Recipient

Exora Medical Limited

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First report 11 May 2015•Latest report 11 May 2015

Recipient record

Reports, concerns and published responses

Health and care · Independent healthcare provider. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
1

Across all linked responses

Stated actions
1

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
1stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Exora Medical Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. South London

    AI-generated summary

    John Lobo · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    John Lobo suffered multiple falls on a cruise ship, including a fall causing a C7 fracture, and was later repatriated to the UK by road without continuous neck immobilisation. The report identified concerns about relying on non-medical assessments of fitness to travel and transport arrangements, particularly where independent medical assessment was not obtained for direct repatriation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Exora Medical Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to obtain medical assessment of fitness and appropriate manner of patient transport

    Wider context from the report

    “The evidence disclosed that assessment of fitness to travel and of the manner in which the patient should be transported requires medical knowledge over and above that of a paramedic, and that reliance should not be placed wholly on family members and hospitals in distant countries. In cases involving direct repatriation without the facilities provided by an insurance company, consideration might be given to obtaining independent medical assessment. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Consider obtaining a second independent medical assessment for repatriations without insurer-provided facilities, particularly from distant countries.

    Verbatim wording from the response

    “Notwithstanding the above, going forward we shall give consideration to obtaining a second and independent medical assessment in situations where facilities are not being provided by an insurance company for repatriation especially in circumstances where the repatriation is taking place from a distant country.”

    Source location

    2015-0182-Response-by-Exora-Medical
    Page 1 · response
    Published 11 May 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing policy requires competent medical confirmation of fitness to travel, with the treating practitioner usually considered best placed to assess it.

    Verbatim wording from the response

    “We would stress that, in accordance with our company policy, obtaining confirmation of fitness to travel from a competent medical practitioner always has been, and remains, an absolute requirement of Exora Medical Limited when accepting instructions to transfer any patient.”

    Source location

    2015-0182-Response-by-Exora-Medical
    Page 1 · response
    Published 11 May 2015

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
100%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026