Recipient

Emirates

First report 4 Sep 2017•Latest report 4 Sep 2017

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Air transport operator. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports: 1
Published responses: 100%
Concerns addressed: 2
Stated actions: 3

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found

3stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Emirates linked to the concerns in each report. Select any concern, action or position to view the source wording.

4 Sep2017
Manchester City
Concerns raised4
1. Failure of ambulance services to meet nationally set emergency response-time targets
2. Inadequate training of airline staff to recognise cardiac arrest and administer first aid or prompt CPR
3. Inadequate procedures for responding when the Tempus system is unable to provide assistance
1. Insufficient paramedic staffing to provide Advanced Life Support at Manchester Airport
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response 2
1. Action
  Implement manual emergency-assessment procedures enabling crew to assess and provide care when the Tempus system or other equipment cannot assist.
  Stated completed
2. Action
  Provide initial and annual refresher first-aid and CPR training to cabin crew, including recognition of abnormal breathing as a cardiac-arrest sign.
  Stated completed
Respondent positions 2
1. Position
  Existing training, manuals and ongoing monitoring of resuscitation developments are considered sufficient; no additional cardiac-arrest training action is proposed.
  Existing arrangements considered sufficient
1. Position
  Existing manual assessment and care procedures are considered sufficient when Tempus or other medical equipment fails; no additional action is proposed.
  Existing arrangements considered sufficient
AI-generated summary

Anthony William McCormack · Prevention of Future Deaths report

This summary was generated using AI from the published report. Please read the original report for the complete account.

Report summary

Anthony William McCormack became unwell and collapsed while an aircraft was taxiing at Manchester Airport, later suffering cardiac arrest and dying after resuscitation attempts at Wythenshawe Hospital. The report identified concerns about Emirates staff recognising cardiac arrest and agonal breathing, starting CPR promptly, and procedures when the Tempus system could not provide assistance. It also raised concerns about ambulance response targets and the availability of only one paramedic at Manchester Airport.

Read the report on judiciary.uk
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Emirates; that does not assign responsibility.
PFD Monitor interpretation
Failure of ambulance services to meet nationally set emergency response-time targets
Wider context from the report
“• I heard evidence that NWAS failed to meet target times which are nationally set by the Department of Health and that although NWAS was given more financial resources in November 2015 (for provision of more ambulances and recruitment of an additional 400 staff) I was also informed since April 2017 none of the nationally set targets have been met by any ambulance trust in England and Wales namely, a Red 1 response within 8 minutes 75% of the time, Red 2 within 19 minutes 95% of the time, I was also informed that there has been a massive increase of calls to 999 with consequent impact on response times and delays in ambulance turnaround at hospitals. ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Emirates; that does not assign responsibility.
PFD Monitor interpretation
Inadequate training of airline staff to recognise cardiac arrest and administer first aid or prompt CPR
Wider context from the report
“• The adequacy of the training of Emirates staff in respect of the recognition of possible cardiac arrest and signs thereof including agonal breathing and the administration of appropriate first aid/prompt CPR ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Emirates; that does not assign responsibility.
PFD Monitor interpretation
Inadequate procedures for responding when the Tempus system is unable to provide assistance
Wider context from the report
“• The adequacy and effectiveness of the procedures followed by Emirates staff in the event that the Tempus system is unable to provide assistance which was the case here. ”
Open source report
Source evidence
How this individual concern was interpreted
PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Emirates; that does not assign responsibility.
PFD Monitor interpretation
Insufficient paramedic staffing to provide Advanced Life Support at Manchester Airport
Wider context from the report
“• Consequent on the above and in this specific case there was only one paramedic on duty at any one time for the Manchester Airport. Such paramedic being required to carry out Basic Life Support alone and unable to start Advanced Life Support. ”
Open source report
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Implement manual emergency-assessment procedures enabling crew to assess and provide care when the Tempus system or other equipment cannot assist.

Verbatim wording from the response
“Emirates has robust procedures in place to deal with medical emergencies and all crew are trained in these procedures on an annual basis. The primary focus of these procedures is on practical, manual skills in assessing and providing care, which can be used by crew in a wide range of on-board medical emergency situations. For example, crew are trained to use the “Look, Listen and Feel” method, together with assessing the level of responsiveness, to determine the adequacy of breathing of a passenger in medical difficulty.”

Source location
2017-0241-Response-by-Emirates
Page 2 · response
Published 2 October 2017
Open published response
Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Provide initial and annual refresher first-aid and CPR training to cabin crew, including recognition of abnormal breathing as a cardiac-arrest sign.

Verbatim wording from the response
“First Aid and CPR training is undertaken by all Emirates cabin crew both as part of their initial training and also on an annual basis as refresher training on medical procedures. The CPR training conducted by Emirates in each of these instances meets the rigorous standards set by leading international bodies, including the International Liaison Committee on Resuscitation (ILCOR), the American Heart Association (AHA) and the European Resuscitation Council. This training includes information on the recognition of abnormal breathing as a sign of cardiac arrest and this is reflected in the Emirates Operating Manuals and training materials covering this issue.”

Source location
2017-0241-Response-by-Emirates
Page 1 · response
Published 2 October 2017
Open published response
Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Existing training, manuals and ongoing monitoring of resuscitation developments are considered sufficient; no additional cardiac-arrest training action is proposed.

Verbatim wording from the response
“First Aid and CPR training is undertaken by all Emirates cabin crew both as part of their initial training and also on an annual basis as refresher training on medical procedures. The CPR training conducted by Emirates in each of these instances meets the rigorous standards set by leading international bodies, including the International Liaison Committee on Resuscitation (ILCOR), the American Heart Association (AHA) and the European Resuscitation Council. This training includes information on the recognition of abnormal breathing as a sign of cardiac arrest and this is reflected in the Emirates Operating Manuals and training materials covering this issue.”

Source location
2017-0241-Response-by-Emirates
Page 1 · response
Published 2 October 2017
Open published response
Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation
Existing manual assessment and care procedures are considered sufficient when Tempus or other medical equipment fails; no additional action is proposed.

Verbatim wording from the response
“Emirates has robust procedures in place to deal with medical emergencies and all crew are trained in these procedures on an annual basis. The primary focus of these procedures is on practical, manual skills in assessing and providing care, which can be used by crew in a wide range of on-board medical emergency situations. For example, crew are trained to use the “Look, Listen and Feel” method, together with assessing the level of responsiveness, to determine the adequacy of breathing of a passenger in medical difficulty.”

Source location
2017-0241-Response-by-Emirates
Page 2 · response
Published 2 October 2017
Open published response

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026

Reports, concerns and published responses

Reports over time

Concerns raised4

Failure of ambulance services to meet nationally set emergency response-time targets

Inadequate training of airline staff to recognise cardiac arrest and administer first aid or prompt CPR

Inadequate procedures for responding when the Tempus system is unable to provide assistance

Insufficient paramedic staffing to provide Advanced Life Support at Manchester Airport

Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.2

Respondent positions A position is what this recipient says about the concern when it does not describe a specific action.2

Actions described in response 2

Respondent positions 2