Oakley’s flat, or the appliances within the flat arranged by the NHS Trust Foundation responsible for her discharge home as part of the hospital discharge plan. The evidence was that she had fallen on a modern electric heater, with a built in safety mechanism, there would have been no fire. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to East End Homes Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to assess the safety or suitability of the home and appliances as part of the Co-ordinate My Care Plan

    Wider context from the report

    “(2) There was no assessment of the safety or suitability of Pauline Oakley’s flat, or the appliances within the flat arranged by as part of the Co-ordinate My Care Plan. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026