Harmoni South East Coast 111 Service

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First report 16 Jul 2014•Latest report 16 Jul 2014

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Concerns and recipient responses

Statements from Harmoni South East Coast 111 Service linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Surrey

    AI-generated summary

    Silvia Eileen Taylor · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Silvia Eileen Taylor activated her emergency pendant at home after experiencing stomach pains and requested a doctor. Several attempts to contact her by telephone were unsuccessful, and she was found dead at home after entry was forced. The concerns were that the unsuccessful contact attempts were not acted on for several hours and that the difficulties establishing telephone contact were not conveyed to her family.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Harmoni South East Coast 111 Service; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in acting on unsuccessful attempts to establish contact

    Wider context from the report

    “• Although initial reports from Mrs Taylor gave no concern for the need for urgent medical attention, unsuccessful attempts to contact her were not acted upon for several hours. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Harmoni South East Coast 111 Service; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to convey difficulties in establishing telephone contact to the family

    Wider context from the report

    “• The difficulties in establishing telephone contact with Mrs Taylor, were not conveyed to the family. ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026