Excelcare Holdings Limited

Private and voluntary organisations · Care-home operator

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First report 2 May 2017•Latest report 2 May 2017

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Concerns and recipient responses

Statements from Excelcare Holdings Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Milton Keynes

    AI-generated summary

    Ida Jean Toole · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ida Jean Toole suffered an unwitnessed fall at Water Hall Care Centre on 10 January 2017, sustaining a head injury, and died at Milton Keynes Hospital on 14 January 2017. The concern was that, despite being assessed as at high risk of falling, she did not have a sensor mat alongside her bed because she had mental capacity, and the policy for providing sensor mats to high-risk residents required urgent review.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Excelcare Holdings Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide sensor mats to residents assessed as at high risk of falling

    Wider context from the report

    “During the course of the evidence I was told that Mrs Toole did not have a sensor mat alongside her bed despite having been assessed as a high risk of falling. The reason for this, I was told, was due to the fact that Mrs Toole had mental capacity. ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026